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All 32 Las Cruces hotels

Hotel Encanto de Las Cruces

3.5 of 5 Hotel   |   705 South Telshor Boulevard, Las Cruces, NM 88011 (Formerly Hilton Las Cruces)
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84%
Ranked #7 of 32 hotels in Las Cruces
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
ccjohnston75 Clayton Nm
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641 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Clayton Nm
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Hotel Encanto de Las Cruces is a wonderful experience. I was there on business, however if the opportunity comes along for me to bring my family to Las Cruces, this will be our Hotel of Choice. Thank you to the Hotel Staff for making my stay wonderful.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 days ago NEW

Terrific resort located only 5 minutes from NMSU in Las Cruces. All the hotel employees were friendly and knowledgable. The room was clean and quiet. The hotel is located directly across the street from an upscale Mall and has several restaurants within walking distance. We enjoyed our stay.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Pagosa Springs, Colorado
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

They really went all out to be helpful. They have beautiful grounds. The room was cozy. The jazz music played by their band in the bar was incredible. The food in the restaurant was delicious. I enjoyed the jacuzzi!

Was this review helpful? Yes 3
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Last week my family took a vacation to las cruces, we stayed there but had a horrible experience with ants in the room, and also small roaches in the other room the relocated us to. Overall it was a horrifying experience, their air conditioning was also extremely outdated and nothing we did could lower the temperature on the room, felt... More

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Phoenix, Arizona
Top Contributor
91 reviews 91 reviews
42 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is beautiful but with limited staff and eating options it becomes just another hotel. Old technology, limited staff.....no bellman for instance, the engineering staff had to help with luggage, coming and going. Food was average, no choices of places to eat. I might stay again, but they need to up thier game.

Was this review helpful? Yes 1
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Thank you for staying with us recently and for providing a review. We appreciate you recognizing the beauty of our hotel. We are disappointed that you felt the staff was limited and we lacked options for meals. We all come together and work as a team every day to provide warm, courteous service.. We have committed to fresh, delicious Mexican... More

Wilmette
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

It has charm, but it's an old property--tube TV in room, for example; when did you see on of those last, maybe 2005? Very friendly front desk, helpful. Pool are is nice. Rooms feel small, full of pillows and large furniture.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

We appreciate you being our guest and sharing your opinions. Thank you recognizing our friendly staff and our beautiful pool. We were disappointed that you found the rooms small. Our rooms are designed to have the feel and style you would have found in a home in this region in the past. Our hotel and its rooms have a Spanish... More

Gilbert, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After many hours on the highway you will find this a welcome escape. Location on a hilltop yields panoramic vistas rarely found. Decorated in Spanish colonial flair for the 'hacienda' feel appropriate to the historic region. Everyone is friendly including the patio/pool landscape gardener who offered directions to old Mesilla which was very helpful. We love this place with the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 8
Houston, Texas
Top Contributor
54 reviews 54 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We got a great deal from a third party site so figured we'd give it a try. Overall, probably wouldn't stay here again, but I will share the good and bad and let you decide if it is right for you. Greeted by a friendly and helpful Manager, Becky, who gave good advice on things to see and places to... More

Was this review helpful? Yes 5
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Thank you for reviewing our hotel after your recent stay. We appreciate your candor and the balanced nature of your review. We appreciate you mentioning Becky by name and recognizing her hospitality. We regret that your shower didn’t drain but that our team was responsive. We are addressing the draining issue and it is part of preventive maintenance program. We... More

Las Cruces, New Mexico
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Don't bother. Stay at a hotel that cares. Jacuzzi rooms suck and the only person who seems to care is Diana. I woylu rather stay somewhere they fix my issues and dont ignore me. Hilton Farden and Comfort Inn treat u better

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Thank you for being our guest and taking the time to leave a review. We appreciate you mentioning Diana. She is a valuable leader on our team and truly does care. We are disappointed that you did not enjoy your stay and that you won’t return. Our Jacuzzi suite is one the more popular rooms in the hotel and it... More

Pueblo, Colorado
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Would definitely stay again!!! Service was great!! Pool was awesome, my grandchildren loved it!! Comfortable beds!! Beautiful place to stay and an excellent location, everything near by. We have family in Las Cruces and we will be back. Thanks again Hotel Encanto!

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Thank you for bringing your family to Hotel Encanto during your trip. We also appreciate your glowing 5 star review. We are pleased that you and your grandchildren enjoyed our pool, our comfortable beds and our service. We are glad that you found us conveniently located and a beautiful place to stay. Your comments have been shared with our team... More

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Additional Information about Hotel Encanto de Las Cruces

Address: 705 South Telshor Boulevard, Las Cruces, NM 88011 (Formerly Hilton Las Cruces)
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Encanto de Las Cruces 3.5*
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Also Known As:
Hilton Hotels Las Cruces
Hilton Hotel Las Cruces
Encanto Las Cruces

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Las Cruces #5 Business Hotel in Las Cruces #5 Romantic Hotel in Las Cruces
Hotel Class
Official Description (provided by the hotel)
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area’s Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at the hacienda-style cocina called Café Espana and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more   less 
Number of rooms
203

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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