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Hotel Encanto de Las Cruces

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705 South Telshor Boulevard, Las Cruces, NM 88011 (Formerly Hilton Las Cruces)
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Hotel Encanto de Las Cruces
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Hotel Encanto de Las Cruces
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729 reviews from our community

Traveler rating
    420
    176
    80
    34
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sun City West
Top Contributor
51 reviews 51 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We loved our stay at Hotel Encando http://www.hotelencanto.com/?gclid=CMKr1_zf4MUCFVKUfgodhJMAtA in Las Cruces, New Mexico. The front desk staff was friendly and extremely competent--and the cookies they gave us were excellent. The room was extra large and the mattress was either new or practically new--one of the best we've had. The pool was beautiful; it was sort of a "small Las Vegas-type... More 

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Santa Fe, New Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I visited Hotel Encanto for 3 nights over Memorial Weekend. The hotel is pleasant enough on the outside and has New Mexican style decor however the service was lacking and the rooms were small with the air conditioning barely functional. The carpet in the room was badly worn and the double beds are small for even 2 small kids to... More 

Was this review helpful? Yes 1
Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Having traveled on business for the last 40 years, there are places I endure and places I adore...., Hotel Encanto is the later. I am a repeat visitor (on business) and have to say that at the end of a busy day of hard work, I can relax in this hotel as much as any I have ever stayed in.... More 

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Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were here for four nights due to a family reunion. While New Mexico doesn't offer all of the amenities that I am used to (I live in Las Vegas, NV) I found the stay pleasant and the room more than accommodating for our stay. Room service was always prompt and courteous. Will definitely recommend this hotel to anyone traveling... More 

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Atlanta, Georgia
Top Contributor
139 reviews 139 reviews
35 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for just one night, at the very last minute. Everyone was very nice, and the room was extremely comfortable. They walls are thick, so you cannot hear the other guests if they party late. Nice decorations

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hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear Pjcharles, Thank you very much for the five star review. We truly appreciate that you took the time to share your comments with TripAdvisor Readers. Hotel Encanto's team strives for every guest to have a memorable experience and you being a TOP Contributor we feel we have achieved that. We were excited to read that you chose to stay... More 

Albuquerque, New Mexico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed w/our small pet last year several times & loved it! The staff is eager to please, the rooms are well appointed and the Movado Salon is great! The pool area is very nice and the restaurant was good. I can't say enough about Robert & Danny at the salon - thanks.

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hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear Karla B, Thank you very much for the five review. We appreciate all your feedback. We are happy to read that we met your expectations and the you are a continuous guest. Movado Salon is a terrific addition to our hotel, they are wonderful partners to have. I agree with you, Danny and Robert are the best in their... More 

Phoenix, Arizona
Top Contributor
146 reviews 146 reviews
24 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at Hotel Encanto this spring for business. Parking is somewhat removed from the front of the hotel but there's plenty of it. Their lobby is beautiful and offers a gift shop and restaurant, which served good Mexican food with friendly service. Check in was simple. My room faced east with a beautiful view of the Organ Mountains. Basic room,... More 

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hotel705, Diana Peru- Director of Opertions at Hotel Encanto de Las Cruces, responded to this review

Dear Southwest_Gaucho, Thank you for taking the time to share you experience with TripAdvisor Readers. I am happy to read that you found our location ideal. It is wonderful to read that you join us for a conference that the hotel was hosting and you also found our facilities to meet your standards. We hope to welcome you back soon,... More 

Wappingers Falls, New York
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a high end Hotel with all services.Nite Club,Restaurants ,Gym and stores in the Lobby. and a massive Pool. The location is Great with beautiful views to the south.We found the room well decorated and nice.There is all sorts of chain restaurants and a mall across the Street. I found the Hotel to be a great place to stay... More 

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hotel705, Diana Peru- Directior of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear Chris H, Thank you for the "FANTASTIC" review, we appreciate that you took your time to share your comments with TripAdvisor Readers. We are happy to read that you had the opportunity to enjoy all of what Hotel Encanto has to offer. Also, thank you for sharing the awesome photo that you posted from you room view. We look... More 

San Antonio, Texas
Top Contributor
72 reviews 72 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel property is beautiful. Southwest style. Crosses everywhere to go along with Las Cruces New Mexico. Staff efficient at check in but not overly friendly. Just the opposite at checkout, super friendly. Bar Azule quite and good drinks. Small gift shop but seems to have everything we needed. Stay away from room 386, terrible shower which lowered the rating.... More 

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hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear falonrunner, Thank you for your review! We appreciate your great feedback! We thank you for you continuous business when traveling to Las Cruces. Hope to see you soon and safe travels. More 

Minooka, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Contrary to other reviews....The Hotel Encanto was a very nice place. It was our first time there and we found it to be very accomadating, clean, and very friendly staff. They have everything you need, including hair dryers, irons, room service, coffee makers and a TV. For a small fee you can get a fridge delivered to your room. I... More 

Was this review helpful? Yes 1
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear Hilde D, Thank you for the five star review! We truly appreciate your positive feedback. We are excited the we met your lodging expectations. I would like to apologize for our pool not being heated, one of our valued guest pulled the emergency button and it effected all of our equipment in pool area. I am sorry that we... More 

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