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Hotel Encanto de Las Cruces

Certificate of Excellence
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705 South Telshor Boulevard, Las Cruces, NM 88011 (Formerly Hilton Las Cruces)
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1 room 1 guest
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Hotel Encanto de Las Cruces
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763 Reviews from our TripAdvisor Community

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Traveler rating
    437
    181
    89
    36
    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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  • All months
    (763)
  • Mar-May only
    (221)
  • Jun-Aug only
    (210)
  • Sep-Nov only
    (161)
  • Dec-Feb only
    (171)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

We love this place we live in Cruces and like to go to unwind we spent my son's bday here and lived it we had a pool side room lovely view and the garden area is just beautiful love the restraunt and lounge a must try jalepeno margarita aswell as the orahe citrus just perfect we will continue to as... More 

Was this review helpful? Yes
Manila, Philippines
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Yes, it's old but is really nice. You will feel the warmth and coziness as you enter the lobby. It is quite and calm maybe because of the lighting fixtures. The room is also nice and quite. We got a corner room and overlooking the pool and Las Cruces. The bed and pillows were soft. We also love the fixtures... More 

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Scottsdale, Arizona
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Was driving from San Antonio to Phoenix (Don't ask) and stopped in Las Cruces when I could not drive any further. Was actually surprised to have made it this far as I never drive such long distances. The hotel was a pleasant surprise, a bit unique compared to hotels that you usually find in this level. On the outside it... More 

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Deming NM
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I checked in a day in Aug 2015 and found this place to be what I expected. I had stayed here a decade ago when it was what I believe a Hilton property. It had been repurchased several times and remodeled. It definitely has its charm. Mexican tile, Mexican flare throughout the place. Nice front desk team. It has a... More 

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Kula, Hawaii
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel for 5 nights in July. I was a little dissapointed by its run down appearance but the room was quiet and everything in working order. The main restaurant was not very good but the hotel is in walking distance to other eateries. The staff is helpful and the daily room maintenance was very good. It... More 

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Owatonna, Minnesota
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Such a great value. Smiling staff. Great workout room. Wonderful pool area with large spa and fire place. High quality shower products and nice decor. Even the luggage racks were better than others we have had.

Was this review helpful? Yes 1
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Your review above is wonderful! Thank you so much and for choosing to stay with us. "Love" is the perfect start to a review. We are pleased that you consider us a great value. Thank you for recognizing our new and well-received workout room and pool area but most of all for your kind recognition of our staff. Giving great... More 

Chandler, United States
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stepped back in time (if that's what you enjoy) staying at this hotel. Hotel was clamourious at some point in it's history and stayed there. Hallway, Lobby etc. It might be the ambience (quaint? 1970's) they are trying to achieve and they have. Room requires updating decor, TV (tube), carpeting.

Was this review helpful? Yes 1
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Daniel, Thank you for choosing to stay with us recently, and taking time to share your thoughts. We are very proud of our décor. The décor, design and artwork of Hotel Encanto reflect our rich Spanish Colonial history in this region. In reference to your experience with your television, we are in the process of replacing all of our... More 

Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I sold my home in Las Cruces and had to travel down for the moving process, so I decided to treat myself to a room in what I had heard was the best hotel in town. I stayed two nights and while the lobby was quite nice, the room was only average. There was no microwave or refrigerator, and like... More 

Was this review helpful? Yes 1
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Thank you for being our guest recently and taking the time to provide a detailed review of your experience. We appreciate that you found the decor of our lobby. We are however disappointed to learn that you were inconvenienced by the location of the electric outlets. Please accept our sincere apology. We do have 2 conveniently located outlets behind your... More 

Davis, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We enjoyed the 6th floor, with a mtn. view. Thought the coffee was far superior to what one usually finds in a hotel room. Hotel was pleasantly quiet and the restaurant was very good. Nice pool, though shallow and a little warm, the setting was terrific.

Was this review helpful? Yes 1
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Thank you for staying with us and taking the time to post this thoughtful and detailed review. "Sublime is a wonderful compliment that we gratefully acknowledge and appreciate. We are so pleased to hear that you enjoyed your stay, and the view of our majestic Organ Mountains from your room. We happily provide Starbucks in-room coffee and it is popular... More 

Santa Fe, New Mexico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I read the previous reviews and responses but I see that no changes have been made to improve the quality of the rooms. I found a small roach in the bathroom (have the picture to prove it) and this is not how a hotel room should be. I am a physician and I could have afforded a better hotel but... More 

Was this review helpful? Yes 2
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Mr. Ruiz, Thank you for staying with us. Your review above came as quite a ​disappointment​ especially since this was your first time staying with us. First impressions and long lasting ones are extremely important to us. Usually, we really connect with our guests and they leave with long-lasting memories and good feelings about us and their experience. I'm... More 

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