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Hotel Encanto de Las Cruces

3.5 of 5 705 South Telshor Boulevard, Las Cruces, NM 88011 (Formerly Hilton Las Cruces)
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Certificate of Excellence 2014
Hotel Encanto de Las Cruces
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Hotel Encanto de Las Cruces
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657 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Top Contributor
115 reviews 115 reviews
36 hotel reviews
224 helpful votes 224 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were road-tripping through the Southwest and spent the night in Las Cruces. We had a choice of 5-6 hotels for a day of arrival booking, and this was the most expensive of the options and had the best reviews. My advice would be this. If you are passing through Las Cruces and won't be spending much time at the... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the hotel for 4 nights at a statewide conference for my organization. The stay was very pleasant and the staff extremely hepful. (Thank you George!). The hotel is nice to walk arpund with different decoration in different places and a lovely pool area. We will be there again next year and I am looking forward to it.

Was this review helpful? Yes 2
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been extremely satisfied staying at Hotel Encanto on three previous occasions. We checked in on 8/26/14 for a five night stay, and while unpacking noted the bath sink was clogged and would not drain. A call to the front desk was quickly acted on when “Erick” from maintenance arrived. After a number of well-done attempts, it was clear... More

Was this review helpful? Yes 8
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear RJ S, Thank you for your five star review! We truly appreciate your return business. Thank you for mentioning William and Erik on the service that they extended to you on your last visit. And how they handled a disruptive experience to a valued guests. We hope that you will visit again soon. Safe travels. More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room is big enough and nice enough. They've spent the money to put fairly nice TVs in the room. But the reception is terrible. Apparently, they were unwilling to pay for the high definition upgrade. Probably not a big deal for most, but, having arrived in town early to watch the Sunday Night Football game, I was hoping for... More

Was this review helpful? Yes 1
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear RRGleason, Thank you for posting your experience. We are happy to read that we met your expectation in our guest room. I apologize that our television reception did not suite your needs. We are planning to upgrade your area of concern. We hope that you will give us an opportunity to serve when traveling to the area. More

Fort Collins, Colorado
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Probably the hotel with the most atmosphere in the area. It was within walking distance of a restaurant or two and had plenty of free parking. My biggest quibble was that our room had two connecting doors and I find that rooms with connecting doors are less quite than rooms without. Also, our entry door did not shut properly and... More

Was this review helpful? Yes
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Thank you for posting your comments on TripAdvisor. We are happy to read that you found our location ideal and recognize the ambiance in our public areas. I am sorry that you struggled with your guest room door and had adjoining rooms to both sides of your room. With all that our hotels has to offer I would hope that... More

Santa Fe, New Mexico
Top Contributor
125 reviews 125 reviews
23 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hotel Encanto proved to be one of the most pleasant travel surprises I've had in recent memory. It provides first-class accommodations at relatively modest prices. The hacienda decor of the lobby is meant to reflect the still-strong Old Spanish traditions in this part of New Mexico, and the theme is tastefully carried through in the rooms themselves, with traditional... More

Was this review helpful? Yes 1
hotel705, Lane Fulps- Front Desk Agent at Hotel Encanto de Las Cruces, responded to this review

Kirk E- Firstly sir, let me thank you for your glowing review of our hotel. We strive to provide every guest with the best comfort and customer service Las Cruces has to offer, and we are pleased that we could provide that for you. We look forward to seeing you again at Hotel Encanto the next time you are in... More

Murrieta, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have been very happy with our stays at Hotel Encanto. It's more like being at a resort. The pool terrace rooms are really nice as well as the beautiful pool area. The Spanish details make it almost feel like being on a vacation in Mexico.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
hotel705, Lane Fulps- Front Desk Agent at Hotel Encanto de Las Cruces, responded to this review

Dear Tberry 97, Firstly, thank you for being a repeat guest! We are very pleased to know that you are greatly enjoying our newly renovated swimming pool and private terraces. Our staff strives to provide every guest all the relaxing comforts of home, and we are pleased to know we have done our job well. Thank You again for the... More

Santa Fe
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Everywhere I went the staff greeted me. Very nice place to stay. The rooms were nice, the atmosphere was inviting. Efficient in all requests. Great service all around. Will definitely stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
hotel705, Lane Fulps- Front Desk Agent at Hotel Encanto de Las Cruces, responded to this review

Dear Chele3502 Thank you ma'am, for your five star review! From our Front desk to our housekeepers, everyone here is dedicated to making every guest as comfortable as possible and it is wonderful to hear that we have done our jobs well. Have a great day, and we will see you again the next time you are in Las Cruces! More

Seattle, Washington
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2014

This is a real gem of a hotel. Excellent service, good clean rooms, friendly staff. The pool area was an oasis and the cost was reasonable. If I were back in Las Cruces, this will be where I would stay.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Thank you for the five star review! We appreciate that you took the time to share with TripAdvisor Readers. We are happy that you found our rooms clean and comfortable. We look forward to your next visit. More

Mesa, Arizona
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 6, 2014

My husband and I stayed here with another couple. We had a great time! Our room was nice. King size bed with a view of the pool. 4th floor. We couldn't really hear the people in the pool from that high up. And the view of the city lights was nice. The Hotel had everything. Nice bar area and a... More

Was this review helpful? Yes 1
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Thank you taosbound. We at Hotel Encanto de Las Cruces appreciate the positive review that you shared with TripAdvisor Readers. We are happy to read that we met your lodging expectations. We hope to see you again soon. More

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Additional Information about Hotel Encanto de Las Cruces

Address: 705 South Telshor Boulevard, Las Cruces, NM 88011 (Formerly Hilton Las Cruces)
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Encanto de Las Cruces 3.5*
Number of rooms: 203
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Also Known As:
Hilton Hotels Las Cruces
Hilton Hotel Las Cruces
Encanto Las Cruces

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