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All 32 Las Cruces hotels

BEST WESTERN Mission Inn

3.0 of 5 Hotel   |   1765 South Main Street, Las Cruces, NM 88005
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Ranked #14 of 32 hotels in Las Cruces
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
signgirl05 Alberta
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283 people have reviewed this hotel

Traveler rating
    109
    95
    45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Alberta
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 5 days, dropping off niece for university. Room was spacious and clean, found the beds to be very comfortable. We enjoyed the pool, the temperature was perfect. There are not a lot of chairs but it was never busy enough that it mattered. Staff was pleasant and helpful. Breakfast was the same buffet style you get at any... More

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at BEST WESTERN Mission Inn, responded to this review

Dear signgirl05, Thank you so much for your candid review, We are very happy to know that your stay was satisfactory and we would also like to thank you for pointing out some areas we can improve on. We also thank you for pointing out our staff's hard work and dedication towards great customer service. We hope to see you... More

Green Valley AZ, United States
1 review
1 of 5 stars Reviewed 1 week ago

after we checked in and went to our room (102) we found it had 2-double beds not one king, called the office and were told that they didn't have a one bed room? would have been nice to know this before we checked in!! The a/c unit would not cool the room there was a not in the room that... More

Review collected in partnership with Best Western

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Guest_relations2k, Guest Relations Manager at BEST WESTERN Mission Inn, responded to this review

Dear Martin W, We highly apologize that your stay was not 5 star., Our goal it to make sure each stay is excellent and this time it was not the case..we would like to apologize for the AC issue in your room and assure you next time we will do our best to provide you with a 5 star stay.... More

Sugar Land, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After a long day of driving, it was so nice to pull into this BW and find pleasant understanding lobby staff. Our room was quiet, clean, spacious, comfy with cute Aztec decor. As an added benefit a very suitable hot breakfast buffet was included and available at 6AM so we could get right back to the business of driving. Great... More

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at BEST WESTERN Mission Inn, responded to this review

Dear Allrosewood, Our entire staff is extremely proud to have gotten your candid review and we are very happy to know that your stay was 5 stars, thank you so much for mentioning all the things you liked about our hotel and we will always try our best to make sure each of your stays with us is 5 stars.... More

Austin, Texas
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family has been staying at the Mission Inn off and on for a few decades. It's not much to look at, but it has been kept up well through the years. The rooms are quite spacious, we stayed in a room with two queen beds and never felt like we were stepping all over each other. There was a... More

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at BEST WESTERN Mission Inn, responded to this review

Dear Valued Guest, We are very happy to know that you enjoyed your stay at our hotel, and even more happy to know that you have been a customer of ours for not only years but decades! , we know you have a variety of choices when traveling to our city and we are very proud that we are still... More

Los Lunas
1 review
4 of 5 stars Reviewed 2 weeks ago

While staying at the Best Western Mission Inn my wife and I experienced exceptional service from the lady attending the breakfast service in the morning. The attendant's name was Kate. She was very professional and attentive to our every need.

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at BEST WESTERN Mission Inn, responded to this review

Dear Valued Guest, We are honored and humbled to have gotten your candid review regarding our hotel, Kate is a integral part of our staff and for you to recognize her hard work and dedication and share that here is simply amazing for us. We know you have many choices when making a reservation and we are very proud to... More

Middletown, Ohio
Contributor
18 reviews 18 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here this past Saturday for one night while on a shopping trip for my kids. The pool was dirty and cold which was not too bad. But when I checked my bank records it showed they had charged me for my room. I am an elite member of the BW rewards program and was staying with my points.... More

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missioninnlc, General Manager at BEST WESTERN Mission Inn, responded to this review

Bettina M, Thank you for taking the time to review your experience with us. First and foremost, I'd like to apologize for our pool having debris. We do clean the pool every morning but later that day we had some major storms roll through with strong winds that caused the tree above our pool to drop leaves, twigs, etc. I... More

United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Pictures online made me believe it was a nice New Mexican look with wooden beams, yet when we went in, it was not great. The room smelled. Some of the people believed it was from the air conditioner, yet I felt it was from the bathroom. You could hear all the noise outside (especially the train). The internet was actually... More

Review collected in partnership with Best Western

Was this review helpful? Yes
missioninnlc, General Manager at BEST WESTERN Mission Inn, responded to this review

David V., Thank you for taking the time to review your stay with us. I'd like to apologize for the odor in your room. More than likely it was the AC but I will inspect the room with both my Head Housekeeper and Maintenance man and make sure we eliminate it. Concerning the wifi, I will get with my tech... More

LaGrange, Kentucky
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We arrived late, but check in was quick and there is plenty of parking. There is a train track across the street but we never heard it in the room. We didn't have a chance to try the food for supper (just ordered pizza take out since it was late), but breakfast buffet was best of our 2 week trip.... More

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at BEST WESTERN Mission Inn, responded to this review

Thank you so much for your kind words! , We are very proud to have received your 5 star candid review here on our hotel. Thank you once again! BW Las Cruces More

La Crescenta, California
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Best Western is dated on the outside but don't let that fool you. Inside, the showers and sinks have been fully remodeled. Very nice and clean. Don't panic about the new shower head. Here's how it works! 1) Gently turn the bath lever to the left, getting the water hot. 2) Then when the water is coming out hot... More

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at BEST WESTERN Mission Inn, responded to this review

Thank you so much for your kind words! We are so happy you enjoyed our remodeled showers and we thank you so much for sharing your experience and for providing other guest's with instructions on how to operate the new shower system! that is so nice of you to take the time to share that with everyone and we are... More

Tucson, Arizona
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Never stayed in Las Cruces, but half way to a week in Santa Fe. Beautiful, hacienda-style hotel, old worldy and nice to see. The rooms were huge, Santa Fe-style, beautifully appointed... tiles everywhere. However, the a/c when it came time to sleep was exceedingly loud and to turn down, the room would get stuffy immediately. Las Cruces is a hot... More

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at BEST WESTERN Mission Inn, responded to this review

Thank you so much for your candid review! WE appreciate your pointing out all the positive things about our hotel and we are happy your overall stay was satisfactory... we will work on finding out what was wrong with the ac unit in your room and assure you next time it will not happen again :) we hope to see... More

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Additional Information about BEST WESTERN Mission Inn

Address: 1765 South Main Street, Las Cruces, NM 88005
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Mission Inn 3*
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Also Known As:
Best Western Mission Hotel Las Cruces
Best Western Las Cruces
Las Cruces Best Western

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#8 Romantic Hotel in Las Cruces #13 Business Hotel in Las Cruces
Hotel Class
Number of rooms
68

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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