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All 32 Las Cruces hotels

Holiday Inn Express Hotel & Suites Las Cruces

2.5 of 5 Hotel   |   2635 South Valley Drive, Las Cruces, NM 88005
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Ranked #11 of 32 Hotels in Las Cruces
A recent review
4 of 5 stars Reviewed May 27, 2014
schouwia Santa Fe, New Mexico
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89 reviews from our community

Traveler rating
    42
    28
    11
    3
    5
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35
22
4
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Las Cruces
See the most recent reviews
Santa Fe, New Mexico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2014

Stayed here a couple nights on business. Rooms are clean and comfortable, and breakfast was good. The room I stayed in had a fridge, microwave, and small sink. Convenient location. The gym was very small though, and got crowded with more than two people in it.

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Schouwia, Thank you for taking the time to review you recent stay with us. We are pleased to hear that you enjoyed your stay with us. Please know that we will be passing your wonderful comments to our staff. Once again, thank you for your review and we hope to have you as our guest in the future. Sincerely,... More

Santa Fe, New Mexico
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed May 4, 2014

The room is nicely appointed with refrigerator and microwave. The bed was comfortable. The shower head was terrible. The ac unit was really loud, and every hallway and lobby smells like my aunt sal exploded. It is so perfumed that it's noxious.

Was this review helpful? Yes 1
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Dnucci, Thank you for taking the time to review your recent stay with us. We would like to apologize for the inconvenience you experienced during your stay. Please know, we are currently in the process of replacing our air conditioning units. Once again, thank you for your review and we hope to have you as our guest in the... More

florida
Top Contributor
167 reviews 167 reviews
42 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed April 27, 2014

We were heading to Arizona when they closed Interstate 10 because of a dust storm. The front desk and Stephanie provided great service. She recognized us as Platinum Elite members and gave us great local info. We never planned on staying in Las Cruces, but they made the stay wonderful. The breakfast while standard HIE fare it was hot and... More

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Devilstowerwy, Thank you for taking the time to review your recent stay with us. We are very pleased to hear that Stephanie made your stay with us. Please know, we will be passing your wonderful comments to her. Once again, thank you for your review and we hope to have you as our guest in the future. Sincerely, Daniel... More

Blanco, Texas
Top Contributor
53 reviews 53 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 21, 2014

We stayed at this hotel 2 weeks ago. We did not have a reservation. When we stopped in El Paso for lunch, my husband found a "hotel coupon" book where this hotel was listed. The ad stated a queen size room was approx. $90.00. Well, not so fast. The ad did state you could not reserve a room in advance.... More

Was this review helpful? Yes 1
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Foodie53_11, Thank you for taking the time to review you recent stay with us. We would like to apologize for any inconvenience during your stay with regards to pricing. Please know, we will be passing your comments to our staff, and management. Once again, thank you for your review and we hope to have you as our guest in... More

Georgetown, Texas
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed April 14, 2014

This was our first visit to this H.I.E. but we will be repeat patrons. They were cleaning carpets and painting outside when we arrived, but what the heck! You gotta do that sometime and it was on a Monday. Had to wait for fellows ahead to complete their unusually complicated check-in but it was smooth sailing after that. Everything was... More

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Sasj2014, Thank you so much for taking the time to review us. We are very pleased to hear that you enjoyed your stay with us. Please know that we will be passing you wonderful review to our staff. Once again, thank you for your wonderful review and we hope to have you as our guest in the future. Sincerely,... More

Kissimmee, Florida, United States
Top Contributor
121 reviews 121 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 23, 2014

This Holiday Inn Express is a great spot for a good nights sleep. We would highly recommend it and would stay here again - with one caveat: The lobby has a very strong flowery smell - like standing next to a lady that just uses way to much perfume. Even my wife commented on the smell of my clothes after... More

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear William G, Thank you for taking the time to review you stay with us. We apologize for any inconvenience our Signature Scent caused you during your stay. Please know that we have since lowered the output of the scent. Once again, thank you for your review and we hope to have you as our guest in the future. Sincerely,... More

Raymondville
2 reviews
5 of 5 stars Reviewed March 18, 2014

Traveling back from the Grand Canyon, our family (6 in all) decided to stay in a hotel in Las Cruces (we had been staying in a motor home on vacation). Found this Holiday Inn Express, made a reservation and was very glad we stayed here. The suite was very clean and the beds were EXCELLENT! We have talked about going... More

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear DanJB_11, Thank you for taking the time to review your stay with us. We were thrilled to hear that you enjoyed your stay with us as much as we did having you and your family as our guests. Please know, that we will be passing your wonderful review to our staff. Once again, thank you for your review and... More

Elkhart
Top Contributor
128 reviews 128 reviews
66 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 4, 2014

Staff at any time was Great, check in was fast and easy. Beds were a little soft for my comfort but that is kind of hit and miss. Breakfast was good as normal. Room was clean and had all of the comforts of home.

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear ThomasB, Thank you so much for taking the time review you recent stay with us. We are very pleased to hear that you enjoyed your stay with us as much as we did having you as our guest. Please know, that we will be passing you wonderful review to our staff. Once again, thank you for your review and... More

Lubbock, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 19, 2014

We stayed at this Holiday Inn Express February 15-17, 2014 and the bed was superior. The room was clean, the towels were soft and the temperature of the room was easily regulated with a thermostat on the wall. The lobby and breakfast area were spotless and the people at the front desk were courteous and very pleasant. The breakfast was... More

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Marilyn H. We would like to extend a huge thank you for taking time to review your recent stay with us. We are extremely pleased to hear that you enjoyed your stay with us, as much as we did having you as our guest. Please know that we will be passing your wonderful comments to our staff. Once again,... More

Merritt Island, Florida
Senior Contributor
40 reviews 40 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 13, 2013

Easy to find from the interstate. Very warm welcome from the check-in staff. Nice room, very clean. Comfortable beds. Good price value. Would make an effort to stay here again because of the warm welcome, comfort and welcoming atmosphere. Trains were a bit noisy during the night.

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Creighdo, We would like to thank you for taking the time to review your recent stay with our property. We are very pleased to hear that you enjoyed your stay with us, as much as we did having you as our guest. Please know, that we will be sharing your wonderful comments with our staff. Once again, thank you... More

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Additional Information about Holiday Inn Express Hotel & Suites Las Cruces

Address: 2635 South Valley Drive, Las Cruces, NM 88005
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Las Cruces 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Las Cruces
Las Cruces Holiday Inn
Holiday Inn Las Cruces

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