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Holiday Inn Express Hotel & Suites Las Cruces

2.5 of 5 2635 South Valley Drive, Las Cruces, NM 88005
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Holiday Inn Express Hotel & Suites Las Cruces
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Holiday Inn Express Hotel & Suites Las Cruces
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94 reviews from our community

Traveler rating
    46
    28
    11
    4
    5
See reviews for
37
25
4
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sun Lakes, Arizona
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

Very glad we stopped. The Hotel is clean with a very friendly staff. It was one of the better better stops on our trip. The best part were the very comfortatble beds and the good breakfast that we had.

Was this review helpful? Yes
Louisville, Kentucky
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On our cross country trip I made reservation to stay at The Holiday Inn Express in Las Cruces. When I made the reservation I entered an incorrect date. This resulted in a no show charge. I agreed to pay the charge as the mistake was mine and not the hotels. Nest morning I spoke to the manager and explained what... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Ian S, Thank you very much for your review! We are glad to hear that our staff was able to assist you with the reservation mistake. We try to go out of our way for our guests, so they have an enjoyable stay with us. Once again, thank you for your time in reviewing us and we look forward... More 

Costa Mesa, California, United States
1 review
5 of 5 stars Reviewed November 12, 2014

We were half way and tired. Needed a clean, comfortable, and quite spot to break the strain of driving. We knew the brand to be one that provides good accommodations. The hotel provided a great room and super breakfast. Will visit again!

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Randy L, Thank you so much for your great review! We are very happy to hear that you were able to relax and rejuvenate for the last leg of your trip. We are also happy that you enjoyed our amenities such as our breakfast to get you started in the morning. Once again, we thank you for taking the... More 

Longmont, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed October 8, 2014

We stayed at this property last weekend because the hotel we usually stay at was full, but we were very pleasantly surprised by the cleanliness, hospitality/friendliness of the staff and we loved the location. The breakfast was awesome - what is better than 2 pancakes in one minute?! The staff in the dining room worked hard to keep it clean... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear MelanieMann, Thank you so much for your wonderful review. We are very happy to hear that our entire staff made your stay a memorable one. We will be passing your wonderful comments on to our staff as well as our managers. Once again, thank you for taking the time to review your stay, and we look forward to having... More 

Rio Rancho, New Mexico
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 23, 2014 via mobile

Room was very small. Carpet looked old and worn. Towels more like what you would expect from a Motel 6. Very skimpy. Viewed old large billboard out our window. Our first room had a toilet seat that was falling off. Had to repack and move as there was no maintenence available. We love Holiday Inn Expresses, but will not stay... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear PTinstructor, Thank you for your time in reviewing your stay with us. We would like to apologize for all the inconveniences during your stay. We are currently taking an inventory of all of our towels, and linens to make sure all are up to standard. Also, we have our maintenance currently checking all of our bathrooms to make sure... More 

Vienna, Virginia
Top Contributor
111 reviews 111 reviews
41 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed September 19, 2014

This was a pleasant stay. The staff went out of their way to recognize a Preferred Member. The room was clean and comfortable, slept well and the staff was great. The location was great as well as I was visiting New Mexico State University. There isn't a whole lot of places to eat at nearby, but there is a very... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Madhawk, Thank you so much for your wonderful review! We are very happy that we made your stay with us. We love our IHG Rewards Club members, and we love making them feel welcomed and appreciated while staying with us. Once again, thank you for your review and we look forward to having you as our guest in the... More 

Culver City, California
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 11, 2014

I can't give this hotel a 10 because I didn't stay here, but if I did I'm sure I would have. However, I checked out the room and it was much better than a 3 Star hotel. I would rate this a 4 star because of the rates and this 7 year old hotel have very clean and updated rooms.... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Jeane141, Thank you so much for your review. We are sad that you were unable to stay with us. We would have loved to have you and your family as our guest. Once again, we thank you for your wonderful comments. Sincerely, Daniel Duarte Front Office Manager More 

Houston, Texas
1 review
5 of 5 stars Reviewed September 10, 2014

Great stay, enjoyed the swimming pool, breakfast was excellent. the staff as helpful as usual. When we checked in we were recognized as club members, they even put my name on a board at the front desk!!!!

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Matt H, Thank you so much for your great review. We are very happy to hear that you enjoyed your stay with us, as much as we did having you as our guest. We value our IHG Rewards Club members and we go out of our way to make you feel at home. Once again, thank you for taking... More 

Orange, California
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed August 20, 2014

Had a great room. Very clean. Beds and linen, especially the pillows were awesome. Liked having a coffee maker, microwave and refrigerator right in the room. Also, they have a very nice breakfast served from around 6 am to 9:30 am, so it catches most morning people.

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Bardie2014, Thank you for your wonderful review. We are very pleased that you enjoyed your stay as well as all of our amenities. We pride ourselves on being a great hotel guests love. Thanks again for your review and we look forward to having you as our guest in the future. Sincerely, Daniel Duarte Front Office Manager More 

CENTENNIAL
Contributor
20 reviews 20 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 26, 2014

Rooms are always clean and well-maintained. I have found that this is one of the nicest Holiday Inns I've stayed in in New Mexico. The front desk people are efficient, but not super-friendly. I think that's the only thing I can think that isn't great about this HI. I stay there frequently when in Las Cruces on business.

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Kelly R, Thank you for taking the time to review your stay with us. We are pleased to hear that we are your choice when you are in the area. Please know, that we will be passing your comments to our staff. Once again. thank you for your review and we hope to have you as our guest in... More 

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Additional Information about Holiday Inn Express Hotel & Suites Las Cruces

Address: 2635 South Valley Drive, Las Cruces, NM 88005
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Las Cruces 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Las Cruces
Las Cruces Holiday Inn
Holiday Inn Las Cruces
Hotel Style:
#7 Family Hotel in Las Cruces
#14 Business Hotel in Las Cruces

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