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Holiday Inn Express Hotel & Suites Las Cruces

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2635 South Valley Drive, Las Cruces, NM 88005
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Holiday Inn Express Hotel & Suites Las Cruces
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Holiday Inn Express Hotel & Suites Las Cruces
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104 reviews from our community

Traveler rating
    53
    31
    11
    4
    5
See reviews for
40
28
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northwest Arkansas
Top Contributor
177 reviews 177 reviews
53 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 15, 2015

I booked this hotel due to the reviews on Trip Advisor as well as the price and availability. We were not disappointed. The room and bathroom were roomy and nicely appointed. The beds were comfortable and the staff at the hotel was very friendly. At a very good location, close to restaurants and access to I-10 and I-25. The only... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Arkies10, WOW, thank you for your wonderful comments about your stay! We are very happy to hear that you enjoyed your stay with us. We are also very happy to hear that our staff was able to assist you in what ever you needed. We will be passing your wonderful comments to our staff to continue great service. Once... More 

San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 30, 2015

Fresh baked cookies at check-in, two employees keeping breakfast area continuously clean, a welcome board greeting arrivals with reservations, and a maintenance person on site during the day every day of the week. Housekeeping opened windows at the end of hallways in the morning to provide fresh cool air. Very comfortable sleep and easy access to I-10. There were many... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear OrganizedFinn, WOW! Thank you so much for you wonderful comments! We are blushing by all the great feedback you stated in review. We are tremendously happy to hear that you enjoyed your stay while with us. The fact that you noticed all of the small touches that we do to help you feel welcomed and relaxed really means a... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 25, 2015

We were very disappointed that we were unable to find hotel accommodations in the Chandler area due to spring training and spring break, but that was more than compensated for when we discovered this hotel. We stay at a lot of Holiday Inns and this one was by far the best of the best. Very clean room, updated furnishings and... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Bill B, Thank you for your wonderful feedback. We are happy to hear that we were able to accommodate you after your frustrating search for a hotel room. We are very proud to hear that our staff was able to assist you with your every need while with us. We will be passing your wonderful comments to our staff... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 21, 2015

Had a nice stay here with fast access to I-10. Breakfast bar was well maintained and very clean. Kudos to the staff. Room was nicely sized with everything working appropriately. The only down side is that the hotel is about 250 yards from a railroad crossing and a couple of times in the early morning heard a train co.e rolling... More 

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Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Mike S, Thank you so much for your great comments! We are very happy to hear that you found our hotel convenient to your needs. We are also happy to hear that our staff as well as our amenities made your stay with us. We will be passing your wonderful comments to our breakfast staff, as well as the... More 

Melissa, Texas
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 13, 2015

We travel around the country frequently and this was one of the nicest HIE we have ever stayed in. Generally the rooms are always nice and the breakfast is just typical. The breakfast here was fresh, hot, and had just about anything you would want. Everyone was friendly, hotel was very clean and new. We had the suite which is... More 

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Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear retireandtravel_10, Thank you for your wonderful comments. We are very happy to hear that you enjoyed your stay with us. I must admit that our breakfast is wonderful, my favorite item is of course the pancakes. We are also very happy to hear that our staff was able to assist you with your needs. Please know, we will be... More 

San Diego, California
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 9, 2015

On a recent trip from Texas to California, I stayed exclusively at Holiday Inn Express locations because they are predictable in their high level of cleanliness, attention to guest needs, friendliness and the best free breakfast in the business. The Holiday Inn Express in Las Cruces is another example of how well this franchise is managed.

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Cstmartin, Thank you very much for your wonderful feedback! We are very proud to hear that our staff was able to assist you with your every need while staying with us. We are also happy to hear that you we able to enjoy your stay with us. We will be passing your wonderful comments to our staff to continue... More 

Woodridge, Illinois
Top Contributor
120 reviews 120 reviews
25 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed March 1, 2015

We stayed here on a recent cross country moving trip. I stay at a lot of HIE's on business travel and this one ranked at the top. Staff was very friendly and helpful. Room was clean and breakfast selection was great. Restaurants to choose from nearby plus a Starbucks close by. Good I-10 access. Very pleasant experience and I recommend... More 

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Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Gary W. Thank you so much for your wonderful feedback! We are very proud to hear that our staff was able to help you during your stay with us. We are also happy to hear that you able to take advantage of some of the amenities we have to offer such as breakfast. Please know, we will be passing... More 

Vienna, Virginia
Top Contributor
119 reviews 119 reviews
46 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 19, 2015

I love this hotel because it is convenient to NM State University and the highway, but I hated the train during the night. The staff is outstanding, the location is great and near lots of places to eat and drink, and the room was clean, spacious and comfortable. This is the 2nd time I've stayed here and I will stay... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Madhawk, Thank you very much for your great comments. We are very happy to hear that you enjoy your stay every time you stay with us. We are also happy to hear of the outstanding service you received from our staff. We will be passing your wonderful comments to our staff. Once again, thank you for taking the time... More 

Contributor
14 reviews 14 reviews
3 hotel reviews
5 of 5 stars Reviewed December 26, 2014

All of the regular rooms were booked so we got put in a suite. We had a 4 night stay. Our room was very nice! We had our room serviced daily and they did an excellent job. The front desk staff was very friendly as was everyone else we ran into in the halls. I really appreciated the smiles from... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Jennifer T, Wow! We thank you so much for your wonderful review!! We are very happy to hear that you enjoyed your stay while with us during the holiday season. We loved hearing how our staff made you feel at home, and how you enjoyed our amenities. Yes i will agree the biscuits and gravy are excellent, but the... More 

Sun Lakes, Arizona
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2014

Very glad we stopped. The Hotel is clean with a very friendly staff. It was one of the better better stops on our trip. The best part were the very comfortatble beds and the good breakfast that we had.

Was this review helpful? Yes 1
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Phall42, We thank you very much for the wonderful review. We are also glad you decided to stop with us as well, and happy to hear that you enjoyed your stay while with us. Your wonderful comments will be passed to our staff. Once again, thank you for taking the time to review your stay with us and we... More 

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