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Holiday Inn Express Hotel & Suites Las Cruces

2.5 of 5 2635 South Valley Drive, Las Cruces, NM 88005
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Holiday Inn Express Hotel & Suites Las Cruces
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Holiday Inn Express Hotel & Suites Las Cruces
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97 reviews from our community

Traveler rating
    49
    28
    11
    4
    5
See reviews for
38
25
4
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woodridge, Illinois
Top Contributor
118 reviews 118 reviews
25 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here on a recent cross country moving trip. I stay at a lot of HIE's on business travel and this one ranked at the top. Staff was very friendly and helpful. Room was clean and breakfast selection was great. Restaurants to choose from nearby plus a Starbucks close by. Good I-10 access. Very pleasant experience and I recommend... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Gary W. Thank you so much for your wonderful feedback! We are very proud to hear that our staff was able to help you during your stay with us. We are also happy to hear that you able to take advantage of some of the amenities we have to offer such as breakfast. Please know, we will be passing... More 

Vienna, Virginia
Top Contributor
117 reviews 117 reviews
44 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love this hotel because it is convenient to NM State University and the highway, but I hated the train during the night. The staff is outstanding, the location is great and near lots of places to eat and drink, and the room was clean, spacious and comfortable. This is the 2nd time I've stayed here and I will stay... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Madhawk, Thank you very much for your great comments. We are very happy to hear that you enjoy your stay every time you stay with us. We are also happy to hear of the outstanding service you received from our staff. We will be passing your wonderful comments to our staff. Once again, thank you for taking the time... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed December 26, 2014

All of the regular rooms were booked so we got put in a suite. We had a 4 night stay. Our room was very nice! We had our room serviced daily and they did an excellent job. The front desk staff was very friendly as was everyone else we ran into in the halls. I really appreciated the smiles from... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Jennifer T, Wow! We thank you so much for your wonderful review!! We are very happy to hear that you enjoyed your stay while with us during the holiday season. We loved hearing how our staff made you feel at home, and how you enjoyed our amenities. Yes i will agree the biscuits and gravy are excellent, but the... More 

Sun Lakes, Arizona
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2014

Very glad we stopped. The Hotel is clean with a very friendly staff. It was one of the better better stops on our trip. The best part were the very comfortatble beds and the good breakfast that we had.

Was this review helpful? Yes 1
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Phall42, We thank you very much for the wonderful review. We are also glad you decided to stop with us as well, and happy to hear that you enjoyed your stay while with us. Your wonderful comments will be passed to our staff. Once again, thank you for taking the time to review your stay with us and we... More 

Louisville, Kentucky
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 2, 2014

On our cross country trip I made reservation to stay at The Holiday Inn Express in Las Cruces. When I made the reservation I entered an incorrect date. This resulted in a no show charge. I agreed to pay the charge as the mistake was mine and not the hotels. Nest morning I spoke to the manager and explained what... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Ian S, Thank you very much for your review! We are glad to hear that our staff was able to assist you with the reservation mistake. We try to go out of our way for our guests, so they have an enjoyable stay with us. Once again, thank you for your time in reviewing us and we look forward... More 

Costa Mesa, California, United States
1 review
5 of 5 stars Reviewed November 12, 2014

We were half way and tired. Needed a clean, comfortable, and quite spot to break the strain of driving. We knew the brand to be one that provides good accommodations. The hotel provided a great room and super breakfast. Will visit again!

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Randy L, Thank you so much for your great review! We are very happy to hear that you were able to relax and rejuvenate for the last leg of your trip. We are also happy that you enjoyed our amenities such as our breakfast to get you started in the morning. Once again, we thank you for taking the... More 

Longmont, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed October 8, 2014

We stayed at this property last weekend because the hotel we usually stay at was full, but we were very pleasantly surprised by the cleanliness, hospitality/friendliness of the staff and we loved the location. The breakfast was awesome - what is better than 2 pancakes in one minute?! The staff in the dining room worked hard to keep it clean... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear MelanieMann, Thank you so much for your wonderful review. We are very happy to hear that our entire staff made your stay a memorable one. We will be passing your wonderful comments on to our staff as well as our managers. Once again, thank you for taking the time to review your stay, and we look forward to having... More 

Rio Rancho, New Mexico
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 23, 2014 via mobile

Room was very small. Carpet looked old and worn. Towels more like what you would expect from a Motel 6. Very skimpy. Viewed old large billboard out our window. Our first room had a toilet seat that was falling off. Had to repack and move as there was no maintenence available. We love Holiday Inn Expresses, but will not stay... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear PTinstructor, Thank you for your time in reviewing your stay with us. We would like to apologize for all the inconveniences during your stay. We are currently taking an inventory of all of our towels, and linens to make sure all are up to standard. Also, we have our maintenance currently checking all of our bathrooms to make sure... More 

Vienna, Virginia
Top Contributor
117 reviews 117 reviews
44 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed September 19, 2014

This was a pleasant stay. The staff went out of their way to recognize a Preferred Member. The room was clean and comfortable, slept well and the staff was great. The location was great as well as I was visiting New Mexico State University. There isn't a whole lot of places to eat at nearby, but there is a very... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Madhawk, Thank you so much for your wonderful review! We are very happy that we made your stay with us. We love our IHG Rewards Club members, and we love making them feel welcomed and appreciated while staying with us. Once again, thank you for your review and we look forward to having you as our guest in the... More 

Culver City, California
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 11, 2014

I can't give this hotel a 10 because I didn't stay here, but if I did I'm sure I would have. However, I checked out the room and it was much better than a 3 Star hotel. I would rate this a 4 star because of the rates and this 7 year old hotel have very clean and updated rooms.... More 

Was this review helpful? Yes
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Jeane141, Thank you so much for your review. We are sad that you were unable to stay with us. We would have loved to have you and your family as our guest. Once again, we thank you for your wonderful comments. Sincerely, Daniel Duarte Front Office Manager More 

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Additional Information about Holiday Inn Express Hotel & Suites Las Cruces

Address: 2635 South Valley Drive, Las Cruces, NM 88005
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Las Cruces 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Las Cruces
Las Cruces Holiday Inn
Holiday Inn Las Cruces
Hotel Style:
#6 Family Hotel in Las Cruces
#14 Business Hotel in Las Cruces

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