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Comfort Inn & Suites Las Cruces

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1300 Avenida de Mesilla, Las Cruces, NM 88005
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1 room 1 guest
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Comfort Inn & Suites Las Cruces
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122 Reviews from our TripAdvisor Community

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Traveler rating
    45
    34
    22
    12
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tucson, Arizona
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good location and the staff was very friendly. The only complaint we had was the small bathroom, it was a little cramped. Everything else was great. The room was quiet and clean. The maids did not disturb us at all. The breakfast was really good with the biscuits and gravy, the scrambled eggs were very good. Would stay here again... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Ruben at front desk went out of his way to make our stay the best. The suite went beyond what we expected. Altogether a happy experience! Location and amenities as well as dinner recommendation all delivered. I think my comments do not need anything added.

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Michael, I am really happy to hear that you had a pleasant stay at our hotel. We always strive to give our guests the most comfortable experience whenever they stay with us. Ruben is without a doubt one of our best employees and he does his job very well. Thank you for taking the time to share your experience... More 

Taos, New Mexico
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We drove here for a wedding. Stayed at the Comfort Inn and Suites and it was ok. The rooms were nothing special but they were clean and comfy. It has a small pool and easy access to the freeway. There was a nice parking lot with ample parking up front! Staff was friendly and helpful.

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Bazbol06, Thank you for your kind comments and taking the time to share your experience about your stay with us. I hope you will stay with us the next time you are in town. Kind Regards, Berna Tarango General Manager Comfort Inn & Suites, Las Cruces 575-527-1050 More 

Mesa, Arizona
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

This was my final stop with my 10 year old sons as we trekked back across the country (5 days) following a family emergency. The hotel staff were cheerful and friendly, offering whatever they could do to make our stay more pleasurable. The hotel was under construction, but it did not interrupt our stay. The pool was a welcome bonus... More 

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Lydia, Thanks for sharing your experience with other members of TripAdvisor. I am really glad you enjoyed your stay with us. Me and my staff are always looking to make our guests' experience memorable and enjoyable and i would like to thank you for being patient with us while we renovate our hotel. There are a lot of good... More 

Harlingen, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

Very friendly staff, room was very clean and hotel was pet friendly. Good Breakfast in the mornings. We stayed for 3 nights and staff was very efficient. We are moving to Las Cruces and had to find a pet friendly hotel. Great stay, highly recommended and would stay here again.

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Susan, I am glad you enjoyed your stay with us. Thanks for sharing your experience with other members of TripAdvisor. Welcome to Las Cruces and i hope you will give us an opportunity to serve you again sometime. Kind Regards, Berna Tarango General Manager Comfort Inn & Suites, Las Cruces 575-527-1050 More 

Chicago
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 8, 2015

The staff was friendly. The room was clean. They were able to easily accommodate our need for a rollaway bed. We arrived after a long day of travel only to learn that 4 out 5 travelers luggage were soaking wet from a lay over in Dallas TX. Thankfully the hotel had a washer and dryer so we were able to... More 

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Guest, Thanks for sharing your experience at our hotel. I am glad you enjoyed your stay with us. Hope you will stay with us again next time you visit Las Cruces. Kind Regards, Berna Tarango General Manager Comfort Inn & Suites, Las Cruces 575-527-1050 More 

Sumter, South Carolina
Level Contributor
13 reviews
5 hotel reviews
5 of 5 stars Reviewed July 7, 2015

We got stranded in Las Cruces when our broke down on our cross country trip. We ended up using points to stay at this hotel...we got there late, hadn't eaten anything yet and in need to feed our six year old son more than just junk food. We picked up some KFC (since my son can't eat many things on... More 

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Stephanie, Thanks for sharing your experience at our hotel. I am glad you enjoyed your stay with us. Me and my staff at the hotel are always trying to make our guests' stay as pleasant and comfortable as possible. Hope you will stay with us again next time you visit Las Cruces. Kind Regards, Berna Tarango General Manager Comfort... More 

Los Lunas, New Mexico
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 10, 2015

We stay here all the time when in Cruces and have always had a good experience. The rooms are spacious and clean, the staff is friendly and attentive and the location is perfectly situated for wherever you need t go with access to all the major highways. It is also close to Mesilla with all of its quaint Bistros and... More 

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Guest, I am glad you like to stay at our hotel, and i want to thank you for sharing your experience with other guests on TripAdvisor. We made some upgrades to the rooms recently which i hope you will like when you visit us the next time. I want to thank you for your continued patronage to our hotel.... More 

Cleveland, Tennessee
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 19, 2015

We usually stay in Choice or IHG hotels while traveling. We checked in and found that the carpet and chair were stained and looked shabby. My wife usually "sanitizes" everything, just to be sure. When she ran over the shower/tub, she found significant hair from previous travelers. It was obvious from the dirt that came off the tub, it had... More 

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Guest, Thanks for sharing your experience with us during your last stay. I am sorry to hear about your unpleasant experience with us and i am looking into this matter. We always strive to make sure that our guests have the best experience when they stay with us. I hope you will give us a chance to serve you... More 

Tallmadge, Ohio
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 8, 2015

Stayed one night here, and we choose Comfort Inns as our first choice when we can. This one is absolutely lovely. LARGE suite (biggest I've seen). Microwave and fridge in the suite. Only suggestions I would make is to add a clock in the room. Also, the TV is mounted on the wall in the 'suite' part of the room... More 

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Guest, Thanks for sharing your experience with us during your last stay. Yes Rueben is a really good employee and we are glad to have him. We are renovating and i thank you for being patient with us while we make the transition. I will bring your suggestion of adding clocks to the rooms with the management. I am... More 

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