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All 32 Las Cruces hotels

Comfort Inn & Suites Las Cruces

2.5 of 5 Hotel   |   1300 Avenida de Mesilla, Las Cruces, NM 88005
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Comfort Inn & Suites Las Cruces
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58%
Ranked #23 of 32 Hotels in Las Cruces
A recent review
5 of 5 stars reviewed 3 days ago
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79 reviews from our community

Traveler rating
    21
    23
    18
    10
    7
See reviews for
17
33
10
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

Nice spacious room with chair and ottoman, desk and comfortable bed. Very helpful desk staff (Carla) with great dinner recommendation to Luna Rossa Restaurant and winery. Wonderful breakfast with two flavors of waffles and mini cheese omelets - plus two kinds of coffee. Also biscuits with gravy and sausage. Lots of fruit and yogurt. Very fresh food. I would stay... More

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed six nights and were well satisfied with the room. Excellent breakfast. Cheerful and helpful staff. TV's need updated. We are seniors and lighting could be improved. Overall a great room at a good price.

Was this review helpful? Yes 3
Berna T, Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We hope you will give... More

Atkins, AR
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice clean and updated rooms. Rooms were cramped but bed were comfortable. Would stay here again in future. Laundry room was out of order and clerk could not point out where nearest place to wash was.

Was this review helpful? Yes 1
Berna T, Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Queen Creek, Arizona
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2014

We had made a reservation for this room and asked for first floor. When we arrived there were no rooms on first floor with king bed. Staff upgraded us to a suite, as she read on my reservation that I had asked for first floor. Had a good nights sleep. Room was quiet and clean! For the price we might... More

Was this review helpful? Yes 4
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Tulsa, Oklahoma
Contributor
19 reviews 19 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 5, 2014

We had planned to camp in our tent. We didn't know the the campground gate closed at 7 p.m. (Still seems abnormally early for that.) No other campgrounds, unless we backtracked miles and miles. Lightning in the gathering clouds. Time for a hotel. Standard modern hotel room, standard rate, clean but nothing special, glad to be in out of the... More

Was this review helpful? Yes 1
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Phoenix, Arizona
Top Contributor
150 reviews 150 reviews
99 hotel reviews
140 helpful votes 140 helpful votes
2 of 5 stars Reviewed June 11, 2014

Choice International needs to dump the ownership and/or this property. What an embarrassment to the Comfort brand. I was checked in and out by Rosa. She's a wonderful person, recognized my status with Choice, and upgraded my room. Now the building, lobby, and halls/rooms are well kept and very appealing. The cheapness of the owners reeks in the amenities of... More

Was this review helpful? Yes 4
Albuquerque, New Mexico
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 5, 2014

This hotel needs someone to come in & professionally clean! The bathroom was gross, it smelled so bad and the tub nor the sink drained. There were stains on the lamps, couch and dust on every ledge - not to mention that my feet were black from walking on the carpet. Breakfast might have been included, but there was nothing... More

Was this review helpful? Yes 2
Prescott Valley, Arizona
Top Contributor
210 reviews 210 reviews
70 hotel reviews
86 helpful votes 86 helpful votes
1 of 5 stars Reviewed April 30, 2014

There were so many problems, it would take more space than provided to state. The worst part is the staff response or rather non-response to problems. Rooms (stayed 2 nights, had different rooms) ranged from not great to awful, smelly and noisey. Desk clerk (who said he was the manager) knew problems with first and did nothing to recitfy it... More

Was this review helpful? Yes 2
Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 9, 2014

Booked a room online a month in advance. Choice member. We've stayed here before and, while not outstanding, it was acceptable and close to Mesilla. Literally 3 minutes from arrival and just over a block away my phone rang. The motel was calling to tell me that they had overbooked and I didn't have a room. They did find me... More

Was this review helpful? Yes 1
Port Orange, Florida
Top Contributor
104 reviews 104 reviews
34 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 26, 2014

Stayed here a few years ago and enjoyed the stay, returned March 22 and found it has gone down a little. Bed was lumpy and AC was noisy. Breakfast was very good but I think will look else ware next time.

Was this review helpful? Yes 1
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Additional Information about Comfort Inn & Suites Las Cruces

Address: 1300 Avenida de Mesilla, Las Cruces, NM 88005
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Las Cruces 2.5*
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Also Known As:
Comfort Inn & Suites Las Cruces Hotel Las Cruces
Comfort Inn And Suites Las Cruces
Comfort Inn Las Cruces
Las Cruces Comfort Inn

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