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Comfort Inn & Suites Las Cruces

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1300 Avenida de Mesilla, Las Cruces, NM 88005
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Comfort Inn & Suites Las Cruces
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Comfort Inn & Suites Las Cruces
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107 reviews from our community

Traveler rating
    38
    29
    21
    10
    9
See reviews for
26
41
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This will be the second time we stay here in Las Cruces. I used to live here many years ago and would visit my grandmother every year. She passed away two years ago, this will be the first time I come back since. I love this hotel because it is so close to Mesilla, the staff is really nice, there... More 

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Taylor, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I had the opportunity to stay here again. I made a suggestion on my first review in November that they may want to install peep holes in doors, to my pleasant surprise on this stay I discovered they did just that. Rooms were clean and I could tell they were actively maintaining the building. Breakfast was as good as before.

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Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Allan, It was great to have you stay at our hotel again and i would like to thank you very much for taking the time to give us a response about your stay with us. Yes we did install peep holes after you suggested and we are continuously making changes and upgrades to our hotel to suit our guests'... More 

Rio Rancho, New Mexico
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was a decent room for one night, but we wouldn't have wanted to stay more. Our rate was $101 for state government rate, which is high, but I think rates were raised becasue of an event in town. We made our reservation online with Choice Hotels, the parent brand for Comfort Inn. Online it stated that check-in time was... More 

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Fontana, California
Contributor
14 reviews 14 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we got there late in the evening and the desk clerk treated us like we were long lost friends , the room was a suite, open and nice could not want for a better nights stay and very quiet considering how close it is from I10, a definite keeper.

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Berna T, Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Jim, My staff joins me in thanking you for your stay and taking the time for giving us a response about your stay. I am glad that you enjoyed your stay with us and i hope that we will see you again next time you visit Las Cruces. Kind Regards, Berna Tarango General Manager Comfort Inn & Suites, Las... More 

Tucson, Arizona
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2015

Super comfy bed and pillows. Heated pool that is open from 6am-10pm, when I visited. Friendly, helpful staff. I put my room card near a magnet, twice. Easy fix. The maids were also nice when I just needed a trash bag and towel swap. Location was basically across the street from the dormitory my girlfriend son stayed. The breakfast was... More 

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Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Mike, Thanks for giving us a response about your stay with us. I am really glad you liked our breakfast and enjoyed your stay with us. Me and my staff look forward to seeing you on your next visit to Las Cruces. Kind Regards, Berna Tarango General Manager Comfort Inn & Suites, Las Cruces 575-527-1050 More 

TX
Top Contributor
104 reviews 104 reviews
73 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed March 15, 2015

Typical place in the mid-range price bracket. Clean, quiet, convenient to interstate and Mesilla, all the usual appliances, adequately sized rooms, adequate towel thickness, standard hot and cold breakfast - waffles, eggs, sausage. Etc Etc. The only departure from usual was the incredibly slow wifi.

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Greg, I really appreciate you sharing your experience at our hotel with us here. I am really sorry for the inconvenience caused to you due to the slow wifi connection. We had reported it to our Internet Service Provider and since then it has been fixed but i hope next time you are in town, you will give us... More 

Willow
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 13, 2015

We booked this hotel based on previous stays at other Comfort Inn's and were not disappointed. The hotel was clean and comfortable with guest laundry available 24 hours. There were restaurants on the other side of the overpass as well as gas stations. We enjoyed our stay and the free breakfast provided before we got back on the highway in... More 

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Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Gloria, Thank you for posting a review about your stay at our hotel I am really sorry about the inconvenience caused to you and am looking into the matter and getting our elevator checked and i will get it serviced if needed. We always strive to give our guests the best possible experience during their stay and i hope... More 

Van Horn, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2015

We are on a journey from Los Angeles to Miami and we often make intermediate stops, mostly in hotels of the Choice Group. The Comfort Inn & Suites in Las Cruces on Avenida de Mesilla 1300 is some numbers better than the comparable motels in the same price group. We found a very friendly, helpful staff, a spotlessly clean room... More 

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Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Robert and Margot, I really appreciate you taking the time to post a review about your stay at our hotel so that it can help other Tripadvisor members know about our facilities. Your words of appreciation mean a lot to my staff members as well and we are very glad that you enjoyed the time you spent in our... More 

BLOOMFIELD
2 reviews
1 of 5 stars Reviewed February 19, 2015

Stayed two nights at this motel. Was gone all day the first day, when we returned we found only one dirty hand towel in the room and only one wash cloth for two people. The room and motel in general was very dirty with torn wallpaper in the hallways, ragged carpet in the room, towel racks nearly busted in half,... More 

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Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear William, Thank you so much for taking the time to write a review about your stay at our hotel. We recently came under new management and we are in the process of renovating the hotel completely. We installed new flat screen led tvs recently and and given a few months you should see a completely new hotel. We are... More 

Oroville, California
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 17, 2015

We were surprise for a newer place like this, that is not really a bargain price, they had a very POOR TV, old square box and not good reception. The facilitates are very pleasant, the room was clean, quiet and nice size. Breakfast was better than the average. Staff was friendly.

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Dave, Thank you so much for taking the time to write a review about your stay at our hotel. We recently came under new management and we are in the process of renovating the hotel completely. We installed new flat screen led tvs recently and and given a few months you should see a completely new hotel. We are... More 

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