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Comfort Inn & Suites Las Cruces

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1300 Avenida de Mesilla, Las Cruces, NM 88005
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Comfort Inn & Suites Las Cruces
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Comfort Inn & Suites Las Cruces
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119 Reviews from our TripAdvisor Community

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Traveler rating
    44
    32
    22
    12
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mesa, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This was my final stop with my 10 year old sons as we trekked back across the country (5 days) following a family emergency. The hotel staff were cheerful and friendly, offering whatever they could do to make our stay more pleasurable. The hotel was under construction, but it did not interrupt our stay. The pool was a welcome bonus... More 

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Lydia, Thanks for sharing your experience with other members of TripAdvisor. I am really glad you enjoyed your stay with us. Me and my staff are always looking to make our guests' experience memorable and enjoyable and i would like to thank you for being patient with us while we renovate our hotel. There are a lot of good... More 

Harlingen, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very friendly staff, room was very clean and hotel was pet friendly. Good Breakfast in the mornings. We stayed for 3 nights and staff was very efficient. We are moving to Las Cruces and had to find a pet friendly hotel. Great stay, highly recommended and would stay here again.

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Susan, I am glad you enjoyed your stay with us. Thanks for sharing your experience with other members of TripAdvisor. Welcome to Las Cruces and i hope you will give us an opportunity to serve you again sometime. Kind Regards, Berna Tarango General Manager Comfort Inn & Suites, Las Cruces 575-527-1050 More 

Chicago
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was friendly. The room was clean. They were able to easily accommodate our need for a rollaway bed. We arrived after a long day of travel only to learn that 4 out 5 travelers luggage were soaking wet from a lay over in Dallas TX. Thankfully the hotel had a washer and dryer so we were able to... More 

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Guest, Thanks for sharing your experience at our hotel. I am glad you enjoyed your stay with us. Hope you will stay with us again next time you visit Las Cruces. Kind Regards, Berna Tarango General Manager Comfort Inn & Suites, Las Cruces 575-527-1050 More 

Sumter, South Carolina
Level Contributor
13 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We got stranded in Las Cruces when our broke down on our cross country trip. We ended up using points to stay at this hotel...we got there late, hadn't eaten anything yet and in need to feed our six year old son more than just junk food. We picked up some KFC (since my son can't eat many things on... More 

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Stephanie, Thanks for sharing your experience at our hotel. I am glad you enjoyed your stay with us. Me and my staff at the hotel are always trying to make our guests' stay as pleasant and comfortable as possible. Hope you will stay with us again next time you visit Las Cruces. Kind Regards, Berna Tarango General Manager Comfort... More 

Los Lunas, New Mexico
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 10, 2015

We stay here all the time when in Cruces and have always had a good experience. The rooms are spacious and clean, the staff is friendly and attentive and the location is perfectly situated for wherever you need t go with access to all the major highways. It is also close to Mesilla with all of its quaint Bistros and... More 

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Guest, I am glad you like to stay at our hotel, and i want to thank you for sharing your experience with other guests on TripAdvisor. We made some upgrades to the rooms recently which i hope you will like when you visit us the next time. I want to thank you for your continued patronage to our hotel.... More 

Cleveland, Tennessee
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 19, 2015

We usually stay in Choice or IHG hotels while traveling. We checked in and found that the carpet and chair were stained and looked shabby. My wife usually "sanitizes" everything, just to be sure. When she ran over the shower/tub, she found significant hair from previous travelers. It was obvious from the dirt that came off the tub, it had... More 

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Guest, Thanks for sharing your experience with us during your last stay. I am sorry to hear about your unpleasant experience with us and i am looking into this matter. We always strive to make sure that our guests have the best experience when they stay with us. I hope you will give us a chance to serve you... More 

Tallmadge, Ohio
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 8, 2015

Stayed one night here, and we choose Comfort Inns as our first choice when we can. This one is absolutely lovely. LARGE suite (biggest I've seen). Microwave and fridge in the suite. Only suggestions I would make is to add a clock in the room. Also, the TV is mounted on the wall in the 'suite' part of the room... More 

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Guest, Thanks for sharing your experience with us during your last stay. Yes Rueben is a really good employee and we are glad to have him. We are renovating and i thank you for being patient with us while we make the transition. I will bring your suggestion of adding clocks to the rooms with the management. I am... More 

Phoenix, Arizona
Level Contributor
74 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 1, 2015

Nice hotel, very clean and comfortable, easy in and out to go to restaurants and to get to the highway. The staff was friendly and helpful.Typical breakfast and they kept everything stocked. There were restaurants in the area.

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Tish, Thanks for sharing your experience with us during your last stay. I hope you visit us again during your next visit to Las Cruces. Kind Regards, Berna Tarango General Manager Comfort Inn & Suites, Las Cruces 575-527-1050 More 

Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed April 29, 2015

We were in Las Cruces to visit a sick relative & we chose this hotel because of its proximity to the hospital. The reception staff was friendly & helpful, the 2 queen suite was clean & everything was in working order. Breakfast was typical Choice Hotel meal, not great but OK. If we return to Las Cruces we will stay... More 

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Tish, Thank you for sharing your experience. I hope you visit us again during your next visit to Las Cruces. Kind Regards, Berna Tarango General Manager Comfort Inn & Suites, Las Cruces 575-527-1050 More 

Midland, Texas
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 29, 2015

We really like it. We have stayed three times, in the handicapped accessible room. It's clean, not claustrophobic, has a little fridge, hairdryer, iron, etc. Clean and simple. Good if you are not spending a lot of time in the room. No funny smells.

Was this review helpful? Yes
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Dear Holly, I am very happy to hear that you enjoyed your stay with us. Thank you for sharing your experience. I hope you visit us again during your next visit Las Cruces. There is a Historic Town of Mesilla right down the street from us which is worth visiting. There are a lot of nice places to eat close... More 

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