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All 32 Las Cruces hotels

Comfort Inn & Suites Las Cruces

2.5 of 5 Hotel   |   1300 Avenida de Mesilla, Las Cruces, NM 88005
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58%
Ranked #24 of 32 hotels in Las Cruces
A recent review
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  • Reviews (78)
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78 people have reviewed this hotel

Traveler rating
    20
    23
    18
    10
    7
See reviews for
16
33
10
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed six nights and were well satisfied with the room. Excellent breakfast. Cheerful and helpful staff. TV's need updated. We are seniors and lighting could be improved. Overall a great room at a good price.

Was this review helpful? Yes 1
Atkins, AR
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice clean and updated rooms. Rooms were cramped but bed were comfortable. Would stay here again in future. Laundry room was out of order and clerk could not point out where nearest place to wash was.

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Queen Creek, Arizona
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had made a reservation for this room and asked for first floor. When we arrived there were no rooms on first floor with king bed. Staff upgraded us to a suite, as she read on my reservation that I had asked for first floor. Had a good nights sleep. Room was quiet and clean! For the price we might... More

Was this review helpful? Yes 2
Tulsa, Oklahoma
Contributor
19 reviews 19 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had planned to camp in our tent. We didn't know the the campground gate closed at 7 p.m. (Still seems abnormally early for that.) No other campgrounds, unless we backtracked miles and miles. Lightning in the gathering clouds. Time for a hotel. Standard modern hotel room, standard rate, clean but nothing special, glad to be in out of the... More

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Phoenix, Arizona
Top Contributor
145 reviews 145 reviews
98 hotel reviews
137 helpful votes 137 helpful votes
2 of 5 stars Reviewed June 11, 2014

Choice International needs to dump the ownership and/or this property. What an embarrassment to the Comfort brand. I was checked in and out by Rosa. She's a wonderful person, recognized my status with Choice, and upgraded my room. Now the building, lobby, and halls/rooms are well kept and very appealing. The cheapness of the owners reeks in the amenities of... More

Was this review helpful? Yes 3
Albuquerque, New Mexico
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 5, 2014

This hotel needs someone to come in & professionally clean! The bathroom was gross, it smelled so bad and the tub nor the sink drained. There were stains on the lamps, couch and dust on every ledge - not to mention that my feet were black from walking on the carpet. Breakfast might have been included, but there was nothing... More

Was this review helpful? Yes 2
Prescott Valley, Arizona
Top Contributor
210 reviews 210 reviews
70 hotel reviews
84 helpful votes 84 helpful votes
1 of 5 stars Reviewed April 30, 2014

There were so many problems, it would take more space than provided to state. The worst part is the staff response or rather non-response to problems. Rooms (stayed 2 nights, had different rooms) ranged from not great to awful, smelly and noisey. Desk clerk (who said he was the manager) knew problems with first and did nothing to recitfy it... More

Was this review helpful? Yes 2
Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 9, 2014

Booked a room online a month in advance. Choice member. We've stayed here before and, while not outstanding, it was acceptable and close to Mesilla. Literally 3 minutes from arrival and just over a block away my phone rang. The motel was calling to tell me that they had overbooked and I didn't have a room. They did find me... More

Was this review helpful? Yes 1
Port Orange, Florida
Top Contributor
101 reviews 101 reviews
31 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 26, 2014

Stayed here a few years ago and enjoyed the stay, returned March 22 and found it has gone down a little. Bed was lumpy and AC was noisy. Breakfast was very good but I think will look else ware next time.

Was this review helpful? Yes 1
Incline Village, Nevada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2014

This hotel is a good place to stay. Spacious rooms, very comfortable bed and fluffy pillows, spacious bathroom and a nice breakfast. The only two complaints were the a/c did not cool the room at night and the exercise room was very tiny with no bench or chair for lifting free weights and no water. The two cardio machines were... More

Was this review helpful? Yes 1
Pamela B, Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

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Additional Information about Comfort Inn & Suites Las Cruces

Address: 1300 Avenida de Mesilla, Las Cruces, NM 88005
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Las Cruces 2.5*
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Also Known As:
Comfort Inn & Suites Las Cruces Hotel Las Cruces
Comfort Inn And Suites Las Cruces
Comfort Inn Las Cruces
Las Cruces Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
50

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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