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All 32 Las Cruces hotels

Comfort Inn & Suites Las Cruces

2.5 of 5 Hotel   |   1300 Avenida de Mesilla, Las Cruces, NM 88005
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56%
Ranked #27 of 32 hotels in Las Cruces
A recent review
3 of 5 stars Reviewed March 26, 2014
robertru44 Port Orange, Florida
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75 people have reviewed this hotel

Traveler rating
    18
    21
    18
    10
    8
See reviews for
14
31
10
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Phoenix, Arizona
Top Contributor
128 reviews 128 reviews
91 hotel reviews
130 helpful votes 130 helpful votes
2 of 5 stars Reviewed June 11, 2014

Choice International needs to dump the ownership and/or this property. What an embarrassment to the Comfort brand. I was checked in and out by Rosa. She's a wonderful person, recognized my status with Choice, and upgraded my room. Now the building, lobby, and halls/rooms are well kept and very appealing. The cheapness of the owners reeks in the amenities of... More

Was this review helpful? Yes 3
Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 5, 2014

This hotel needs someone to come in & professionally clean! The bathroom was gross, it smelled so bad and the tub nor the sink drained. There were stains on the lamps, couch and dust on every ledge - not to mention that my feet were black from walking on the carpet. Breakfast might have been included, but there was nothing... More

Was this review helpful? Yes 1
Prescott Valley, Arizona
Top Contributor
194 reviews 194 reviews
62 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed April 30, 2014

There were so many problems, it would take more space than provided to state. The worst part is the staff response or rather non-response to problems. Rooms (stayed 2 nights, had different rooms) ranged from not great to awful, smelly and noisey. Desk clerk (who said he was the manager) knew problems with first and did nothing to recitfy it... More

Was this review helpful? Yes 1
Austin, Texas
2 reviews
2 of 5 stars Reviewed April 9, 2014

Booked a room online a month in advance. Choice member. We've stayed here before and, while not outstanding, it was acceptable and close to Mesilla. Literally 3 minutes from arrival and just over a block away my phone rang. The motel was calling to tell me that they had overbooked and I didn't have a room. They did find me... More

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Port Orange, Florida
Top Contributor
100 reviews 100 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 26, 2014

Stayed here a few years ago and enjoyed the stay, returned March 22 and found it has gone down a little. Bed was lumpy and AC was noisy. Breakfast was very good but I think will look else ware next time.

Was this review helpful? Yes 1
Incline Village, Nevada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2014

This hotel is a good place to stay. Spacious rooms, very comfortable bed and fluffy pillows, spacious bathroom and a nice breakfast. The only two complaints were the a/c did not cool the room at night and the exercise room was very tiny with no bench or chair for lifting free weights and no water. The two cardio machines were... More

Was this review helpful? Yes 1
Pamela B, Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Senior Contributor
43 reviews 43 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 29, 2014 via mobile

I called ahead for a room reservation, but was not told that the interstate exit to the hotel location was closed for construction. We had to go to the next exit and wind our way around the area to find the hotel. I attempted to call the front desk for directions, but the phone rang..and rang...and rang...and..... The room was... More

Was this review helpful? Yes 1
Pamela B, Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Santa Fe, New Mexico
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed December 19, 2013

This COULD be a great deal, the exact same hotel in Deming is I give five stars. When I checked in they failed to inform me that their boilers were being fixed and they didn't have any hot water or even any cold water pressure in the showers, and it wasn't restored while I was there. I tried to get... More

Was this review helpful? Yes
Pamela B, Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Orlando, Florida
Top Contributor
57 reviews 57 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 13, 2013

Driving from Scottsdale AZ on our way to San Antonio TX we stop to rest at Comfort Inn @ Suites, it was good, customer services was excellent, Room was clean, and we got a good rest. The only thing schould be taking care is the elevator carpet was nasty and the hallway carpet to.

Was this review helpful? Yes
Gardner, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed November 11, 2013

We stayed here for one night during a cross country trip. Clean comfortable and conveniently located. Close to everything, can walk to some (although there was road construction) easy to drive. Staff friendly and helpful. Very thankful for the laundry facilities on site. Would recommend to others and stay again. Refrigerator and microwave in room - handy.

Was this review helpful? Yes
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Additional Information about Comfort Inn & Suites Las Cruces

Address: 1300 Avenida de Mesilla, Las Cruces, NM 88005
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Las Cruces 2.5*
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Also Known As:
Comfort Inn And Suites Las Cruces
Comfort Inn & Suites Las Cruces Hotel Las Cruces
Comfort Inn Las Cruces
Las Cruces Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
50

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