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Hilton Garden Inn Las Cruces

Certificate of Excellence
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2550 Don Roser Drive, Las Cruces, NM 88011
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Free Breakfast!
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Hilton Garden Inn Las Cruces
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Hilton Garden Inn Las Cruces
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Hilton Garden Inn Las Cruces
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396 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Albuquerque, United States
5 of 5 stars Reviewed 2 days ago NEW

Beautiful décor, wonderful pool and excellent staff, always accommodating and very friendly. We always enjoy our stay at the Hilton Garden Las Cruces! We will keep coming back despite several nice choices in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

After a long day travel I decided to stop in Las Cruces for the evening. I chose the Hilton Garden Inn because it was easy accessible from the highway. After getting easily checked in, I went to my room and loved my clean space with all the enemities. The breakfast from chef was hot and fresh and served with a... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The service was fantastic and the staff were all top notch! Breakfast was always fast served, Angel and Carly both always seemed very happy to see us in the mornings. The front desk had great life in their service as well. Auna was always asking if our room needed anything more and if we were looking for authentic food new... More 

Was this review helpful? Yes 2
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

"Home away from home" is the best compliment. Thank you for being our guest recently and taking the time to share your thoughts. Thank you for recognizing our staff, especially Angel and Carly, they love what they do. It was also nice that you recognized the front desk and Auna as well. We were happy that everyone took good care... More 

Glendale, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a traveling doctor, I do stay in many hotels. I love to come to Las Cruces because of this hotel. I feel at home here. It is always clean, friendly staff who go beyond themselves to make your stay comfortable. The pool and the Jacuzzi are first class, always sparkling clean and David makes sure of that. The... More 

Was this review helpful? Yes 2
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

We appreciate you staying with us recently. Thank you for choosing our hotel and leaving a wonderful review! Thank you for recognizing that we have clean and comfortable rooms, along with a friendly staff and for personally mentioning Dave, I agree he is wonderful and we truly appreciate him. We are proud of our pool and our gym, and we... More 

Lawton, Oklahoma
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hilton Garden Inn in Las Cruces has to be one of the best places I've stayed. From the friendly folks at the front desk to the awesome kitchen staff and bar staff. Not to leave out the great Management team. The rooms are first class with fridge, microwave, Keurig machine and large bathroom with a comfy bed. Thanks for... More 

Was this review helpful? Yes 3
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

Thank you for being our guest and taking the time to share your thoughts about your stay. It is an honor to be mentioned as "one of the best places you have stayed." We appreciate you acknowledging our front desk, kitchen and management teams. We are also pleased that you enjoyed our guest rooms. Guest comfort is one of our... More 

Stillwater, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the 3rd time I have stayed at this hotel and I have been more impressed with the staff with each visit. I had several requests for help and each time the staff came through with no hesitation. As I mentioned in the title, the room were always clean and quiet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

First of all, thank you for being such a loyal guest of our hotel and Hilton. We are honored that you chose to stay with us three times already. We are glad that you continue to be impressed with our team and that you find them helpful and accommodating. We will share these comments with the team, and I know... More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the HGI in Las Cruces, New Mexico for a week. I was so relaxed and comfortable I didn't want to go home. It is super clean and friendly. The staff is heartwarming and courteous. The rooms are spacious, pool and lobby were clean during my entire stay. The gym has weights and cardio machines. It has a... More 

Was this review helpful? Yes 1
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

We appreciate you being our guest recently. “Not wanting to go home” is a considerable compliment and we are excited that you found the room spacious and super clean. I am also glad that you found our team friendly, heartwarming and courteous. Thank you for noticing our design elements as we try to deliver the Hilton experience while reflecting the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The Hilton Garden Inn in Las Cruces has to be one of the friendliest hotels in the Hilton chain that I've visited in a while. And, the breakfast is A+. They even made me a custom omelette with options that weren't even listed on the menu. I highly recommend this hotel and I will be staying here again.

Was this review helpful? Yes 1
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

“The staff is beyond awesome” is a wonderful statement! Thank you for recognizing them. Our team members and service culture is what we are most proud of. Your comments have been shared and celebrated. We look for the friendly team members and encourage them to take advantage of opportunities to impress our guests like making a custom omelet. We appreciate... More 

Santa Fe, New Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton Garden Inn in Las Cruces during and it was one of the best hotel stays I've ever had! From the friendly folks who checked us in at the front desk to the awesome kitchen and wait staff at breakfast who catered to our every need and we had someone in our group who had special... More 

Was this review helpful? Yes 2
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

Wow! “Best hotel stay ever “is a tremendous review. First, thank you for being our guest and providing a detailed review. We appreciate you mentioning our front desk, kitchen and wait staff. I am proud that they have embraced the Hilton service standard and made sure your group was comfortable. We are glad that you enjoyed our lobby beverages and... More 

Georgetown, TX
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had 2 separate single night stays at this hotel on a recent road trip. Every single employee that we encountered was kind and courteous. That goes a long way when you are road-weary! The AC is loud as another reviewer mentioned. On the first night, it clicked off in the middle of the night and woke me up. The... More 

Was this review helpful? Yes
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

We appreciate you staying with us on two separate occasions and sharing your comments. Thank you for noting the friendliness of our team and how it is enjoyed after a long day on the road. We continue to work to adjust the noise levels of our air conditioning units and we are glad it worked properly on your second stay.... More 

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