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All 32 Las Cruces hotels

Hilton Garden Inn Las Cruces

3.0 of 5 Hotel   |   2550 Don Roser Drive, Las Cruces, NM 88011
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86%
Ranked #4 of 32 hotels in Las Cruces
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
B A Orange County, California
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  • Reviews (278)
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278 people have reviewed this hotel

Traveler rating
    173
    65
    22
    10
    8
See reviews for
81
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91
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Brussels, Belgium
Top Contributor
142 reviews 142 reviews
23 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We arrived there in the evening with our two kids. As the air extracting system did not work in the bathroom (no separate toilets), the bedroom was full of steam after a first shower. As we could not open the window, we had to maintain the corridoŕs door open ... The airco was terribly noisy and there was no thermostat.... More

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Orange County, California
1 review
5 of 5 stars Reviewed 1 week ago

This Hilton Garden Inn (HGI) is in a relatively small town but still manages to maintain a high standard, in cleanliness and service. The staff to include management is at the ready to help in anyway. I travel quite often to this area and this is my hotel of choice. Highly recommended..

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful view of the mountains. Stayed 2 nights and both the room and Hotel itself were well kept and clean. Friendly and helpful staff. The front desk agent even suggested several restraunts to try for the southwestern food, ("touristy/local etc.) Excellent recommendations. Lobby area is relaxing and comfortable. Complimentary coffee etc both in the morning and throughout the day were... More

Was this review helpful? Yes 1
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

Thank you for being our guest and for your positive comments. A “Very Nice Hotel” is always a great start to any review. We appreciate you noting our beautiful views of the majestic Organ Mountains. We are grateful that you mentioned the friendliness and helpfulness of our staff (including the recommendations to other local restaurants), the cleanliness and quietness of... More

Albuquerque, New Mexico
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is conveniently located right off I-25, close to New Mexico State University as well as many restaurants and shopping areas. Staff very welcoming. Fresh baked cookies in the afternoon a nice plus as well. The rooms are clean, beds are comfortable, wifi is good and breakfast is great (especially the coffee, which is available in to go cups).... More

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Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

We appreciate you taking the time to share your comments about our hotel. We are glad that you found the hotel conveniently located near I-25, NMSU and restaurants and shopping. We are also pleased that you found the staff welcoming and friendly. It is difficult to resist the fresh baked cookies. We pride ourselves in clean, comfortable rooms and beds.... More

ALAMOSA, United States
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Great experience. Recommend the omelets at breakfast, they are great. The staff at this hotel were extremely nice and were very helpful. We had a power outage in the morning and this was handled so well by the staff. It did not hinder our experience at all.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

Thank you for staying with us recently and expressing your desire to stay with us on your return visits in the future. We appreciate your positive comments especially during the power outage caused by a thunderstorm. We are pleased that you enjoyed your experience including breakfast. We are also grateful that you found our staff both helpful and professional. Thank... More

Ontario, CA, United States
1 review
3 of 5 stars Reviewed 1 week ago

When we arrived, I immediately noticed that the bed skirt/sheets were not as clean as I would like. It took three phone calls and two visits to the desk until they were changed. This left a bad taste in my mouth, so I couldn't truly enjoy my stay and feel rested. The tub in the bathroom was not spotless (it... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

We appreciate you being our guest and for taking the time to share your opinions. Please accept our sincere apologies for first not noticing the stain on the bed skirt and more importantly, for failing to respond in a timely manner. Repeated calls and trips to the lobby to solve a problem are not typical and we regret that this... More

Richmond, United States
1 review
5 of 5 stars Reviewed 1 week ago

First time to Las Cruces. The Hilton Garden Inn provided a great view to the mountains. The rooms were great, clean and roomy. Lobby was a great place to hang out, get work done and meet with friends. Food options were also great. Hotel staff was always willing to assist in any way possible

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

Welcome to Las Cruces. We appreciate you choosing the Hilton Garden Inn Las Cruces for your stay. We are always pleased when our guests find our rooms spacious, comfortable and clean. The view of the Organ Mountain is wonderful and always popular. Thank you for recognizing the comfort of our lobby. At all Hilton Garden Inns, we design our lobbies... More

Lubbock, TX
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I travel to Las Cruces for week. I most recently spent 4 weeks at this property and found it very enjoyable. The decor is very appropriate for the area and yet classy and inviting. The rooms were good with large walk-in showers. The beds and pillows were only average, but Hilton's aren't my favorite anyway. The front desk staff was... More

Was this review helpful? Yes
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

We appreciate your choosing to stay with us for such a long extended stay. We are excited that you enjoyed your time at our hotel. Thank you for recognizing the efforts of our owner who wanted to create a beautiful hotel that helped deliver the Hilton experience in a more meaningful way. We are grateful for you mentioning our team’s... More

Houston, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I've traveled back and forth on I-10 through Las Cruces dozens of times and sometimes stop here overnight for a break. I've always stayed at the hotels just off of I-10, mostly for convenience and the fact that I didn't realize that there are some much nicer (and quieter!) placers further into Las Cruces. Friendly staff, very clean and comfortable... More

Was this review helpful? Yes
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

We appreciate you taking the time to share your comments about our hotel. Thank you for giving us a chance and going out of your way to spend a night with us. We are excited that you found our hotel nicer and quieter. We also enjoyed your recognizing our friendly staff, clean and comfortable rooms, bathrooms and effective Wi-Fi. We... More

Austin, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hilton Garden Inn off of I-25 & I-10. Very nice accommodations. Full Bar and Restaurant on premises. Good food selection but a little pricey about $20 for a chicken Caesar salad, but convenience is there!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Belia A, General Manager at Hilton Garden Inn Las Cruces, responded to this review

Thank you for being our guest and taking the time to share your comments. We are glad that you found the hotel both conveniently located and having a full bar and restaurant. We are also pleased that you enjoyed the food. Please return at your earliest convenience More

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Additional Information about Hilton Garden Inn Las Cruces

Address: 2550 Don Roser Drive, Las Cruces, NM 88011
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Las Cruces 3*
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Also Known As:
Hilton Garden Inn Las Cruces Hotel Las Cruces

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Las Cruces #2 Business Hotel in Las Cruces #7 Family Hotel in Las Cruces
Hotel Class
Number of rooms
246

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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