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All 32 Las Cruces hotels

Hilton Garden Inn Las Cruces

3.0 of 5 Hotel   |   2550 Don Roser Drive, Las Cruces, NM 88011
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Hilton Garden Inn Las Cruces
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86%
Ranked #3 of 32 hotels in Las Cruces
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
Michael S Albuquerque
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237 people have reviewed this hotel

Traveler rating
    152
    52
    18
    7
    8
See reviews for
68
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76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
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English first
Albuquerque
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff were friendly but the amenities for the price of the hotel were not sufficient. Other hotels in the area provide a free breakfast, this hotel was pricey for what you recieve! Overall, nice hotel.

Review collected in partnership with Hilton Garden Inn

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Castle Rock, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I attended an equine event and my room mate and I were up very early and back very late. It was comforting to know the room would be clean and ready for us at the end of a long day. No matter the time, we were greeted by front desk employees. Always cool drink of water or similar drink and... More

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1 review
4 of 5 stars Reviewed 1 week ago

Says on Hotels.com website: "3-star hotel in Las Cruces with outdoor pool, free WiFi ... a 24-hour fitness center, free buffet breakfast. " Nope. We were informed at checkin that there is no free breakfast. Not even a bagel and coffee. Don't count on it!

Review collected in partnership with Hilton Garden Inn

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TreyRich, General Manager at Hilton Garden Inn Las Cruces, responded to this review

I would like to personally THANK YOU! for staying at the Hilton Garden Inn Las Cruces. Your feedback is certainly important to us and is taken very seriously. As a Hilton Garden Inn brand we are not authorized to offer complimentary breakfast. I will personally make sure that this is acknowledged through all of our 3rd party booking websites. We... More

las cruces New Mexico, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice place, great location, and very clean. However, mattresses were too hard, causing lower back pain when I woke up the following mornings. No exhaust fan in the bathroom caused excessive condensation that had to be cleared by the AC.

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TreyRich, General Manager at Hilton Garden Inn Las Cruces, responded to this review

I would like to take this opportunity to personally thank you for taking the time to post a survey on Trip Advisor. We strive to find comfortable accommodations for each of our guests and it looks like we fell short this time. The concerns that you recognized with your bed will certainly be looked into. I want to you remind... More

Rising Star, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

March 14, 2014, one night stay. Easy in and out from the interstate highway. No complaints, clean and all good. Did not try the restaurant, pool or exercise room. The only negative I might add, and not sure if this is the case, the bed sheets felt a little scratchy, as if there were no fabric softener used in the... More

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TreyRich, General Manager at Hilton Garden Inn Las Cruces, responded to this review

I would like to personally thank you for staying at the Hilton Garden Inn Las Cruces. We appreciate your feedback and kind praises. I do although apologize for the comfort of your bed sheets. We do indeed use Hilton brand approved fabric softner for all of our linen washing cycles. Once again THANK YOU! from the entire HGI Las Cruces... More

Albuquerque, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Great location next to New Mexico State Golf Course, and near local restaurants. The pros was very FAST check in, loved it keep it up. Only negative was i didnt know you could adjust the firmness of the bed and slept in a very firm bed. Will know for next time i visit Las Cruces, NM.

Review collected in partnership with Hilton Garden Inn

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TreyRich, General Manager at Hilton Garden Inn Las Cruces, responded to this review

We are so glad that your stay was an enjoyable one. We appreciate the kind feedback. We hope you come see us again the next time you’re in Las Cruces. Sincerely, Trey Rich More

Las Vegas, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Do not stay here! I actually booked a junior suite. The extra "living area" was dark, gloomy and not what would be expected. The room did not have features that were on the web description. The bathroom was small and most disgusting was the rusted out towel rack. Is this really a Hilton? My reservation was under a rate that... More

Review collected in partnership with Hilton Garden Inn

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TreyRich, General Manager at Hilton Garden Inn Las Cruces, responded to this review

We appreciate your honest evaluation of your stay with us. We strive to provide excellent facilities and service that is beyond anyone’s expectations and we are deeply disappointed when we don’t. We have taken steps to rectify the situation and hope that you’ll consider another stay with us in the near future. Regards, Trey Rich More

Dodgeville
Top Contributor
95 reviews 95 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Las Cruces Hilton Garden Inn is excellent in many ways. The outdoor pool and whirlpool were maintained at perfect temperatures and were situated in an attractive atmosphere. The full service breakfast was very tasty, generous, and optionally healthy. The front desk was efficient, helpful, and friendly. Kerry did a superb job in every way. The rooms were fresh, clean,... More

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TreyRich, General Manager at Hilton Garden Inn Las Cruces, responded to this review

Thank you for your positive review of Hilton Garden Inn. We are thrilled that your stay with us was a pleasant one. Please keep us in mind if you return to the Las Cruces area. Best regards, Trey Rich More

Fort Collins, Colorado, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel has the feeling of a luxury property but at a very affordable price. The staff was excellent and the hotel is beautiful. It is right off the highway, but it is very quiet. I will be staying at the hotel again during future business trips. I travel 3 weeks a month. This is the best valued hotel on... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
TreyRich, General Manager at Hilton Garden Inn Las Cruces, responded to this review

It makes our day when we hear that guests at Hilton Garden Inn enjoyed their visit. Thank you so much for sharing with us. We look forward to seeing you again on your next trip to Las Cruces. All the best, Trey Rich More

Tampa, United States
1 review
4 of 5 stars Reviewed March 10, 2014

My husband and I were passing through Las Cruces on our way to Arizona and the Hilton Garden Inn was a great place to stop. It was clean, quiet and a good price for how nice the hotel is. It's right off the highway so very easy to get to if you are just passing through! I would recommend it... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
TreyRich, General Manager at Hilton Garden Inn Las Cruces, responded to this review

We are so glad that your stay was an enjoyable one. We appreciate the kind feedback. We hope you come see us again the next time you’re in Las Cruces. Sincerely, Trey Rich More

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Additional Information about Hilton Garden Inn Las Cruces

Also Known As:
Hilton Garden Inn Las Cruces Hotel
Hilton Garden Inn Las Cruces Hotel Las Cruces
Address: 2550 Don Roser Drive, Las Cruces, NM 88011
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Las Cruces
#3 Family Hotel in Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Las Cruces 3*
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