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Country Inn & Suites Hobbs, NM

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5220 Lovington Hwy, Hobbs, NM 88240
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Country Inn & Suites Hobbs, NM
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Country Inn & Suites Hobbs, NM
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65 reviews from our community

Traveler rating
    42
    12
    7
    3
    1
See reviews for
13
17
3
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (65)
  • Mar-May only
    (12)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (16)
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A TripAdvisor Member
2 of 5 stars Reviewed February 23, 2015

The room was nice but got charged $28 for a pillow they claimed I stole. Called to tell them that all pillows were in room when we checked out. The Manger was the rudest person I meet. She said she knows that we took it she looked in the room and it wasn't there and she wanted here pillow now.... More 

Was this review helpful? Yes
CountryInnHobbsNM, Manager at Country Inn & Suites Hobbs, NM, responded to this review

Thank you for your review and I apologize for any inconvienience you may ahve had at our facility. There was a lack of communication between housekeeping and front desk, which caused there to be a misunderstanding. Again I apologize and would like to offer you a free upgrade with your next stay. More 

New Mexico
Top Contributor
181 reviews 181 reviews
57 hotel reviews
135 helpful votes 135 helpful votes
2 of 5 stars Reviewed February 6, 2015

We called this hotel before making our reservation to be sure the hot tub was operational & were told that it was. When we arrived less than 24 hours later and asked if the hot tub was working we were told "yes" again. Checking one more time, because we still had time to cancel and move to another hotel, I... More 

Was this review helpful? Yes
CountryInnHobbsNM, General Manager at Country Inn & Suites Hobbs, NM, responded to this review

I apologize about your experience at our Hotel. I was unaware that the efforts made by Guest Services to compensate you for your inconvenience was not acceptable. I understand that you were compensated with a room discount for your stay. Unfortunately, it is my fault for not following up with you and there is no excuse for that. My assumption... More 

Austin, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2015

Was in town on business for three days and enjoyed my stay, because the suite was nice with extra living space. The hotel was easy to get to and had a pleasant staff. It was also close to good restaurants and to town.

Review collected in partnership with Country Inns & Suites By Carlson

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Pinetop-Lakeside, Arizona
Top Contributor
66 reviews 66 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed December 15, 2014

I assumed after reading reviews here that this would be a nice hotel. I stay in a lot of hotels and travel for much of my business. I rely on trip advisor and this time the reviews didn't remotely match my experience. #2 hotel in Hobbs... Can't go wrong, right? I couldn't have been more wrong. And with limited options... More 

Was this review helpful? Yes
CountryInnHobbsNM, Front Office Manager at Country Inn & Suites Hobbs, NM, responded to this review

Thank you for giving us your feedback and we have spoke to you on the phone directly and we were able to come to an agreement. We regret hearing that you had a bad experience at our property, and we would like to have you back if you are in the area in the near future. More 

fort worth, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

I stayed for business reasons and the bed was amazing. front desk was also amazing in helping me to find good barbeque delivered and it was really good...Bovine and Swines! She was so nice and eager to help. prefect location too and quiet room

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
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