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Country Inn & Suites By Carlson, Hobbs, NM

#2 of 22 Hotels in Hobbs
Certificate of Excellence
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5220 Lovington Highway, Hobbs, NM 88240
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Country Inn & Suites By Carlson, Hobbs, NM
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68 Reviews from our TripAdvisor Community

Traveler rating
    44
    13
    7
    3
    1
See reviews for
15
17
3
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (68)
  • Mar-May only
    (12)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (16)
All months
Missouri City, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Went to Hobbs, New Mexico to visit my Brother-in-law. Upon arrival to Hotel I was greeted with a friendly smile from staff, and visitors. Room was clean, housekeeping helpful and dependable, breakfast out-of-this-world. I'll be returning soon and won't stay anywhere else but there. Management and staff called me by my first name that was a personal touch for me.

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A TripAdvisor Member
2 of 5 stars Reviewed February 23, 2015

The room was nice but got charged $28 for a pillow they claimed I stole. Called to tell them that all pillows were in room when we checked out. The Manger was the rudest person I meet. She said she knows that we took it she looked in the room and it wasn't there and she wanted here pillow now.... More 

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CountryInnHobbsNM, Manager at Country Inn & Suites By Carlson, Hobbs, NM, responded to this review

Thank you for your review and I apologize for any inconvienience you may ahve had at our facility. There was a lack of communication between housekeeping and front desk, which caused there to be a misunderstanding. Again I apologize and would like to offer you a free upgrade with your next stay. More 

New Mexico
Level Contributor
191 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
2 of 5 stars Reviewed February 6, 2015

We called this hotel before making our reservation to be sure the hot tub was operational & were told that it was. When we arrived less than 24 hours later and asked if the hot tub was working we were told "yes" again. Checking one more time, because we still had time to cancel and move to another hotel, I... More 

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CountryInnHobbsNM, General Manager at Country Inn & Suites By Carlson, Hobbs, NM, responded to this review

I apologize about your experience at our Hotel. I was unaware that the efforts made by Guest Services to compensate you for your inconvenience was not acceptable. I understand that you were compensated with a room discount for your stay. Unfortunately, it is my fault for not following up with you and there is no excuse for that. My assumption... More 

Austin, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 4, 2015

Was in town on business for three days and enjoyed my stay, because the suite was nice with extra living space. The hotel was easy to get to and had a pleasant staff. It was also close to good restaurants and to town.

Review collected in partnership with Country Inns & Suites By Carlson

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