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All 27 Gallup hotels

Days Inn and Suites Red Rock Gallup

2.0 of 5 Hotel   |   3010 East Highway 66, Gallup, NM 87301 (Formerly Red Rock Inn)
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Days Inn and Suites Red Rock Gallup
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43%
Ranked #13 of 27 hotels in Gallup
A recent review
4 of 5 stars reviewed 3 days ago
IMV001 Tonalea Navajo County, Arizona
  • Overview
  • Reviews (190)
  • Photos (46)
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  • Room tips (28)
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190 people have reviewed this hotel

Traveler rating
    30
    47
    48
    27
    38
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64
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Tonalea Navajo County, Arizona
1 review
4 of 5 stars Reviewed 3 days ago NEW

There is not much in Gallup NM, as far as quality goes, but I was pleased to come across this days inn. Great staff and family run business, they continue to make improvements to the rooms and the facility. I like to stay here when I am in the area, quick access to all the cultural events. The last time... More

Was this review helpful? Yes
Falgoon P, Guest Relations Manager at Days Inn and Suites Red Rock Gallup, responded to this review

Hello IMV001, Thank you very much for your positive feedback and taking note of how we take care of our guests’ valuables. Your kind words and satisfaction of the accommodation you received in our hotel is truly rewarding for us. Indeed, we are committed in providing the best quality accommodation in order to show you how we value your business.... More

Tampa, Florida
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

As you may hear in my reviews, third-party bidding sites are hit-and-miss. This is a good example. I was on my way back to Florida from a long road-trip out west, and as a result of poor planning I found myself looking for a hotel room at the last minute. I have certain expectations of a two-star hotel, and while... More

Was this review helpful? Yes
Falgoon P, Manager at Days Inn and Suites Red Rock Gallup, responded to this review

I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. This issue is being addressed with our staff... More

Keams Canyon, Arizona
1 review
3 of 5 stars Reviewed 2 weeks ago

The check in staff was very friendly. When we got to the room, we were delighted at the two big beds and TV. We noticed that the carpet was not thoroughly clean and the table was broken and unstable. The WI-FI was not working with our Kindle Devices. The pillows were unforgiving, lumpy and hard. Breakfast was good. Only shampoo... More

Review collected in partnership with Days Inn

Was this review helpful? Yes
Falgoon P, Guest Relations Manager at Days Inn and Suites Red Rock Gallup, responded to this review

We appreciate you giving your feedback about your recent experience in our hotel. We appreciate that you have taken the time to let us know how you perceived our accommodations, so we will look on the areas you are having slight issues with. We hope to see you again when your travels bring you back to the area! More

Gallup
1 review
2 of 5 stars Reviewed 2 weeks ago

We reserved our room and paid ahead 10+ days prior to arrival. We had 6 people and was to get a 2 queen plus sofa bed. When we arrived, they were out of those rooms and had no cots left. We squeezed 3 kids in a queen bed, but my teenage son had to sleep on floor. They didn't even... More

Review collected in partnership with Days Inn

Was this review helpful? Yes
Falgoon P, Guest Relations Manager at Days Inn and Suites Red Rock Gallup, responded to this review

Hello Miss Kim , I apologize for the unpleasant experience you experienced during your stay with us. I will submit your feedback and concerns to our management. I assure you they will look into the matter carefully and verify what took place that you were not accommodated as per your reservation. Please know that we take our guests’ concerns very... More

Las Vegas, Nevada
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel needs a lot of maintenance and a good cleaning both indoors and out. The pictures I've included are a few examples. Filthy windows and curtains, it didn't look like they'd swept or cleaned up the back parking area in ages. I spilled a little water on the white tiles in the bathroom, grabbed some toilet paper to wipe... More

Was this review helpful? Yes
Falgoon P, Guest Relations Manager at Days Inn and Suites Red Rock Gallup, responded to this review

Hello seasideArizona, I apologize for the unpleasant experience you faced during your stay. We appreciate your candid review about the quality of clean in your room and the parking area. I will accelerate your feedback for evaluation and trust that this will be addressed immediately. We value your business and your satisfaction always comes first in our priority. Thank you... More

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Additional Information about Days Inn and Suites Red Rock Gallup

Address: 3010 East Highway 66, Gallup, NM 87301 (Formerly Red Rock Inn)
Location: United States > New Mexico > Gallup
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn and Suites Red Rock Gallup 2*
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Also Known As:
Red Rock Hotel Gallup
Best Western Gallup
Gallup Best Western

46 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
77

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