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Days Inn and Suites Red Rock Gallup

2.0 of 5
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3010 East Highway 66, Gallup, NM 87301 (Formerly Red Rock Inn)
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Days Inn and Suites Red Rock Gallup
Best prices for: 1 room 1 guest
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Ranked #15 of 29 Hotels in Gallup
A recent review
5 of 5 stars reviewed 4 weeks ago
Ita M New York City, New York
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241 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Yuma, Arizona
1 review
1 of 5 stars Reviewed 5 days ago NEW

The regular hotel chain that I use was not available in this town. I thought Days Inn had 3 stars so it would be worth a try. I will not make that mistake again.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Falgoon P, Guest Relations Manager at Days Inn and Suites Red Rock Gallup, responded to this review

We want to apologize for the issues that you experienced, though we are glad to hear that you found our guest room to be very clean. We hope you will return to be more impressed during your next visit. More 

Travelers are raving about these Gallup hotels

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We had asked for a room for disabled and was told there wasn't one. The door to the patio kept coming off its track and was useless. The toilets were less than 3 ft high and there were no bars. The shower rod was broken. The tv got 2 channels. The blankets on the bed were ripped along the seams.... More 

Was this review helpful? Yes
Falgoon P, Guest Relations Manager at Days Inn and Suites Red Rock Gallup, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our amenities and accommodations. Please know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I do hope you'll return and let us show... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Clean, comfortable, friendly staff. Great TV channels & movies. Third time staying in this hotel.

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Falgoon P, Manager at Days Inn and Suites Red Rock Gallup, responded to this review

We greatly appreciate that you've taken the time to tell us what a wonderful impression our staff made with their efforts to make you feel comfortable. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for... More 

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 7, 2015

The staff was very friendly and helpful. The accommodations were fair. A lot of furniture damage. Not much soap and shampoo. The pool water qualitycwas bad. High chlorine or pH really burnt my eyes. The breakfast selection was terrible. Bad fake eggs

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Falgoon P, Guest Relations Manager at Days Inn and Suites Red Rock Gallup, responded to this review

We strive to give you a wonderful experience, and I am happy to discover that you vere very pleased with our staff and quite satisfied with our accommodations, though I regret to hear that you weren't thoroughly impressed with our pool, amenities, and breakfast. We appreciate how you have let us know what areas of our service impressed you and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

Hotel is AWSOME we stayed 2 days 3 different families to meet our little princess. Staff was very friendly & accomidating. General Manager Falgoon Patel was the best Host !!!! we will BE BACK !!!!! Families will meet again here.

Was this review helpful? Yes 1
Falgoon P, Guest Relations Manager at Days Inn and Suites Red Rock Gallup, responded to this review

Our staff and management team are highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. It means a lot to us to be such an important... More 

Gallup, New Mexico
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 16, 2015

The hotel was fine, staff was friendly and helpful. The parking lot was fine, breakfast was lacking. Only cold cereal and waffles and toast.

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Falgoon P, Guest Relations Manager at Days Inn and Suites Red Rock Gallup, responded to this review

I'm happy to hear that we were able to meet your expectations in many ways, though I am sorry that you found our breakfast to be lacking. This is something we'll bring up to our staff to ensure that similar details are not overlooked. I hope you will find your expectations to be far surpassed during your next visit! More 

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