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All 28 Gallup hotels

Days Inn and Suites Red Rock Gallup

2.0 of 5 Hotel   |   3010 East Highway 66, Gallup, NM 87301 (Formerly Red Rock Inn)
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Days Inn and Suites Red Rock Gallup
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Ranked #14 of 28 Hotels in Gallup
A recent review
4 of 5 stars reviewed 2 weeks ago
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231 reviews from our community

Traveler rating
    33
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    58
    40
    41
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79
70
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35
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 weeks ago

Clean and nice place to stay. Only problem was the door locks on the room we were in and the Key didn't work well or easily.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Falgoon P, Manager at Days Inn and Suites Red Rock Gallup, responded to this review

We appreciate your high rating of our hotel, though I do apologize for any inconveniences that you experienced and I hope that your next visit will be even better. I am happy to see the high rating and to learn that you enjoyed your stay; yet I regret to hear of your dissatisfaction with the door lock. We will have... More 

Gallup, New Mexico
1 review
2 of 5 stars Reviewed 3 weeks ago

I was planning to stay your hotel until June, I was asking for a microwave in the room and did get it. Also the manager, a lady from India, have terrible service and customer relation, talking to the people in an inappropriate way.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Falgoon P, Manager at Days Inn and Suites Red Rock Gallup, responded to this review

I'm sorry to hear that you did not enjoy your stay with us. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff... More 

1 review
4 of 5 stars Reviewed January 7, 2015

for the price, a nice stay for us. The rooms were clean. The desk staff was helpful. Breakfast was limited but ok for me (cereal, toast, waffle, juice, coffee). The heat/cool units did not cool as much as I would have liked, but otherwise a very pleasant stay.

Was this review helpful? Yes
Falgoon P, Manager at Days Inn and Suites Red Rock Gallup, responded to this review

I'm happy to hear that we were able to meet your expectations in many ways such as clean rooms and helpful desk staff, though I am sorry that you found our breakfast limited which only had cereal, toast, waffle, juice, and coffee, as well as the heat/cool units didn’t cool as much as you have liked. We hope to see... More 

Lake Havasu City, Arizona
1 review
2 of 5 stars Reviewed January 3, 2015

This hotel room was needing some attention...the shower curtain rod was not attached very well....had slid down some and about a foot of the curtain hung down into the tub...when the shower was turned on it sounded like a fog horn. It was very cold the night we stayed there...when the heat came on...again very noisy...but that helped drown out... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Falgoon P, Manager at Days Inn and Suites Red Rock Gallup, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. I do want you to know that we take guest comments very seriously and that all of the issues you've brought to our attention are being promptly addressed, including the credit card alert that you have received. We hope you'll return someday... More 

Albuquerque, New Mexico
1 review
2 of 5 stars Reviewed December 31, 2014

The place needs a little renovation or repairs especially to bathroom floor tile. The room was clean. The service was good, the cleaning personnel and intake person. Management was not good, it was a distasteful experience to hear immgrants complain about how unfair the U.S. is and yet based on American principles they are managing a Hotel. The outloud complaints... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Falgoon P, Manager at Days Inn and Suites Red Rock Gallup, responded to this review

I regret to hear that you weren't thoroughly impressed with our accommodations and services (management wasn’t good), though it is good to hear that you found some of your experience to be satisfactory. We also appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we want you to know that the... More 

Senior Contributor
35 reviews 35 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 30, 2014

My granddaughter and I had left Los Angeles a couple days after Christmas, heading home to Minnesota. After being stuck in a traffic jam for 1 1/2 hours, we were feeling tired when we reached Flagstaff, AZ (by the Grand Canyon.) During a late dinner, we called around only to find out that the nearest available hotel room was in... More 

Was this review helpful? Yes
Falgoon P, Manager at Days Inn and Suites Red Rock Gallup, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition as you have find our hotel’s room clean... More 

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Additional Information about Days Inn and Suites Red Rock Gallup

Address: 3010 East Highway 66, Gallup, NM 87301 (Formerly Red Rock Inn)
Phone Number:
Location: United States > New Mexico > Gallup
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn and Suites Red Rock Gallup 2*
Number of rooms: 77
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Also Known As:
Red Rock Hotel Gallup
Best Western Gallup
Gallup Best Western

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