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Days Inn and Suites Red Rock Gallup

2.0 of 5
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3010 East Highway 66, Gallup, NM 87301 (Formerly Red Rock Inn)
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Days Inn and Suites Red Rock Gallup
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Ranked #14 of 29 Hotels in Gallup
A recent review
5 of 5 stars reviewed 2 weeks ago
Ita M New York City, New York
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241 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We had asked for a room for disabled and was told there wasn't one. The door to the patio kept coming off its track and was useless. The toilets were less than 3 ft high and there were no bars. The shower rod was broken. The tv got 2 channels. The blankets on the bed were ripped along the seams.... More 

Was this review helpful? Yes
New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean, comfortable, friendly staff. Great TV channels & movies. Third time staying in this hotel.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Falgoon P, Manager at Days Inn and Suites Red Rock Gallup, responded to this review

We greatly appreciate that you've taken the time to tell us what a wonderful impression our staff made with their efforts to make you feel comfortable. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for... More 

Denver, Colorado
1 review
2 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and helpful. The accommodations were fair. A lot of furniture damage. Not much soap and shampoo. The pool water qualitycwas bad. High chlorine or pH really burnt my eyes. The breakfast selection was terrible. Bad fake eggs

Review collected in partnership with Days Inn

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed March 23, 2015

Hotel is AWSOME we stayed 2 days 3 different families to meet our little princess. Staff was very friendly & accomidating. General Manager Falgoon Patel was the best Host !!!! we will BE BACK !!!!! Families will meet again here.

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Falgoon P, Guest Relations Manager at Days Inn and Suites Red Rock Gallup, responded to this review

Our staff and management team are highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. It means a lot to us to be such an important... More 

Gallup, New Mexico
1 review
4 of 5 stars Reviewed March 16, 2015

The hotel was fine, staff was friendly and helpful. The parking lot was fine, breakfast was lacking. Only cold cereal and waffles and toast.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Falgoon P, Guest Relations Manager at Days Inn and Suites Red Rock Gallup, responded to this review

I'm happy to hear that we were able to meet your expectations in many ways, though I am sorry that you found our breakfast to be lacking. This is something we'll bring up to our staff to ensure that similar details are not overlooked. I hope you will find your expectations to be far surpassed during your next visit! More 

Apple Valley, Minnesota
Contributor
18 reviews 18 reviews
7 hotel reviews
3 of 5 stars Reviewed March 8, 2015

Good bed but the sheets and towels were really rough. Breakfast was okay but one lady came in with about 6 kids and pretty much cleaned the place out. The location was also not the best. We didn't feel safe there although there was security at the hotel. Wouldn't stay there again because of the location.

Was this review helpful? Yes
Falgoon P, Manager at Days Inn and Suites Red Rock Gallup, responded to this review

I'm happy to hear that we were able to meet your expectations regarding our bed and breakfast, though I am sorry that you found our towels very rough and our location to be unsafe. You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to address... More 

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