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All 27 Gallup hotels

Quality Inn And Suites Gallup

2.0 of 5
1500 West Maloney Avenue, Gallup, NM 87301
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Quality Inn And Suites Gallup
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55%
Ranked #9 of 27 hotels in Gallup
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82 reviews from our community

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Date Rating
Victoria, Canada
2 reviews
1 of 5 stars Reviewed June 18, 2013 NEW

My wife and I were vacationing in New Mexico last month and booked a room for one night at this place, what a mistake! We had booked a standard room with Queen Sized bed, but the gal at the desk said we had booked a "handicapped suite" which we didn't! We asked to be move to an appropriate room and... More

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Twin Cities, MN
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 3, 2013

If you are one of the "people of wal-mart" you might enjoy your stay. No elevator, no rooms on first floor available and no parking near the STAIRS you need to haul your luggage up. The stairs are outside but the low-life people staying park a U-Haul with a car trailer attached SIDEWAYS across 7 parking spots. Everyone else will... More

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Kelli B, General Manager at Quality Inn And Suites Gallup, responded to this review
June 4, 2013

An apology does, indeed, seem inadequate. I have read and taken to heart your comments. I will have a meeting with my staff and see that these type of issues do not happen in the future. I really appreciate your feedback. More

Travelers are raving about these Gallup hotels

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed April 12, 2013 via mobile

The service was extremely rude at check-in. The price is high for the quality of room. The room had broken fixtures, the water in the sink did not get hot, and the room was run down. The continental breakfast was mediocre at best.

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Kelli B, General Manager at Quality Inn And Suites Gallup, responded to this review
May 31, 2013

We apologize for your unfortunate experience. We do appreciate your feedback. More

Los Ranchos de Albuquerque, New Mexico
Contributor
15 reviews 15 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 9, 2013

We do a lot of work in Gallup and stay at hotels that are good on the budget....this is the place to stay...for the cost...its' perfect. The rooms are nice the staff are wonderful and they have a great breakfast. As long as there is availability we'll stay there everytime we are there on business or pleasure.

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Kelli B, General Manager at Quality Inn And Suites Gallup, responded to this review
April 10, 2013

Thanks so much Brian! We love having you here! More

Santa Fe, New Mexico
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 of 5 stars Reviewed April 8, 2013

We specifically booked this hotel because the other ones had a refrigerator and microwave, and internet access - but this was a disappointment. If you could catch a signal it dropped you within a few minutes. There was no refrigerator or microwave - so if you like camping, this is the hotel for you. The staff informed us that they... More

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Kelli B, General Manager at Quality Inn And Suites Gallup, responded to this review
April 10, 2013

Thank you for your feedback. We are, indeed, working hard to improve our amenities! More

Peru, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2013 via mobile

The room was very neat, quiet and clean and all the staff was professional and friendly. They even offered a snack bag for the road. Also convenient to shopping and I40. I would definitely stay here again.

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1 review
3 of 5 stars Reviewed February 19, 2013 via mobile

This is 2nd time we've stayed here in the same room #102 and ceiling has something that needs cleaning or fresh paint, carpets have torn holes and bathroom inside frame needs replaceme or paint its rusty on top. As for cleanliness there was old pee on sides of bowl that didn't get cleaned. One thing that really bothered me was... More

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Kelli B, General Manager at Quality Inn And Suites Gallup, responded to this review
March 20, 2013

I appreciate your frank comments concerning your recent stay at our hotel, I sincerely apologize for the unfortunate events that took place. We always strive to give our guests the best possible experience but on rare occasion, we show a more human side. We typically use these opportunities as training tools with our staff, we have done exactly that with... More

Menomonie, Wisconsin
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 6, 2013

After looking in rooms at several other local hotels, we decided upon the Quality Inn and Suites. We had a double room for four adults. The room was clean and the beds were beautiful and very comfortable. The desk staff, although very busy with check-in's, were upbeat and friendly. When asked about first floor rooms and an elevator, the reply... More

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Kelli B, General Manager at Quality Inn And Suites Gallup, responded to this review
March 20, 2013

Thank you so much for the kind words! I know our staff will be proud of your comments. Please visit us again anytime you're in the area! Kelli Bey More

Van Alstyne, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 13, 2013

This Quality Inn and Suites in Gallup, NM was to my surprise very clean both outside and inside. We were traveling with a pet and we were not stuck in the back or not so desirable room. The staff was great. We did not eat the breakfast, so we can not comment on it. We will recommend this to friends.... More

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Kelli B, General Manager at Quality Inn And Suites Gallup, responded to this review
January 14, 2013

Thank you so much for your comments! We are happy to accommodate our guests and their pets. We know how important pets are to their owners and we strive to ensure that everyone is comfortable! Look forward to hosting you again! Kelli Beyer General Manager More

Campbell
1 review
3 of 5 stars Reviewed January 3, 2013

We had a good stay at the Quality Inn and suite Gallup. We satisfied cleanness and amenities of the room. Complementary breakfast is good enough. The receptionist is also good. If I visit Gallup next time, it could be a candidate to stay.

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Additional Information about Quality Inn And Suites Gallup

Also Known As:
Quality Inn And Suites Gallup Hotel
Quality Inn And Suites Gallup Hotel Gallup
Quality Inn Gallup
Gallup Quality Inn
Quality Inn Hotel Gallup
Address: 1500 West Maloney Avenue, Gallup, NM 87301
Region: United States > New Mexico > Gallup
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 27 hotels in Gallup
Price Range: $$
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Welcome to the Quality Inn & Suites, a recently renovated, hotel located in the northside business corridor in the heart of Gallup. The Navajo Nation Capital in Window Rock, Red Rock State Park, the Gallup Municipal Airport, El Morro Theatre and the Red Rock Museum are minutes from this Gallup, NM hotel. Hourly shuttles are offered to the Fire Rock Navajo Casino Monday through Sunday 9 a.m. - 1 a.m.From traditional Native American jewelry to the surrounding array of vibrant colored high desert mesas, one can easily find themselves a bit closer to the city of Gallup's unique blend of indigenous cultures. The rich assortment of art, music, ceremonials, pow-wows and cuisine shared in town by the Zuni, Hopi, Acoma and Laguna tribes create the essence of Gallup, New Mexico. A variety of restaurants and cocktail lounges are located in the surrounding area. Cracker Barrel Old Country Store and Restaurant and Applebee's Neighborhood Grill and Bar are adjacent to the hotel.Hotel amenities and features include: Free high-speed Internet access in all rooms, Free Hot Breakfast, Free local calls, Free weekday newspaper. Be sure to take advantage of the manager's reception, which includes coffee, juice, popcorn, lemonade and warm cookies. Guests of this Gallup, NM hotel will enjoy relaxing after a long day of traveling or business meetings in the indoor heated pool, hot tub and sauna. Business travelers will appreciate the meeting room that accommodates up to 25 people for most business functions. Access to copy and fax services is offered.Whether traveling for business or pleasure, the Quality Inn & Suites hotel is the perfect destination when visiting the Gallup, New Mexico area. Our friendly staff looks forward to seeing you soon. ... more   less 
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