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All 27 Gallup hotels

Quality Inn And Suites Gallup

2.0 of 5 Motel   |   1500 West Maloney Avenue, Gallup, NM 87301
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Ranked #11 of 27 hotels in Gallup
A recent review
3 of 5 stars reviewed 5 days ago
bigtyke greeley, CO
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106 people have reviewed this hotel

Traveler rating
    33
    18
    23
    13
    19
See reviews for
37
32
2
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
greeley, CO
Top Contributor
72 reviews 72 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My biggest complaint is that the internet did not work in our room. It did work fine in the lobby. The clerk checked us in efficiently. She signed up up for the rewards program. We used a coupon that you find in those magazines that list hotels. We found the magazine in a McDonald's in Holbrook, AZ. Our rate was... More

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Senior Contributor
35 reviews 35 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We usually stay overnight in Gallup on our way from AZ home to OH so chose this Quality Inn this time. As we checked out we were comped for our room due to an inconvenience with the hot water. Thank you, Kym, for your generosity. We will be staying here again due to the true hospitality.

Was this review helpful? Yes
GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

Thank you for staying with us and we sincerely apologize for the inconvenience that you experienced. We will see you on your next trip through! More

Winnipeg, Canada
1 review
5 of 5 stars Reviewed February 25, 2014

We swore we would never stay in Gallup, New Mexico again because of the train noise and then we found this Quality Inn on the other side of the highway. We stayed both coming and going from our holiday and would certainly stay again. Mary at the front desk was wonderful, you couldn't get better. We had a very good... More

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GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

Thank you so much for the great review! We pride ourselves on Customer service and Cleanliness of our rooms . I will make sure that Mary knows how much you appreciated her and her service. we look forward to seeing you again on your next trip through Gallup. More

Hustisford, Wisconsin, United States
2 reviews
5 of 5 stars Reviewed February 13, 2014

We enjoyed the friendly greeting and good service by all of the staff, even the breakfast girl was super nice and smiled a lot. The room was clean and quiet, very comfortable bed! We always have a king non-smoking room. The same girl was there at checkout and was just as friendly, recognized us as Elite Gold customers.If ever staying... More

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GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

Thanks so much for the kind words! We pride ourselves on friendly customer service. I will let everyone here know of your review and how great your stay with us was. Next time you are in our area we hope that you visit again. More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed January 27, 2014 via mobile

We were moving across country and overall we stayed in 7 different hotels along the way. 5 choice hotels and 2 Hampton inns, out if them all the hotel in Gallup,NM was the cleanest with a warm welcoming staff. I would highly recommend this hotel for anyone traveling through the area.

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GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

Thank you so much for your great review! We pride ourselves on the cleanliness and our staff service. It is great that you had a pleasant stay with us. I will let the staff know that you had a great stay. We hope to see you again in your travels. More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2013

I'm in the process of moving to Arizona from New Jersey and decided to stop in Gallup before hitting the Arizona border. I decided on the Quality Inn due to the proximity to Rt40 and availability. The girl at the front desk was very polite and booked our room without any problems. I advised her I will be coming in... More

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GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

Thank you for your great response! I will make sure to let all the employees know that they are doing great! More

Sun City, Arizona
1 review
1 of 5 stars Reviewed December 10, 2013

Our nightmare began shortly after we arrived at the motel where we were looking forward to relaxing and to watch the Baseball World Series. Can you believe motel did not offer the World Series as well as several other channels. Also, the heater and the refrigerator controls were not operating properly. The following day (10/28/2013) we continued our trip west... More

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GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

I am sorry for your bad experience at our property. Please contact the hotel directly to discuss this. More

Baltimore, Maryland
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 11, 2013

Friendly front desk personnel, clean rooms, ample parking and right on the highway. However, we selected this place for the pool, spa and sauna. The spa water had an odor, and the pool water was below the skimmers and was not circulating. There was a "slick" on the pool surface and thus the pool either should have been closed /or... More

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GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

Thank you for your feedback, We will use this review to better our guests experience's . We are working on the pool to make it a great feature in our property. More

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2013

My husband and I were traveling from Las Vegas to New Orleans via motorcycle when we needed to stop for the night. The nightly rate was a little more than we could afford but the staff was very accommodating and worked with us on the room price. We really appreciated this since the last thing we wanted to do was... More

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GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

Thanks for the great review! We try to make sure every guest is comfortable and that our service is the best in town! I will pass along this review with all the employees. More

Anderson, Missouri
1 review
4 of 5 stars Reviewed October 18, 2013

We were traveling home to Missouri from California after meeting our newest grand daughter. Not being world travelers and trying to get as far as we could before we stopped, we were just plain beat. I had a coupons for various chains and after spending a tremendous amount of money on our adventure was hoping to save a little on... More

Was this review helpful? Yes
GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

Thank you so much for all the kind words! Our staff try's really hard to make sure every guest has a great experience. I will pass this on to all employees to let them know what a great job they did! More

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Additional Information about Quality Inn And Suites Gallup

Also Known As:
Quality Inn And Suites Gallup Hotel Gallup
Quality Inn And Suites Gallup Hotel
Quality Inn Gallup
Gallup Quality Inn
Quality Inn Hotel Gallup
Address: 1500 West Maloney Avenue, Gallup, NM 87301
Phone Number:
Location: United States > New Mexico > Gallup
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 27 hotels in Gallup
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn And Suites Gallup 2*
Official Description (provided by the hotel):
Welcome to the Quality Inn & Suites, a recently renovated, hotel located in the northside business corridor in the heart of Gallup. The Navajo Nation Capital in Window Rock, Red Rock State Park, the Gallup Municipal Airport, El Morro Theatre and the Red Rock Museum are minutes from this Gallup, NM hotel. Hourly shuttles are offered to the Fire Rock Navajo Casino Monday through Sunday 9 a.m. - 1 a.m.From traditional Native American jewelry to the surrounding array of vibrant colored high desert mesas, one can easily find themselves a bit closer to the city of Gallup's unique blend of indigenous cultures. The rich assortment of art, music, ceremonials, pow-wows and cuisine shared in town by the Zuni, Hopi, Acoma and Laguna tribes create the essence of Gallup, New Mexico. A variety of restaurants and cocktail lounges are located in the surrounding area. Cracker Barrel Old Country Store and Restaurant and Applebee's Neighborhood Grill and Bar are adjacent to the hotel.Hotel amenities and features include: Free high-speed Internet access in all rooms, Free Hot Breakfast, Free local calls, Free weekday newspaper. Be sure to take advantage of the manager's reception, which includes coffee, juice, popcorn, lemonade and warm cookies. Guests of this Gallup, NM hotel will enjoy relaxing after a long day of traveling or business meetings in the indoor heated pool, hot tub and sauna. Business travelers will appreciate the meeting room that accommodates up to 25 people for most business functions. Access to copy and fax services is offered.Whether traveling for business or pleasure, the Quality Inn & Suites hotel is the perfect destination when visiting the Gallup, New Mexico area. Our friendly staff looks forward to seeing you soon. ... more   less 
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