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All 27 Gallup hotels

Quality Inn And Suites Gallup

2.0 of 5 Motel   |   1500 West Maloney Avenue, Gallup, NM 87301
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54%
Ranked #11 of 27 hotels in Gallup
A recent review
4 of 5 stars Reviewed June 16, 2014
Connie K Kingman, Arizona, United States
  • Reviews (112)
  • Photos (17)
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  • Room tips (23)
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112 people have reviewed this hotel

Traveler rating
    33
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    25
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Denver, Colorado
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We had a government rate because one in our party is working on a government contract. We rented two adjoining rooms and were three adults and one baby in our party. Checking in was great and the two men at the front desk were very helpful and nice. That night we could not get any wifi in our room and... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

I made a reservation through Expedia way ahead to spend one night here with our two small grandchildren . We got in a little late but we're able to let the kids blow off some steam in the indoor pool for about 20 mins before bed. For the price $124.00 w/ continental breakfast, the room was substandard. The plumbing made... More

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Kingman, Arizona, United States
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 16, 2014

Being tired, we just nabbed the first hotel we could find that had smoking rooms available yet. The price of 109.00 a night was a little higher than we wanted to spend, but the room was very nice and very large. Besides the normal bed, dresser/tv table, etc....there was a couch, microwave, fridge, huge bathroom with jet tub, and alot... More

Was this review helpful? Yes 1
Paul H, General Manager at Quality Inn And Suites Gallup, responded to this review

Dear Connie K, Thank you for taking the time to let us know about your stay here at Quality Inn and Suites. Your input helps us continue in the correct direction for you and others who choose to stay with us in the future. I have just arrived here as the new General Manager. Your experience was the result of... More

Stockton, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 2, 2014

This place is ok clean rooms but feel the staff needs to keep up with things at the property. The first thing I asked on check in is if they had a hot tub and did it work and was told yes . well guess what it didn't work.

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Paul H, General Manager at Quality Inn And Suites Gallup, responded to this review

Dear Virgil Z, Thank you for taking the time to let us know your experience at our Quality Inn and Suites here in Gallup, New Mexico. This is y 2nd week here as the new General Manager. My evaluation is similar to yours. The staff is doing what I ask and the heater for the spa is not. It has... More

Atlanta, United States
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 29, 2014

This Quality Inn was convenient for us as we were going to Four Corners the next day and we just needed two left turns to get on that road. The breakfast was tasty, the room was adequate, and the parking was decent. This is an old-style motel with no interior hallways, so we parked just outside our door. As an... More

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GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

Thanks so much for the review. I hope that you enjoyed 4 corners as much as my family did. We hope to see you again as you explore our area. There are many parks and great hiking here near Gallup. More

greeley, CO
Top Contributor
86 reviews 86 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed April 18, 2014

My biggest complaint is that the internet did not work in our room. It did work fine in the lobby. The clerk checked us in efficiently. She signed up up for the rewards program. We used a coupon that you find in those magazines that list hotels. We found the magazine in a McDonald's in Holbrook, AZ. Our rate was... More

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GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

I am sorry that your stay was not up to your expectations. We will use this input to better serve our guests. We hope that you will give us another chance when traveling through again. More

Senior Contributor
35 reviews 35 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 12, 2014

We usually stay overnight in Gallup on our way from AZ home to OH so chose this Quality Inn this time. As we checked out we were comped for our room due to an inconvenience with the hot water. Thank you, Kym, for your generosity. We will be staying here again due to the true hospitality.

Was this review helpful? Yes
GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

Thank you for staying with us and we sincerely apologize for the inconvenience that you experienced. We will see you on your next trip through! More

Winnipeg, Canada
1 review
5 of 5 stars Reviewed February 25, 2014

We swore we would never stay in Gallup, New Mexico again because of the train noise and then we found this Quality Inn on the other side of the highway. We stayed both coming and going from our holiday and would certainly stay again. Mary at the front desk was wonderful, you couldn't get better. We had a very good... More

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GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

Thank you so much for the great review! We pride ourselves on Customer service and Cleanliness of our rooms . I will make sure that Mary knows how much you appreciated her and her service. we look forward to seeing you again on your next trip through Gallup. More

Hustisford, Wisconsin, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

We enjoyed the friendly greeting and good service by all of the staff, even the breakfast girl was super nice and smiled a lot. The room was clean and quiet, very comfortable bed! We always have a king non-smoking room. The same girl was there at checkout and was just as friendly, recognized us as Elite Gold customers.If ever staying... More

Was this review helpful? Yes 1
GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

Thanks so much for the kind words! We pride ourselves on friendly customer service. I will let everyone here know of your review and how great your stay with us was. Next time you are in our area we hope that you visit again. More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed January 27, 2014 via mobile

We were moving across country and overall we stayed in 7 different hotels along the way. 5 choice hotels and 2 Hampton inns, out if them all the hotel in Gallup,NM was the cleanest with a warm welcoming staff. I would highly recommend this hotel for anyone traveling through the area.

Was this review helpful? Yes
GMGallup, General Manager at Quality Inn And Suites Gallup, responded to this review

Thank you so much for your great review! We pride ourselves on the cleanliness and our staff service. It is great that you had a pleasant stay with us. I will let the staff know that you had a great stay. We hope to see you again in your travels. More

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Additional Information about Quality Inn And Suites Gallup

Address: 1500 West Maloney Avenue, Gallup, NM 87301
Phone Number:
Location: United States > New Mexico > Gallup
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn And Suites Gallup 2*
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Also Known As:
Quality Inn And Suites Gallup Hotel Gallup
Quality Inn Gallup
Gallup Quality Inn
Quality Inn Hotel Gallup

17 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites, a recently renovated, hotel located in the northside business corridor in the heart of Gallup. The Navajo Nation Capital in Window Rock, Red Rock State Park, the Gallup Municipal Airport, El Morro Theatre and the Red Rock Museum are minutes from this Gallup, NM hotel. Hourly shuttles are offered to the Fire Rock Navajo Casino Monday through Sunday 9 a.m. - 1 a.m.From traditional Native American jewelry to the surrounding array of vibrant colored high desert mesas, one can easily find themselves a bit closer to the city of Gallup's unique blend of indigenous cultures. The rich assortment of art, music, ceremonials, pow-wows and cuisine shared in town by the Zuni, Hopi, Acoma and Laguna tribes create the essence of Gallup, New Mexico. A variety of restaurants and cocktail lounges are located in the surrounding area. Cracker Barrel Old Country Store and Restaurant and Applebee's Neighborhood Grill and Bar are adjacent to the hotel.Hotel amenities and features include: Free high-speed Internet access in all rooms, Free Hot Breakfast, Free local calls, Free weekday newspaper. Be sure to take advantage of the manager's reception, which includes coffee, juice, popcorn, lemonade and warm cookies. Guests of this Gallup, NM hotel will enjoy relaxing after a long day of traveling or business meetings in the indoor heated pool, hot tub and sauna. Business travelers will appreciate the meeting room that accommodates up to 25 people for most business functions. Access to copy and fax services is offered.Whether traveling for business or pleasure, the Quality Inn & Suites hotel is the perfect destination when visiting the Gallup, New Mexico area. Our friendly staff looks forward to seeing you soon. ... more   less 
Number of rooms
70

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