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Ramada Limited Gallup


1440 West Maloney Ave, Gallup, NM 87301
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Reviews you can trust

78% Do not recommend
3.0 of 5 stars 10 reviews
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All (10)
Solo travel (0)
[ Date ] [ Rating ]
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4 of 5 stars
tomhTucson   4 contributions
Tucson
Sep 8, 2009 | Trip type: Couples

If you need clean, cheap, convenient place to stay while passing through Gallup, this is the place. Next door to Applebees for a quick beer after a long day of driving, and Cracker Barrel for a hearty breakfast. This ain't the Taj Majal, but it is what it is and it will serve your purposes. more

Management response from
VIVEK PATEL, Manager

Thank you for your review. We try our best to provide our guests with excellent service and a clean room.

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3 of 5 stars
shersy   7 contributions
Santa Barbara, California
Aug 24, 2009 | Trip type: Friends getaway

We had a simple request. My friend would hold the room with her credit card, and I would use my card to pay for it. I had showed them my credit card and ID with my friend upon checking in and checking out. However, they messed up and still ran my friend's card. So for a $70 room, she ended... more

Management response from
VIVEK PATEL, Manager

First of all, I would like to say that we NEVER run a credit card that is not provided to us physically. A credit card can be used to hold a room, but in order for a guest to rent the room with the card, they would have to provide the actual card to the front desk. Our front desk...

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3 of 5 stars
InKleined2Blue   11 contributions
Sedona, AZ
Aug 7, 2009 | Trip type: Business

As is almost everything in Gallup, the Ramada Limited in Gallup is over priced; however, they have a fairly good front desk and the place is clean. When our "free wireless Internet" did not work, they quickly responded and had us up and runing in 15 minutes. The furniture had a few knicks and scratches. The beds are so-so, rooms... more

Management response from
VIVEK PATEL, Manager

Thank you for your review, we do our best to take care of issues that our guests had during their stay. Our rates are definitely competitive to similar properties and surrounding cities but we continue to add upgrades to the property to provide our guests with the satisfaction they expect. For example, we now offer a deluxe breakfast that includes...

Yuk!
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1 of 5 stars
TravelerSummer09   4 contributions
Arizona
Jul 1, 2009 | Trip type: Couples

Hotel was dirty. Toilet ran unless handle was jiggled. Hallways were 90 degrees. Room was not clean at all. Stay away from this one. more

Management response from
VIVEK PATEL, Manager

As with any hotel out there, sometimes there are things that come up and are taken care of in a timely maner. We were not aware of the problem and took care of it immediately once we became aware. We did experience some problems with our hotel a/c unit which made the hallways a bit warm, but the problem has...

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2 of 5 stars
Gilliam3698   3 contributions
Indiana
Nov 18, 2008 | Trip type: Family

I expected a much better hotel from the Ramada chain, lobby looked fine but our room wasn't very nice. I asked for extra pillows and sheets and was told that 1 was all the had and was not friendly about it! I would not stop again. more

Management response from
VIVEK PATEL, Manager

I have trained my staff to provide excellent service and take care of the needs of our guests. I apologize for your unpleasant stay, but would encourage yourself and future travelers to give us a try as countless things have been upgraded with the property.

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1 of 5 stars
PBNJ   1 contribution
San Jose, California
Aug 29, 2007 | Trip type: Couples

We arrived late, around 10 PM on a rainy night. The front desk staff was busy chatting with their friends and seemed annoyed that they had to interrupt their conversations to register us. The first room that they sent us to had not been cleaned by housekeeping that day. When we went back downstairs to inform them of the problem,... more

Management response from
VIVEK PATEL, Manager

I would like to apologize for all your inconveniences. I was not the manager at the time but can assure you things have changed dramatically. My staff has been trained to provide excellent customer service. Also want to mention that we have received outstanding inspection scores and continue to run the property at its best. I would like future travelers...

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2 of 5 stars
Heru   6 contributions
Betuwe
Sep 21, 2006 | Trip type: Family
2
people found this review helpful

The hotel was fine, good location, next to the I-40 and also some restaurants nearby, but the frontdesk personal is not friendly. We first got a room which has no wireless internet signal, so after my complain and waiting for some time she gave me a new room, but also there I had no signal. To make it not worser... more

Management response from
VIVEK PATEL, Manager

Our staff is currently trained to handle any need that our guests may have. I have implemented numerous changes to the property and its staff. We offer wired and wireless internet that meets today's standards and works flawlessly.

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2 of 5 stars
Snooray   14 contributions
Cambridge, United Kingdom
Apr 10, 2006 | Trip type: Business
2
people found this review helpful

I chose this hotel because it took pets and was close to the Cracker Barrel in the newer part of town (it's right next to the mall). It seems a little older, but our room seemed clean and the beds were very comfortable. The pool is 24 hours for adults but closes at 10:00 for children; however it is VERY... more

Management response from
VIVEK PATEL, Manager

Customer service is #1 for us, our staff is trained to go above and beyond for our guests. We currently offer a deluxe breakfast that includes items such as scrambled eggs, waffles, muffins, and yogurt. The breakfast area has been increased as well as additonal chairs and tables and finally a breakfast attendent to make sure guests have a pleasant...

Just Fine
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3 of 5 stars
ILoveTexas   51 contributions
Argyle, Texas
Jul 4, 2005

We found the Ramada Ltd. to be a clean, basic motel with all the usual amenities, plus an in-room refrigerator and complimentary appetizers in the afternoon. more

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2 of 5 stars
JJTOH   60 contributions
Ohio
May 3, 2005
1
person found this review helpful

We stayed at the Ramada Limited in Gallup for a quick overnight stop driving from California to the east. It did not seem to be keeping up in quality with the numerous other comparably or lower priced limited-service chain hotels in which I have stayed under similar circumstances. It was very basic; the continental breakfast options spartan. We had stopped... more

Management response from
VIVEK PATEL, Manager

Numerous changes have been made over the years. The property has done countless upgrades since this review. We also offer a deluxe breakfast that includes hot items such as scrambled eggs and waffles. We assure our guests a pleasant stay reflected by our outstanding inspection scores.

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Ramada Limited Gallup Also Known As

  • Ramada Gallup
  • Gallup Ramada
Address: 1440 West Maloney Ave, Gallup, NM 87301
Gallup Hotels Ramada Limited Gallup
3.0/5.0
10