We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Gallup I-40 Exit 20

avatar-imageavatar-imageavatar-image
Traveler (42)
Room & Suite (27)
Dining (6)

View prices for your travel dates

Choice Privileges member rate available
Hotel direct offer!Book Direct For Lowest Price!
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#7 of 35 hotels in Gallup
Location
4.5
Cleanliness
4.7
Service
4.6
Value
4.4
The Comfort Inn provides easy access to major scenic attractions like:•Chaco Culture National Historic Park •Canyon de Chelly National Monument•Painted Desert•Zuni Pueblo Outdoor enthusiasts will delight in the number of recreation areas and breathtaking landscape this region provides for photographers. Downtown Gallup is minutes away and offers a variety of entertainment venues, retailers and restaurants. Nearby attractions include the Rex Museum, El Morro Theatre, Fire Rock Navajo Casino and Red Rock State Park.Guests of the comfort Inn in Gallup will enjoy the indoor heated pool and on-site restaurant. Other amenities include:•Free breakfast•Free wireless high-speed Internet access•Free newspaper•Free local calls Enjoy Your Morning Breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. All guest rooms include high-definition cable television, microwave, refrigerator, a desk, hair dryer, iron and ironing board. Business travelers will appreciate a business center with access to copy and fax services. A meeting room also is available. For guest convenience laundry service is available as well as plenty of parking. The convenient location, affordable rates, friendly customer service and superb accommodations make the Comfort Inn hotel the perfect hotel when visiting the Gallup, NM area.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
English
Hotel links
Special Offer:Book Direct For Lowest Price!
636Reviews3Q+A88Room tips
Traveler rating
  • 380
  • 172
  • 48
  • 14
  • 22
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Owenthomas wrote a review Feb 2024
Berthoud, Colorado1009 contributions309 helpful votes
Rooms were spotless and nice sized with a king bed, chair & ottoman and desk. It also had a refrigerator and microwave. Bed was comfortable and the a/c worked perfect. The front desk were friendly and helpful. We did not have the breakfast that was provided. It was only a one night stay because we were passing through, but I would stay here again.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Inn Gallup I-40 Exit 20
Responded 3 weeks ago
Your positive review means a lot to us Owenthomas!Thank you for your compliments to our bed, staff, hospitality and breakfast layout. I am excited to hear that we have been an important part of your travel convenience. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have taken them to heart. We look forward to serving you again here at Comfort Inn Gallup I-40 Exit 20! Best regards, Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Quest37191426434 wrote a review Feb 2024
1 contribution
Absolutely Horrible, but everywhere else was booked and I had been driving all day. This is literally one of the worst hotel/motels I have ever stayed in. The beds were awful. Both had huge dips in the center with cheap foam toppers covering the worn out mattresses, which, of course, did nothing. The room was dirty and smelled bad. The service and staff were awful, except the girl who checked me in. She was nice. In the morning, when I told the man on duty about the beds and the room's condition he said, I don't care. I don't sleep on the mattresses or in the rooms." At least he was honest, I guess. Avoid! Stay away! Pay double for another better place! Stay any else!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Inn Gallup I-40 Exit 20
Responded Feb 7, 2024
Dear Quest37191426434, Thank you Quest37191426434 for your review. We do apologize for the discomfort you experienced with our and you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. At Comfort Suites Longview North we are committed to offering the best guest experience and will look into these comments to ensure that this does not occur for future stays. We hope to have the opportunity to welcome you back again. Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
michael c wrote a review Jan 2024
1 contribution
Don’t lose your credit card because they will not accept CASH nor will they allow someone else to pay for your room on a credit card that is not checking in with you. It was very cold and snow on the ground and they would not sell a room to me. I asked what am I suppose to do sleep in my car in the cold weather. They replied I’m sorry that our policy! I will never ever try and stay at this franchise again.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Inn Gallup I-40 Exit 20
Responded Jan 15, 2024
Hi H2278PBmichaelc, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We apologize, but we only accept cash at this time. I will forward your comments and concerns to our management team so they can discuss this situation. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Road727466 wrote a review Nov 2023
11 contributions4 helpful votes
They claimed to be pet friendly.on check in I was charged a 127.00 deposit/ fee which I still haven't seen. We were given a shabby room. The heating unit had a faulty thermostat; either very hot or blowing cold air. The bathroom was in bad shape; no front on the sink stand, nicks out of the tub. Window was glued shut and looked out on trash. Check in at front desk took a very long time (there was n one ahead of me). Would NEVER stay here again.
Read more
Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Inn Gallup I-40 Exit 20
Responded Nov 28, 2023
Hi Road727466, Thank you for taking the time to complete our survey and share your experience! I am so sorry to hear about the difficulties that you experienced with the bathroom and the AC. I hope you will accept our sincerest apologies for these maintenance mishaps that you have encountered and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. I apologize also for any inconvenience that you experienced due to our pet policies. We look forward to impressing you in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Thane C wrote a review Aug 2023
3 contributions
Very fluffy pillow, very spacious room with a sitting nook between the beds and bath. Sitting nook had an angled sofa with two ottomans. Plenty of seating. Quite a few outlets as well, which is always nice. Very clean. Delicious, simple, free breakfast in the morning and had working wifi.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Inn Gallup I-40 Exit 20
Responded Aug 18, 2023
Hi 77thanec, Thank you for your compliments to our cleanliness and breakfast layout. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such a goal gives us great joy. Once again, thank you for your patronage and we hope to see you on your next visit!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Randy Farmer wrote a review Jun 2023
Las Cruces, New Mexico8 contributions1 helpful vote
They waited until the day we arrived to inform us the pool was closed. This way we could not cancel. The hotel is shabby and the breakfast was pretty sparse. The only saving grace is it is next door to a Cracker Barrel. There is another Comfort Inn about five miles east, also on the Interstate, but in general I am not impressed with the Comfort Inn Business Model if they let Hotels go into the state this is in.
Read more
Date of stay: June 2023Trip type: Traveled with family
Room Tip: Don’t choose Comfort Inns
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Inn Gallup I-40 Exit 20
Responded Jul 1, 2023
Hi RandyDFarmer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
K. Miller wrote a review Jun 2023
Sioux Falls, South Dakota1 contribution
For 170.00 you will get No pool, No hot tub, no bathroom in lobby, all wallpaper in bathroom was falling off wall except for the piece that had a push pin in it! The towels are so old that are basically sandpaper with stains. The bed is kind of soft, just so used that it is lumpy. Also, the floor is so unlevel that in room 110 we had to use towels to close the gap. Would not recommend this place, way overpriced and the breakfast is cold.
Read more
Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Inn Gallup I-40 Exit 20
Responded Jun 19, 2023
Hi rvfulltimer2019, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We do apologize also for the lacking amenities that you have mentioned such as the pool, tub and for any inconvenience that may be caused to you. Allow me to forward your concerns to our management team so they can discuss this at one next meeting. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
ONLY2B wrote a review Jun 2023
Prescott, AZ311 contributions96 helpful votes
This hotel is under new management which has greatly improved the staff attitude to guests. A few of examples: * The severe warning notice to guests posted at Check-in has been removed. * Front Desk staff are now friendly and whenever you pass by the desk, they ask if they can help. * Housekeeping and Janitorial staff are smiling instead of sullen.
Read more
Date of stay: April 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: You will often get a call before arrival to ask if you are bringing pets.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Inn Gallup I-40 Exit 20
Responded Jun 17, 2023
Hi ONLY2B, Thank you for taking the time to share this five-star experience with our management, staff, and future guests. We are glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
joescuba2000 wrote a review Mar 2023
Denver, Colorado344 contributions97 helpful votes
The hotel was very enjoyable. It was not as expensive as those are hotels, and we found our room to be very very clean. The staff was exceptionally good, and the location for this hotel was right off the highway which makes it very convenient. We were traveling to Phoenix. This was a really good stop over place I would come here again.
Read more
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Inn Gallup I-40 Exit 20
Responded Mar 25, 2023
Hi joescuba2000, Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping, and our friendly and welcoming staff. It is so rewarding to hear that we were able to give you a five-star experience and we look forward to your next visit!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
zoiesgramma wrote a review Feb 2023
Salem, Virginia103 contributions40 helpful votes
Traveling thru the area and stayed overnight at this hotel. Our room was clean, beds were comfortable. Hotel was conveniently located off I40. Very friendly greeting at the front desk. Cracker Barrel is right next door within walking distance. This hotel was all we needed for a restful overnight stay!
Read more
Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Inn Gallup I-40 Exit 20
Responded Feb 27, 2023
Hi zoiesgramma, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. It is great to hear how you have loved our comfortable room and beds. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Gallup area.
PRICE RANGE
$115 - $133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada limited gallup hotel gallup, ramada gallup, gallup ramada
LOCATION
United StatesNew MexicoGallup
NUMBER OF ROOMS
61
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

COMFORT INN GALLUP I-40 EXIT 20 $96 ($̶1̶0̶7̶) - Updated 2024 Prices & Hotel Reviews - NM

Frequently Asked Questions about Comfort Inn Gallup I-40 Exit 20
Which popular attractions are close to Comfort Inn Gallup I-40 Exit 20?
Nearby attractions include Gallup Flea Market (0.5 miles), Running Bear Trading (0.7 miles), and Q&A Billiards (0.1 miles).
What are some of the property amenities at Comfort Inn Gallup I-40 Exit 20?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn Gallup I-40 Exit 20?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Gallup I-40 Exit 20?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Comfort Inn Gallup I-40 Exit 20?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Gallup I-40 Exit 20?
Conveniently located restaurants include Oasis Mediterranean Restaurant, Cracker Barrel, and Don Diego's Restaurant & Lounge.
Are there opportunities to exercise at Comfort Inn Gallup I-40 Exit 20?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Comfort Inn Gallup I-40 Exit 20?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Comfort Inn Gallup I-40 Exit 20?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn Gallup I-40 Exit 20 offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Is Comfort Inn Gallup I-40 Exit 20 accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.