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Red Roof Inn Gallup

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3304 West Highway 66, I-40 at US 66, Exit #16, Gallup, NM 87301
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1 room 1 adult
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Red Roof Inn Gallup
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331 Reviews from our TripAdvisor Community

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Springfield, Missouri
Level Contributor
267 reviews
234 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great customer service ~ kudos to Elaine on the phone, Karen @ check-in & Johnson @ check out. Housekeeping does an outstanding job. Room 135, standard double was so comfortable that we stayed again on our way home. Very clean, comfortable, priced right. Fridge/micro, flat screen TV, free wifi with enough signal to stream Netflix. When I went to get... More 

Helpful?
Thank LINDA H
Las Vegas, Nevada
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was located near the Freeway and the railroad tracks, but we never heard a sound. It was a short drive in to the center of Gallup, which we didn't mind. The room was clean and good sized. A very good value room, but pretty basic. Breakfast was very basic, we chose to eat elsewhere.

Helpful?
Thank jimglv
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

We really appreciate the time you spent in giving us your feedback, we highly value and appreciate it! I am so glad to hear that you found the room to be a good value for your money and that you were not bothered by any train noise. We hope to see you again the next time you come through Gallup.... More 

West Yellowstone, Montana
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

After a long day on the road, this hotel offered a comfortable room which looked recently updated. Very clean and fresh. Walls a bit thin though. Nice amenities. Pet friendly, which was a huge plus for me, and reasonably priced.

Helpful?
Thank Caddiswoman
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

I am very happy to see such a positive review from a satisfied customer! Thank you for taking the time to leave us your feedback. I am glad that you found the room to be comfortable, updated and clean. I hope that we will see you again in the near future. Have a wonderful day! More 

Los Angeles, CA
Level Contributor
68 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

From the time of our arrival, we were impressed with the hotel and its staff. Even though it was past midnight, the front desk staff allowed us to check in inside of the lobby as the night check in area was freezing, and then checked us in within record time - 5 minutes or less! They were very courteous, too!... More 

Helpful?
Thank Mystica33
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you for your kind and positive feedback! I am happy that you found our staff to be accommodating and that the rooms were comfortable. Your satisfaction means so much to us! I apologize for the noise in the morning; we'll look into ways in which we could possibly improve that aspect. Thank you again for taking the time to... More 

Pittsburgh, Pennsylvania
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

Normally I would give a five star to RRI because I love the price, the rooms are great with the hard wood floors, it is simple , clean cut, modern and smells good. But this visit, the people up from us were walking around at all hours and we could hear every step they took. Just get s second floor... More 

Helpful?
Thank pennstate1994
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you for taking the time to leave feedback on your recent stay at the Gallup Red Roof Inn. I am so happy that you have been satisfied with the Red Roof Inn brand. I sincerely apologize though, for the bothersome noise you experienced! I hope we get the privilege of hosting you again soon. Have a great day! More 

Arches National Park, Utah
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 23, 2015

Prepaid through booking site made check-in easy with the friendly staff. Room was clean (however there where moth holes in the pillow cases, strange.) Bed was comfortable and got a good nights sleep. Breakfast with make your own waffles was nice.

Helpful?
Thank 5Apples
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you for such positive feedback! I am happy that you found the staff to be friendly, the room clean, the bed comfortable and the breakfast satisfying. I apologize about the pillow cases! I will speak with the housekeepers to alert them of your experience so they can be more cognizant of it in the future. Thank you again and... More 

Pocahontas, Tennessee
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 14, 2015 via mobile

Stayed when snow storm iced over I40. Friendly staff. Stayed in King room. Newer room. Clean and had everything we needed. Coffee maker, work area with charging station. Bathroom was perfect. I hate it when I find the tub unclean (hair etc.) Was not the case here. Good price too. Thanks red roof.

Helpful?
Thank jewels299
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you for such a positive review! I am so glad that you found our property to be a nice haven from the storm. I am pleased that the staff and the rooms were to your liking. I hope that we get the privilege of hosting you again sometime. Safe travels! More 

El Cajon, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 12, 2015

From check in to check out we were very pleased with this Motel. Room was very clean, everything worked and it was recently remodeled. Management very friendly and helpful and breakfast was very good. For the price, you cannot beat this place.

Helpful?
Thank Richard F
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

I am so pleased that you enjoyed your stay with us and found our property to be modern and comfortable. Thank you very much for taking the time out of your day to leave us your feedback! We will look forward to your next visit. Thank you again and have a wonderful day! More 

Livingston, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 7, 2015

We stayed with the dog for 1 night - they have remodeled and our room was clean. Breakfast limited but good. Shower was great lots of hot water and pressure. Bathroom nice and clean with up dates. We will stay again when we go back to pick up the RV which broke down in this small friendly town. Staff was... More 

Helpful?
Thank Gabi H
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you for your positive feedback! I am so happy to hear that you enjoyed our updated rooms and that our staff, and the town of Gallup as a whole were friendly. When I read comments such as yours, it makes me proud of all the hard work we have put into our property. Seeing our valued guests leave satisfied... More 

Los Angeles, California
1 review
2 of 5 stars Reviewed November 7, 2015

We stayed overnight in this hotel 10/28/15 and I wanted to leave. The table/desk surfaces had not been cleaned and had either visible dust, crumbs or sticky spots. The bed cover had holes throughout yet was prominently placed over the bedspread. The pool was "temporarily" not available. However, it was also "temporarily" unavailable when we stayed overnight 2 years prior... More 

Helpful?
Thank svaughn007
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you for taking the time to leave us your feedback! I am so sorry that your recent stay with us was not a positive experience! We pride ourselves on keeping a very clean property and it pains me to hear that you did not find your room up to our standards, and I am even more surprised about the... More 

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