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All 27 Gallup hotels

Red Roof Inn Gallup

2.0 of 5 Hotel   |   3304 West Highway 66, I-40 at US 66, Exit #16, Gallup, NM 87301
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Red Roof Inn Gallup
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Ranked #9 of 27 hotels in Gallup
A recent review
3 of 5 stars reviewed 2 weeks ago
Harrietthespy London, England, United Kingdom
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232 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
London, England, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My friend and I stayed at Red Roof Inn for one night in August 2014. The exterior is nothing to write home about (the air smelt of oil too) but the rooms are fine and being that close to the railroad is quite an experience, I suppose. You can see trains pass by and feel a weak vibration and hear... More

Was this review helpful? Yes
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

I am happy to hear that you enjoyed your stay here for the most part. The trains are definitely a major aspect of life in Gallup; a life that locals are accustomed to and I am glad that this didn't disturb your sleep while you were here. I hope that we get the opportunity to serve you again at some... More

Las Vegas, Nevada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beds were very comfortable, room was roomy enough, shower was amazing. 8 minutes to main street where all the eateries were. wifi was very slow and kept shutting down, only bad thing! Employees were VERY nice, gave directions to the flea market which is where we were going on our way back home to Vegas. Got a few good deals.

Was this review helpful? Yes
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

I am so happy to hear that you enjoyed your recent stay with us (minus the wi-fi problems). It is nice to hear that you enjoyed the rooms, the shower, and our friendly staff. We strive to provide excellent customer service to everyone that walks through our front doors. Also, I am glad you were able to find some good... More

Las Vegas, Nevada
Top Contributor
133 reviews 133 reviews
61 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First problem: If you need to use the internet---beware---it is almost non-existent. Very bad service. Second problem: We have stayed here several times before and been satisfied. We are seniors and need a room on the ground floor for easy access to our room. We reserved a queen, downstairs room ten days ago---we even called ahead and asked what would... More

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Patricia530, Manager at Red Roof Inn Gallup, responded to this review

I am so sorry for the bad service you had the misfortune of experiencing during your most recent stay at our property. The Red Roof Inn brand and myself as the Manager of this property, make sure to provide multiple training's throughout the year so as to assure that our customers get the great service they deserve. There is no... More

Surprise
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My experience was pleasurable all night. The staff was friendly, the room was clean, albeit the air was a little stale from the fan/ air being off when we arrived. The updates in the room are fantastic with a microwave and a fridge, an HDTV, and modern decor. I really appreciate their efforts in becoming smoke-free. And that is whereupon... More

Was this review helpful? Yes 2
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you very much for your kind review of our property, I am so glad you enjoyed our updated rooms! I sincerely apologize for the negative aspect of your stay; I appreciate you bringing this to our attention and we will look into ways of remedying the situation for future guests. Thank you for choosing Red Roof Inn and hopefully... More

Inverness Florida
Contributor
18 reviews 18 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Rooms appeared clean, but our room smelled of urine. Beds were comfortable. Breakfast was poor. For the same rates, I think a different hotel/motel in the area would be a better option. There were several others within a short distance to have chosen from.

Was this review helpful? Yes
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you for taking the time to leave us your valuable feedback. I am so sorry that your recent experience at our motel did not provide you with the fantastic service you deserve and that we take pride in providing. I am especially sorry to hear that there was an odor in your room; we will inspect it to make... More

Las Vegas, Nevada
Top Contributor
57 reviews 57 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Gallup and West Gallup is a big stopover area along the highway. There are lots of choices but I would really recommend this hotel. It was clean and safe and the staff was friendly. It included free breakfast and that was a little lacking compared to most Super 8's we stay in but for the price this is a really... More

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Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you so much for the positive review you left for our motel! We love to hear feedback from our guests so we can know how to better serve you, but when the feedback is as positive as yours, it makes it much more enjoyable. Thank you for staying with us and if you find yourself traveling through Gallup again,... More

New Mexico
Contributor
20 reviews 20 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were hesitant to stay at the Red Roof Inn because of past experience, but once we arrived at the Red Roof Inn in Gallup we were greeted by friendly staff and a very nice updated room. Our company made the reservation for us and we are glad they picked this place. The only compliant we had is that we... More

Was this review helpful? Yes 2
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you for taking time out of your day to share your feedback with us. I am so sorry you had to deal with noisy people but am happy that didn't totally ruin the experience for you. We love our updated rooms too and hope that we can provide you even better service the next time you come to Gallup.... More

San Ramon, California
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here while driving through Gallup on a road trip. The price was very reasonable, and the room was very nice and updated. The outside looks older, so don't let that fool you. Our room had a king sized bed, a large bathroom area, and a nice desk/writing area. The only small complaint I have is that the small fridge... More

Was this review helpful? Yes
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

I was so happy to hear your positive feedback in regards to your recent stay at our property. I am sorry that your refrigerator was making noise, we will make sure to get that fixed. Thank you for sharing your experience! It is so helpful not only to potential guests of our property, but also to us; we want to... More

Bisbee
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Night staff woman was super busy and efficient, but not real warm and fuzzy. Elaine the morning front desk woman was super nice and helpful. Breakfast was all carbs and no fruit or hard boiled eggs, so not that well rounded. Bit disappointing. But overall a decent value, which is important to me.

Was this review helpful? Yes
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

I am so glad to hear you were happy with our room and the service of our staff. I will make sure to pass along your kind words to Elaine; it is always nice to hear when our staff has done their job well. As far as breakfast selection is concerned, I understand your desire for a bigger variety. We... More

Clovis
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I come to Gallup on business and the Red Roof Inn is clean, roomy and comfortable. The staff was friendly and helpful. My only complaint is the breakfast offered hot cereal but I had to take it and my milk back to my room to fix it as the breakfast area did not have a microwave. It would have been... More

Was this review helpful? Yes
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you for taking the time to leave us feedback about your recent stay here at Red Roof Inn. I am so glad to hear that you found your room to be clean, comfortable and convenient. I apologize that there is no microwave in the breakfast area; I admit that is something we had not previously thought of since we... More

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Additional Information about Red Roof Inn Gallup

Address: 3304 West Highway 66, I-40 at US 66, Exit #16, Gallup, NM 87301
Location: United States > New Mexico > Gallup
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Gallup 2*
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Also Known As:
Red Roof Inn Gallup Hotel Gallup
Gallup Red Roof Inn

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Hotel Style
#2 Best Value Hotel in Gallup #6 Business Hotel in Gallup
Hotel Class
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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