We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 27 Gallup hotels

Red Lion Hotel Gallup

2.5 of 5 Hotel   |   3009 West Highway 66, Gallup, NM 87301 (Formerly Gallup Inn & Suites)
Hotel website
Hotel packages
Hotel amenities
Save Saved
You added Red Lion Hotel Gallup to your Saves list
Red Lion Hotel Gallup
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #14 of 27 hotels in Gallup
A recent review
5 of 5 stars reviewed 5 days ago
Raymond H San Diego, California
  • Overview
  • Reviews (107)
  • Photos (31)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (30)
  • Location
  • More
Write a Review

107 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Phoenix, Arizona
1 review
1 of 5 stars Reviewed yesterday NEW

I do not expect great things in Gallup. Red Lion was one of the top-rated at 2.5 stars and it does not deserve them. This was a business trip so access to the internet was critical but there was none. The pool is advertised but closed (apparently it has been closed for quite some time judging by past reviews, which... More

Was this review helpful? Yes
San Diego, California
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have become Red Lion fans because of this first experience with the chain. After Gallup, we stayed for two nights at the Red Lion in Farmington. Reasonable rates, clean rooms, great amenities, awesome breakfast... and the most important factor of all is a good night's sleep. Thanks!

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Trying to dress up an old hotel. But, mold in grout of tiles, bathroom walls show cracks and gaps in surface plaster , chair and ottoman in room are stained and worn out, furniture scratched and worn. But beds good, sheets clean and for an overnight it's just ok. Pool closed by state inspector.

Was this review helpful? Yes
Dionna D, Manager at Red Lion Hotel Gallup, responded to this review

As the new general manager of the Red LIon, I would like to thank you for bringing these issues to my attention. We try to exceed all of our guest expectations, however, there are occasions were we don't meet them. Please accept my apologize for the frustration you have experienced during your stay. The pool was closed for a chemical... More

1 review
2 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for one evening. Check in was clumsy. Only one front desk girl to handle everything and everyone! I felt sad for her. Our rooms were to be non-smoking but one of the rooms had fresh cigarette smoke in it! UGH! When we requested to be moved, the poor front desk girl was so busy but... More

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 3 weeks ago

I guess if you're just looking for a place to sleep this hotel isn't so bad, but if you care about things like customer service and clean water, maybe you should look elsewhere. Right when we walked in, the man at the front desk was very rude and unhelpful and just seemed overall uninterested with helping me. When we got... More

Was this review helpful? Yes
Houston, Texas
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Great big room, clean and comfortable bed/pillows. Old school TV, no extra TP in the bathroom but otherwise it served well for an overnight road trip stop. Where it went all downhill was the check-in process, the mistake of parking in a bad area (more on that) and the lack of any actual food for the complimentary breakfast. The check-in/check-out... More

Was this review helpful? Yes
Midland, Texas
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is the second year I have stayed at this hotel, each stay has been for a week. The hotel has recently undergone some major renovations and seem to still be going through some minor adjustment but very clean and very very very comfortable. The staff has been very nice and accommodating in all things that I saw and experienced.... More

Was this review helpful? Yes 1
Littlerock, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 17, 2014

Our room was large, the beds clean and comfortable. The staff was pleasant and the overall experience was very nice, with a better than usual Continental breakfast. The indoor pool was large and the water warm,(if a little murky). The hot tub wasn't working. That was probably the most disappointing thing. The TV set wasn't very good, but the room... More

Was this review helpful? Yes 1
Dionna D, Manager at Red Lion Hotel Gallup, responded to this review

Thank you for choosing our hotel for your stay. We appreciate you taking the time to let us know how we are doing. If you are in the neighborhood again, please let us know. we love having you here More

Wolf Creek, Oregon
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 1, 2014

This hotel was a Best Western and was taken over approx. two years ago. They still don't have their act together. As a Red Lion Club Member I was disappointed. The cook and bartender failed to show up for work, thus no food or drink. The only food within walking distance is a Taco Bell and a sandwich/donut shop. The... More

Was this review helpful? Yes 2
Ryan L, General Manager at Red Lion Hotel Gallup, responded to this review

sorry your stay was that bad i'll make sure to look in to what haeened ok again soory for your bad stay More

Chinle, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 19, 2014

We recently stayed here for one night and I must say, we were quite impressed with the lovely room! It was clean and quiet. The housekeeping staff were polite and friendly. The pool was great! Nice size and warm. The hot tub, however, wasn't working and it closed pretty early... Closed at 9pm, a little disappointing for my daughter. The... More

Was this review helpful? Yes 3
Ryan L, General Manager at Red Lion Hotel Gallup, responded to this review

Glad you enjoyed your stay . some apple products have trouble logging on to our wifi I don't know why . but I'm glad you liked your stay hope to see you back soo. More

Owners: What's your side of the story?
If you own or manage Red Lion Hotel Gallup, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Red Lion Hotel Gallup? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Lion Hotel Gallup

Address: 3009 West Highway 66, Gallup, NM 87301 (Formerly Gallup Inn & Suites)
Phone Number:
Location: United States > New Mexico > Gallup
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Lion Hotel Gallup 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Loews Hotels, Travelocity, Tingo, Hotels.com, HotelsClick, Priceline, BookingOdigeoWL, Venere and Otel so you can book your Red Lion Hotel Gallup reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Gallup
Gallup Best Western
Best Western Gallup

31 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (17)
Room/suite (6)
Other (11)

Management photos: Courtesy of the property manager

All management photos (15)
Room/suite (3)
Bathroom (1)
Hotel & grounds (1)
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Gallup with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Red Lion Hotel Gallup is located in Gallup NM which is in the middle of the Navajo Nation, directly on Historic Route 66. Just moments away you will find the Red Rock State Park and Museum as well as Gallup Cultural Center. The property is located on the west side of Gallup off Exit 16: proceed then to Historic 66 eastbound for .25 miles.The Red Lion Hotel Gallup features 126 guest rooms and suites featuring Red Lion's signature plush Sealy pillowtop bedding, EcoFresh Environmentally Responsible Products (ERP), complimentary wi-fi, in-room coffee, hair dryer, microwave, refrigerator, executive desk and chairs.Our beautiful full service hotel features New Mexico Steakhouse, Rookie's Sports Bar, meeting and banquet facilities totaling 9000 square feet, an indoor swimming pool and whirlpool. The Red Lion Hotel Gallup surrounds a beautiful garden atrium.The hotel features 9,000 square feet of meeting space that can accommodate up to 400 people. We also offer Red Lion's signature Roaring Start Breakfast Buffet. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Red Lion Hotel Gallup staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer