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All 27 Gallup hotels

Red Lion Hotel Gallup

2.5 of 5 Hotel   |   3009 West Highway 66, Gallup, NM 87301 (Formerly Gallup Inn & Suites)
Hotel amenities
Red Lion Hotel Gallup

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Ranked #16 of 27 hotels in Gallup
A recent review
3 of 5 stars reviewed 3 days ago
frugalfun416 Oklahoma City, OK
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83 people have reviewed this hotel

Traveler rating
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    17
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21
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Oklahoma City, OK
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at The Red Lion twice in mid- april 2014. The staff seemed eager to provide good service and the young woman at the front desk seemed sincere when she said she was glad to be called in to help on her day off because she liked her job so much. The young man serving breakfast was dressed a... More

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Gallup, New Mexico
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel could really use some TLC, but it's a reasonable place to spend the night. The wall paper in the bath was a little peely and I heard the place was recently shut down for mold, but the beds were comfortable and the staff was great. Avoid the restaurant as it's awful, even the free breakfast is bad and... More

Review collected in partnership with Red Lion Hotels

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Vanessa was a great help In getting my ideal room. The staff was very pleasant and the rooms were clean. Anything I needed help with or issues I had were promptly and quickly dealt with. Thanks for the the prompt and friendly service

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Hood River, Oregon
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Here on March 15, 2014 and had an excellent stay at this Hotel. Upon our arrival, the dining room had been closed due to power outage from high winds. They re-opened the dining room for us and the meal was excellent in spite of the intermittent power. The service in the dining room was superb and we were treated like... More

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Joan H, Manager at Red Lion Hotel Gallup, responded to this review

Thank you so much for your review. We are so glad you enjoyed your stay with us. We hope to see you again. More

Heartland Illinois
Top Contributor
141 reviews 141 reviews
40 hotel reviews
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed February 28, 2014

We had reservations through priceline and were never told this hotel had been closed and had signs posted "Not Fit for Human Habitation". However, no one ever told us. As a result we had to scramble to find last minute accomodations which were much more expensive. Do not book a room here without ensuring they are open. I would also... More

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Gallup
1 review
1 of 5 stars Reviewed December 13, 2013

Too many to count... the internet did not work!!! It was imperative I had internet as I was dealing with VERY difficult issues in China. I was told after paying 70 a night for a room to come work in the lobby!!! ? If thats the case why have a room? The heater never got the room up to a... More

Review collected in partnership with Red Lion Hotels

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Bayfield
2 reviews
3 of 5 stars Reviewed December 9, 2013

The room was very clean and well stocked. All the amenities worked well.The hotel is dated, the upgrades were sloppy, I thought I was going to fall through the bathtub. Our remote didnt work and was told to wait for maintenance in the morning. For a nonsmoking building, many smoked at the doorways or in the corridors, smelling up the... More

Review collected in partnership with this hotel

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Joan H, Manager at Red Lion Hotel Gallup, responded to this review

Thank you for the review. We do appreciate all guest feed back. I am very sorry for the problems you experienced at our hotel. I did inform both front desk and maintenance about this review and we have discussed the problem. I sure hope you give us a second chance if you ever stop in Gallup in the future. More

Albuquerque, New Mexico
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 7, 2013 via mobile

I thought this hotel would be improved once Red Lion bought it but I guess not! Internet connection is always bad! The hallways smell funny and the restaurant is slow and always play that horrible rock music.

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Joan H, Manager at Red Lion Hotel Gallup, responded to this review

Thank you for the feedback. Our guest feedback is very important to us. I am sorry for the problems you experienced at the hotel. I have had a discussion with the restaurant staff about this matter. I really hope you give us another chance in the future. More

Colorado
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 26, 2013

We first booked through Hotels .com and when we arrived to the hotel, our reservation wasn't in the system. Hotels .com had told us our room was the last one left (not true) and that the price we were getting through them was 20% lower than the walk-up price. Upon our arrival, after the desk clerk said we did not... More

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Joan H, General Manager at Red Lion Hotel Gallup, responded to this review

Thank you for the nice compliments. We always want to see our guests "stay happy". More

Salina, Kansas, United States
1 review
4 of 5 stars Reviewed October 13, 2013

Gallup is the "half way" point of a two day semi annual trip. We have stayed at the Red Lion in Gallup. It is clean, spacious, affordable, pet friendly and has a hot multi item breakfast. The Red Lion in Gallup is a former "dome" motel with an enclosed swimming pool. I suppose it was built in the 80"s when... More

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Joan H, General Manager at Red Lion Hotel Gallup, responded to this review

Thank you for your time. We appreciate knowing we are keeping our guests happy. More

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Additional Information about Red Lion Hotel Gallup

Also Known As:
Best Western Hotel Gallup
Gallup Best Western
Best Western Gallup
Address: 3009 West Highway 66, Gallup, NM 87301 (Formerly Gallup Inn & Suites)
Location: United States > New Mexico > Gallup
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 27 hotels in Gallup
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Lion Hotel Gallup 2.5*
Official Description (provided by the hotel):
The Red Lion Hotel Gallup is located in Gallup NM which is in the middle of the Navajo Nation, directly on Historic Route 66. Just moments away you will find the Red Rock State Park and Museum as well as Gallup Cultural Center. The property is located on the west side of Gallup off Exit 16: proceed then to Historic 66 eastbound for .25 miles.The Red Lion Hotel Gallup features 126 guest rooms and suites featuring Red Lion's signature plush Sealy pillowtop bedding, EcoFresh Environmentally Responsible Products (ERP), complimentary wi-fi, in-room coffee, hair dryer, microwave, refrigerator, executive desk and chairs.Our beautiful full service hotel features New Mexico Steakhouse, Rookie's Sports Bar, meeting and banquet facilities totaling 9000 square feet, an indoor swimming pool and whirlpool. The Red Lion Hotel Gallup surrounds a beautiful garden atrium.The hotel features 9,000 square feet of meeting space that can accommodate up to 400 people. We also offer Red Lion's signature Roaring Start Breakfast Buffet. ... more   less 
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