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All 27 Gallup hotels

Red Lion Hotel Gallup

2.5 of 5 Hotel   |   3009 West Highway 66, Gallup, NM 87301 (Formerly Gallup Inn & Suites)
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Red Lion Hotel Gallup
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43%
Ranked #14 of 27 hotels in Gallup
A recent review
3 of 5 stars reviewed 2 days ago
JRR1630 Oceanside
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105 people have reviewed this hotel

Traveler rating
    18
    26
    22
    19
    20
See reviews for
28
28
5
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Oceanside
2 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Trying to dress up an old hotel. But, mold in grout of tiles, bathroom walls show cracks and gaps in surface plaster , chair and ottoman in room are stained and worn out, furniture scratched and worn. But beds good, sheets clean and for an overnight it's just ok. Pool closed by state inspector.

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Gallup
1 review
2 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel for one evening. Check in was clumsy. Only one front desk girl to handle everything and everyone! I felt sad for her. Our rooms were to be non-smoking but one of the rooms had fresh cigarette smoke in it! UGH! When we requested to be moved, the poor front desk girl was so busy but... More

Review collected in partnership with Red Lion Hotels

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1 review
2 of 5 stars Reviewed 4 days ago NEW

I guess if you're just looking for a place to sleep this hotel isn't so bad, but if you care about things like customer service and clean water, maybe you should look elsewhere. Right when we walked in, the man at the front desk was very rude and unhelpful and just seemed overall uninterested with helping me. When we got... More

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Houston, Texas
1 review
2 of 5 stars Reviewed 1 week ago

Great big room, clean and comfortable bed/pillows. Old school TV, no extra TP in the bathroom but otherwise it served well for an overnight road trip stop. Where it went all downhill was the check-in process, the mistake of parking in a bad area (more on that) and the lack of any actual food for the complimentary breakfast. The check-in/check-out... More

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Midland, Texas
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is the second year I have stayed at this hotel, each stay has been for a week. The hotel has recently undergone some major renovations and seem to still be going through some minor adjustment but very clean and very very very comfortable. The staff has been very nice and accommodating in all things that I saw and experienced.... More

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Littlerock, California
1 review
4 of 5 stars Reviewed 2 weeks ago

Our room was large, the beds clean and comfortable. The staff was pleasant and the overall experience was very nice, with a better than usual Continental breakfast. The indoor pool was large and the water warm,(if a little murky). The hot tub wasn't working. That was probably the most disappointing thing. The TV set wasn't very good, but the room... More

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Wolf Creek, Oregon
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel was a Best Western and was taken over approx. two years ago. They still don't have their act together. As a Red Lion Club Member I was disappointed. The cook and bartender failed to show up for work, thus no food or drink. The only food within walking distance is a Taco Bell and a sandwich/donut shop. The... More

Was this review helpful? Yes 2
Ryan L, General Manager at Red Lion Hotel Gallup, responded to this review

sorry your stay was that bad i'll make sure to look in to what haeened ok again soory for your bad stay More

Chinle, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 19, 2014

We recently stayed here for one night and I must say, we were quite impressed with the lovely room! It was clean and quiet. The housekeeping staff were polite and friendly. The pool was great! Nice size and warm. The hot tub, however, wasn't working and it closed pretty early... Closed at 9pm, a little disappointing for my daughter. The... More

Was this review helpful? Yes 2
Ryan L, General Manager at Red Lion Hotel Gallup, responded to this review

Glad you enjoyed your stay . some apple products have trouble logging on to our wifi I don't know why . but I'm glad you liked your stay hope to see you back soo. More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014

My stay at the redlion was great. The morning staff was the best breakfast was amazing the cook came out and asked us how we were doing wich was very nice, the morning server made sure he did anything possible to make my wife and i were happy when she asked him for decaffeinated coffee he brought out a fresh... More

Was this review helpful? Yes 1
Ryan L, General Manager at Red Lion Hotel Gallup, responded to this review

I'm very glad you enjoyed you stay we hope to see you back soon. More

Deming, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed June 13, 2014

Staying with my 91 year old mother in law and wife with 2 bad knees. Was told the only room was upstairs with no elevator. The room was not what I would expect from Red Lion, very mediocre. For breakfast the eggs were cold, the waffles were cold and hard. Order from room service of sandwiches took 1 hour to... More

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Ryan L, General Manager at Red Lion Hotel Gallup, responded to this review

I'm sorry this has happened to you I will be looking into this right away! please except my apologies for the poor service you had. again I'm so sorry have a nice day. More

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Additional Information about Red Lion Hotel Gallup

Address: 3009 West Highway 66, Gallup, NM 87301 (Formerly Gallup Inn & Suites)
Phone Number:
Location: United States > New Mexico > Gallup
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Lion Hotel Gallup 2.5*
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Also Known As:
Best Western Hotel Gallup
Gallup Best Western
Best Western Gallup

31 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Red Lion Hotel Gallup is located in Gallup NM which is in the middle of the Navajo Nation, directly on Historic Route 66. Just moments away you will find the Red Rock State Park and Museum as well as Gallup Cultural Center. The property is located on the west side of Gallup off Exit 16: proceed then to Historic 66 eastbound for .25 miles.The Red Lion Hotel Gallup features 126 guest rooms and suites featuring Red Lion's signature plush Sealy pillowtop bedding, EcoFresh Environmentally Responsible Products (ERP), complimentary wi-fi, in-room coffee, hair dryer, microwave, refrigerator, executive desk and chairs.Our beautiful full service hotel features New Mexico Steakhouse, Rookie's Sports Bar, meeting and banquet facilities totaling 9000 square feet, an indoor swimming pool and whirlpool. The Red Lion Hotel Gallup surrounds a beautiful garden atrium.The hotel features 9,000 square feet of meeting space that can accommodate up to 400 people. We also offer Red Lion's signature Roaring Start Breakfast Buffet. ... more   less 
Number of rooms
126

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