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Holiday Inn Express & Suites Gallup East

#3 of 30 Hotels in Gallup
Certificate of Excellence
2.5 of 5
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3850 East Highway 66, Gallup, NM 87301
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Holiday Inn Express & Suites Gallup East
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Ranked #3 of 30 Hotels in Gallup
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
clogger1965
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175 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had been going cheaper, but decided to stay at Holiday Inn express so our grandchildren could be entertained with the pool. It was nice to be back to a cut above the Super 8 type place ( which has its merits). The decor at this site was fresh, pleasant, and stylish. The lobby, dining room, and bedroom were classy... More 

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Houston, Texas
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

What a gem in this beautiful small town! This HIE is top notch all the way!! We stopped here on our way to the Grand Canyon and we were pleasantly surprised. The hotel staff was very friendly and accommodating. The hotel itself was clean and decorated very well. The rooms were cool and clean and of course the breakfast was... More 

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Thomas S, Front Office Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear Jennifer L What a nice review! We are please you chose our HIE for your stop before going on to the Grand Canyon. We hope you had a great trip! Should you be in the area again, we would love to have you stay with us for a few days and experience some of the attractions in the Gallup... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stopped here on our way to Grand Canyon . Great service and good breakfast ... Room next to the rail tracks never heard the train comfortable beds and spacious room for a family of three resting got the night. A great find for your needs ... There is local restaurants nearby too

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Thomas S, Front Office Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear Maria S We are happy you decided to stay with us on your way to the Grand Canyon!. Thank you for the nice remarks regarding our rooms, we too think they are comfortable! Please keep us in mind for future visits to the area, there is much to see and do in the Gallup area and we would love... More 

Branchburg, New Jersey
Level Contributor
131 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was just outside of the town of Gallup to the East. Their was a group of hotels out there. We were very pleased with how clean it was, how friendly the staff was and that it was in an easy place to get around things. It is not that far from church rock, casino and right off the... More 

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Thomas S, Front Office Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear Denarii Thank you for taking the time to write your review! We are happy you were pleased with our hotel and that you had a great stay. We look forward to serving you again on any future visits! Thank You! More 

Arlington, TX
Level Contributor
200 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We like staying at HIE's when traveling. They are consistent and this one did not disappoint. The location is outside of the main town area. The staff was great! We got in late and they kept the pool open so our kid could burn off some energy from being in the car all day. The room was clean and just... More 

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Thomas S, Front Office Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear mom_in_dfw Thank you for such a nice review! We are happy we to be your host for the night and happy you had such a nice stay! We hope the kids had a GREAT time swimming! We look forward to to providing you with your hospitality needs should you be in the area again. Thank You! More 

Mahwah, New Jersey
Level Contributor
159 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

An upscale hotel that is fairly new and accomodating. The rooms were impressive and large. A newer addition to the slew of hotels and motels in Gallup. Staff were pleasant and the breakfast was satisfying with plenty of variety.

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Thomas S, Front Office Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear Ishpudejko Thank you for taking time out of you r day to review our hotel. The entire team is very please you had a great stay and that we were enjoyed the variety of items prepared for your for breakfast. Please don't hesitate to stay with us again on any future trips to the area, we would love to... More 

Broken Arrow
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We decided to stay here on our way home because we wanted breakfast with the room and a sleeper sofa. The hotel is new, everything was great. Wifi is free. They have cookies and the staff was very professional and attentive. Would definitely stay here again.

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Thomas S, Front Office Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear Renee H Thank you for taking time from your day to write your review! your comments were very kind and we are very happy you had a great stay. We look forward to serving you again, and baking you fresh cookies! Thank You! More 

1 review
1 of 5 stars Reviewed 4 weeks ago

Even after calling ahead a few hours in advance to let them know that we would be arriving late, and them confirming our 2 queen third floor room, my buddy and i arrived after midnight to find the "only room that they had left" was a single king room with a cot. 14 hour drive to deal with this.... Boo.

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FOMGallup, Front Office Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear "Robert S" Thank you for your feedback. I sincerely apologize for any and all inconvenience we may have caused. This is not the service we strive to provide and will go great lengths to be sure it does not happen again. Please at your convenience, call myself at 505-722-7500. I would like to further discuss how we could improve... More 

Scottsdale, Arizona
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed May 28, 2015

We booked this motel for our return trip from visiting family. We have had good experiences with Holiday Inn Express and this one did not disappoint. We arrived late evening and were able to get into our room quickly. There is a Denny' next door so we did not have to travel for our evening meal.

Was this review helpful? Yes
FOMGallup, Front Office Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear "Illinoispappa" Thank you for your continued loyalty to the IHG Brand and thank you for staying with us here at the Holiday Inn Express Gallup East. I am happy to see that you enjoyed your stay, as well as the Denny's. I hope we have the opportunity to welcome you back any time. Mallory Sanchez Front Office Manager More 

La Verne, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

The hotel is modern. The room was clean and very spacious with all the amenities. Service was very good. When I needed a place this year, I did not hesitate to choose them again. The only drawback is that it is easy to miss the sign on Hwy 66 - the hotel is set back on the property.

Was this review helpful? Yes
FOMGallup, Front Office Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear "Cynthia P" Thank you for choosing the Holiday Inn Express Gallup East for your night's stay. I greatly thank you for your kind and honest review. I am very pleased that we were able to meet all expectations during your stay with us! Any time business or pleasure brings you through Gallup I hope you will keep us in... More 

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