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Holiday Inn Express & Suites Gallup East

2.5 of 5 3850 East Highway 66, Gallup, NM 87301
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Certificate of Excellence 2014
Holiday Inn Express & Suites Gallup East
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Holiday Inn Express & Suites Gallup East
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153 reviews from our community

Traveler rating
    101
    40
    8
    3
    1
See reviews for
54
45
14
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Nashville, Tennessee
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars NEW via mobile

Overall, a very nice hotel. Clean, quiet, nice peeps and reasonably priced. Very new also. Easy parking and they gave us great referrals for dinner. Keep up the good work and recruiting of nice employees.

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San Francisco, California
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for one night last weekend while in the area for a wedding. I was very pleased and impressed with the hotel. I received a very warm and friendly greeting from the desk staff both while checking in and checking out. The hotel appears very new and it is definitely one of the better Holiday Inn Express hotels... More 

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Dorchester, Nebraska
Top Contributor
67 reviews 67 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Just what you would expect from HIE. Very friendly and courteous front desk staff. Room was nicely furnished and mostly clean with one exception which was promptly and efficiently addressed when it was brought to their attention. Really nice breakfast - love the fresh fruit. Wifi worked fine. Hotel is in a good location and close to several eating spots.... More 

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Contributor
19 reviews 19 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived at the Gallup HEI early, about 1 pm, and the desk clerk, Valorie, was nice enough to find a room for us and let us check in early (we had reservations). We had suffered from food poisoning two days earlier and were still weak and tired, so this was a Godsend! Room was nice and clean. The breakfast... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

New, clean, and right off Interstate 40. Great breakfast with plenty to choose from. Not a lot of outside restaurants nearby other then Dennys. Ask for a room on the highway side because the train drove me crazy. Other than the train nice and quiet. Be careful driving into the hotel because the parking lot is nothing but holes. Big... More 

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Springfield, Missouri
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

If you are looking for a place to sleep that is nice enough, but still reasonable. This is it. We pulled in, got a room and had a good sleep. Beds were great and we ate at another place as the breakfast stinks.

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Albuquerque, New Mexico
2 reviews
5 of 5 stars Reviewed January 1, 2015

Really nice staff and a great room. Irene in housekeeping was wonderful with us working around our son's nap schedule. The pool and breakfast was nice (my oldest child loved the pancake machine). The lobby was really cheerful and the room was as expected. Will definitely return.

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FOMGallup, Front Office Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear "BiomomNM" Thank you for your kind comment. Irene is absolutely a star employee here at the Holiday Inn Express Gallup East. We all look forward to your next visit with us! Sincerely, Mallory Sanchez Front Office Manager More 

Emporia, Kansas
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 29, 2014

My daughter and I just returned from a trip to visit my oldest son in California, beginning in Kansas. We stopped on the way out at the Gallup Holiday Inn Express, and used my Priority Club points to reserve a room. The desk clerk upgraded our room, which was was everything I'd expect in a Holiday Inn Express room. It... More 

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FOMGallup, Front Office Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear "bharz" Thank you for your stay at the Holiday Inn express and Suites Gallup east. I am very pleased to see we met your expectation and had a great stay! I do hope you get the opportunity to stay with us again during your next trip through Gallup. Have a Happy New Year! Mallory Sanchez Front Office Manager More 

Central Illinois, usa
2 reviews
5 of 5 stars Reviewed December 27, 2014 via mobile

The staff here was wonderful and very helpful. They were willing to contact cab company for me after many failed attempts personally to arrange. Breakfast was great and facility was extremely clean. Standard HIE breakfast with eggs, bacon, pastries... Didn't use pool facilities. Great Location off interstate with many restaurants near by.

Was this review helpful? Yes
FOMGallup, Front Office Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear "PBJBFamily" Thank you for your recent stay at the Holiday Inn Express and Suites Gallup East. I am very pleased that our staff was able to help you with arranging a taxi for you and that our breakfast was to your satisfaction. We do hope you have the opportunity to stay with us again! Best Wishes Mallory Sanchez Front... More 

1 review
4 of 5 stars Reviewed December 20, 2014

The only problem I had here was during check-in. I did the reservation online and called ahead to explain that my mother was arriving ahead of me, but I put CC to hold/pay for the room. The woman said "Sure, no problem." and completely understood that I wouldn't want her waiting in the cold for me. I arrived and the... More 

Was this review helpful? Yes
FOMGallup, Front Office Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear "Racell T" Thank you for your honest feedback. Without your valued comments we would not know what areas we can improve on. I do apologize for the experience you had checking in. I assure you that is not a normal behavior that our front desk staff projects. If you could please contact me directly at the hotel I would... More 

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Additional Information about Holiday Inn Express & Suites Gallup East

Address: 3850 East Highway 66, Gallup, NM 87301
Phone Number:
Location: United States > New Mexico > Gallup
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Gallup East 2.5*
Number of rooms: 91
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Hotel Style:
#4 Family Hotel in Gallup
#4 Business Hotel in Gallup
#4 Romantic Hotel in Gallup

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