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All 27 Gallup hotels

Holiday Inn Express & Suites Gallup East

2.5 of 5 Hotel   |   3850 East Highway 66, Gallup, NM 87301
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93%
Ranked #3 of 27 hotels in Gallup
A recent review
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99 people have reviewed this hotel

Traveler rating
    66
    27
    4
    0
    2
See reviews for
34
28
10
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had 13 rooms booked for our students and leaders. The hotel staff was exceptional and very accommodating to our needs. Indoor pool and hot tub were a big hit with our teenagers. Breakfast was great with lots of choices. The rooms were very clean and spacious and the hotel staff responded very quickly to any needs for our rooms.... More

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houston
Top Contributor
54 reviews 54 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a last minute try everything else was booked. but it is a new motel with friendly staff. The rooms were nicely appointed. Great breakfast. This was a good value compared to others that not considered in the same class.

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Bloomington, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Quick stop on a long cross country road trip, so didn't spend much time here but the warm and friendly greeting at the front desk was unexpected and made us feel good about the hotel. Immaculate, recently updated (or new??) room and everything was exactly as we had requested in a last-minute reservation. Highly recommend!

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Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at a lot of places on business and personal trips but I do have to admit this chain of hotels always surprises me! Staff, cleanliness and cooperation always at the upmost superior performance! Never had a bad stay in a not so happy city. Only slight complaint is the breakfast. It's a little cheesy but appropriate for travelers.... More

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ohio
Top Contributor
116 reviews 116 reviews
29 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago

We are platinum members of Holiday Inn's priority club. I made a reservation to use rewards points for a room containing two queens. Well, the hotel was packed, and we got there at 7pm. Either they gave away our room and stuck us with two doubles or they are misrepresenting their bed sizes. If you have to sleep with a... More

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Long Beach, CA
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is hid behind another hotel and Denny's so look out for the sign by the road. The staff was very welcoming, efficient, and high class. We were sent to a very nice room on the third floor--it was spacious and clean. Breakfast was hot, adequate. Highly recomnended hotel! We stopped by a few in Gallup before settling on... More

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Port Hueneme, California
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 6, 2014

After a long day of driving (12 hours) this was a welcome place to land. Staff was very friendly, room was very clean and quiet. Has all the aminities you expect from Holiday Inn. Will stay here again.

Was this review helpful? Yes 1
Tulsa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2014 via mobile

I stayed at this hotel last night. The front desk staff were polite and helpful. Within 10 minutes of getting in to our room, we had a phone call from the front desk inquiring if everything in our room was ok and if we needed anything. The room was very clean. My husband and I like our room fairly chilly... More

Was this review helpful? Yes 2
Clifton Park, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2014

Our room was clean and pleasant. It was also quiet even thought there is a train nearby. Our check in experience was good - staff was very helpful. We did not have time to check out the breakfast. We would stay here again.

Was this review helpful? Yes 1
Denver, Colorado
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 22, 2014

When we arrived at the hotel, the front desk person was on their cell phone in the breakfast area and did not even notice we were there until I made it apparent. The room was decent but the bad staff experience continued the next day at breakfast. The breakfast attendant was more like a cafeteria worker rather than a friendly... More

Was this review helpful? Yes 2
FOMGallup, Guest Relations Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear Maverick6605 Thank you for selecting Holiday Inn Express and Suites during your recent visit to Gallup, NM. We sincerely apologize that your stay did not meet your expectations and our service fell below the excellent customer service we are known for providing. We would like to have the opportunity to make this right for you. Please call myself or... More

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Additional Information about Holiday Inn Express & Suites Gallup East

Address: 3850 East Highway 66, Gallup, NM 87301
Phone Number:
Location: United States > New Mexico > Gallup
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 27 hotels in Gallup
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Gallup East 2.5*
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