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Holiday Inn Express & Suites Gallup East

2.5 of 5 3850 East Highway 66, Gallup, NM 87301
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Certificate of Excellence 2014
Holiday Inn Express & Suites Gallup East
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Holiday Inn Express & Suites Gallup East
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131 reviews from our community

Traveler rating
    86
    35
    6
    3
    1
See reviews for
49
36
10
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Clean, comfortable and easily accessible from I40. Great for stopping off the highway from a long day of driving. Bed and bedding was super comfy. The breakfast was a welcome delight. Not your average fruit and toast.

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Saint Paul, Minnesota
Top Contributor
60 reviews 60 reviews
36 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this property while driving across New Mexico for just one night. The property is new and the exterior is beautiful and the interior is beautiful as well. Carpets use an Indian motif that is perfected suited to this area. The rooms are fresh and clean. The breakfast was typical Holiday Inn Express (which generally means "pretty darn... More

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Richmond-upon-Thames, United Kingdom
Top Contributor
181 reviews 181 reviews
62 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

For a HIE it was everything we expected. Efficient and pleasant reception staff, clean room, and everything as expected. However, just as we returned from breakfast on checking out day we noticed the laundry basket outside our room - note we had not checked out yet - and once we entered our room we were greeted by housekeeping. Now, all... More

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Deborah C, Director of Operations at Holiday Inn Express & Suites Gallup East, responded to this review

Dear WelshwizardK10D, I would like to take this opportunity to Thank you for selecting Holiday Inn Express & Suites during your recent stay in Gallup NM. We welcome guest feed back and I appreciate you bringing this matter to my attention. What you experienced is not our normal operating procedure. I have taken this opportunity to do some additional training... More

Denver, Colorado, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I was greeted by Anna who was extremely friendly and the whole staff made my long day of travel much better when I checked in. Everything was clean and ready to go. I was greeted by every employee at many points during my stay and was very impressed with their service. I would definitely recommend people stay at this hotel... More

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London, United Kingdom
Top Contributor
50 reviews 50 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 9, 2014

This hotel was excellent. It was clean, well maintained and in a safe location. The staff (especially Jerry) were fantastic and always happy to help. The bedrooms were again, spacious and clean. The breakfast was really good and plentiful. Parking, breakfast and use of the swimming pool all came included in the price. Would stay here again

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Charlottesville, Virginia
2 reviews
5 of 5 stars Reviewed September 9, 2014

These folks dna really good job and while I mean tat sincerely I'm not verybinterested in coming up with 200 characters.... Things that were good - TV, bed, staff, cookies, breakfast, elevators heybtheres 200

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San Diego, California
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 7, 2014 via mobile

My main complaint with this hotel is that I stopped passing through without a reservation and paid $154 for a night...$170 with tax. it's a holiday inn....don't think it's worth it for the middle of nowhere.i would have booked in advance but we were not sure we would make it to Gallup that night. the accommodations were nice but 2... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear Alison F, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We are hospitality professionals who work diligently to ensure our facilities are well maintained and we strive to provide service rates that are competitive in the area. It is certainly not our intent to inconvenience our valued... More

Pensacola, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 7, 2014

Let me say that this has been one of the best hotels I've ever stayed at. The place was great. The staff was excellent and very helpful. They also made fanatic coffee and that's a big one with me. LOL They had cookies served at night. The kids loved that one. The pool area was great and clean.The room was... More

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Bloomfield, New Mexico
1 review
4 of 5 stars Reviewed August 22, 2014

Good and friendly service at breakfasts every morning. Jannie always greets every one that come in early morning and wishes them to have a good day. Good way to start your a day!!! I stayed at this hotel up to 4 to 6 weeks and never had an issue. The room are always clean and front desk always call to... More

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Arkansas
Top Contributor
95 reviews 95 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 22, 2014

Our stay here started with a great welcome from the desk clerk, and then some great fresh cookies, we got a ground floor room but it was very quiet, considering the place is pretty close to the interstate, the breakfast was great and the hostess was very nice and kept everything stocked and made sure we had everything we needed,... More

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Additional Information about Holiday Inn Express & Suites Gallup East

Address: 3850 East Highway 66, Gallup, NM 87301
Phone Number:
Location: United States > New Mexico > Gallup
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Gallup East 2.5*
Number of rooms: 91
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