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Comfort Suites Gallup

#4 of 29 Hotels in Gallup
Certificate of Excellence
Hotel website
3940 E. Historic Highway 66, Gallup, NM 87301
Special Price
20% off room rate
Best prices for: 1 room 1 guest
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Comfort Suites Gallup
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Comfort Suites Gallup
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256 reviews from our community

Traveler rating
    157
    79
    13
    6
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72
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Edina, Minnesota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

A very nice hotel, with clean, nicely accessorized rooms. But a huge negative was the young woman at the front desk had an awful cold, both at evening check-in and morning check-out. She was sneezing, had a wet nose and red eyes, and of course was holding pens and paper for guests to review and sign. No hand sanitizer at... More 

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Colorado Springs, Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very clean property, friendly service and well appointed room for the price. Our family of 4 stayed comfortably in a room with 2 Queen beds and a sofa pullout. We didn't get a chance to use the pool or hot tub as we arrived late and continued our drive to the Grand Canyon the following day. Previous reviews were accurate... More 

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Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Clean, Modern, comfortable beds, Pet Friendly, breakfast in AM! Right off interstate. Great for snow birds coming and going. I will stay again! Thank you Gallup Comfort Suites for a great nights sleep!

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Daytona Beach, Fl
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here while passing through. Place is like brand new. Comfy beds, flat screen TVs, hot tub. Standard free hot breakfast of eggs, bacon, waffles. And all of this for only $89! I promise you will be happy if you stay here.

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kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank you so much for your kind review we greatly appreciate it. The Comfort Suites in Gallup is New Mexico's only 4-Time Platinum Award Winning Hotel so please stop by and pay us a visit. You will be glad you did. Ken Riege/CHA GM More 

New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 19, 2015

Room huge and great. Only food within two miles is a Denny's. Grumpiest staff in the world. Do not land here late and ask them where to eat. They say they don't know. Don't expect a smile from anyone at the front desk as you fo in and out. But great room!

Was this review helpful? Yes 1
kpriege, General Manager at Comfort Suites Gallup, responded to this review

First I do want to apologize if you feel that you received bad treatment from my staff. Unfortunately in Gallup (small town USA) there are not a lot of food options to choose from late at night (Denny's being the closest) and this is why we usually refer people there. I am not sure I understand not receiving a smile... More 

Eureka
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 18, 2015

While on the way home from a trip out west we had the privilege of stopping at this Comfort Suites. The main reason for us staying here was we used a rewards night. We were pleasantly surprised to find this hotel was clean.well maintained and the breakfast was great clean and well stocked. There were plenty of places to sit... More 

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kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank you so much for your kind review we are very grateful for this. Sincerely, Ken Riege/CHA GM More 

Milwaukee, Wisconsin
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 1, 2015

We stayed here on our way to CA. After a long day of driving I mentioned to the woman at check-in that we would like a quiet room. Well, we were put in a room across the street from the train tracks. Although the horns never blew (thank goodness) 2 trains passing can be terribly loud. We were unable to... More 

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kpriege, General Manager at Comfort Suites Gallup, responded to this review

First I do want to point out that I do care about all of our guest stays here. I do remember this guest and do remember the comments regarding the train and I do remember stating that yes they trains do come through alot. It is that way throughout the entire town of Gallup. Not trying to make excuses, but... More 

Detroit, Michigan
Top Contributor
115 reviews 115 reviews
53 hotel reviews
115 helpful votes 115 helpful votes
2 of 5 stars Reviewed January 31, 2015

We arrived at the Comfort Suites in the early evening. The front desk had an empty tray meant to hold cookies for guests checking in. The people working the front desk (a male and female, both probably in their twenties) told us that they weren't going to make any more, even though people were still checking in. Not a huge... More 

Was this review helpful? Yes 1
kpriege, General Manager at Comfort Suites Gallup, responded to this review

We thank you again for taking the time to complete a review of our hotel and do apologize for any issues you may have had with the Comfort Suites in Gallup. The room thing is a bit confusing on how my staff responded to you and I have talked with them about this. The housekeepers do leave the rooms blocked... More 

Charleston, South Carolina
Top Contributor
88 reviews 88 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 23, 2015

Stayed at this property right off i-40. The place looked brand new but the staff said it was 3 years old. The lobby is very clean and modern. A delicious hot breakfast is included with your stay. The room was quite spacious and offered a sitting area! There is a fitness center and free WIFI too! My dog traveled with... More 

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kpriege, General Manager at Comfort Suites Gallup, responded to this review

We thank you so much for your kinds review of the hotel and of the staff. We have an excellent and well trained staff at the Comfort Suites in Gallup and I encourage all to stop by and pay us a visit to see for yourself how friendly the only 4-Time Platinum Award Winning Hotel in New Mexico is. Sincerely,... More 

Lincoln, Nebraska
Contributor
17 reviews 17 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 17, 2015

This property is an award winning property (award banner is displayed outside). The room was clean and spacious, excellent WiFi speed, and excellent hot breakfast, but..... two strange occurrences. (1) The pool is locked 24-7 and you have to have a front desk clerk go down the hallway with you to open the door. The water in the pool was... More 

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kpriege, General Manager at Comfort Suites Gallup, responded to this review

Dear Guest we do thank you for staying with us and do apologize for any inconviencence you may have encountered while staying at the Comfort Suites in Gallup. I also apologize for the reception you received here and I am working to correct this problem. I will explain the pool hours and reason it is locked 24/7. The hours are... More 

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