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Comfort Suites Gallup

#4 of 31 Hotels in Gallup
Certificate of Excellence
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3940 E. Historic Highway 66, Gallup, NM 87301
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Comfort Suites Gallup
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321 Reviews from our TripAdvisor Community

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Wyoming
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at numerous Choice Hotels over the last 10 years. This Comfort Suites Hotel in Gallup, NM is one of the finest we have ever experienced. Outstanding cleanliness, large upscale rooms, beautiful decor and impeccible, friendly service. A delightful experience in every way! This is the only platinum level hotel in the entire state under the Choice banner.... More 

Helpful?
Thank John S
Colorado Springs, Colorado
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Clean room and easy to get to. The room was large, front desk was nice. This seems to be a newer hotel. There is noise from the highway and trains. Wish the heater had an option to run the fan all night.

Helpful?
Thank Tomas D
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank You for your response and we appreciate your input. Have a wonderful day and we look forward to your return to NM's Only 4-Time Platinum Award Winning hotel and Trip Advisor's Hall of Fame member. Sincerely, Ken Riege/CHA GM More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

After staying in 5 different hotels in 5 days this hotel was by far the best due to its front desk attendant, Andy!!! He was so helpful friendly and attentive! The best one yet! Thank you comfort suites, for having this guy on your side, he is an asset to the hotel and too your company! Your hotel was excellent... More 

Helpful?
Thank Jacqui T
kpriege, General Manager at Comfort Suites Gallup, responded to this review

I thank you so much for your kind remarks and praise of one of our Front Desk Associates. Andy is a true asset as are all of our employees here. Thank You again and have a wonderful day. Sincerely, Ken Riege/CHA General Manager More 

San Diego, California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 5, 2016 via mobile

Rooms were very clean, spacious and comfortable. We had 2 rooms and both rooms were nice. Nice that breakfast was included in the price of our rooms. It had a very patriotic feel too. Would definitely stay here again. Conveniently located right off the highway. We checked in late at night and the staff was very polite and nice.

Helpful?
Thank blueeyedgirl2
kpriege, General Manager at Comfort Suites Gallup, responded to this review

We thank you so much for you kind review and in staying at the Comfort Suites in Gallup, NM. We look forward to your return and wish you a wonderful day. Sincerely, Ken Riege/CHA GM More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 24, 2015 via mobile

This hotel never fails to deliver on quality, service, cleanliness, and value. General Manager Ken Riege's attention to detail is evident the moment one steps into the lobby populated with patriotic memorabilia and photos. I urge any traveler, especially veterans, to experience all this hotel has to offer.

Helpful?
Thank Ddog71
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank You so much for your great review and in appreciating our award winning museum (AKA Lobby). As a USAF Veteran I take great pride in serving our wonderful country and in honoring all military, veterans and their families. We do highly encourage all to stop by our hotel and to see this honorable display. Sincerely, Ken Riege/CHA GM USAF... More 

O'Fallon, Illinois
Level Contributor
242 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed December 24, 2015

This hotel has it all. The location on the east side of town is convenient to both the interstate and the main street through Gallup while offering convenient access to both. As soon as we entered the lobby, we were impressed by the hospitality of the staff at the front desk, a spirit of welcome that extended to everyone who... More 

Helpful?
Thank Charlie282
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank You again for staying at the award winning Comfort Suites in Gallup. We are very proud of our lobby and encourage all to stop by to see. Our museum (AKA Lobby) received a very nice award from the NM Hospitality Association for best display. Thank You all again and looking forward to your return. Sincerely, Ken Riege/CHA GM More 

Camp Verde, Arizona, United States
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 6, 2015

While in Gallup for the winter hot air balloon festival, we stayed at Comfort suites for two nights at a reasonable price of $107.00 per night, the facility was absolutely spotless, we had a king sized bed that so clean and comfortable, they make home made cookies for there guests every evening and had an awesome hot breakfast every morning,... More 

Helpful?
Thank William D
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank You so much for this and we are very honored of our great hotel museum (AKA Lobby). Please the next time you stop by make sure to ask to see the rest of the display (which is my office). I love to show people the display I have honoring my families military history. Sincerely, Ken Riege/CHA GM More 

Hershey
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed November 27, 2015

11/27/15 Hello: today at 9:30 pm (east coast time) I called Comfort Suite at 3940 East Highway 66, Gallup, NM to book a room for December 4, 2015, for one night, two adults and one dog. A Girl who I did not catch her name. Took the reservation quoted me $112.49 plus tax which included a $15 pet fee and... More 

Helpful?
Thank HersheyCocoa
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Dear Guest. First I would like to apologize for any inconvenience you may have encountered, but I am a bit confused. I understand that as you stated you called the Comfort Suites in Gallup and seemed to get the run around by my staff, but there is where I am confused. We have been booked this entire week and my... More 

Longmont
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 25, 2015

The hotel was a great value with suites under a hundred dollars. The staff was friendly and accommodating. We were also offered a Thanksgiving dinner after traveling hundreds of miles and feeling very hungry. It was very convenient to not have to search for a restaurant. The room was spotless and the breakfast was hot. I would definitely go out... More 

Helpful?
1 Thank drumgirl50
kpriege, General Manager at Comfort Suites Gallup, responded to this review

We are so excited for your amazing review and for staying at the Comfort Suites in Gallup. So happy that you got to join us for our annual Staff Thanksgiving Dinner. I appreciate your kind comments regarding our lobby museum (AKA Lobby) regarding our honoring of all military and veterans. I am a USAF Veteran and so proud to be... More 

Valley Springs, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 23, 2015

We were traveling during Thanksgiving week. First we were met at the door and greeted professionally. After registering we were offered a complimentary home cooked Thanksgiving dinner! Wow! That was a great surprise for a couple of road weary people! It was fantastic! Our room was spotless, well priced, pet friendly and very generous. The entire facility was very clean... More 

Helpful?
1 Thank Tim F
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank You again so much for your great review and we are so excited that you got to join us for our Thanksgiving Staff Party. We love to invite our guest to all our events and looking forward to our next event. Sincerely, Ken Riege/CHA GM More 

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