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Red Lion Hotel Farmington

2.5 of 5 700 Scott Ave., Farmington, NM 87401 (Formerly Farmington Inn & Suites)
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Red Lion Hotel Farmington
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Red Lion Hotel Farmington
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141 reviews from our community

Traveler rating
    35
    38
    28
    19
    21
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36
20
10
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Red Lion Hotel Farmington
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Farmington
1 review
1 of 5 stars Reviewed October 29, 2013

This place made the Bates Motel look like a 5 star resort! 1st room had trash everywhere, the bed was not made, a cot and pillows were still in the room and the bathroom was not clean. 2nd room was a tiny upgrade- the bathrooms seemed like it was cleaned, but there was still trash in the room. we felt... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Lenore P, General Manager at Red Lion Hotel Farmington, responded to this review

First I would like to thank you for your thoughts and concerns. The Red Lion Hotel takes your opinion very serious. I have addresses your concerns with the housekeeping department. I apologize for any inconvenience you experienced. SIncerely, LPaulson More 

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 15, 2013

OMG -- this facility is in DESPARATE need of repair. It's an old Holidome -- you can still smell the chlorine from the '70's. The lobby is a mess so I asked the person checking me in whether this was an indication of the condition of the room. She didn't really answer me -- of course, it was 2AM and... More 

Was this review helpful? Yes
Lenore P, Director of Sales at Red Lion Hotel Farmington, responded to this review

Thank you for taking a moment to tell us about your stay, we appreciate your honesty, and we apologize that it wasn't all you hoped. We are constantly making positive changes to the property , and we know when all are complete your going to love it! It is our goal to give you the most memorable, positive guest experience... More 

abq,nm
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed August 18, 2013

I went to this hotel aug.15-16-17 2013,first and last time .I was in town for the Special Olympics and this was the host hotel.Chek in was a breeze so I thought OK this could work.Not,upon arrival in my room I instantly noticed a smell,I checked the mini fridge and found rotten food.I contacted the front deck and asked for a... More 

Was this review helpful? Yes 2
Lenore P, Director of Sales at Red Lion Hotel Farmington, responded to this review

We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. Our property did suffer from a Fire early this year, the blue tarp that you saw in the atrium was placed there to protect our guest and our staff until the space can be renovated, we do... More 

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 16, 2013

Get some flat screen TV's like the rest of the hotels in the country. Had 2 TV's in the room but both sucked! Maybe hand out some aspirin to the guests because they will get a headache from watching these little 19" TV's.Service was OK. Room was large. Parking free.

Was this review helpful? Yes
Lenore P, General Manager at Red Lion Hotel Farmington, responded to this review

Thank you for taking the time to post a review. The Red Lion Hotel Farmington appreciates all reviews good or bad. That is how we fix the wrong and better the good. Coming soon to our property will be upgraded TV's. Thank you again for your time and opinions. Sincerely, Lenore P More 

Albuquerque, New Mexico
2 reviews
5 of 5 stars Reviewed August 15, 2013

the young lady nikki , working the front desk is very helpful and attentive. she will do whatever it takes to make your check in and stay a pleasant one. she goes above and beyond the call of duty.....ive been staying at this hotel for 5 years on a weekly basis and not once has she been rude or disrespectful...... More 

Was this review helpful? Yes
Lenore P, Director of Sales at Red Lion Hotel Farmington, responded to this review

Thank you for taking the time to write such wonderful comments about your stay. We are always thrilled when we are able to exceed the expectations of our guests. Exceeding our guest’s expectations is what we strive for and we are happy to hear that we accomplished that. We hope to see you again in the very near future! Safe... More 

Las Cruces, New Mexico
2 reviews
4 of 5 stars Reviewed August 11, 2013

old hotel yes, but the staff really did well especially when my A/C broke (i didn't even notice it) and tried to make sure I was okay every day I was there. Pool was nice and attached bar was equally awesome. Didn't like that housekeeping practically entered my room FIVE times on my last day when I was in the... More 

Was this review helpful? Yes
Lenore P, Director of Sales at Red Lion Hotel Farmington, responded to this review

Hi There! Thank you for taking the time to tell us about your stay, We are thrilled to know that you enjoyed much of your visit! We would also like to let you know that we will be having a conversation with our housekeeping department , and corrective action will be immediate . We cannot wait to see you again... More 

Rio Rancho, New Mexico, United States
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 28, 2013 via mobile

Not dirty, lack of service, or unmaintained. Just boring and old. Feel sorry for maintenance and housekeeping having to work with old outdated everything. The value is lost to consumer in the end. Looks like a hodge podge of hotel furniture. No room is same. We stayed in two different rooms at $90 a nite. Rip off! Especially in a... More 

Was this review helpful? Yes
Lenore P, Director of Sales at Red Lion Hotel Farmington, responded to this review

Thank you for taking a moment to tell us about your stay, We appreciate your comments and take them very seriously , our staff has been notified of your compliments to them, we are lucky to have such a great group of individuals. We are working everyday to make continued improvements to the property , we think when all is... More 

Jacksonville, Florida
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 12, 2013

First of all, let me commend the desk staff's consistently professional and pleasant service. We were also delighted with the generously-sized room, although the air conditioner had a hard time keeping up with the demands put upon it. There were some odd aspects to the room: there were no washcloths provided, the TV remote did not click to all available... More 

Was this review helpful? Yes
Lenore P, Director of Sales at Red Lion Hotel Farmington, responded to this review

Hello , Thank you for taking a moment to tell us about your recent stay. We apologize that it wasn't as hoped it would be , We greatly appreciate your comments on about our staff, we do have an outstanding team here in Farmington. We are also glad you took the time to share your thoughts about some concerns you... More 

Albuquerque
1 review
4 of 5 stars Reviewed July 8, 2013

I didn't spend much time in my room but it was clean and I didn't have any complaints. The front desk staff was very friendly both check in and check out. My only complaint was the door in the bathroom opened and hit three bathtub.

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
Lenore P, Director of Sales at Red Lion Hotel Farmington, responded to this review

Thank you for taking a moment to talk to us about your experience , we value your thoughts and comments . We do indeed have an outstanding group of people at the desk , and they very much appreciate your compliments. We want to thank you for letting us know about the door in your room , after all, if... More 

Las Vegas, NM
1 review
2 of 5 stars Reviewed June 22, 2013

Our room had no flat panel television. The pool was shut down for repairs; actual repairs were on the jacuzzi, but evidently this messed up the chemical balance in the pool???. The work-out room was almost completely broken. It had no treadmill. I could not use the bicycle because something was broken on the seat not allowing it to be... More 

Was this review helpful? Yes
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Farmington, responded to this review

We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize for the condition of the fitness center and that the pool and Jacuzzi were out of order as well. Please be assured that these issues will be addressed accordingly with our staff. I do... More 

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Additional Information about Red Lion Hotel Farmington

Address: 700 Scott Ave., Farmington, NM 87401 (Formerly Farmington Inn & Suites)
Phone Number:
Location: United States > New Mexico > Farmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Lion Hotel Farmington 2.5*
Number of rooms: 192
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Also Known As:
Best Western Hotel Farmington
Best Western Farmington

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