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Red Lion Hotel Farmington

2.5 of 5
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700 Scott Ave., Farmington, NM 87401 (Formerly Farmington Inn & Suites)
Red Lion Hotel Farmington
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Ranked #13 of 24 Hotels in Farmington
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165 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Red Lion Hotel Farmington
See the most recent reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

We booked this room simply because we were too tired to go any farther. It was amazing. Super nice, clean, wonderful staff. We arrived very late and the lady at the desk was so helpful. Gave us a room close to an entrance so we didn't have to carry out luggage very far and even held the door for us... More 

Was this review helpful? Yes
Melissa C, General Manager at Red Lion Hotel Farmington, responded to this review

Lacy M, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for your kind words! Warm regards, Melissa C. More 

Moab, Utah
1 review
3 of 5 stars Reviewed May 27, 2015

I have stayed at other Red Lion Hotels & they were very high end. This one is not! Our room smelt like urine. Only window did not open. It was for view only. Pretty disappointed. Staff however was great.

Was this review helpful? Yes
Melissa C, General Manager at Red Lion Hotel Farmington, responded to this review

GMS1967, Please accept my sincere apologies for the bad experience you had at our hotel. We strive to provide all of our guests with a great hotel experience and I am sorry that we did not meet your expectations. We encourage our guests to inform the front desk, during your stay, of any issues you may have. We will correct... More 

Springville
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 26, 2015

From the booking.com reviews I would have expected this hotel to be acceptable. I didn't have high expectations, but thought our stay would be comfortable. Unfortunately, the hotel is very old and run down, and smells of mildew/mold. Our room's only window gave us a view of the INDOOR POOL. We were on the first floor, so opening our window... More 

Was this review helpful? Yes 1
Melissa C, General Manager at Red Lion Hotel Farmington, responded to this review

Alma L, I am very disappointed we did not meet your standards. I will be sharing your feedback and comments with the management team and address the issues to better our hotel. Thank you for your feedback. Sincerely, Melissa C. More 

Travelers are raving about these Farmington hotels

Cortez, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 26, 2015

This was our family's second stay at the Red Lion Hotel in Farmington, NM. We got rained-out of a holiday camping trip, so we took this kids here for a relaxing weekend and to swim. (we had stayed here once before in the early part of 2015, and decided some things were worth overlooking because of the quiet environment/pool area)... More 

Was this review helpful? Yes 1
Melissa C, General Manager at Red Lion Hotel Farmington, responded to this review

Brittany F, Thank you for taking the time to review our hotel in regards to your recent stay with us. Please accept my sincere apologies for the bad experience you had at our hotel. We strive to provide all of our guests with a great hotel experience and I am sorry that we did not meet your expectations. I can... More 

Albuquerque, New Mexico
1 review
3 of 5 stars Reviewed May 18, 2015

We used the Red Lion for an annual conference we hold every year. While the hotel needs some major updating and renovations the staff could have not been more accommodating and attentive to our needs. It was obvious that all of the staff was aware of our group and went out of their way to provide the best service possible.... More 

Was this review helpful? Yes
Melissa C, General Manager at Red Lion Hotel Farmington, responded to this review

Debra S, Thank you for taking the time to write about your recent experience at the The Red Lion Hotel Farmington. Our team will be happy to read that we succeeded in meeting your expectations. I personally would like to say thank you for allowing us to be the host hotel for your group. It was a pleasure working with... More 

Albuquerque, New Mexico
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed May 13, 2015

OK so I stayed at this hotel 3 weeks in a row on business, and each time got progressively worse. Eon't be back, ever. My last visit ended yesterday, 5-13-15. It was for two days. First let me start by saying the hotel is generally just dirty. Rooms are in need badly of having a complete overhaul. One of the... More 

Was this review helpful? Yes 1
Melissa C, General Manager at Red Lion Hotel Farmington, responded to this review

DaleB0, I am very disappointed we did not meet your standards during your extended stay at our hotel. I will be sharing your feedback and comments with the management team and address the issues to better our hotel. We appreciate all feedback, it allows us to see from a guests point of view what we need to do to improve.... More 

Salt Lake City, Utah, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 13, 2015

We were warmly greeted and promptly checked in at the front desk, but we noticed that the front counter was worn and the luggage carts were well used, and things just seemed to be generally in good shape, but older and slightly worn out. The room was clean and comfortable and fairly well maintained, and with a standard layout but... More 

Was this review helpful? Yes 1
Melissa C, General Manager at Red Lion Hotel Farmington, responded to this review

John S, Thank you for taking the time to write about your recent experience at the Red Lion Hotel Farmngton. Our goal is to not only to meet our guest expectations but to exceed them. Age does become a factor and I am happy to announce that we will soon be starting updates throughout the hotel.. We hope you will... More 

Mooresville, North Carolina
Level Contributor
140 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed March 30, 2015

We have stayed at this hotel numerous times over the years in fact I have done several events there years ago. It is an older hotel but has met our needs and always a welcome sign at the end of a hard days work. Several friendly faces that have remained over the years Jefferson, Veronica, Sherrie, Johnny as well as... More 

Was this review helpful? Yes 1
Missypoo4110, General Manager at Red Lion Hotel Farmington, responded to this review

Suzanne R, We want to thank you for posting such a positive review. Mentioning some of our dedicated, long term employees, by first name, shows everyone that they continue to provide top-notch customer service. Many of our new employees are equally dedicated to give 100% to all of our guests. We can't wait until our new improvements are complete, and... More 

Wendell, North Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed March 25, 2015

All the staff at the front desk, in the bar and in restaurant were GREAT. The problem I had was with the bed sheets. There spots on them and you could tell they were old because they no longer looked white. They were a dull white and thin due to washing a lot and using bleach or not using bleach.... More 

Was this review helpful? Yes 1
Missypoo4110, General Manager at Red Lion Hotel Farmington, responded to this review

AllenaH, Thank you for recognizing our staffs efforts to provide excellent customer service. We are proud to say that we have new owners and a new management company that have many new approvements planned that will be taking place in the months to come. They have already begun the process of replacing our linen supply. This is only the beginning!... More 

Miami
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed March 17, 2015

The hotel was 4.5 star for the price. At that rating, it only lost points for no washcloths and a lousy small TV. It dropped precipitously to 2.5 stars due to a non functioning AC/Heating unit. Although the maintenance guy, August, came by twice with friendly effort, he could not repair the unit. If you are checking in soon, do... More 

Was this review helpful? Yes 1
Missypoo4110, General Manager at Red Lion Hotel Farmington, responded to this review

WBeavers, We apologize for the inconveniences you experienced during your stay. A/C/Heat difficulties, on your first night, should have resulted in a simple room change. (It is possible the hotel was full) It seems your second night was much more accommodating and comfortable for you. We want each and every guest to enjoy their ENTIRE stay at The Red Lion... More 

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