Had a terrible time booking with them. Apparently they have been changing over to new computer systems for over 6 months now - at least that is the excuse they keep giving me. Called more than 5 times to book our stay. Now (5 months after our stay) we are still dealing with them regarding a charge on our credit card for double what was sent to us in an official confirmation email as our charge for our stay. I can't even begin to tell you the hours I have spent on the phone and email trying to take care of this matter. They have total disregard for how their customers view their service. They are not the least bit apologetic for the fact they they have totally screwed up and can't seem to get their act together enough to try and make it right. The location was great, the room okay, I thought the value good, but after all this it is totally not worth the hassle. I would rather pay more and not have to deal with everything they have put us through. Definitely would not... more
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