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Comfort Inn & Suites

2.5 of 5
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201 Schepps Blvd, Clovis, NM 88101
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1 room 1 adult
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85 Reviews from our TripAdvisor Community

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Austin, Texas
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here Christmas night while passing through. The desk clerk was nice and tried to help as much as possible. The hotel was nice although in the middle of renovations, so there were plenty of places missing baseboards or uneven floors with missing tile. I not holding this against the hotel in my rating, although I wonder how quickly... More 

Helpful?
Thank QDM_AUS
Iowa
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 31, 2015

We usually pre-plan, but due to weather we weren't sure how far we could go. We walked in and got a good rate and great service. Everyone was friendly and helpful. They are remodeling, but that did not create any problems. The room was clean, and the bed was wonderful. The social hour provided a light meal without having to... More 

Helpful?
Thank 2IACruisers
Tucumcari, United States
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed December 2, 2015

I had a reservations at this location because of my husband having surgery in Clovis and a follow up with the Dr. The next day. Upon arrival I stood at the desk for over 5 minutes when a a maid finally came out of the office and saw me. She went and got the desk clerk who informed me that... More 

Helpful?
Thank Janie H
John M, General Manager at Comfort Inn & Suites, responded to this review

First let me began to apologize for your recent experience at the Comfort Inn & Suites in Clovis NM. I assure you these are not the standards of myself, my owner or Choice Hotels. I have spoken with the front desk staff to ensure these situations do not arise again. We are in fact, going through a renovation of the... More 

Kennewick, Washington, United States
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 25, 2015 via mobile

We had a great stay and a great room that John the gm gave us a great deal on. We got delayed getting there, then had to leave early because of permit issues. Didnt get to use the pool because it was having issues getting fixed. They serve dinner m-t and breakfast everyday which was nice to help us out... More 

Helpful?
Thank Tracy N
John M, General Manager at Comfort Inn & Suites, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Jenks, Oklahoma
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 24, 2015

First time here for typically don't stay near the tracks. Stayed at the Hampton Inn once and got no sleep. Might be the fact of having a McDonalds between the hotel and tracks! Regardless it was okay. Evening light dinner served, taco's and pork n potatoe soup. Remember one thing, your in Clovis NM where food is spicy. Soup was... More 

Helpful?
Thank jenkstrojanfan
John M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind words about the Comfort Inn & Suites in Clovis NM. I'm glad you enjoyed the many amenities we provide for our guests. As far as the trains, I have told them to quiet down but they have not responded. Our social hour menu is constantly changing to provide a wide variety of NM style food.... More 

New Mexico
2 reviews
5 of 5 stars Reviewed November 17, 2015

Ashley and Adrian are very professional, and courteous. Truely an asset to your company. We will be visiting this hotel for future visits. This because your staff makes you feel at home , which is very important to me. Thank you

Helpful?
Thank Rita G
John M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for you kind words about our staff at the Comfort Inn & Suites in Clovis NM. We are very proud of our staff and our hotel. We look forward to seeing you on your next visit to Clovis More 

1 review
1 of 5 stars Reviewed November 16, 2015 via mobile

We were given a two hour early check-in by a girl at the front desk who DIDNT have authority to let us go in two hrs earlier. So when we get to the desk a guy says we can't check-in til an hour when the room is cleaned. We go back in an hour and he says it'll be another... More 

Helpful?
Thank Vgonz22
John M, General Manager at Comfort Inn & Suites, responded to this review

Please accept my sincerest apologies concerning your issues with the Comfort Inn & Suites in Clovis NM. As we do try to accommodate every guest, sometimes problems arise that we cannot. I have spoken to my front desk staff and ensure this issue does not happen again. Early check ins are all dependent on our availability and ensuring the rooms... More 

Texas
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 21, 2015

After a long day of traveling we stopped at the Comfort Inn and Suites in Clovis, New Mexico.. The room was a very pleasant surprise-roomy and clean with all of the amenities one would expect in a nice, upper scale motel. The beds were very comfortable, the a/c was thermostatically controlled, and it was quiet.

Helpful?
Thank jcharris2015
John M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your recent comments concerning the Comfort Inn & Suites in Clovis, NM. Me and my staff continually try to improve on customer service as well as the guest amenities. We have begun our initial phase of our renovation process and after it is complete, we will have even greater products to offer our guests. Things like a... More 

Cortona Italy
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 22, 2015

The hotel appears to be relatively new but was having some reconstruction work done on the lobby area so it was not particularly welcoming. The room are of a good size and had a desk, a sofa and chair, and a comfortable bed, and was clean. Over all this is a good low to mid range hotel for business or... More 

Helpful?
Thank PjCox-Otto
John M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your recent comments concerning your stay at the Comfort Inn & Suites in Clovis, NM. As we are going through a renovation process, I assure you the priority is on guest satisfaction. I understand about the different types of air fresheners can be overwhelming and I have spoken with my staff about limiting the use of them.... More 

Albuquerque
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 6, 2015 via mobile

The hotel was super. They are under some construction of renovations but the staff did not skip a beat for their service and their quality. They treated me with complete great wonderful service . All was outstanding , I will return to this hotel in the future . With what I see on the upgrades its will look and feel... More 

Helpful?
Thank joserY2901DN
John M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind words during your recent stay with us. We appreciate the fact that you like the new upgrades. Give us a couple of months and we will blow your mind with the renovation we have coming up. We look forward to seeing you again at our Clovis, NM Comfort Inn & Suites More 

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