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All 5 Cloudcroft hotels

Cloudcroft Hotel

2.0 of 5 Hotel   |   306 Burro Ave, Cloudcroft, NM 88317
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Cloudcroft Hotel
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Ranked #1 of 5 Hotels in Cloudcroft
A recent review
4 of 5 stars reviewed yesterday
Deb S San Antonio, Texas
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40 reviews from our community

Traveler rating
    19
    11
    6
    2
    2
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10
22
3
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
Top Contributor
84 reviews 84 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed yesterday NEW

Maybe it was the altitude but driving up to the Cloudcroft Hotel my first throughout was "We're staying THERE?" but dang, it was the cutest place. Although we didn't have the room with the balcony overlooking Burro Street, our #6 was clean, well-furnished, and a perfect spot for a couple of nights in town. One issue was handled well by... More

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Scottsdale, Arizona
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This charming hotel is exactly as advertised: a period piece, reminiscent of the old west. My sister and I stayed the night and thoroughly enjoyed the ambience. Our room was large and clean, the beds were comfortable, the temperature was adjustable as we chose. We checked our email and slept well. Who could ask for more? We enjoyed dinner and... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 21, 2014

There are things I liked about this hotel, and things I didn't. I read that one of the rooms (number 4 I seem to recall) has no window, so I emailed after booking to check we weren't in that room. We were, despite it not being fully booked - surely that's the room you'd fill last? Anyway, when we arrived... More

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Ruth L, General Manager at Cloudcroft Hotel, responded to this review

Thank you for taking the time to write us a review. I am sorry you were only partially happy with your room. Our goal at the Cloudcroft Hotel is to try to please each and every person that comes to stay with us. We know there are many other accommodations out there, so when we are selected it makes us... More

Dallas, Texas
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 18, 2014

My boyfriend and I stayed a night here and we loved the roomy, comfy, cosy feel of the hotel room. The location is great we walked to the western bar, dave's club, and other stores around the block. Super quiet and calm town. Nice place of serenity, would come again! I had a blast taking pictures though out town especially... More

Was this review helpful? Yes 2
Aberdeen, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 14, 2014

Home from home, this hotel was a great little find! Having had a last minute change of plan we ventured into the Sacramento Mountains for a nights stay in Cloudcroft. We were happily welcomed by cheerful staff and shown to our room. The rooms are big, the wooden decor makes a them seem very homely. The room was warm despite... More

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Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

We had a one night stay in Cloudcroft and I wish we stayed for another. The hotel was a real treat. It had the feel of an alpine ski lodge in France! The decor was tasteful, the rooms were a good size and the manager was very welcoming and helpful. Staying at a hotel like this was so refreshing after... More

Was this review helpful? Yes 1
Peoria, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

Just opened - great new coffee/gelato shop in the hotel. The best is the Affogato al café, which is gelato with shot of expresso poured over it. Italian pistachio is heavenly! Flavors change regularly

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 28, 2014

Awful bed. The refrigerator was so loud I had to unplug it. One ply toilet paper. Paid for a room downtown, got a room on a gravel road off to the side. Had to leave a day early and the manager blamed charging me on the computer. This is a horrible place to stay. There are so many cabins etc... More

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Ruth L, General Manager at Cloudcroft Hotel, responded to this review

I truly love reviews such as yours. I want to thank you for taking the time to write it. However, I thought when we spoke you were excited to find we still had one ground floor room in our annex with a king size bed, grass for your canine right outside the front door, a full kitchen, lots of room... More

Albuquerque, New Mexico
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 28, 2014

My wife and I were on a short road trip for our anniversary. While driving we decided to go to Cloudcroft, since we had never been there before. My wife came across this place by checking hotels in the area on he phone. After seeing the pictures and reading a few reviews we figured "what the hell", we've stayed in... More

Was this review helpful? Yes 5
Ruth L, General Manager at Cloudcroft Hotel, responded to this review

Thank you 505Noah, I am so happy we were a small part of your anniversary. We all wish you many more and hope you spend another one with us soon. Take care. More

Sierra Vista, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

We stayed at CloudCroft Hotel for 2 nights over the weekend. I really liked are room and claw foot bathtub. Everyone that worked there were so freiedly too! I will go back and stay, next time I want the room with the Balcony, it looked awesome!

Was this review helpful? Yes 1
Ruth L, General Manager at Cloudcroft Hotel, responded to this review

Thank you KimD, Just let us know ahead of time when you will be returning and I will have the balcony room waiting on you. More

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Additional Information about Cloudcroft Hotel

Address: 306 Burro Ave, Cloudcroft, NM 88317
Phone Number:
Location: United States > New Mexico > Cloudcroft
Price Range (Based on Average Rates): $
Hotel Class:2 star — Cloudcroft Hotel 2*
Number of rooms: 13
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