We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Cloudcroft hotels

Cloudcroft Hotel

2.0 of 5 Hotel   |   306 Burro Ave, Cloudcroft, NM 88317
Click for phone number
Hotel website
Hotel amenities
Cloudcroft Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save Saved
You added Cloudcroft Hotel to your Saves list
76%
Ranked #1 of 5 Hotels in Cloudcroft
A recent review
3 of 5 stars reviewed 4 weeks ago
roadtripper316 Liverpool, United Kingdom
Write a Review

38 reviews from our community

Traveler rating
    18
    10
    6
    2
    2
See reviews for
9
21
3
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (38)
  • Mar-May only
    (7)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (2)
All months
Liverpool, United Kingdom
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There are things I liked about this hotel, and things I didn't. I read that one of the rooms (number 4 I seem to recall) has no window, so I emailed after booking to check we weren't in that room. We were, despite it not being fully booked - surely that's the room you'd fill last? Anyway, when we arrived... More

Was this review helpful? Yes
Ruth L, General Manager at Cloudcroft Hotel, responded to this review

Thank you for taking the time to write us a review. I am sorry you were only partially happy with your room. Our goal at the Cloudcroft Hotel is to try to please each and every person that comes to stay with us. We know there are many other accommodations out there, so when we are selected it makes us... More

Dallas, Texas
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed a night here and we loved the roomy, comfy, cosy feel of the hotel room. The location is great we walked to the western bar, dave's club, and other stores around the block. Super quiet and calm town. Nice place of serenity, would come again! I had a blast taking pictures though out town especially... More

Was this review helpful? Yes 2
Aberdeen, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 14, 2014

Home from home, this hotel was a great little find! Having had a last minute change of plan we ventured into the Sacramento Mountains for a nights stay in Cloudcroft. We were happily welcomed by cheerful staff and shown to our room. The rooms are big, the wooden decor makes a them seem very homely. The room was warm despite... More

Was this review helpful? Yes
Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

We had a one night stay in Cloudcroft and I wish we stayed for another. The hotel was a real treat. It had the feel of an alpine ski lodge in France! The decor was tasteful, the rooms were a good size and the manager was very welcoming and helpful. Staying at a hotel like this was so refreshing after... More

Was this review helpful? Yes 1
Peoria, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

Just opened - great new coffee/gelato shop in the hotel. The best is the Affogato al café, which is gelato with shot of expresso poured over it. Italian pistachio is heavenly! Flavors change regularly

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 28, 2014

Awful bed. The refrigerator was so loud I had to unplug it. One ply toilet paper. Paid for a room downtown, got a room on a gravel road off to the side. Had to leave a day early and the manager blamed charging me on the computer. This is a horrible place to stay. There are so many cabins etc... More

Was this review helpful? Yes
Ruth L, General Manager at Cloudcroft Hotel, responded to this review

I truly love reviews such as yours. I want to thank you for taking the time to write it. However, I thought when we spoke you were excited to find we still had one ground floor room in our annex with a king size bed, grass for your canine right outside the front door, a full kitchen, lots of room... More

Albuquerque, New Mexico
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 28, 2014

My wife and I were on a short road trip for our anniversary. While driving we decided to go to Cloudcroft, since we had never been there before. My wife came across this place by checking hotels in the area on he phone. After seeing the pictures and reading a few reviews we figured "what the hell", we've stayed in... More

Was this review helpful? Yes 5
Ruth L, General Manager at Cloudcroft Hotel, responded to this review

Thank you 505Noah, I am so happy we were a small part of your anniversary. We all wish you many more and hope you spend another one with us soon. Take care. More

Sierra Vista, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

We stayed at CloudCroft Hotel for 2 nights over the weekend. I really liked are room and claw foot bathtub. Everyone that worked there were so freiedly too! I will go back and stay, next time I want the room with the Balcony, it looked awesome!

Was this review helpful? Yes 1
Ruth L, General Manager at Cloudcroft Hotel, responded to this review

Thank you KimD, Just let us know ahead of time when you will be returning and I will have the balcony room waiting on you. More

Shreveport
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 19, 2014

I never actually got to stay at this hotel and never will now ! I wish I could give a zero score!!! I booked a night at this hotel for our 12 th anniversary more than a month in advance through expedia. As usual, I called a week or so before to double check on our reservations. To my surprise...there... More

Was this review helpful? Yes 3
Ruth L, General Manager at Cloudcroft Hotel, responded to this review

Dear Stefani, I can not apologize enough for your disappointment. Unfortunately, we can not control Expedia. After you and I talked, I called them to get your reservation number. I retrieved the credit card number you put on their site. Our computer will charge for your stay 48 hours before you arrive. If your card does not go through, it... More

Meridian, Mississippi, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014 via mobile

Beds were awesome and pillows were awesome! Staff was helpful and friendly! Crisp mountain air and the drive there was beautiful! Room was was spacious with antique furnishings. Was disappointed in size of bathroom and lack of water pressure and no air condition but had 3 ceiling fans and a large floor fan. Those kept room cool at night just... More

Was this review helpful? Yes 2
Ruth L, General Manager at Cloudcroft Hotel, responded to this review

Thank you so much and we look forward to your return. More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Cloudcroft Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cloudcroft Hotel

Address: 306 Burro Ave, Cloudcroft, NM 88317
Phone Number:
Location: United States > New Mexico > Cloudcroft
Price Range (Based on Average Rates): $
Hotel Class:2 star — Cloudcroft Hotel 2*
Number of rooms: 13
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, Odigeo and Priceline so you can book your Cloudcroft Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Hotel & grounds (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
View from room (2)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (11)
Viewed
Bathroom (1)
Hotels you might also like...
Check In Check Out
Price Your Stay