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Cloudcroft Hotel

Certificate of Excellence
306 Burro Ave, Cloudcroft, NM 88317
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1 room 1 guest
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Cloudcroft Hotel
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60 Reviews from our TripAdvisor Community

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Traveler rating
    24
    15
    9
    5
    7
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18
29
5
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (60)
  • Mar-May only
    (13)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (4)
All months
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had no windows in our room, the town mostly closes down around 5pm which is fine but also not having a window or balcony or anything made us feel a bit claustrophobic in our room all evening. It was clean and nice though. Cute rustic feel. Claw foot tub, TV, coffee maker.

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 4 weeks ago

This place really has such potential. The room we stayed in has charm appeal. They've taken time to collect vintage items like claw tubs, old stoves, lovely quilts, lamps, and bureaus. The bed. Oh, the bed. My husband, who is a veteran and has slept in all kinds of places woke up this morning and said, "Well, at least we... More 

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Travelers are raving about these Cloudcroft hotels

Texas
Level Contributor
118 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was a little apprehensive after reading a few reviews and due to typically staying in chain hotels, but have to say that I really enjoyed my stay at the Cloudcroft Hotel! I was traveling with kids who thoroughly enjoyed the antique touches in the room. The hotel is above the gift shop. It is in the perfect location. There... More 

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Mission Viejo, California
2 reviews
2 of 5 stars Reviewed 4 weeks ago

We booked a room with two queen beds and the room was large, clean and cute with quilts on the beds, an old stove,old fashioned bath tub, etc. The main problem with the room is there were no windows. It was stuffy and dark. The three ceiling fans did little to help and the a/c was very loud. When we... More 

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Santa Fe, New Mexico
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My husband and I love Tripadvisor as it has helped us choose hotels around the world and in New Mexico. Unfortunately the Cloudcroft Hotel was a dismal experience for us. The Cloudcroft Hotel's website indicated the hotel was 'pet-friendly.' However when we confirmed our reservation and mentioned we were bringing our dog, we were told we could not stay at... More 

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Dallas, Texas
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel for one night in July. It is in a great location, and the room was just fine, until we tried to go to sleep. The mattresses were awful, very uncomfortable and LOUD. I still haven't figured out what was so loud. Any time one of us would move (which was frequent because of the uncomfortable... More 

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Gothenburg, Sweden
1 review
5 of 5 stars Reviewed June 30, 2015 via mobile

My wife and I spent one night in June at this great place. The rooms are definitely not your "regular" hotel, but in a good way. Felt very much like a western town an in line with cloudcroft as a destination. We didn't really met the staff since we arrived later, but they had prepared a great welcome and a... More 

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Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 25, 2015

No window, plastic sheets, boulders for pillows, bathroom door squeaks loudly and there's no handle on the outside of the bathroom door, so if you close the door you have to stick your fingers in the door jam to open it. Lovely and cool outside, but need to run DC-10 sounding ac inside, and I think that's it!!!

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Ashland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 11, 2015

My wife and I are well seasoned travelers and have spent lots of time in hotels and motels around the world so we cans speak with some authority. Despite arriving well before 7PM (the time we were told we would be greeted by the concierge), we found no one there. After a call we got the code to enter the... More 

Was this review helpful? Yes 4
West, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 7, 2015

My husband and I went on a weekend getaway and were disappointed in our choice of hotel! We arrived late in the evening and were left keys for a room not even attached to the historic hotel. The room we were in was VERY hot. The small window unit was not near enough to keep the room cool. We turned... More 

Was this review helpful? Yes 1
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