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The Hotel

501 S. Terrace, Chama, NM 87520
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19 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Italian first
  • Swedish first
  • Any
English first
  • All months
    (19)
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    (4)
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 26, 2015

The Hotel and Shops is my favorite place to stay during my frequent trips to Chama. Roger and Barbara are very friendly, the rooms are simple but comfortable and clean and the Cumbres and Toltec Scenic railroad is right across the street. Not a 4 star hotel, but more like a home away from home.

Was this review helpful? Yes 3
Dallas, Texas, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

Boy did I get lucky. I was searching the internet, trying to find a place to stay in Chama and I happened upon The Hotel. Quaint, unique, charming and friendly, it doesn't get any better than this. If you don't like friendly people, and, if you can only handle fancy, froufrou, then this is not the place for you. But... More 

Was this review helpful? Yes 2
Riverside, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 8, 2014

Great family atmosphere! Warm and cozy with lots of individual attention! Great shop inside for train souvenirs and other memorabilia. Great place to stay with the perfect location, right across from the train! Would stay there again and again! Highly recommend!

Was this review helpful? Yes 1
Bunch, Oklahoma
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 18, 2013

My wife and I stayed here mainly to ride the train, of course. We enjoyed the coziness, quaintness and the helpfulness of the staff. It was nice to be able to open the windows and enjoy the cool mountain air (July), listen to the evening rain on the balcony, and relax in a place that had much less of the... More 

Was this review helpful? Yes 1
Warrensburg MO
Level Contributor
169 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed October 23, 2013

What do you say about a place that has problems, yet you really like it and would return to it? It has such a great "feel" to it - the proprietor gives you that "just folks" sense. O.K., it's an old hotel, with oak floors, wood paneling, older plumbing fixtures (green pedestal sink), ungrounded 2-prong electrical outlets. Rooms are small,... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed October 9, 2013

I'm expressing my frustration on this review which was uncalled for. I had made a reservation and was gonna arrive late, I was instructed that a note would be on the window stating which room I'd be in and with the keys in there too. I was to ride the train with my date the next day, but to my... More 

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Foco
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 4, 2013

If you stay at the Hotel and Shops long enough, or frequently enough, you become part of the family. The owners go out of their way to make sure that your stay is clean, affordable, and above all, happens in a friendly environment. Travelers should keep in mind that the Hotel and Shops is a historic building. So you won't... More 

Was this review helpful? Yes 2
Alamogordo, New Mexico
Level Contributor
187 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 stars Reviewed July 12, 2013

this was my first trip to chama, to ride the train, and won't be my last. I spent two nights at THE HOTEL[sometimes referred to as the old railroad hotel] and really enjoyed it. if you want to enjoy a hotel from the '30s this is it. except for the gift shop, the entire place is like a museum. that... More 

Was this review helpful? Yes 3
Spring, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 29, 2013

I've been going to Chama for several years to enjoy the railroad and small-town atmosphere. The Hotel is my preferred place to stay. Yes, it's old. Yes, the floors creek. Yes, the rooms are small. And those things make it part of an enjoyable experience. The Hotel is a remnant of a different time and that's part of the reason... More 

Was this review helpful? Yes 5
Midland Park, New Jersey
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 6, 2012

...if you're not a fancy person and would like to stay in a genuine railroad hotel then this is the place for you. Barbara and Rodger are great hosts who always make you feel welcome. I love the Hotel and Shops!

Was this review helpful? Yes 4
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