We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Hotel

501 S. Terrace, Chama, NM 87520
The Hotel
Write a Review

19 reviews from our community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    10
    3
    3
    2
    1
See reviews for
3
6
5
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
  • All months
    (19)
  • Mar-May only
    (4)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (0)
All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

The Hotel and Shops is my favorite place to stay during my frequent trips to Chama. Roger and Barbara are very friendly, the rooms are simple but comfortable and clean and the Cumbres and Toltec Scenic railroad is right across the street. Not a 4 star hotel, but more like a home away from home.

Was this review helpful? Yes 1
Dallas, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

Boy did I get lucky. I was searching the internet, trying to find a place to stay in Chama and I happened upon The Hotel. Quaint, unique, charming and friendly, it doesn't get any better than this. If you don't like friendly people, and, if you can only handle fancy, froufrou, then this is not the place for you. But... More 

Was this review helpful? Yes 1
Riverside, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 8, 2014

Great family atmosphere! Warm and cozy with lots of individual attention! Great shop inside for train souvenirs and other memorabilia. Great place to stay with the perfect location, right across from the train! Would stay there again and again! Highly recommend!

Was this review helpful? Yes
Bunch, Oklahoma
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 18, 2013

My wife and I stayed here mainly to ride the train, of course. We enjoyed the coziness, quaintness and the helpfulness of the staff. It was nice to be able to open the windows and enjoy the cool mountain air (July), listen to the evening rain on the balcony, and relax in a place that had much less of the... More 

Was this review helpful? Yes 1
Warrensburg MO
Level Contributor
155 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed October 23, 2013

What do you say about a place that has problems, yet you really like it and would return to it? It has such a great "feel" to it - the proprietor gives you that "just folks" sense. O.K., it's an old hotel, with oak floors, wood paneling, older plumbing fixtures (green pedestal sink), ungrounded 2-prong electrical outlets. Rooms are small,... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed October 9, 2013

I'm expressing my frustration on this review which was uncalled for. I had made a reservation and was gonna arrive late, I was instructed that a note would be on the window stating which room I'd be in and with the keys in there too. I was to ride the train with my date the next day, but to my... More 

Was this review helpful? Yes
Foco
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 4, 2013

If you stay at the Hotel and Shops long enough, or frequently enough, you become part of the family. The owners go out of their way to make sure that your stay is clean, affordable, and above all, happens in a friendly environment. Travelers should keep in mind that the Hotel and Shops is a historic building. So you won't... More 

Was this review helpful? Yes 2
Alamogordo, New Mexico
Level Contributor
156 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed July 12, 2013

this was my first trip to chama, to ride the train, and won't be my last. I spent two nights at THE HOTEL[sometimes referred to as the old railroad hotel] and really enjoyed it. if you want to enjoy a hotel from the '30s this is it. except for the gift shop, the entire place is like a museum. that... More 

Was this review helpful? Yes 3
Spring, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 29, 2013

I've been going to Chama for several years to enjoy the railroad and small-town atmosphere. The Hotel is my preferred place to stay. Yes, it's old. Yes, the floors creek. Yes, the rooms are small. And those things make it part of an enjoyable experience. The Hotel is a remnant of a different time and that's part of the reason... More 

Was this review helpful? Yes 5
Midland Park, New Jersey
Level Contributor
49 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 6, 2012

...if you're not a fancy person and would like to stay in a genuine railroad hotel then this is the place for you. Barbara and Rodger are great hosts who always make you feel welcome. I love the Hotel and Shops!

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question

3 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Hotel & grounds (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities