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Holiday Inn Express Bernalillo

2.5 of 5 119 Bell Lane, Bernalillo, NM 87004
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Holiday Inn Express Bernalillo
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Holiday Inn Express Bernalillo
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106 reviews from our community

Traveler rating
    41
    37
    15
    6
    7
See reviews for
27
43
6
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (19)
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    (28)
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    (27)
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Top Contributor
51 reviews 51 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The lobby, dining area, etc are all torn up but the rooms are fine. The young man at the desk jumped through himself to give us a room that met our needs. The breakfast was great. The young lady in staff was very helpful and solicitous of our toddler. Will continue to use this venue as a stopping point on... More 

Was this review helpful? Yes
Josie A, Manager at Holiday Inn Express Bernalillo, responded to this review

Dear Krwman, We love our team and am glad that we exceeded your expectation! Thank you for choosing Holiday Inn Express Bernalillo and thanks for the feedback. Will be happy to serve you again on your next visit! Again thank you! Safe travel! Kind Regards, Josie Manager More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 19, 2014 via mobile

after very hectic day of canceled flights changing planes and getting a car rented we found ourselves in the midst of an accident that backed up the road leading to Durango Colorado. After sitting in a major back up for over 45 minutes we decided to turn around and come back to find a hotel for the night as we... More 

Was this review helpful? Yes
Josie A, Manager at Holiday Inn Express Bernalillo, responded to this review

Hello Its4metoo, Thank you for staying with us and thanks for the feedback, glad that you and your family had a quite stay here at Holiday Inn Express Bernalillo, We thank you for choosing us and hope to see you again soon! Kind Regards, Josie More 

Linkoping, Sweden
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 16, 2014

The rooms were nice and the ongoing construction was not disturbing with noice, however common areas such as for breakfast was under work. Talking about breakfast, very basic and for an Eurpopean, not really usefull at all. I went out. Still it had the basic American stuff you may expect if you're american, still all vary basic I would say.... More 

Was this review helpful? Yes
Josie A, Manager at Holiday Inn Express Bernalillo, responded to this review

Hello GGFrisk, We appreciate you taking the time to leave your comments. We love that you find our staff friendly, Our staff works hard to provide clean and comfortable rooms for our guests, glad that you enjoyed our clean and spacious room, but we also apologize that our breakfast selections did not meet your expectations. Safe Travel and We look... More 

Fort Worth, Texas
Top Contributor
113 reviews 113 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 11, 2014

This is a good Holiday Inn Express despite it is undergoing renovation of its public areas on the first floor. The work is at a standstill because Sandoval County is slow getting out proper permits. Our large room was comfy, good pillows and bed. Breakfast was typical HIE fare but miraculously served in a make-do construction site. The staff was... More 

Was this review helpful? Yes
Josie A, Manager at Holiday Inn Express Bernalillo, responded to this review

Dear WildflowerMama, We greatly appreciate your time in giving us your feedback about your recent stay here at Holiday Inn Express Bernalillo, We are glad that you had enjoy your stay. Please come by and visit us again so you can see our newly renovated hotel. Once again thank you! Kind Regards, Josie A. More 

1 review
4 of 5 stars Reviewed December 9, 2014

The Inn is easy to see from the main road but a bit hard to get to. Once there the friendly staff handled checking easily despite the fact that the all the public areas are under construction. The construction has been halted for several weeks because Sandoval County can't get around to issuing the permits. The staff handles this with... More 

Was this review helpful? Yes
Josie A, Manager at Holiday Inn Express Bernalillo, responded to this review

Dear Beth P. Thank you for taking the time to share your experience at the Holiday Inn Express Bernalillo, We are delighted to hear that you enjoyed the room and the property. We look forward to seeing you back around next year! Thank you again and see you soon! Kind Regards, Josie A. Manager More 

San Antonio, Texas, United States
1 review
4 of 5 stars Reviewed December 3, 2014

This hotel is being remodeled I did not realize this, but it all worked out the People who work at this hotel are the most professional, friendly and was willing to do what ever we needed to make our stay great. Because of there attitude it was the best stay we ever had at a Holiday Inn Express. I will... More 

Was this review helpful? Yes
Josie A, Manager at Holiday Inn Express Bernalillo, responded to this review

Dear ddw535, Thank you for taking the time to write a kind review! I am glad to hear that our staff exceeded your expectations and that you enjoyed your time here at Holiday Inn Express Bernalillo, I will make sure to pass your compliments to all team members, I hope you will make plans to come stay with us again... More 

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 13, 2014

We stayed during the week of the Hot Air Balloon Fiesta. The front desk staff were all nice and willing to assist us with all our needs. Jori, front desk agent, by far was exceptional in many ways. He was truly kind and very professional when I arrived. We had issues but were promptly resolved. When Jori was at work,... More 

Was this review helpful? Yes
Josie A, Manager at Holiday Inn Express Bernalillo, responded to this review

Dear Pokey01, Thank you for taking the time to let us know how were doing here at Holiday Inn Express Bernalillo, We apologize for the little issues that you had encountered during your stay and glad that we are able to resolved it and still meet your expectations. We look forward to seeing you the next time you are in... More 

Seattle, Washington
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 5, 2014

This hotel was really overpriced for what and where it was. Lots of disappointments - the swimming pool was indoor which was really not what we wanted in the middle of summer in Albuquerque; the gym wasn't air-conditioned and didn't have any windows so was like working out in a sauna; the cable TV in the rooms worked very selectively... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Bernalillo, responded to this review

Dear Maria B, We appreciate you taking the time to share your feedback regarding your stay with us. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet... More 

Vail, Colorado
Top Contributor
99 reviews 99 reviews
18 hotel reviews
142 helpful votes 142 helpful votes
2 of 5 stars Reviewed October 23, 2014

Had I known this hotel was currently under construction during my stay I would have not booked it to begin with. I stayed October 16-19. Immediately upon entering I was greeted with stripped down walls, lots of signs apologizing for the mess, and also annoying loud vacuum cleaner in the lobby. The lobby is dark and unwelcoming. I booked through... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Bernalillo, responded to this review

Dear Xajiks, Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology for the... More 

Cranston, RI
Contributor
20 reviews 20 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 29, 2014

I would definitely recommend the Holiday Inn Express. It is conveniently located to the highway and very close to stores, restaurants, gym and casino. It is very clean, remodeled and the staff was nice. I stayed at the Holiday Inn Express in Bernalillo from September 18, 2014 to September 22, 2014. The front desk staff was very friendly and helpful... More 

Was this review helpful? Yes
Josie A, Manager at Holiday Inn Express Bernalillo, responded to this review

Dear Travelri, Thank you for taking the time to share your experience at the Holiday Inn Express Bernalillo. We were happy to see you enjoyed the room and the property. We look forward to seeing you back when your travels brings you again in our area. Thank you again and see you soon! Kind Regards, Josie A. Manager More 

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Additional Information about Holiday Inn Express Bernalillo

Address: 119 Bell Lane, Bernalillo, NM 87004
Phone Number:
Location: United States > New Mexico > Bernalillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Bernalillo 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Bernalillo Hotel Bernalillo
Holiday Inn Bernalillo

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