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Holiday Inn Express Bernalillo

2.5 of 5
119 Bell Lane, Bernalillo, NM 87004
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Holiday Inn Express Bernalillo
Ranked #1 of 4 hotels in Bernalillo
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64 reviews from our community

    Trip type
Traveler rating
    28
    17
    10
    3
    6
Date Rating
Salt Lake City
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 17, 2013

Back of the building view is of a field and local neighborhood. Front views are a busy street. The beds were very comfortable. The express breakfast was standard Holiday Inn Express breakfast. However, the attendant was very efficient in keeping food re-stocked. We didn’t use it but we found out that there is a free shuttle to a casino.

Was this review helpful? Yes
spidey78, Front Office Manager at Holiday Inn Express Bernalillo, responded to this review
April 21, 2013

Hello, thank you so much for taking the time to write a review. In your next visit we can recommend really good local restaurants in the area. Also we are scheduled for a remodel of the hotel so you should see new amenities and features when you return. We hope that next time you also get to use the shuttle... More

Denver, Colorado
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 31, 2013

I stayed there only one night and never again. Got in the elevator to go to my room and was greeted with odors that would knock you off your feet - floor cleaning solvents. Got out of the elevator and the odor much stronger that I started being nauseated. To make the room tolerable I had to stuff towels under... More

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spidey78, Manager at Holiday Inn Express Bernalillo, responded to this review
April 1, 2013

Hello, I do apologize that your stay was less than satisfactory. I would like to assure you that all the chemicals that are used in our hotel have been approved as safe. The hotel does not have any bed bug issues and it has been cleared Rio Rancho Pest Solutions. We do take every concern very serious as we are... More

Denver, Colorado
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed February 25, 2013

I really liked this motel. As far as Holidays Inns go, this is an especially nice one. Room was beautiful, nice pool, good breakfast with large selection, front desk was polite and helpful. Overall a very good experience! Would stay here again.

Was this review helpful? Yes
spidey78, Front Office Manager at Holiday Inn Express Bernalillo, responded to this review
February 27, 2013

Hello, first I would like to thank you for staying with us and for taking the time to write a review. I'm glad you and your family had a great time at our hotel and that you were happy with the accomodation we gave you. In the future we can recommend local and good restaurants in our area we know... More

Rio Rancho, New Mexico
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 17, 2013

So, 2nd time staying here and 2nd time the front desk help was below par. I am a Platinum member and stay at Hoiliday Inns between 70 to 80 days a year, so when I use a reward night I except the same professionalism and quality I get when paying. Which is about 10K per year by the way... So,... More

Was this review helpful? Yes 2
spidey78, Front Office Manager at Holiday Inn Express Bernalillo, responded to this review
February 18, 2013

First I would like to thank you for staying with us and for taking the time to do the survey. I do apologize that your stay was less than satisfactory. Please be assured that your issues have been addressed, and more important we are working hard to improve our staff response to all of our guest needs. Your survey is... More

Georgetown, Texas
Top Contributor
51 reviews 51 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 5, 2012

We were passing through the area and stayed here one night. The hotel is very accommodating. We arrive early and they rushed to ready a room for us. The hotel appears to be very popular. The beds were comfortable and the room was very clean. Breakfast had a large selection.

Was this review helpful? Yes 1
spidey78, Front Office Manager at Holiday Inn Express Bernalillo, responded to this review
January 31, 2013

Hello, thank you for taking the time to write a review, we are looking forward to host you again. In your next visit we can recommend really good restaurants and some local attractions. Also we are scheduled for a remodel of the hotel so you should see new amenaties and features when you return. Again, thank you and we'll see... More

Kirkland, Washington
Top Contributor
70 reviews 70 reviews
49 hotel reviews
Reviews in 46 cities Reviews in 46 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed October 3, 2012

A pretty standard experience here, no real complaints but nothing stands out either. Convenient for us when traveling to Chaco Canyon. The rooms are decorated in warm colors, the lighting was very good, there was plenty of space for luggage and a roomy counter in the bathroom. The towels were tatty and the shower curtain a little sour, but clean... More

Was this review helpful? Yes 1
spidey78, Front Office Manager at Holiday Inn Express Bernalillo, responded to this review
January 31, 2013

Hello, thank you for taking the time to write a review and for your business. In your next visit we can recommend really good healthy restaurants in the area. Also we are scheduled for a remodel of the hotel so you should see new amenaties and features when you return. Again, thank you for your business and we'll see you... More

Santa Fe, New Mexico
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 7, 2012

Nice hotel with comfortable beds, good service, and a great free breakfast. The rooms aren't equipped with a refrigerator or microwave, but the staff brought us a fridge upon request. A good choice in Bernalillo.

Was this review helpful? Yes 3
spidey78, General Manager at Holiday Inn Express Bernalillo, responded to this review
September 10, 2012

Hello and thank you for your review of our hotel and for your business! I hope that when you have a chance you will visit us again. We are scheduled for a remodel of the hotel so you should see new amenaties and features when you return. Be sure to try and stay for Balloon Fiesta as that is just... More

New York City, New York
Top Contributor
55 reviews 55 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 27, 2012

During a recent roadtrip vacation, we stayed at the hotel in Bernalillo. I was pleasantly surprised. The rooms were a bit out of date but clean and comfortable for a one night stay. It was a good stopping off place on our way to Santa Fe.

Was this review helpful? Yes 1
spidey78, General Manager at Holiday Inn Express Bernalillo, responded to this review
September 10, 2012

Hello and thank you for your review of our hotel and for your business! I hope that when you have a chance you will visit us again. We are scheduled for a remodel of the hotel so you should see new amenaties and features when you return. Be sure to try and stay for Balloon Fiesta as that is just... More

Reno, Nevada
Top Contributor
67 reviews 67 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 2, 2012

Rooms were a little older, beds were worn in, there are no fridges in the rooms unless you get a suite, the parking lot was hard to find and had a room view of someones run down house. This place could definitely use some remodeling but wasn't the worst place to stay. Wish they had an outdoor pool and longer... More

Was this review helpful? Yes
spidey78, General Manager at Holiday Inn Express Bernalillo, responded to this review
September 10, 2012

Hello and thank you for your review of our hotel and for your business! I hope that when you have a chance you will visit us again. We are scheduled for a remodel of the hotel so you should see new amenaties and features when you return. Be sure to try and stay for Balloon Fiesta as that is just... More

Alvin, Texas, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 19, 2012

This was a very nice hotel. It was clean, the staff was friendly and we really enjoyed our stay there.

Was this review helpful? Yes 1
spidey78, Owner at Holiday Inn Express Bernalillo, responded to this review
July 20, 2012

Thank you very much for the time you took to write the review and for your business! Please continue to stay with us in the future as we are planning some renovations soon to make our hotel even better! Next time your are in town please ask us about the Coronado State Monument and other tourist areas! Thank you! More

 
 
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Additional Information about Holiday Inn Express Bernalillo

Also Known As:
Holiday Inn Express Bernalillo Hotel
Holiday Inn Express Bernalillo Hotel Bernalillo
Holiday Inn Bernalillo
Bernalillo Holiday Inn
Address: 119 Bell Lane, Bernalillo, NM 87004
Phone Number:
Region: United States > New Mexico > Bernalillo
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Bernalillo
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Come experience the Holiday Inn Express Bernalillo Hotel, conveniently located at I-25 and Hwy 550 (Placitas/Bernalillo Exit 242) between Santa Fe and Albuquerque! Our astounding property is centrally located to the New Mexico Soccer Complex, Balloon Fiesta Park, Bernalillo Wine Festival Grounds, Santa Ana Golf Course and Star Casino, Sandia Casino, San Felipe Hollywood Hills Racetrack and Casino, Coronado State Monument, Sandia Peak Tramway, and many restaurants within 1 mile of the hotel ranging from fast food to fine dining. The Holiday Inn Express Bernalillo offers 70 Spacious Guestrooms that include Kings, Double Queens, and King Suite Rooms that offer in-room microwaves, refrigerators, and sofa-sleepers. Special in-room amenities include 27-inch flat screen color TV s, 2-line telephones, free high speed internet, Voice Mail, Coffeemaker, Iron with Board, and Free Local Calls. The Holiday Inn Express Bernalillo also features a complimentary Deluxe Smart Start Continental Breakfast, Indoor Heated Pool and Hot Tub, Exercise Facility, and Free U.S.A. Today Paper in the morning. BUSINESS: Intel and Honeywell HOSPITALS: Lovelace / Sandia, UNM, PresbyterianSCHOOLS: Bernalillo High School, University of New Mexico, TVI So come stay with us at the Holiday Inn Express Bernalillo and Enjoy our friendly and relaxing Southwestern Culture! ... more   less 
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