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Hilton Woodcliff Lake

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200 Tice Boulevard, Woodcliff Lake, NJ 07677
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Hilton Woodcliff Lake
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429 Reviews from our TripAdvisor Community

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Traveler rating
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    130
    92
    54
    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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    (429)
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    (85)
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Newark, New Jersey
Level Contributor
7 reviews
7 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The hotel room was okay - large enough for comfort, clean enough except when cleaning staff did not show up, some staff members tried to make the stay pleasant and comfortable. The problems went like this: I was in the conference until lunchtime. When I returned to my room, I noticed it had not been cleaned. I saw the cleaning... More 

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Arlington, VA, United States
1 review
3 of 5 stars Reviewed 1 week ago

No fridges in rooms, no mouthwash given unless you go ask the front desk. The gym was ok. The best part of the hotel was the service, by far. When I needed said mouthwash, I had no problem getting some from the front desk. I needed plastic utensils to eat my leftovers at 1am and the bartender got some for... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Debbie P, Public Relations Manager at Hilton Woodcliff Lake, responded to this review

Dear Michael B, Thank you very much for recognizing our customer service. It is extremely important to us that we care for your needs while you are visiting with us. Although certain items are not available at check-in, it is certainly no problem for us to provide you with what you need upon request and I am glad that we... More 

Sea Cliff, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Mut go and see Liliana at the bar/retaurant she is such a delight! The service at this hilton is by far the best I have experienced. The hotel was not even that busy and yet the staff seemed excited to be there and accomodate my needs. I am overly satifsfied with the service here.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Debbie P, Public Relations Manager at Hilton Woodcliff Lake, responded to this review

Dear Nina M, Thank you for sharing your glowing 5-star review! Your great experience is ours as well! It is absolutely so rewarding for us to have exceeded your expectations and to have provided you with the best service you have experienced. On behalf of all of us here at the Hilton Woodcliff Lake, I hope you will be back... More 

Spotswood, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Layout of the hotel is terrible. If you use a cane or a walker, don't stay at this hotel. The distance from the lobby to the rooms is like walking in a marathon. There is construction going on at the hotel and the hallways are strewn with pieces of sheetrock and noise from the drilling and hammering that is going... More 

Review collected in partnership with Hilton Hotels & Resorts

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Debbie P, Public Relations Manager at Hilton Woodcliff Lake, responded to this review

Dear Nancy B, I am so sorry that you were disappointed in our hotel. Our hotel is set on 21 acres and was designed to complement the pastoral setting making it long rather than tall. We do try our best to accommodate requests to be nearer to the elevators or the lobby whenever possible, especially for those people who use... More 

Travelers are raving about these Woodcliff Lake hotels

Newburgh, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

My wife killed 3 bugs in our bed; the bathroom was dirty as was the mirrors and windows; there was a unpleasant odor to the room. We were staying here for a family wedding and none of our blocked off rooms were together. My wife, our son and myself were in the room and there was only 2 glasses, cups,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Debbie P, Public Relations Manager at Hilton Woodcliff Lake, responded to this review

Dear Harry D, On behalf of our hotel team, I am so sorry that you had an unpleasant stay with us. It is our responsibility to ensure your comfort and satisfaction and it appears that we let you down. Please know that your comments are extremely important to us and have been reviewed by our hotel management team and discussed... More 

Canberra, Australia
Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is quite a large hotel and was tucked away. We stayed here on our way from Boston to NYC with a shopping visit planned at Woodbury Outlet mall the day after. The hotel was well kept and the room was what you would expect for a Hilton property. The hotel gym was slightly larger than standard. Breakfast was excellent,... More 

Was this review helpful? Yes
Debbie P, Public Relations Manager at Hilton Woodcliff Lake, responded to this review

Dear Nathan M, Thank you for the 5-star review of your stay with us. Our goal is to provide you with the very best care and comfort while you are here and I am so glad we were successful in doing that for you. I hope you made some great purchases at Woodbury Commons (one of my favorite shopping centers!)... More 

New Jersey
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When you call this hotel to make a reservation they take you through a long pitch about the HHilton honors program and then they try to pitch their time shares. Do yourself a favor and if you have to stay at this particular hotel, make your reservations online. Additionally, I stayed at this hotel because I was attending a wedding... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Debbie P, Public Relations Manager at Hilton Woodcliff Lake, responded to this review

Dear timmylovesrome, On behalf of our entire team, I am sorry that you were inconvenienced by the reservation process and the delay in your shuttle transportation. Unfortunately, during peak hours phone lines can get very busy and it becomes necessary to place our callers on-hold. I understand how this can be frustrating. The shuttle service that we use to transport... More 

Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here recently for a family event. The hotel is in a pretty setting, near an office park, and an outdoor shopping plaza with higher end stores. Our room was a good size, with two queen beds. It looked recently updated, and had a refrigerator. Our room was 395, and it was a seriously long walk from the elevator.... More 

Was this review helpful? Yes
Debbie P, Public Relations Manager at Hilton Woodcliff Lake, responded to this review

Dear Dagny1028, Thank you so much for your kind comments! On behalf of our entire hotel team, I am so happy that you enjoyed your visit with us. It is our privilege to provide you with a comfy and convenient place to relax and enjoy all of the special events that surround the celebration you are attending. If you are... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had a truly great stay at this fine hotel. Interestingly enough, we had been at the same hotel three years earlier for another wedding, and the experience has not wavered since that time! The details for the stay, including brunch the next day, were on target, and the service was very attentive and always available.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Debbie P, Public Relations Manager at Hilton Woodcliff Lake, responded to this review

Dear Sheila M, Thank you for taking the time out of your day to share your 5-star review! We couldn't be happier that you so enjoyed your recent stay here. We are entrusted with the very important task of contributing to the joy of this special occasion and on behalf of our team, I am very glad we came through... More 

Sarasota, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Hilton staff is friendly, help, with anything you might need. Lovely lobby with seating, great bar for an late night cocktail, Starbuck for that all important morning cup of coffee. Great patio area for siting, pool is large and inviting.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Debbie P, Public Relations Manager at Hilton Woodcliff Lake, responded to this review

Dear Jeannette M, Thank you so much for your 5-star review! It means the world to us. We take great pride in delivering superior customer service and I am so glad we were able to do just that for you during your recent stay here. I am also glad that you were able to relax in our pool and on... More 

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