We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
118 Tran Hung Dao Street | Duong Dong, Phu Quoc Island, Vietnam
Hotel amenities
Save Saved
You added Charm to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Ranked #35 of 38 hotels in Phu Quoc Island
Write a Review

41 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Any
English first
Gonzales, Louisiana
1 review
4 of 5 stars Reviewed March 23, 2013

I have read some of the bad reviews and I have to disagree this was a very inexpensive hotel, and really got a lot of bang for the buck. I did also have trouble with the television but I had breakfast and left for the day to tour the beautiful island and returned for the evening to have dinner, which... More

Was this review helpful? Yes
Szczecin, Poland
20 reviews 20 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 24, 2013

The Charm resort was my second choice on the island and it was a second mistake. I choose a room in special price for 25$, the rooms in normal prices look the same like discount ones. The room standard was typically vietnamese. Dirty, stinky not cozy but I expect this. I didn't expect mini zoo in the room. I spend... More

Was this review helpful? Yes
Melbourne, Australia
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 20, 2013

We stayed here after Vietnam Airlines overbooked our flight and placed us here for a night. There are few good things to say about this place. The room was very average with very little lighting, a 2cm gap between the doors as others have mentioned, a TV that did not work, patches all over the roof and a shower head... More

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed December 12, 2012

My, advise is no matter how cheap the deal is on the Internet don't book, check the place out first, we walked in off the street to book for seven nights and the room we saw was terrible. Dirty looking smelly with damp walls, from outside it looked great. Poss. They have a couple of blocks one one we were... More

Was this review helpful? Yes
Leeds, United Kingdom
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 8, 2012

We arrived in Duong Dong at dusk and booked into this place for one night rather than search for anywhere better in the dark. The room we were given on the ground floor had double glass doors which didn't close properly and horrible dirty curtains. There was only one, energy saving, bulb in the three ceiling lights which didn't give... More

Was this review helpful? Yes
London, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 15, 2012

within an hour of arriving there was a giant millipede walking across the floor, about 15cm like something from the jungle- literally! we managed to scoot it outside and hoped it was a one off random, but then we realised that the glass doors (in the glass fronted bungalow- no frosting) had gaps 2cm at the bottom so any old... More

Was this review helpful? Yes 1
14 reviews 14 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed March 30, 2012

Friends Tourist agency booked us into this horrible hotel. We refused to stay. Trying to book thru Agoda was useless, the Charm computers had not overcome the millennium bug! They were stuck on 1988! That made them useless, you could not change the date so could not book anything else. Besides the power went off. When we returned to the... More

Was this review helpful? Yes 2
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 8, 2012

Although further from the beach than a lot of places, it was only a 5 min walk. Our room (a private bungalow) was lovely, nice and spacious. Bathroom clean and the towels fluffy (we seemed to have has a bad run of super thin towels) We had looked at several bungalows on the beach but decided the super cool aircon... More

Was this review helpful? Yes
Ljubljana, Slovenia
15 reviews 15 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 6, 2012

We have booked in advance from agoda and the price is very high for the accomodation far away from the beach . we stay in first floor of the hotel and at the first evening when under shower the water dont flush any more. No water in whole hotel. Also there was not clean, brown towels and blankets terrible.We must... More

Was this review helpful? Yes 1
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 12, 2012

When you arrive at this hotel you have the first impression that it is luxurious and very zen style...then you enter and you notice that maintenance wasn't a priority: the lamps are half broken, the little pool in front of the reception is empty...That is said, the staff is nice and the rooms aren't bad at all: they have cable... More

Was this review helpful? Yes

Been to Charm? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Charm

Also Known As:
Charm Hotel
Charm Phu Quoc Island
Address: 118 Tran Hung Dao Street | Duong Dong, Phu Quoc Island, Vietnam
Location: Vietnam > Kien Giang Province > Phu Quoc Island
Hotel Style:
Ranked #35 of 38 hotels in Phu Quoc Island
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Charm reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Charm, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.