We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

La Veranda Resort Phu Quoc - MGallery Collection

4.0 of 5 Tran Hung Dao Street, Ward 7 | Duong Dong Town, Phu Quoc Island 95000, Vietnam
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
La Veranda Resort Phu Quoc - MGallery Collection
Professional photos View all
Browse nearby
La Veranda Resort Phu Quoc - MGallery Collection
Write a Review

778 reviews from our community

Traveler rating
    527
    171
    58
    15
    7
See reviews for
106
499
28
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (778)
  • Mar-May only
    (196)
  • Jun-Aug only
    (182)
  • Sep-Nov only
    (163)
  • Dec-Feb only
    (237)
All months
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

As we were in the bus,leaving the hotel to go to the airport,the hotel representative asked us if we had used anything from the mini bar.Mind you we had been a guest for a week and hadn't used the mini bar.We answered no.We were then advised that housekeeping had to check before we could leave.We waited patiently in the bus... More 

Was this review helpful? Yes 4
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear Ron D, Firstly, I would like to thank you and your family for choosing to stay with us at La Veranda Resort for your choice of preferred resort for your recent vacation on Phu Quoc island. We greatly appreciate all of our guest’s feedback through such medians as Trip Advisor as this gives us the direct firsthand accounts from... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in La Veranda hotel for 5 nights in January 2015: 2 nights in Deluxe and 3 nights in Premium Deluxe (as they were not able to provide 5 nights in one room). However, the changing of room went very smoothly - the staff arranged everything. The hotel is in French colonial style with gorgeous garden and different lush... More 

Was this review helpful? Yes 4
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear Irene L, First of all, and on behalf of the entire team of La Veranda Resort, I would like to thank you for your wonderful and valuable synopsis on TripAdvisor. Reading your review, we were glad to see that you had a great time and enjoyed the experience at our French colonial style property very much including the gorgeous... More 

Melbourne
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We thoroughly enjoyed our meal at La Veranda. We dined upstairs on the terrace in time to watch the sun set. The waiting staff are delightful and make you feel very welcome. They were also very attentive without being overbearing. After reading other reviews we were felt comfortable that 1.5 million dong would be enough to have an enjoyable meal.... More 

Was this review helpful? Yes 1
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear Melbournekristen, Many thanks for deciding to dine with us at "The Peppertree" restaurant in La Veranda Resorts Phu Quoc. Rest assured, I have shared your kind praise with all the staff whom were delighted and this will surly encourage us to keep up the good work in providing "unforgettable dining experiences" for our present and future patrons. Kind regards,... More 

LONDON
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago

We came for our last night's dinner and were super disappointed with the food. Definitely wouldn't come again or recommend to anyone. It was also very expensive. And we were so disappointed we didn't go to mango bay instead which is so much nicer and cheaper!

Was this review helpful? Yes 1
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear fnatalie, Thank you for taking the time to tell us about your recent dining experience at our resort. We are sorry to note that your personal experience of our property did not meet your expectations. I have not noticed any of our outside guests leaving unhappy and it is a pity that you did not raise your concerns with... More 

Torcy, France
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Good: - Breakfast (choice and quality) - Design - Climatisation Bad: - You litteraly pay for everything (they ask for your room number all the time) - Everything is way too expensive - The pool is way too small - Horrible service (we were promptly asked to pay our drinks while we were swimming, breakfast booking was just a mess... More 

Was this review helpful? Yes 4
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear PHQBD, Many thanks for posting your constructive feedback on trip advisor. We place great value on all the different types of feedback we receive though this source as it provides us with firsthand experiences in which we can use to try to improve our property, facilities and services for the better enjoyment, comfort and luxury for our future guests.... More 

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Top hotel, no complaints. This hotel has the best staff, a great location in Phu Quoc, a unique feel and simply amazing food. Loved our stay here so thank you to the staff and the manager who we spoke with during a cocktail drinks evening (I forget your name I'm sorry). If you're looking for something a little different from... More 

Was this review helpful? Yes 2
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear Nrch1, I would like to thank you for choosing to stay with us at La Veranda Resort and taking the time to write such a positive review for our future guests to read on Trip Advisor. I was delighted to read how you appreciated and enjoyed our cocktail evenings on Friday nights and the amazing food tasted in our... More 

Melbourne, Victoria, Australia
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I would like to highly recommend Quyen at la veranda's spa.Her professionalism is outstanding Don't hesitate to book all your massage needs with her. La Veranda is a quaint and lovely resort located on the beach.

Was this review helpful? Yes 1
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear Andrea D, Let me thank you on behalf of the whole team at La Veranda Resort for choosing to stay with us during your recent trip to the beautiful island of Phu Quoc. Thank you so much for your very special and encouraging feedback on Trip Advisor pertaining to your outstanding SPA treatment with Ms. Quyen. I have shared... More 

Helsinki, Finland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is simply a great place to be. The staff is wonderful, the breakfast amazing and the whole atmosphere is elegant and refined. The clientele is mostly western-European seasoned travelers who know how to behave. New Year's Eve dinner on the beach was a decadent experience and the hotel excelled in the organization of this event. All in all,... More 

Was this review helpful? Yes 2
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear Heroboy81, It was so uplifting to read the title of your wonderful synopsis pertaining to your stay describing our beautiful slice of Paradise on Phu Quoc island: elegant and sophisticated.. We were thrilled to have been able to make such an impression on you and to provide you with a pleasant respite from the Scandinavian Winter. Rest assured I... More 

Fremantle, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hi all We arrived at the final part of our holiday to la veranda in vietnam. Saigon to PhuQuoc airport short flight and very efficient pick up. The hotel is very well organised with excellent rooms overlooking the beach. The management and staff are superb and efficient. Food was very good and evening meals on the beach memorable. Pool etc... More 

Was this review helpful? Yes 3
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear LivarotSredtWA, The whole team thanks you for choosing to stay with us for the last destination of your family vacation in Vietnam and for posting your very positive feedback on Trip Advisor. It was a pleasure to have you with us and we are all delighted that you enjoyed our facilities and services so much, including the "excellent rooms... More 

Senior Contributor
42 reviews 42 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived on Christmas Eve and were blown away by the location, service, and facilities. The gala dinner on the beach was was stunning - not only for the the food but for the speed that the staff swiftly organised umbrellas (both normal and beach) when a few drops of rain were felt. The Christmas stocking on the door knob... More 

Was this review helpful? Yes 2
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear addy-family, I would like to start by thanking you for choosing La Veranda as your preferred choice of hotels during your recent stay in Phu Quoc and for taking the time to post your very positive feedback on Trip Advisor. It was very warming to read how you appreciated the hard work done by all the team here in... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to La Veranda Resort Phu Quoc - MGallery Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about La Veranda Resort Phu Quoc - MGallery Collection

Address: Tran Hung Dao Street, Ward 7 | Duong Dong Town, Phu Quoc Island 95000, Vietnam
Phone Number:
Location: Vietnam > Kien Giang Province > Phu Quoc Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — La Veranda Resort Phu Quoc - MGallery Collection 4*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Despegar.com, Travelocity, Hotels.com, ACCOR, Odigeo, TripOnline SA and Tingo so you can book your La Veranda Resort Phu Quoc - MGallery Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Veranda Resort Phu Quoc, Member Of The Mgallery Collection Hotel
Mercure Phu Quoc Island
Accor Phu Quoc Island
Hotel Style:
#3 Spa Hotel in Phu Quoc Island
#4 Luxury Hotel in Phu Quoc Island
#7 On the Beach Hotel in Phu Quoc Island

609 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (519)
Viewed
Hotel & grounds (114)
Viewed
Pool/beach area (108)
Viewed
Room/suite (73)
Viewed
View from room (23)
Viewed
Dining (62)
Viewed
Bathroom (8)
Viewed
Business center/function rooms (1)
Viewed
1:30
Videos (2)
Viewed
Family/play areas (3)
Viewed
Other (125)

Management photos: Courtesy of the property manager

Viewed
All management photos (90)
Viewed
Pool/beach area (3)
Viewed
View from room (4)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (9)
Viewed
Bathroom (2)
Viewed
Dining (4)
Viewed
Other (60)
Hotels you might also like...
Check In Check Out
Price Your Stay