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La Veranda Resort Phu Quoc - MGallery Collection

4.0 of 5 Tran Hung Dao Street, Ward 7 | Duong Dong Town, Phu Quoc Island 95000, Vietnam
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La Veranda Resort Phu Quoc - MGallery Collection
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La Veranda Resort Phu Quoc - MGallery Collection
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787 reviews from our community

Traveler rating
    533
    174
    58
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    7
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506
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a wonderful 9 days at La Veranda over New Year. The hotel is really beautifully done, in a great location, and the staff were super friendly and helpful. We loved the twice daily delivery of cold towels and sorbet to the sun loungers…nice touch. We were a bit disappointed on arrival with the size of the room (we... More 

Was this review helpful? Yes 4
Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We travelled to Vietnam for Christmas and after a hectic few days in Ho Chi Minh we made our way to La Verandah on the beach in Phu Quoc.We are a well travelled family and this hotel ticked all the boxes.The Vietnamese staff were exceptional and the food was excellent.We enjoyed the style of this understated elegant hotel . For... More 

Was this review helpful? Yes 3
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear KarenAnneS1234, I would like to take this opportunity to thank you for choosing to stay with us during your recent trip to Phu Quoc and also for taking the time to post your valuable feedback on Trip Advisor. It was very warming to hear of your positive experiences especially with regards to the "magical New Years Eve Gala dinner... More 

Brentwood, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at La Veranda for 3 nights in January. I find the recent negative reviews difficult to reconcile with my experience. The staff struck a perfect balance of friendliness and attentiveness, and the standards of service were excellent at all times. Our room (a garden villa) was very spacious, immaculately clean and tastefully furnished in a casual French colonial... More 

Was this review helpful? Yes 2
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear Susan J, It was such a treat to read your full synopsis of your experiences with us during your relaxing ‘end of trip’ visit to our beautiful paradise island of Phu Quoc. All of us here remember your stay as you were a most pleasant and appreciative guest. It was so nice to know that after your research you... More 

Baku, Azerbaijan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We ended our 14 days trip through Vietnam with a 3 night stay at la Veranda and enjoyed it so much that we think to go back for longer. After visiting the website we realised that the photos a few years old as all the plants are so big now, now everything is a lush tropical garden which makes the... More 

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Was this review helpful? Yes 2
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear Katrin P, I would like, first of all, to thank you for taking the time to write a generous comment on Trip Advisor. 
You cannot imagine our sense of pride knowing that La Veranda Resort is the establishment you seemed to have liked the best in your 14 day tour of Vietnam; and that you enjoyed the “spacious, tropical... More 

Melbourne, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

As we were in the bus,leaving the hotel to go to the airport,the hotel representative asked us if we had used anything from the mini bar.Mind you we had been a guest for a week and hadn't used the mini bar.We answered no.We were then advised that housekeeping had to check before we could leave.We waited patiently in the bus... More 

Was this review helpful? Yes 4
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear Ron D, Firstly, I would like to thank you and your family for choosing to stay with us at La Veranda Resort for your choice of preferred resort for your recent vacation on Phu Quoc island. We greatly appreciate all of our guest’s feedback through such medians as Trip Advisor as this gives us the direct firsthand accounts from... More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in La Veranda hotel for 5 nights in January 2015: 2 nights in Deluxe and 3 nights in Premium Deluxe (as they were not able to provide 5 nights in one room). However, the changing of room went very smoothly - the staff arranged everything. The hotel is in French colonial style with gorgeous garden and different lush... More 

Was this review helpful? Yes 5
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear Irene L, First of all, and on behalf of the entire team of La Veranda Resort, I would like to thank you for your wonderful and valuable synopsis on TripAdvisor. Reading your review, we were glad to see that you had a great time and enjoyed the experience at our French colonial style property very much including the gorgeous... More 

Melbourne
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our meal at La Veranda. We dined upstairs on the terrace in time to watch the sun set. The waiting staff are delightful and make you feel very welcome. They were also very attentive without being overbearing. After reading other reviews we were felt comfortable that 1.5 million dong would be enough to have an enjoyable meal.... More 

Was this review helpful? Yes 1
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear Melbournekristen, Many thanks for deciding to dine with us at "The Peppertree" restaurant in La Veranda Resorts Phu Quoc. Rest assured, I have shared your kind praise with all the staff whom were delighted and this will surly encourage us to keep up the good work in providing "unforgettable dining experiences" for our present and future patrons. Kind regards,... More 

LONDON
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

We came for our last night's dinner and were super disappointed with the food. Definitely wouldn't come again or recommend to anyone. It was also very expensive. And we were so disappointed we didn't go to mango bay instead which is so much nicer and cheaper!

Was this review helpful? Yes 2
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear fnatalie, Thank you for taking the time to tell us about your recent dining experience at our resort. We are sorry to note that your personal experience of our property did not meet your expectations. I have not noticed any of our outside guests leaving unhappy and it is a pity that you did not raise your concerns with... More 

Torcy, France
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Good: - Breakfast (choice and quality) - Design - Climatisation Bad: - You litteraly pay for everything (they ask for your room number all the time) - Everything is way too expensive - The pool is way too small - Horrible service (we were promptly asked to pay our drinks while we were swimming, breakfast booking was just a mess... More 

Was this review helpful? Yes 4
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear PHQBD, Many thanks for posting your constructive feedback on trip advisor. We place great value on all the different types of feedback we receive though this source as it provides us with firsthand experiences in which we can use to try to improve our property, facilities and services for the better enjoyment, comfort and luxury for our future guests.... More 

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Top hotel, no complaints. This hotel has the best staff, a great location in Phu Quoc, a unique feel and simply amazing food. Loved our stay here so thank you to the staff and the manager who we spoke with during a cocktail drinks evening (I forget your name I'm sorry). If you're looking for something a little different from... More 

Was this review helpful? Yes 2
Jean Pierre G, General Manager at La Veranda Resort Phu Quoc - MGallery Collection, responded to this review

Dear Nrch1, I would like to thank you for choosing to stay with us at La Veranda Resort and taking the time to write such a positive review for our future guests to read on Trip Advisor. I was delighted to read how you appreciated and enjoyed our cocktail evenings on Friday nights and the amazing food tasted in our... More 

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Additional Information about La Veranda Resort Phu Quoc - MGallery Collection

Address: Tran Hung Dao Street, Ward 7 | Duong Dong Town, Phu Quoc Island 95000, Vietnam
Phone Number:
Location: Vietnam > Kien Giang Province > Phu Quoc Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — La Veranda Resort Phu Quoc - MGallery Collection 4*
Number of rooms: 70
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Also Known As:
La Veranda Resort Phu Quoc, Member Of The Mgallery Collection Hotel
Mercure Phu Quoc Island
Accor Phu Quoc Island
Hotel Style:
#3 Spa Hotel in Phu Quoc Island
#4 Luxury Hotel in Phu Quoc Island
#7 On the Beach Hotel in Phu Quoc Island

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