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Chez Carole Resort & Spa

Ward 1, Hamlet 4, Cua Can Village, Phu Quoc Island, Vietnam
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Chez Carole Resort & Spa
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A recent review
3 of 5 stars reviewed 3 days ago
saratermen Malmo, Sweden
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83 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Malmo, Sweden
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The positive: - cool architecture - fantastic view of the ocean if you book that - Friendly staff - Calm surroundings - Nice pool - Warm welcome - very nice cocktails but keep track of happy hour yourself... The negative: - Filthy ocean/beach with loads of garbage - far from everything which is in a way nice but their transportation... More 

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Hanoi, Vietnam
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

This hotel is very isolated. Once you're there, you should plan to stay there for the majority of your vacation. There is a hotel shuttle into town, but it's about a 30-minute drive and includes some bumpy off-roading. We stayed here for three nights out of our four on Phu Quoc; we decided to relocate on our last night to... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The place is nothing like in photos, beach is filthy!they say its because of season, maybe they should write that on there website!!! Instead of letting people travel 12,000 miles and then informing them....... the lady at the reception desk, why very sweet she is she told me when i checked in to stay away from ocean, dont believe what... More 

Was this review helpful? Yes 1

Travelers are raving about these Phu Quoc Island hotels

Ho Chi Minh City, Vietnam
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend was working in this resort and she recommended me to stay the first time i came to Phu Quoc, it takes around 20 minutes driving from the resort to the center of island and i was hoping the room would be great. And i were not disappointed, the staffs were so friendly, prices there were cheap for drinks... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

If you like being in the middle of nowhere, around 45 minutes outside the main town, then by all means stay at this resort but you will have to eat at the restaurant at the resort. There's a free shuttle bus from 5pm but you have to eat at their chez carole restaurant in town which is exactly the same... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Me my girlfriend and another couple stayed for 4 nights. This hotel represents the real Vietnam. We like our standard such as nice room, nice bathroom and service. Rooms are in very good condition and we liked the natural look of bathroom as well. The best is the view from the terrace from yours hammak. The staff seem to us... More 

Was this review helpful? Yes 1
Ho Chi Minh City, Vietnam
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 28, 2015

Our flight was delayed and we ended up arriving at the hotel around 11.30pm. The staff were kind enough to serve us food and drinks in the restaurant at midnight. If you don't mind being a little bit away from everything this resort is a wonderful place to stay. The rooms are clean, the staff are friendly, the swimming pool... More 

Was this review helpful? Yes 1
Paris, France
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 17, 2015

We didn't actually spend the night in the resort, only stopped there for the day and enjoyed their private beach and sun beds by the swimming pool. The premises are breathtaking. The look of this resort is very chic and decorated with taste. The beach is large and the swimming pool is very relaxing and clean. The hotel fits perfectly... More 

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 10, 2015

A very nice and quite resort. The staff and management were always smiling and prepared to help in any way possible. Highly recommend for families with children. Beach was cleaned and swept every day. Gardens were beautiful

Was this review helpful? Yes 4
chezCAROLEpq, Chủ sở hữu at Chez Carole Resort & Spa, responded to this review

Dear Michael S, - Thank you very much for staying with us. - And thank you for taking the time to post such an positive feedback about Chez Carole Resort & Spa. It is always a pleasure and we are thrilled to hear such a great things you have enjoyed at our property. We highly appreciate your cooperation for it... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 22, 2015

The most magical place to have our honeymoon - staff were fantastic, the massages were great. The hotel was amazing, lovely pool, beach, rooms and staff. The kayaks were fantastic and readily available.

Was this review helpful? Yes 3
chezCAROLEpq, Chủ sở hữu at Chez Carole Resort & Spa, responded to this review

- Thank you very much for staying with us. - We highly appreciate your cooperation for it will help us to improve our service. Thanks & Best regards More 

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