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Chez Carole Cua Can

Ward 1, Hamlet 4, Cua Can Village, Phu Quoc Island, Vietnam
Hotel amenities
Chez Carole Cua Can
Best prices for: 1 room 1 guest
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A recent review
5 of 5 stars reviewed 3 weeks ago
GAVRIEEVA A Canada
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63 reviews from our community

Traveler rating
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    17
    11
    6
    10
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12
40
5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
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  • All months
    (63)
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    (11)
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    (5)
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    (7)
  • Dec-Feb only
    (40)
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Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful time at Chez carole resort and had wished we could stay longer but it was booked. The food was delicious and the service was great. I love Chez carole and i will come back in a day to the nearest

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chezCAROLEpq, Chủ sở hữu at Chez Carole Cua Can, responded to this review

Thank you very much for staying with us. More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 22, 2015

I was only there for one day, but the place is awsome. The seaview bungalow had a nice view from the terrasse and the outdoor bathtop,and the bungalow itselve was so nice and different from other bungalows. the resort was greate with a nice pool, green surroundings and a nice beach. The people in the place was helpfull and did... More 

Was this review helpful? Yes 3
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 11, 2015 via mobile

I was staying in both the "VIP" and Seaview bungalows. The VIP bungalow is not worth the extra money (I got it for no extra charge for three nights). Rats or some other animals had a party every night behind the walls and the roof, sometimes getting uncomfortably loud. Bathroom was dark, seats on the veranda more for decoration than... More 

Was this review helpful? Yes 1
Martigny, Switzerland
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 4, 2015

Marvelous pearl on the island of pearls! Top confort very privative bungalows on the side of the hill built in noble materials, noble wood, local stone, top interior distribution, wooden and stone pavement, view on the magnific bay (even from the shower!), terrasse with rocking chairs and bath tub with view on the bay, top service, nice restaurant but no... More 

Was this review helpful? Yes 4
Bedford, United Kingdom
Top Contributor
70 reviews 70 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 28, 2015

We stopped here for lunch and was met with the warmest of welcomes. We had some juices and a light meal. Both were nice enough. The manager asked us if we'd like to stay and use facilities for free, pool and sunbeds on beach. We've decided to go back tomorrow for the day. I do not have any problems with... More 

Was this review helpful? Yes 5
Porto, Portugal
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 20, 2015

It was probably the worst accomodation ever. Not only that it was very bad, but it was outrageously expensive for the offered disaster. - no hot water in the shower - no beach in the booked beach resort - TV just for decoration, the same for the bath tube with no water - no private bathroom ( the toilet was... More 

Was this review helpful? Yes 2
chezCAROLEpq, Chủ sở hữu at Chez Carole Cua Can, responded to this review

Thank you very much for staying with us. We highly appreciate your cooperation for it will help us to improve our service. We believe that this will be remedied soon as we receive feedback from customers. And now, those that did not exist anymore. Thanks & Best regards More 

A TripAdvisor Member
1 of 5 stars Reviewed December 30, 2014

We just check in CHEZ CAROL RESORT today. we booked beach front room, looking forward view from room. But when we got reception they say there's no seaborne room, just we offer you garden view room. Sure we try to prepare us sea view room, but they are not. And they also say, the balance rate will not cash back,... More 

Was this review helpful? Yes 4
chezCAROLEpq, Chủ sở hữu at Chez Carole Cua Can, responded to this review

Thank you very much for staying with us. We highly appreciate your cooperation for it will help us to improve our service. We believe that this will be remedied soon as we receive feedback from customers. And now, those that did not exist anymore. But, we have to help you change your room when the room you booked has made... More 

Bali, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 28, 2014

Really don't like to write poor reviews for places with problems but who are at least trying to fix them. However this place has huge problems and is not trying at all. You can read to the end of this review, or save yourself the trouble and look for another place to stay. A huge shame as the location is... More 

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 12, 2014

Elegantly Designed Rooms, Luxurious Washrooms . . . We stayed in this beautiful place with our family and love every minute our our vacation, the ocean is perfectly clear, and we swim with fish, the beach is not too big so we have fully control our kids, they have sun bed and tabale on the beach so we can lye... More 

Was this review helpful? Yes 4
Darwin, Australia
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 2, 2014

it was "good" from the first day of our 7 day stay the language barrier was a problem only one person in the restaurant can speak English no one on the front desk what it makes checking out and booking tours a problem.as well as it was the off season the first two days we did have paint smell and... More 

Was this review helpful? Yes 4
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