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Moon Resort

82 Tran Hung Dao Street, Phu Quoc Island, Vietnam
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1 room 1 adult
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Moon Resort
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143 Reviews from our TripAdvisor Community

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Montreal, Canada
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

We booked by agoda on january 2016. Once at the reception of the hotel, the lady told us that we have to pay the full amount is cash as it is written on the receip: amount payable at hotel. As it didn't pass on the credit card, we paid the amount in cash. Several days after we were gone of... More 

Helpful?
Thank voyanoe
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in a fan bungalow for five nights. The location is really good, very close to Duong Dong and at the top end of the long beach strip. Can easily walk most places. At first we were aprehensive as facilities are very simple, but after some time we found this resort really comfortable. The staff tend to leave you... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The good thing about Moon resort is the location, and I would guess it's probably one of the cheaper places in Pho Quoc with 25$ for a bungalow and 35$ for AC room. Unfortunately all of Pho Quoc is very overpriced and that goes for Moon resort as well. The rooms and bungalows are simple and lack in maintenance, but... More 

Helpful?
Thank Christian B
Benjamin H, Manager at Moon Resort, responded to this review

Dear Christian B, Thank you for leaving your very detailed review about your recent stay at Moon Resort on TripAdvisor! We are very sorry that your stay in our hotel apparently did not match with your expectations. We completely understand that a garbage dump in one corner of the beach reduce your excitement a lot. We allready resolve the problem.... More 

Barcelona, Spain
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Really nice place by the beach. Quiet and with nice staff, the owner is always happy to help and giving good advices and private tours. The bungalows are quite basic but that's the whole point of having the real experience of the island. Maybe a bit pricy but the location worth it. Walking distance from the night market and most... More 

Helpful?
Thank Limaryn
Benjamin H, Manager at Moon Resort, responded to this review

Dear Limaryn, Thank you so much for choosing Moon Resort as your preferred place to stay on your last vacation on Phu Quoc Island and for taking the time to post your kind review on TripAdvisor! Reading your comment and knowing you felt very comfortable in our hotel makes us so happy. Thank you for recommending us as a “Great... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 18, 2015

Unfortionately I already paid before I got there. The first night I stayed in a musquit infested bungallow. The door was not fixt so a grown man could climb in at any time. The bungalow was 3m away from t neighbours generator wich made a terrible noise all night. I asked to move to a stone bungalow with windows beceause... More 

Helpful?
Thank Joyce_B_Bos
Benjamin H, Manager at Moon Resort, responded to this review

Dear Annie K., First of all we would like to thank you for taking the time to write a review on TripAdvisor for Moon Resort on Phu Quoc Island. We are very sorry that your stay in our hotel did not match your expectations. Since your stay we were able to change and improve a lot of things in our... More 

Travelers are raving about these Phu Quoc Island hotels

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 14, 2015 via mobile

We booked a room with a/c but the room itself was all very tired. Was expecting the traditional wooden bungalow but got a stone built one. Fantastic views though and straight onto long beach. Great location, 10 minute walk into duong dong and fantastic night market.

Helpful?
Thank Mrsflercher
Odessa
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

At the beginning we stayed in the hostel nearby, but then moved here as it has cheaper price and it was whole private bungalow and not a bed in dorm. The area is beautiful. Few steps from the beach. Resort has their own sunbeds with umbrellas, which were free. The bungalows quit old, but it was okay. Wifi has good... More 

Helpful?
Thank AndriiT
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 10, 2015 via mobile

We choose the Moon Resort because it was one of the few low budget accommodations our German guide book (Stefan Loose) had listed. For 30 $ (no discount although it was wet season) this was the worst value we ever had: the lock on the door was rusty and seemed very unsafe, staff was unfriendly and by far the worst... More 

Helpful?
3 Thank Jenny I
Cork
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed March 27, 2015

Well, for 30$ per night, you expect much more than this quality in Vietnam, even in Phu Quoc. Yes, the beach of the moon resort is nice but the place is simply dirty... Especially the bathroom. Our bungalow had a very dirty toilet and the flushing brush was laying on the floor. We were told we would have hot water... More 

Helpful?
2 Thank niaa
Ho Chi Minh City, Vietnam
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 5, 2015

I've stayed at Moon Resort several times over the last four years, and the condition of the rooms and beach have been very different every time, and clearly the resort has not been maintained well over time. Moon Resort is the cheapest resort I know if in Phu Quoc that is directly on the beach. They have bungalows in decent... More 

Helpful?
2 Thank EdinVietnam
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