We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Phu Quoc Island hotels

Chen Sea Resort & Spa Phu Quoc

4.0 of 5 Resort   |   Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to over 60%.
Save Saved
You added Chen Sea Resort & Spa Phu Quoc to your Saves list
Chen Sea Resort & Spa Phu Quoc
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
89%
Ranked #5 of 39 hotels in Phu Quoc Island
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 12, 2014
Patrick3181 Toulouse
  • Reviews (534)
  • Photos (640)
  • Amenities
  • Room tips (105)
  • Location
  • More
Write a Review

534 people have reviewed this hotel

Traveler rating
    353
    118
    38
    15
    10
See reviews for
88
329
7
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for Chen Sea Resort & Spa Phu Quoc
See the most recent reviews
Toulouse
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 12, 2014

A really nice Hotel in Phu Quoc island. Probably the best in Phu Quoc. Nice rooms, nice beach, nice people. Sailing, kayaking, uncredible swimming pool, nice happy hours and sunsets. A good restaurant with some good dishes. Thanks to all for these nice days in Chen Sea.

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Patrick3181, Thank you so much for your short but very nice Review. We appreciate that you enjoyed your experiencing of the Chen Sea. The whole team joins me to renew our most sincere thanks. Kind regards, Olivier, your GM at the Chen Sea Resort & Spa, Centara Boutique Collection. More

Southampton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2014

My wife and I arrived at the Chen Sea following a quite amazing north to south tour of Vietnam. Our 5 nights at Chen Sea proved to be the perfect relaxing end to our visit. So many good things to say about the resort - excellent setting, friendly and attentive staff, comfortable and spacious accommodation, good quality and variety of... More

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Gavin S S, We sincerely thank you for your very nice Review of our Resort. You enjoyed your experiencing of the Chen Sea and this is what counts and this is what fulfill us. Yes you are right on the handrail for pool access and I know that our Owning Company is looking for a suitable one… It has... More

Paris
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 6, 2014

We spent 4 nights at Chen Sea resort in a beach front room. The bedroom was OK, clean and literally on the beach. Service was perfect. We spent a nice journey except for the food which was tasteless (even the pizza...) and far too expensive for what it is... And no way to go anywhere else. That's a shame, especially... More

Was this review helpful? Yes 3
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

“Dear arno13, Such a pitty that with our perfect service you didn’t fully appreciate our experience of the Chen Sea. We are really sorry for that. When it comes to your assessment of our food, you have the right to say so, other Reviewers have talked about both quality and pricing in this Forum for quite a while. Yesterday evening... More

Amersham
Contributor
11 reviews 11 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 1, 2014

There is absolutely nothing to criticise of this resort. We stayed here for 9 nights at the end of an exhausting but fascinating four week tour of Vietnam and Cambodia. We have stayed in 5 star boutique hotels around the world and found this place to be remarkable. With only 36 rooms and nothing more than 1 story high it... More

Was this review helpful? Yes 2
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Michael M, Thank you both so much, as we tremendously appreciate your Review. Guests loving their experiencing of the Chen Sea is the only aim we have. Some may think that thanking on excellent Reviews is a kind of little exercise or that we indulge ourselves in self satisfaction. Not at all. But we measure our progresses this way,... More

London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 1, 2014

Lots of great things to say about the Chen Sea. Great location and the style of building really blend into the environment. Great beach and pool and a fab place to relax. The staff are really attentive without being too pushy and are all really lovely. Its a little out of the way and the staff seem to be reluctant... More

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear SMHasson, Thank you so much for your Review and I believe that I owe you some explanations. First I feel miserable that you didn’t appreciate our Restaurant and our Chef’s cuisine. In this Resort I am the only one (with our Resident Manager) allowed to suggest to our Guests where to eat outside. Staff is not reluctant, I have... More

Newcastle, Australia
Contributor
20 reviews 20 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 28, 2014

Gorgeous villas, ocean views, fantastic spa with all the treatments - no complaints here! After working for 2 weeks in HCMC, we were ready for a well-earned break. The shuttle service was waiting for us as soon as we landed at the airport with complimentary bottles of water. Once we arrived at the resort, there was nothing to do but... More

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Justinethegoddess, Thank you for your very positive review of our Resort and we are glad that you enjoyed your experiencing of the Chen Sea. We hope as well that we shall have an opportunity to welcome you for another occasion. We’ll try then to satisfy you even more as this time we shall aim for the five dots scoring.... More

London, United Kingdom
Top Contributor
160 reviews 160 reviews
66 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed March 26, 2014

After traveling around Cambodia and Vietnam for two weeks, my husband and I were really looking forward to relaxing on the beach at the Chen Sea Resort for four nights. We had a nice time overall, but we wouldn't stay at this hotel again. Beachfront Villa Room We stayed in a Beachfront Villa, which had a lovely view over the... More

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear B.G._Chicago, Thank you so much for your nice Review, and as one should expect from a Top Contributor, a very detailed Review. In fact, though you assess us quite nicely, I am really sorry that there is so many issues that you didn’t like, that you said that you would not return to us. That is going to make... More

Sheffield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 20, 2014

We stayed here for four nights and loved the resort. We had a sea view room and it was one of the nicest rooms we have stayed in - very spacious and lots of nice little touches, including great spa toiletries and a big terrace/balcony. Both the pool area and the beach are great for relaxing. The resort is about... More

Was this review helpful? Yes 3
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Andrew T, Thank you so much for your wonderful Review of our Chen Sea and it will be a pleasure to welcome you another time. I would like to thank you as well, very seriously, on the little tip you gave me about the disrespect of our schedules in our outlets. This is unacceptable and so much against our... More

Nr London
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 17, 2014

Chen Sea Resort is a fantastic place to stay. It’s really beautiful and located on a flawlessly perfect stretch of coastline. I ended up seeing one of the higher priced rooms, which was stunning – outdoor jacuzzi and a lovely room. Our actual room was different, but still superb, especially as it was right by the beach (about 20 paces).... More

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Jesse1551, First of all I would like to apologize on the food issue. I was not aware, even if I was not there the first half of the month. Nobody is getting sick at the Chen Sea for at least more than 2 years since I arrived. So something went wrong and I would like to know what happened.... More

Warwick, United Kingdom
Top Contributor
143 reviews 143 reviews
33 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed March 16, 2014

Spent 5 days here after 12 days travelling around Vietnam. Met at the airport by 2 staff members then an interesting 20 minute drive to the resort. The island is obviously developing and areas you pass through are not very attractive but it all changes once you arrive at Chen Sea. The resort is very green with the villas set... More

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear j w, Thank you so much for your wonderful Review, and the fact as well that you are a Top Contributor is quite pleasing for us. Then when a review like yours is coming just after a lukewarm one, then we feel much better. Even though you did not appreciate our Buffets for dinner, we still have to do... More

Owners: What's your side of the story?
If you own or manage Chen Sea Resort & Spa Phu Quoc, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Chen Sea Resort & Spa Phu Quoc? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chen Sea Resort & Spa Phu Quoc

Address: Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
Location: Vietnam > Kien Giang Province > Phu Quoc Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chen Sea Resort & Spa Phu Quoc 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Asiatravel.com Holdings, Orbitz, Expedia, Travelocity, Splendia, Agoda, Fastbooking, Tingo, BookingOdigeoWL, Despegar.com, Priceline and Venere so you can book your Chen Sea Resort & Spa Phu Quoc reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chen Sea Hotel Phu Quoc Island
Chen Sea Resort And Spa

640 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (593)
Viewed
Dining (48)
Viewed
Bathroom (26)
Viewed
Room/suite (120)
Viewed
0:48
Videos (2)
Viewed
Hotel & grounds (79)
Viewed
View from room (37)
Viewed
Pool/beach area (123)
Viewed
Family/play areas (2)
Viewed
Other (156)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (6)
Viewed
Other (39)

Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#1 Luxury Hotel in Phu Quoc Island #3 Top resorts Hotel in Phu Quoc Island #4 On the Beach Hotel in Phu Quoc Island
Hotel Class
Official Description (provided by the hotel)
This beachfront 4-star resort is located in a quiet pristine bay, allowing the guests to enjoy the peace and natural beauty of Phu Quoc Island. Located 30 minutes away from Phu Quoc Airport, the resort was built after a long and thorough study in order to be integrated and to respect the natural environment of the bay and its surrounding coastal zone. ... more   less 
Number of rooms
36

See which rooms travelers prefer