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All 40 Phu Quoc Island hotels

Chen Sea Resort & Spa Phu Quoc

4.0 of 5 Resort   |   Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
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Ranked #5 of 40 Hotels in Phu Quoc Island
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
anandladwa123 Macclesfield, United Kingdom
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557 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Macclesfield, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Came stayed here after our two week trip around Vietnam. Resort was excellent. Clean pool. Friendly staff everywhere. Spa experience was great too, using local natural products. Beach along the hotel is not great - local rubbish from the island can come in with the tide, but the resort staff were great and all dived in for half a day... More

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Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear anandladwa123, Thank you very much for your very nice Review of the Che Sea. We really appreciate that you enjoyed your experiencing and share it will all readers of this Forum. Little precision: we have one of the nicest beaches on the Island and we maintain it on a regular basis, everyday if needed. Now the trash that can... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely hotel, very helpful and freindly staff. I got sunburned there and the staff there, were very helpful. A wonderful place, very relaxing in a gorgeous setting, I would definitely recommend this place

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear John R, Thank you very much for your wonderful Review. We are so pleased that you enjoyed the experiencing of the Chen Sea. I am smiling at your comment on the sunburn. We have more success in soothing the pain of a sunburn than preventing it. Very often I see my Guests slowly bur surely burning, and when I... More

Ho Chi Minh City, Vietnam
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We spent 2 nights at this resort. Although it is quite far from the airport and Phu Quoc Center and the road to the resort is really bad, we had a wonderful time staying there thanks to the excellent services from Thuan and the other staffs. However, we didn't enjoy the breakfast. There were not many selections and the cook... More

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Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear AivanNguyen, Thank you for your nice Review of our Chen Sea. We are so glad that you wish to return so please do remember that Repeaters come back to the Chen Sea through me. I am a bit surprised with your comment on the Buffet Breakfast. I have checked the list of all items that we have and I... More

Hanoi, Vietnam
1 review
4 of 5 stars Reviewed 1 week ago

The resort is located in remote area which is far from town about 10 km and has only 36 bungalows. So, it is private and quiet. We stayed there 3 nights in sea-view villa, and the view from the room is great. The room is clean and exquisite with outdoor shower and bathtub. The staffs are friendly and attentive. The... More

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Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Kitti18, Thank you for your very nice Review of our Resort and we are glad to know that you would consider us another time for your stay in Phu Quoc. Some precisions though, smile…. Our location is our asset, this is what makes Chen Sea the most exclusive property on the Island. We are not far, just off the... More

Taiwan
1 review
4 of 5 stars Reviewed 2 weeks ago

My friend and I stay in this resort 3days. We really love our room- beach front villa although the weather was bad we still enjoy the sea, cozy room and spa. Spa is fantastic, we have our best experience then the other SPAs even in HCMC, there's none can compare. The skill is really amazing. Breakfast, I have to say... More

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Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Caroline L, Thank you so much for your very nice Review; down the line you loved your stay and this is what counts the most. This is how next time you will see that issues have been resolved. - For the transfer issue I shall check what happened. Next time, write to me to return and I’ll take care.... More

KL
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We just spent a lovely 3 days at chen sea resort. Despite it being very wet we still had a Lovely time. A couple of comments though - we had to wait quite a while for our dinner the first night and by the pool - when the rain stopped I requested for a cushion For the loungers I was... More

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Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear jkhoo8, Thank you very much for your positive Review as we are so glad that you enjoyed your experiencing of the Chen Sea. I shall investigate about the little issue you mentionned in our Restaurant. And for the Pool set up, you are so right that I already talked about it to our new Sports & Social Manager. I... More

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Chen Sea Resort is the place to go when you want to be resort reliant. It is quite isolated on Phu Quoc island with little walking access to other areas of interest. We were a group there for a week - the ride there was hysterical! Over dirt roads due to the amount of construction occurring on the island. There... More

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Bronwyn C, Back from vacations, you are my first Guest to whom I answer. First of all thank you for your Review, which is a bit hard but this is your prerogative. I am glad that you have been pleased with some of our facilities and team members. Some information to be precised as a follow-up of your comments;... More

Senior Contributor
27 reviews 27 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here at the very end of our monthlong trip through Vietnam. We had set aside the last three nights for a luxury stay that was way out of line with what we were normally spending throughout the rest of the trip. This hotel is quite expensive for Phu Quoc, but it delivered all of the luxury, relaxation, and... More

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear libovness, Thank you very much for your very nice Review. You wanted to pamper yourselves and you truly enjoyed your experiencing of the Chen Sea. This is what counts and this is what makes me feel so happy for you. This is what is to be remembered. With our renewed thanks and kindest regards, Olivier, your GM at the... More

Da Nang, Vietnam
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I, my wife and my son stayed in Chen Sea resort 2 nights. The first impression was very friendly staff (both the driver welcomed us at the Phu Quoc airport and The receptionists at the hotel loby). I and my wife really liked the garden which looks neat and well cared. The swimming pool is lovely too. In the afternoon,... More

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Nguyen D, Thank you so much for your wonderful Review. I have just answered some Reviews from couples or a single, and now I answer to a Review coming from a Family man. Like them, you enjoyed your experiencing of the Chen Sea and we are so happy about it. As you will return I have one reminder for... More

canberra, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Chen Sea resort for 3 nights in the monsoon season. Upon an early arrival (9:am), the staff brought us some welcome refreshments while our checking-in was taken care of by the front desk staff. So all we had to do is to sit back, relax and enjoy the view. Our beach front villa that we booked... More

Was this review helpful? Yes 3
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear tongc, What a lovely Review of the Chen Sea, thank you so much. Yes we are far away from the airport, or are we?.... 22 kms is no big deal. But now with this portion of dirt road which is getting worse by the day, a bit of philosophy like yours should help. And then they work on it,... More

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Additional Information about Chen Sea Resort & Spa Phu Quoc

Address: Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
Location: Vietnam > Kien Giang Province > Phu Quoc Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chen Sea Resort & Spa Phu Quoc 4*
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Also Known As:
Chen Sea Hotel Phu Quoc Island
Chen Sea Resort And Spa

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