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All 42 Phu Quoc Island hotels

Chen Sea Resort & Spa Phu Quoc

4.0 of 5 Resort   |   Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
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Chen Sea Resort & Spa Phu Quoc
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Ranked #5 of 42 Hotels in Phu Quoc Island
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Rodsussexuk West Sussex
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611 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Sussex
Top Contributor
53 reviews 53 reviews
42 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First of all, let me set the context for this review. Any areas that were not perfect we're tiny areas for improvement! This hotel is in an idyllic setting. Off a long side road and then a track off that which takes you to the open airy any VERY friendly reception area. Nice initial individual check in experience. We upgraded... More 

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Rodsussexuk, Thank you for your wonderful Review, we really appreciate your comments. Once again as a Top Contributor, you say the most important point: we might try to be very good, but improvements are always needed. As a small Resort, indeed we have limited outlets or facilities, it is true. The perception that each Guest has is very personal,... More 

London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This place is unbelievable! We stayed for our honeymoon and from the moment we arrived to the moment we left, everything was perfect. The young man who was in training and showed us around on our first day was brilliant. People have commented on the poor English spoken, but we had no issues with this. The beach front bungalow was... More 

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Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Sheri_Pie_London, Happy Honeymooners at the Chen Sea, what a pleasure it is…. Your experiencing has been fabulous and it makes us so happy. I love your little comment on the communication…. It is just that Management is enough on the ground to shift to them when employees do not understand. This may explain why you didn’t face any difficulties….... More 

Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 5 nights following a hectic 10 day tour of Vietnam. It really is paradise. The beach and water easily rivalling the Maldives, Cuba and the wider Caribbean. Warmest and calmest sea I've ever been in. Staff are friendly and welcoming from the moment you arrive up to checking you in at the airport! Service is fantastic.... More 

Was this review helpful? Yes 2
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Chris U, Thank you so much for your very nice review, we do appreciate. Though there is no French flair in the Chen Sea, it would be more Italian as per our Owners, I apologize for the wine issue which was rectified quite quickly. Of course there is no excuse, this is just the result of an internal miscommunication.... More 

Boston, Massachusetts, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our experience at Che Sea went beyond our expectations. Our bungalow on the beach was very unique and beautiful. The shower was a combination indoor/outdoor with orchids growing in the walls....really nice. Very clean beach....crystal clear very warm water. The staff couldn't have been more attentive. We kayaked everyday and brought the kayak on the beaches at nearby resorts for... More 

Was this review helpful? Yes 2
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Aileen G, We are so happy that you enjoyed your experiencing of the Chen Sea, thank you so much for your beautiful Review. Yes it is a bit paradise here, I love my Office, smile. Even if the Monsoon is not over, it is still very unique. We really hope that you will have another opportunity to be our... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in one of the villas with private pool. This place is beyond luxury! Words cannot describe the location, design, and surroundings. The service performed by the staff is outstanding! The breakfast buffet is excellent. Everything is 5-star class!

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Rebecca N, Wow wow wow…. Beside never ending thanks, I am puzzled, so I have to explain myself. We are a Boutique Resort, and our immediate environment might be gorgeous, that is the vision and talent of our Owners, we are still in a very difficult environment to operate a Luxury Resort. Today on the Island, the first luxury... More 

London, United Kingdom
Top Contributor
96 reviews 96 reviews
23 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

the place was perfect for an end of holiday relaxing time. Beautiful beach, nice pool, Just a few temporary blips as there was some work being done to build a jetty, although stopped for the sunset happy hour, was continuing into the evening so difficult to have a last drink at the bar, The level of english of the staff... More 

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Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear asperret, Thank you for your very positive Review of our Chen Sea. As I just answered to all our Reviewers after my break, I have just explained what we do for the communication in English. The same way I did apologize for the unplanned works on the Jetty, bad timing but we had no choice. We cant decrease the... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Superb service but totally unpretentious. Nothing was too much trouble. The beachfront villa was an idyllic location, great sense of privacy and perfect for the sunset view. Beautifully simple and stylish design, especially liked the inside/outside shower. Extremelycomfortable bed and excellent restaurant. A lovely sense of space and beautiful tropical planting - really rejuvenating after 2 weeks travelling through Vietnam... More 

Was this review helpful? Yes 2
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear lynne r, I owe you a great deal of thanks…. You have said in few words who we are, and your words are so true. So we are pleased that you loved our style and that you had a great experience at the Chen Sea. This is exactly who we are, the “little paradise”…… And it is absolutely wonderful... More 

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We are a family of 2 toddlers (almost 4 years & 20 months) and we stayed in a beachfront room (Room 102) which was excellent. Perhaps on reflection we should have stayed in a larger suite so we not sleeping in the one room, but given we were only there for 4 nights, I think the beachfront room was excellent.... More 

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear alisonf602, Thank you so much for your very nice Review of the Chen Sea. We are delightful that you loved it… And then after a great comment from Singapore it is nice to have one from KL, smile….. I have two little comments. The first one is to apologize for the works on the Jetty. I just explained to... More 

Southport, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Following our travels from Hanoi and Siem Reap, we splurged and spent 4 days here. And what a place. The beachfront villa we had was amazing, the unobstructed views whilst taking a bath on our veranda was fantastic. The service from the many staff was great, nothing was too much trouble and most of the time they were at your... More 

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Newckie, Thank you for your very nice Review of the Chen Sea. We are pleased that you enjoyed your experiencing of our Resort and that you share with our Readers of this Forum. I just want to emphasize that we are not a 5 stars Resort, we do not have this pretention. Many comments highlighted even that we were... More 

Newbury, United Kingdom
Top Contributor
64 reviews 64 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After looking for somewhere to rest and relax after a busy sightseeing tour of Ho Chi Minh and Hanoi, we were recommended the Chen Sea resort by our travel company. On arrival you must travel down a bumpy path off the main road some way out of town, at which point you pull up at the main reception. After being... More 

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Juggsy84, Thank you for your very nice review of the Chen Sea. You enjoyed your experiencing of our Resort but I understand that this experiencing could have been flawless without the works on the jetty. We never plan heavy works when the High Season is starting. Sometime the Monsoon might delay us in our Low Season program and we... More 

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Additional Information about Chen Sea Resort & Spa Phu Quoc

Address: Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
Location: Vietnam > Kien Giang Province > Phu Quoc Island
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Chen Sea Resort & Spa Phu Quoc 4*
Number of rooms: 36
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Also Known As:
Chen Sea Hotel Phu Quoc Island
Chen Sea Resort And Spa
Hotel Style:
#2 Luxury Hotel in Phu Quoc Island
#4 On the Beach Hotel in Phu Quoc Island
#4 Top resorts Hotel in Phu Quoc Island

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