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Chen Sea Resort & Spa Phu Quoc

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Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
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Chen Sea Resort & Spa Phu Quoc
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717 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tokyo
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

**English version follows** 7月12日(日)から14日(火)までの二泊三日を過ごしました。 時期は雨季真っ只中だったので、フーコックにいる間、トレードマークともいえる透き通った海を見ることはかないませんでした。しかし、ベトナムの他のリゾート地(ニャチャンやファンティエット)と比べ、島全体が穏やかで静かで、ロングビーチもあり、満足でした。7月はフーコック島のリゾートではローシーズンにあたるかと思われます。その分、観光客も少なく、本当のリラックスを求める方にはお薦めです。雨季といっても、雨が降るのはほんの1,2時間くらいで、晴れ間のほうが多いです。海は高波で、遊泳禁止にしているビーチも多いので、海で泳ぎたい方は乾季がお薦めです。 フーコックの空港からホテルまでは約30分。タクシーではなくホテルの送迎を利用されることをお薦めします。道中ややさびしい道が多いので、初めて訪れる場合は、タクシーだとちょっと不安になるかもしれません。また、タクシーのほうが高くついてしまう可能性大です。タクシー代の平均は、ホーチミン市などと比べても大差ありませんでした。 ホテルは、まさに楽園。敷地面積は広大ですが、だだっぴろい感じはなく、心地よくコンパクトにまとまっています。それぞれのスタッフも、リーダー格のスタッフは流暢な英語を話します。そのほかのスタッフも、コミュニケーションに問題のないレベルの英語を話しますので、意思疎通ができなくて困った、ということは一切ありませんでした。特に、レセプションにいる愛らしい女性- Maiさんは、このうえなくチャーミングで、ホテルステイを素敵なものにしてくださいました。眼鏡の似合う華奢で可憐な女性です。 私たちが滞在した部屋は、ビーチフロントヴィラ。ホテルのウェブサイトを見たときから、ビーチ直結、という表記に胸踊り、即座に選択したのでしたが、まったく間違いありませんでした。本当にホテルのプライベートビーチの目の前でした。どのくらい目の前かというと、部屋のベッドに横になってビーチのほうを見て、部屋のバルコニーから続く芝生、そしてビーチの白浜、大きな海、青い空が全部目の中に入ってくるレベルです。潮騒を聞きながら眠りにつくことができます。この部屋以外は、(人数が多い場合をのぞき)考えられないくらいです!部屋の感じは、ウェブサイトやトリップアドバイザーでの写真からはうまくつかめないかと思いますが、天井が高い分、とても広く感じます(天井には大きなファンつき)。ヴィラ自体は、一棟を2部屋に割っていますが、プライベートは完璧に守られます。ヴィラの外観は、沖縄を思わせる雰囲気を持っています。入り口を入ると、すぐ横手に小さなウォークインクロゼット(棚つき)が作られていて、とても便利でした。反対側の横手に一段高くなったベッドスペース(眠り心地最高!)、まん前は広いバルコニーに続く大きな掃きだし窓。その向こうにビーチと海。ベッドと反対側のバルコニー寄りに、トイレ・バスエリアに続く観音開きの木の扉。トイレ・バスエリアには、広い洗面エリア(流しが二つ。とても便利!)と、清潔なトイレ空間(洗面エリアと軽く仕切っただけ)、一番奥にガラスドアで仕切った半分外にあたるシャワーブース(もちろん外部からは一切見えません)があります。シャワーブースには、取り外し可能なシャワーヘッドと、天井備え付けのシャワーヘッドの二種類があります。水流も温度も、満足でした。この、半外のシャワーブースには、洗濯物を干すことを考えてか、バーがあるので、そこで洗濯物をつるせます。このトイレ・バスエリアも、バルコニーに掃きだし窓でつながります。その掃きだし窓から出てすぐのところには、そなえつけのジャグジーバスが!ここで入るときには、バルコニー全体を覆うことのできる御簾をおろします。そのジャグジーバスと反対側のバルコニーの端には、ソファとテーブルがおいてあります。ここでくつろぐ午後は最高でした。 部屋の外、バルコニーから数段階段をおりると、青々とした芝生の茂るエリアに出ます。ここには、それぞれの部屋に割り振られた2脚の寝椅子と、ビーチとの境に卵型のゆりいすが置かれています。ココナッツの木の下、または影の下での昼寝は、潮風を子守唄に、最高です。プライベートビーチには、この芝生エリアから数段小さな階段を使って降ります。はじからはじまで、ゆっくり歩いて15分くらいでしょうか?何者にも邪魔されない白浜が広がります。(ただし、夕方近くになると、地元の奥さんたちが貝をとりにぱらぱらとビーチに出てきます。わたしはまったく気になりませんでした。高波をかぶりながらも黙々と貝を採る奥さん方に感心していました。) 長くなりましたが、次にレストランのことを書いておきます。こちらのレストランは、ほんとうにおいしいです。毎朝メニューの変わる(!)朝食を含め。パンを焼く釜まであります。実際、ここまでパンがおいしいベトナムのホテルに出会ったことは、通算11回もベトナムに来ていますが、ありませんでした。お食事も、何を食べても、とてもおいしいです。それこそ、東京にあったとしても足しげく通いたくなるレベルです。レストランからの眺めもすばらしく、窓際の席からはビーチとひろい海が見渡せます。これほどの条件、ならびにホテルの外にお店等がまったくない環境もあいまってか、値段は高めです。東京でだと、たとえば恵比寿等で食事をする感覚に近い値段でしょうか。もうすこし値段のバラエティーがあってほしいところだ、とも思いました(これはホテルへのアンケートに書きました。)判断は個人にゆだねられるところですが、1.安全な食材を使っている 2.気遣いを強く感じられる食事である 3.スタッフの心配りがすばらしい 4.眺めがすばらしい 5.どれだけお腹いっぱい/酔っ払っても、部屋はすぐそこ 6.おいしい!これだけの理由があっての値段です。町中のレストランへ行くことも選択肢にはありますが、実際町中までが遠いです。タクシーで20分くらいはかかるでしょうか。また、ローシーズンの間は、営業をしていないところが多いです。 プールやマッサージ等は利用しなかったので、はぶきます。 フーコックにいかれることを考えてらっしゃる方々には、こちらのホテルをお薦めします。なお、私たちの滞在の1週間後にこのホテルに行った友人(7歳の小学生男子一人連れ)も、大満足していました。プールは60センチの深さと190センチの深さの2段階になっていて、子供も安心して泳げたそうです。プールで体が冷えたあと、部屋のバルコニーのお風呂でしっかり温まり、問題なかったようです。皆様の滞在が、素敵なものになりますように! I stayed at this resort hotel for two nights (7/12 - 14) with a friend of mine. It was in the middle of the rainy season in Vietnam which did not promise us the transparent ocean, which is the trade-mark of Phu Quoc island. However, in comparison... More 

Was this review helpful? Yes 1
Barcelona, Spain
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Chen Sea is just amazing. It is the most peaceful place I have ever been. All about it is fantastic. I stayed 4 nights at the Beachfront Villa and couldn't have been better, it's huge and the sea views are the best, worth getting this one!. We usually go out and explore the surroundings, but the hotel is so amazing... More 

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Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Gemferrer, Our Guests are nearly more amazing than the Chen Sea, smile…. You see there is no great hotel in the world without great Guests. I particularly enjoy your comment on the Breakfast, though you are not the first Guest to mention it in such an elogious way. Earlier in the week I was in a 5 stars Hotel,... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful resort that blends in with the stunning scenery. This in unlike some of the newer resorts being built around the island. Although further from the town centre this really doesn't matter. The staff are so attentive and treat you like royalty. The resort is beautiful - each villa designed in keeping with the island using natural materials. Our villa... More 

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Stephanie H, I thank you so much for your unique Review. Some readers, maybe starting to get bored of reading our elogious Reviews, might ask but what is the difference between this Review and previous excellent ones. I have other names than Olivier… Some call me Boss, some call me Sir, some call me GM. You are a General... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been to many places, resorts and hotels in Vietnam as well as around the world. However this is my first review EVER..:)..Indeed, it would be a shame if I dont write a review for this amazing place. First thing first, I've been living in London for a long time so when it comes to a resort in Vietnam,... More 

Was this review helpful? Yes 2
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Cuong T, WOW… WOW… WOW…. I even do not know how to start to thank you. The first point would be to thank you to join Trip Advisor for your first Review and further more to post a Review so elogious about us. This is obvious, you had a blast, and your great experiencing of the Chen Sea is... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a great 2 days stay in Chen Sea, everything was great just that you have to depend on your luck when its monsoon period. Sun only came out when I board the transport heading towards airport. Stayed in beachfront room, beautiful! Able to wake up to the view of rushing waves and strong wind is a blessing. Just... More 

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Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear JackSiew, Thank you so much for your very nice Review and we are delighted that you enjoyed your experiencing of the Chen Sea. You made two great suggestions. Today we are not connected yet to the cable so we work with satellite dishes and receivers. So not only it is limited but when the weather is very stormy, our... More 

Portland, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I would like to place a disclaimer here. My only intention going to a *BEACH* resort is to enjoy the beach. If you are happy just in VIEWING the ocean and nothing else, this review may no be applicable to you. I am quite disappointing that after staying several days in this hotel, it was absolutely forbidden for anyone to... More 

Was this review helpful? Yes 9
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Rossot M, Thank you very much for your Review which I am sure will be very interesting to the Readers of this Forum. Then because you have been so disappointed, I am getting my lowest score ever since 4 years and I am not used to this. Mind you, we received our Trip Advisor Hall of Fame Award, and... More 

Ho Chi Minh City, Vietnam
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is second time I've been to ChenSea. I booked over phone and request something special for my wedding anniversary. The booking staff is Ms Thu Anh, she was very nice, she arranged perfect everything. We had a beautiful room with flowers, a romatic night in front beach bar with a lovely cake for my anniversary. We stayed only 2... More 

Was this review helpful? Yes 3
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear HPKDoan, Thank you so much for your wonderful Review of the Chen Sea. And a special thank you as not all our Repeaters post another Review after their first positive one. You had another great experiencing of the Chen Sea is this is very fulfilling for us. To be more precised I must add that of course Anh has... More 

Bristol, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 25, 2015

This hotel is a stunning and relaxing place to experience the hospitality of Vietnam. The hotel staff were friendly and attentive, albeit they didn't speak English as well as other parts of Vietnam that we visited but that is a compliment to the other locations rather than a negative. The hotel was tranquil, views stunning and food and drink excellent.... More 

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear MarnieBull1979, What a pleasure to read your Review as we thank you so much for this sharing of your experiencing of the Chen Sea. You loved it and we can only be pleased to have met your expectations. Thank you as well for your recommendation about our Jacuzzi Villa. When I get an email of request from a potential... More 

Krakow, Poland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 17, 2015

Beautifull place, very well located with a private beach. A lot of 5* properties lakc good service though...Chen Sea could boast about it! We stayed in 2 Bedroom Villa with a private pool which was just extraordinary. Thanks for a wonderfull time;)

Was this review helpful? Yes 2
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Piotr M, Thank you so much Piotr, it is very elogious for the Chen Sea. We know you all loved it and it makes us feeling happy. I know that I shall see you again, and I’ll be there welcoming you and your Guests. With our renewed thanks and kindest regards, Sincerely, Olivier, your GM at the Chen Sea... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 16, 2015

Our first stop on our honeymoon through south east asia and couldn't have asked for anything better. A quiet romantic resort on a beautiful beach. The Jacuzzi Villa was better than advertised. Huge room with large private outdoor space, small private pool, and view of the ocean. The staff were attentive, kind, and efficient. We didn't want to leave. If... More 

Was this review helpful? Yes 2
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Pnz400, First of all, thank you. Thank you because your Review is so positive and because you have entertained the love story between Honeymooners and the Chen Sea, Your experiencing as been great and this is what makes us feel so good. Mind you, since a very recent Review we even qualify for Baby Moon, smile….. Your tip on... More 

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