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Chen Sea Resort & Spa Phu Quoc

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Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
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Chen Sea Resort & Spa Phu Quoc
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Chen Sea Resort & Spa Phu Quoc
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706 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
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  • Danish first
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  • English first
  • French first
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  • Vietnamese first
  • Any
English first
  • All months
    (706)
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    (202)
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    (154)
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    (214)
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Bristol, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a stunning and relaxing place to experience the hospitality of Vietnam. The hotel staff were friendly and attentive, albeit they didn't speak English as well as other parts of Vietnam that we visited but that is a compliment to the other locations rather than a negative. The hotel was tranquil, views stunning and food and drink excellent.... More 

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear MarnieBull1979, What a pleasure to read your Review as we thank you so much for this sharing of your experiencing of the Chen Sea. You loved it and we can only be pleased to have met your expectations. Thank you as well for your recommendation about our Jacuzzi Villa. When I get an email of request from a potential... More 

Krakow, Poland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautifull place, very well located with a private beach. A lot of 5* properties lakc good service though...Chen Sea could boast about it! We stayed in 2 Bedroom Villa with a private pool which was just extraordinary. Thanks for a wonderfull time;)

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Piotr M, Thank you so much Piotr, it is very elogious for the Chen Sea. We know you all loved it and it makes us feeling happy. I know that I shall see you again, and I’ll be there welcoming you and your Guests. With our renewed thanks and kindest regards, Sincerely, Olivier, your GM at the Chen Sea... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first stop on our honeymoon through south east asia and couldn't have asked for anything better. A quiet romantic resort on a beautiful beach. The Jacuzzi Villa was better than advertised. Huge room with large private outdoor space, small private pool, and view of the ocean. The staff were attentive, kind, and efficient. We didn't want to leave. If... More 

Was this review helpful? Yes 2
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Pnz400, First of all, thank you. Thank you because your Review is so positive and because you have entertained the love story between Honeymooners and the Chen Sea, Your experiencing as been great and this is what makes us feel so good. Mind you, since a very recent Review we even qualify for Baby Moon, smile….. Your tip on... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

we stayed there 2 nights. in the first impression, chen sea's view is beautiful and amazing. the staffs are so friendly and thoughtful. in addition, its enviroment is also clear and fresh in the morning. the room is clean and the setup is romantic. the food is very delicious. however, i would like to recommend some disadvantages: - the wooden... More 

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Mốc V, Thank you very much for your nice Review and obviously you has a good experiencing of the Chen Sea. We particularly appreciate your comment on the Team and our food. Then you talk about a couple of disadvantages. The flooring of our rooms, in the Sea View and Beach Front, is made of wood, a rather good... More 

Boston, Massachusetts
Level Contributor
135 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Chose Chen Sea for our baby moon after reading all the raving reviews and definitely do not regret our decision. We were picked up by the hotel - about a 20 minute drive to the resort. Service was wonderful the whole time we were there with many hands to help if you need something, but not too many to get... More 

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Sarah J, Thank you so much for this lovely Review. I am glad too as now we qualify for baby moon as well, smile…. And thank you for sharing your experiencing of the Chen Sea with all our Readers of this Forum. You are giving valuable information for those who want to discover our Island. Furthermore you are also... More 

Ho Chi Minh City, null, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just came back from a 4 days vacation at Chen Sea with our family of 5 people. We booked 2 beachfront villas. The resort is located about 30 min from the airport by car. It is just a little bit out from the city center which is the plus for us as we wanted to be in a private... More 

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear KatarinaV23, Perhaps one of the most beautiful Review we have received from Vietnam… I thank you so much, and I thank you for sharing your experiencing of the Chen Sea with all our readers of this Forum. You loved it and this is what counts. Just a little remark as a Hotelier. I do not believe that we have... More 

Singapore
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It's the place to chill out and do nothing much if this is what you are looking for or if you are there during the low season. Just before reaching the hotel we hit a mud surface road with a few roadside graves dotted along it. The sight was enough to sink your heart. However, the moment you set foot... More 

Was this review helpful? Yes 5
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear LoyChan1, What a delighful Review, we thank you so much. You are making some amazing true remarks. Your description of your arrival was fun to read because what you felt is exactly what the Owner wants. It is chaotic, you wonder where in this world you will arrive, and when you are in, you discover and understand. All this... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 18, 2015

We stayed at Chen Sea for 5 days and nights in June 2015. It was everything we hoped for and more. After a couple of weeks traveling around mainland Vietnam we were in need of a break from the madness, and Chen Sea delivered! Beautiful room right on the beach (I'd recommend the Beachfront Villas), huge refreshing pool and the... More 

Was this review helpful? Yes 2
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Willma, A word of excuse as it took me so long to answer you, but I took a little break. I was lost in South Tuscany with no phone, no TV, no WiFi, no neighbor…. Amazingly sane, smile…. Thank you so much for your wonderful and positive Review of the Chen Sea. Reading it upon returning to the best... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 11, 2015

Totally amazing resort beautiful & very friendly staff a wonderful place just to kick back & relax , the rooms are very clean & well equipped , lovely walks on the beach & to finish the day off sitting on the jetty with a cocktail watching the sun set what more could you need

Was this review helpful? Yes 2
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Roger O, Thank you so much for your very nice Review of your experiencing of the Chen Sea. I particularly appreciate such Reviews during the Low Season… It is also true that you have been blessed by an amazing weather during this period. We even have difficulties to believe that the Monsoon is here, beside the humidity that reminds... More 

Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 6, 2015

This place is romantic and beautiful! Friendliest staff ever! The front desk staff has some of the nicest people I have ever met... they help you with everything from restaurant suggestions, to taking you to the mini-mart, to calling the police if you get a motorbike ticket. The pool staff are quick and accommodating and they try their best to... More 

Was this review helpful? Yes 2
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Loretta L, What a delighful Review, we thank you so much. You enjoyed your experiencing and caring of the Chen Sea and this is what is the most beautiful…. And you didn’t say why you got a ticket from the Police!!!!!! They came to investigate us to see if we were at fault on our side…. Smile…. We highly... More 

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