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Chen Sea Resort & Spa Phu Quoc

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Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
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Best prices for: 1 room 1 guest
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Chen Sea Resort & Spa Phu Quoc
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Chen Sea Resort & Spa Phu Quoc
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692 reviews from our community

Traveler rating
    473
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127
414
10
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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Perth, WA
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a very relaxing stay at Chen Sea. The gardens and grounds are stunning and the rooms are spacious and comfortable. Everything is spotlessly clean. The staff are very accommodating. The breakfast was extensive and delicious with a great view of the ocean and pool. The other meals we had at the restaurant were also excellent. Recommend room 201-... More 

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear JTravelBug1, Thank you very much for your wonderful review of the Chen Sea as you share with all your good experiencing. Plenty of little details for our readers of this Forum. Your interesting comment on the water management is very positive. It shows your environmental concern and our cost as well; yes indeed we could save money. Water coolers... More 

Singapore, Singapore
Top Contributor
132 reviews 132 reviews
69 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My friend and I spent 2D1N at this beautiful resort the past weekend, and enjoyed our weekend retreat tremendously. The property itself is in a quiet location, but extremely well-maintained. We stayed at a villa with sea-view, and it was clean, spacious, minimalist (don't expect a luxurious and fancy decor) and comfortable. We had room service for lunch once, the... More 

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear nemrac_coco, First of all a great deal of thanks for your extremely favorable Review. Not so easy to face a Top Contributor, and even more from Singapore, smile…. So I am really happy that your experiencing of the Chen Sea was very positive. I thank you for being ready to recommend us, but I believe that, once again as... More 

Melbourne, Australia
Contributor
16 reviews 16 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed a week early May 2015 and it is very beautiful location with great staff who very much look after all your needs. The beachfront rooms are spacious and minimalist, about the only thing missing for us was a comfy chair to relax and read in some air conditioned comfort. It would have been great to be able to... More 

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear stowgray, Thank you for your nice Review of the Chen Sea. Some sharp answers to your sharp comments: - Yes the Pool Deck… We are going to do this during the low season, no way during the high season. We’ll chose the same wood composite that we used when we redid the Jetty ahead of the previous High Season.... More 

Setubal, Portugal
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Wen we were planning to go to Phu Quoc, we didn't had any ideia were to stay, on a quick web search, Chen Sea came up and looked a good choice...but it turn out to be much more than that!! Chen Sea is an amazing place, everything is so close to perfection, the resort is spotless, the rooms (we had... More 

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Marco S, dear both, smile…. Thank you so much for your wonderful Review of our Resort. Your words are wonderful as you share your experiencing of the Chen Sea on this Forum. We are a natural “Little Paradise”, but our exclusivity would lose a lot of its charm without the friendly attitude of our Employees. Thank you from them.... More 

Christchurch, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent five days in this gorgeous resort. The complex is reasonably small and intimate, and every little detail has been thought of to make your stay here relaxing and enjoyable. We had a seaview villa, and the rooms were just beautiful...from the outdoor shower room, to the built in bath on our deck. Their was a great range of... More 

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear number1nanalyn, Thank you so much for your wonderful Review of the Chen Sea. You share your experience on this Forum, you are recommending us, and this is very nice from you. I have been very upset to read about your negative comment, and some people in my team heard me loud and clear. I must apoligize as this is... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A lovely resort, an oasis of peace and tranquility. The staff go out of their way to welcome you and make sure you are comfortable and have everything you need. We stayed in a beachfront room. Well appointed, very comfortable and with a beautiful sea view. The facilities were excellent. We loved the infinity pool and there were plenty of... More 

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Lynn J, Thank you so much for your wonderful Review of the Chen Sea and thank you to share your feelings will all our readers of this Forum. I would like to add that you had a nice long stay to have plenty of time to enjoy everything and experience all we have to offer. A little word about... More 

Toronto, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Unfortunately we only the the pleasure of spending 1-night at the Chen Sea in a beachfront room. The check in staff were kind and allowed us to check in to our room early (10am) so we could enjoy the full resort facilities during out limited visit. Room - Beautiful. Beach front rooms were the best location in the resort in... More 

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear DR-TO, Thank you very much for your positive review of the Chen Sea. We glad that you enjoyed it, even for a short stay. We hope that you will have another opportunity, this time to stay a little bit longer and enjoy our “Dolce far niente”…. Just a little comment, but in Phu Quoc, and for the moment, there... More 

Nottingham, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is certainly quiet. I think they can only accommodate about 50 guests when full. We stayed here in April for a week in a two bedroomed pool villa at the end of our three week tour around Vietnam and we only saw about 20 guests at any time. We chose this hotel as it seemed to be of... More 

Was this review helpful? Yes 3
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear jenny2813, Of course I review Trip Advisor closely, and as you have noticed, I answer to all my Guests. Recently I even had to show my laptop to an English Lady who could not believe that I was the one answering all….. Very often it is just to thank them, which is a minimum when Guests share positively their... More 

Universe1
Top Contributor
156 reviews 156 reviews
26 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have recently returned from a 5 night stay at the Chen Sea. We booked one sea view room and one jacuzzi villa. Each room was well appointed, although we had issues with the a/c in the jacuzzi villa. It simply wasn't effective for the size of the room and location (direct sunshine from mid morning onwards). Having owned properties... More 

Was this review helpful? Yes 2
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Universe1, Thank you so much for your very good Review in this Forum. You enjoyed your stay at the Chen Sea, you share your experience with all, and you have the sharpness of a Top Contributor. I know that perception is reality but you can’t say that Eric dismissed your concerns. First he was the one who went straight... More 

Beccles
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The second week of our tour around Viet Nam was spent at the Chen Sea Resort Hotel. This is a fabulous hotel and our villa was only 50m from the beautiful beach. So clean, staff so friendly and willing to help. So peaceful, we completely relaxed. If you are looking for peace, quiet and tranquility - here it is. A... More 

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear SGTE50, Thank you so much for this short and wonderful Review and for sharing your experiencing on this Forum. Needless to say that your title sums it up, smile…. Yes indeed this is who we are. A peaceful and friendly place where Guests can truly relax and rest, while being pampered. This is the Chen Sea, this is our... More 

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