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All 39 Phu Quoc Island hotels

Chen Sea Resort & Spa Phu Quoc

4.0 of 5 Resort   |   Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
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89%
Ranked #5 of 39 hotels in Phu Quoc Island
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
BenViet2014 Hoi An
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536 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Hoi An
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Beautiful bungalows adorn a well appointed space looked after by generous and friendly staff. The location of the resort however makes escape from the mediocre dining options something of a challenge...

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The pool villa one of the perfect place to enjoy private time with family. Service here friendly and helpfully, they also give you a tour around the area to make sure you get to right place. Overall, this is another favorite place to enjoy!!!

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Vu H, Thank you so much for your short and positive review. I am happy that the whole family enjoyed their experiencing of the Chen Sea. This is what we aim for and when a Family is enjoying it; it is special too as we have so many couples and families a bit less, but during school vacations. With... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Extremely fine beautifully appointed beach hotel. Perfect for four or five days after the hectic Hanoi/Hoi An/Saigon travel which many of the clientele appeared to have done. Hard to fault rooms or the food. Pricey in vietnam but cheap in European or Caribbean terms .The con is a pro.. It is some away from the main drag, and you are... More

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Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Joe H, Monsieur le Patron heard you loud and clear but wishes to thank you first for your very nice Review of our property. This is very kind of you. Concerning the Gin and Tonic, though as a French I am not supposed to know any thing about it, I know how right you are. I do apologize because... More

Prague, Czech Republic
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my other half stayed a week at this beautiful resort and we loved every single minute of it. The staff always smiles and they are very helpful. The grounds and well taken care off and the jacuzzi villa we stayed in was gorgeous. The food was great, full of flavour and freshness. Since the resort is in the... More

Was this review helpful? Yes 4
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Deerbugs, We are so happy when our Guests desire to return to the Chen Sea after their first experiencing. We thank you so much for your kind Review. My email is always posted on Trip Advisor, please contact me when you will return, as we are waiting for you. With our kindest regards, Olivier, your GM at the Chen... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stay 5 night early June in a sea side bungalow . What a lovely resort the food was excellent and it was the best breakfast we had on our three weeks in Vietnam. I don't see what people complain about with this resort. We had every meal at the resort and it was top quality. When... More

Was this review helpful? Yes 3
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Denneice C, Thank you so much for your positive Review and we are just plain glad that you enjoyed it so much. What is important is that you represent the majority of our Guests, this we know it from all stats we work on. Now why some Guests complain about us is not an easy question. I think that... More

Seoul, South Korea
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A belated review, two years after the fact. But I’m compelled to write this after staying in bunch of other similarly-styled hotels throughout Southeast Asia. In short: This one is the best. Every detail perfect. The Beach Bungalows are everything you want in a resort room — slightly exotic, secluded, plush. And they open up to a clean beach with... More

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear chicoharlan, When seven months ago I received an extremely bad Review from someone extremely young, who hated me so much that I decided to answer rather than getting rid of his Review, I was asking myself if I should answer to belated reviews… Upon reading your review, the answer is yes, I shall answer, smile… I really thank you,... More

Kapolei, Hawaii
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I just stayed at Chen Sea recently for our belated honeymoon. Upon arrival at the airport in Phu Quoc we took a 20 minuted drive to our hotel (GPS said 8 minuted but drive was much farther). Taxi should cost around 400.00 VND (four-Hundred-thousand dong or about $18 USD). I was a little worried as our taxi... More

Was this review helpful? Yes 2
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Giselle V, Thank you for your Review. So if I understand you very well, the Chen Sea is great and amazing, but the island is not a good destination when it rains during the Monsoon. So the 3 dots is because of the rain. It would have been nicer to Review us as per who we are, and then... More

Chester, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My boyfriend and I (in our early/mid twenties) stayed here for 5 nights on a trip around Cambodia and Vietnam in May 2014. pros: immaculate hotel grounds beautiful infinity pool friendly staff- very helpful at reception nice sandy, clean beach & sea sunset @ happy hour is lovely nice touches- chocolates on pillows/room replenished with 8 small bottles of water... More

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Joanne C, Thank you for your beautiful Review as we are so glad that you had a fantastic stay. And as you say that it could be envisaged, should you return please get in touch with me. I don’t have to post my addie anymore it is accessible now from TripAdvisor on our page. I would be then very... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in the jacuzzi villa for 3 nights. It is a great resort with wonderful rooms. The swimming pool is beautiful and the food is delicious. We also took two Vietnamese massage treatments which were very good and very relaxing. Pricy but worth it!

Was this review helpful? Yes 1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Hadar L, A bit late but It is my pleasure to thank you for your very positive Review. In a very short one you managed to express your satisfaction on everything that makes the Chen Sea identity and experience. And added thanks for your specific comment on our restaurant and spa, this is very comforting. We are so pleased... More

Dublin, Ireland
Contributor
14 reviews 14 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed in Chen Sea at the end of a 2-week holiday in Vietnam. We expected a relaxing, tranquil setting and were not disappointed. The surroundings, facilities, accommodation and staff were fantastic throughout our stay. While the weather (monsoon) prevented us from enjoying the on-site facilities to their full potential, we were still able to relax and unwind in a... More

Was this review helpful? Yes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Laura K, Thank you for your very nice Review of the Chen Sea. So the Breakfast is fantastic and the pizza very good, but the food is a downside. Hard to understand, though I did understand that your remark is linked to our Vietnamese food. We have very few Asian dishes. And our Vietnamese Chef has not been trained... More

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Additional Information about Chen Sea Resort & Spa Phu Quoc

Address: Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
Location: Vietnam > Kien Giang Province > Phu Quoc Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chen Sea Resort & Spa Phu Quoc 4*
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Also Known As:
Chen Sea Hotel Phu Quoc Island
Chen Sea Resort And Spa

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#1 Luxury Hotel in Phu Quoc Island #3 Top resorts Hotel in Phu Quoc Island #4 On the Beach Hotel in Phu Quoc Island
Hotel Class
Official Description (provided by the hotel)
This beachfront 4-star resort is located in a quiet pristine bay, allowing the guests to enjoy the peace and natural beauty of Phu Quoc Island. Located 30 minutes away from Phu Quoc Airport, the resort was built after a long and thorough study in order to be integrated and to respect the natural environment of the bay and its surrounding coastal zone. ... more   less 
Number of rooms
36

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