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Lewis Grand Hotel

Certificate of Excellence
Don Juico Ave | Malabanias, Angeles City, Luzon 2009, Philippines
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Lewis Grand Hotel
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Lewis Grand Hotel
Lewis Grand Hotel
Lewis Grand Hotel
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233 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manila
Contributor
20 reviews 20 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There are a lot of good things about this hotel, no wonder it has a certificate of excellence award. Ideally located at the far end strip of commercial establishments, at first I thought there will be hubbub every now and then but to my surprise, I found myself in a sound & quiet sleep. Their rooms are modern and spacious,... More 

Was this review helpful? Yes
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello Manila Beach Bum Thank you for having staid here with us – and thank you also for your feedback. We appreciate to hear from our Guests (also through E-Mail, or anytime during your stay, or upon your check-out, with the provided Guest Comment card), because it shows us what our valued Guests appreciate, and where we can possibly improve... More 

SF Bay Area
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just finishing up a two night stay at Lewis Grand Hotel. It was a a very special trip and our stay was perfect. First some of the details- Rooms are excellent. Not quite up to international luxury standards, but close. Bed was comfortable. Large well appointed bathroom. We had a small terrace with a coupe of chairs. The lobby is... More 

Was this review helpful? Yes 2
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Dear Paul R Thank you and your bride-to-be for your visit and for staying here with us at the Lewis Grand. We appreciate your stay and thank you for stating that you find the Lewis Grand a “Fabulous Hotel Choice”. You wrote that you are “just finishing up a two night stay at the Lewis Grand Hotel", that "it was... More 

Manila, Philippines
Top Contributor
104 reviews 104 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is within the entertainment strip of Angeles City. It boasts of grand lobby, a pool, pool table and a bar. The rooms are spacious and fully furnished. Free shuttle services are provided to guests who want to explore the city. An ATM machine is conveniently located in the lobby. SM Clark shopping mall is just a few hundred... More 

Was this review helpful? Yes 1
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Dear SabiOJames Thank you for your stay and for stating that our property is a nice Hotel and centrally located, when you wrote that the Lewis Grand is “a classy hotel near the Balibago area”. You wrote that: “The hotel is within the entertainment strip of Angeles City. It boasts of a grand lobby, a pool, pool table and a... More 

Manama, Bahrain
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed here on March 22 and on April 14. I love the hotel specially the pool and the customer service. Bartenders are attentive. I stayed here with my boyfriend when I arrived from a long flight from Qatar and before returning to Qatar as well. We had some difficulties & issues with guaranteeing the room reservation but Ms. Diane... More 

Was this review helpful? Yes 1
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Dear Rai V Thank you and your boyfriend for having staid here with us on 2 separate occasions. And thank you for stating that you found your stays “Amazing and relaxing!”. As you have mentioned, you staid two times with us, and we are happy to hear that you “love the hotel, specially the pool and the customer service”, and... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

One night was night was not enough!!! Everything was great! From the time of reservation until we checked out, the staff we're very accomodating. The greatness of the room was undoubtely the best we ever had! We'll definitely see you again soon!

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HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Dear Angaleabb Thank you for your visit and for your positive feedback ! We are happy to hear that you found your stay and our Hotel “(IT WAS) AWESOME!” . And that you felt that “one night was not enough!!!” We certainly agree ! :-) You stated that “Everything was great! From the time of reservation until we checked out”,... More 

Legaspi, Philippines
1 review
4 of 5 stars Reviewed 4 weeks ago

I arrived in this hotel at exactly 1:30 in the afternoon, check in is at 2 pm. However, we weren't able to check in on time and on the room assigned to us because it is not yet ready, another guess just checked out on that day. But good thing is that they quickly look for another available room and... More 

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HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Dear AnjReed Thank you for your visit, along with your friends, and for stating that the Lewis Grand Hotel is a “Nice and clean hotel”. You mentioned that you arrived a bit earlier, but that our Front Office staff was helpful in arranging a room for you, and that “they quickly looked for another available room and gave it to... More 

Underwood, North Dakota
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 15, 2015

About 6 years ago, this hotel was the place to stay in Angeles City. That is no longer the case, unless you like dirty water from the shower, no wash cloths (what they prefer to call 'face towels') despite numerous requests, or just the general run down appearance and lack of cleanliness that never used to be present in this... More 

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HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello dear Joe N We appreciate all Guest feedback, however we generally recommend to mention – any thing that might not be, for whatever reason, satisfactory or to the Guests best liking – to us DURING the time of the stay, so that we can be of help and assistance right away. We take great pride in what we do,... More 

1 review
5 of 5 stars Reviewed March 23, 2015

I just stayed at the hotel again and I have stayed at many top starred hotels in the world but I love the Lewis Grand staff the best. Rooms in USA would cost 400.00 a night about 72.00 to 125.00 a night just amazing for the quality

Was this review helpful? Yes
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello Frank C Thank you for staying here with us – and thank you for stating that you classify us as a “Great great hotel” . You wrote that you “just stayed at the hotel again”, and we would like to thank you for your continuous patronage, which is certainly appreciated ! You also wrote that you “have stayed at... More 

Ottawa, Ontario, Canada
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 20, 2015

I like this hotel. The service was great. I arrived at the airport in Manila at 1 AM. The van and driver were exactly where I was told they would be and I was on my way tot he hotel. Check-in was quick and staff was attentive. The room was large and clean and the wifi was reliable. The food... More 

Was this review helpful? Yes
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello Magpie1998 Thank you for your stay here with us – and thank you for stating that we have a “Nice hotel. Reasonable price. Helpful staff.”. This is of course all much appreciated from our side – happy to hear that you like the "whole deal / hotel-package” we offer our Guests. You continued by stating that “I like this... More 

Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

The Lewis Grand Hotel is one of three really nice hotels that exist in Angeles City. It is unbelievable that it exists in a worn down city with few excellent hotel options. The hotel is laid out with large open spaces and an incredible pool area in the back of the hotel with a bar and restaurant that is open... More 

Was this review helpful? Yes 1
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello Dwight J Thank you for visiting and thank you for your review here on Tripadvisor. We are happy to read your feedback and that you wrote that we have an “Incredible pool and nice rooms”, and that you also mentioned one of our other strengths, when you wrote that we are also a “good choice for families and functions... More 

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