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Lewis Grand Hotel

Certificate of Excellence
Don Juico Ave | Malabanias, Angeles City, Luzon 2009, Philippines
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Lewis Grand Hotel
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Lewis Grand Hotel
Lewis Grand Hotel
Lewis Grand Hotel
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227 reviews from our community

Traveler rating
    147
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    15
    12
    6
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23
36
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32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Underwood, North Dakota
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

About 6 years ago, this hotel was the place to stay in Angeles City. That is no longer the case, unless you like dirty water from the shower, no wash cloths (what they prefer to call 'face towels') despite numerous requests, or just the general run down appearance and lack of cleanliness that never used to be present in this... More 

Was this review helpful? Yes
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello dear Joe N We appreciate all Guest feedback, however we generally recommend to mention – any thing that might not be, for whatever reason, satisfactory or to the Guests best liking – to us DURING the time of the stay, so that we can be of help and assistance right away. We take great pride in what we do,... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I just stayed at the hotel again and I have stayed at many top starred hotels in the world but I love the Lewis Grand staff the best. Rooms in USA would cost 400.00 a night about 72.00 to 125.00 a night just amazing for the quality

Was this review helpful? Yes
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello Frank C Thank you for staying here with us – and thank you for stating that you classify us as a “Great great hotel” . You wrote that you “just stayed at the hotel again”, and we would like to thank you for your continuous patronage, which is certainly appreciated ! You also wrote that you “have stayed at... More 

Ottawa, Ontario, Canada
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I like this hotel. The service was great. I arrived at the airport in Manila at 1 AM. The van and driver were exactly where I was told they would be and I was on my way tot he hotel. Check-in was quick and staff was attentive. The room was large and clean and the wifi was reliable. The food... More 

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HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello Magpie1998 Thank you for your stay here with us – and thank you for stating that we have a “Nice hotel. Reasonable price. Helpful staff.”. This is of course all much appreciated from our side – happy to hear that you like the "whole deal / hotel-package” we offer our Guests. You continued by stating that “I like this... More 

Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Lewis Grand Hotel is one of three really nice hotels that exist in Angeles City. It is unbelievable that it exists in a worn down city with few excellent hotel options. The hotel is laid out with large open spaces and an incredible pool area in the back of the hotel with a bar and restaurant that is open... More 

Was this review helpful? Yes 1
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello Dwight J Thank you for visiting and thank you for your review here on Tripadvisor. We are happy to read your feedback and that you wrote that we have an “Incredible pool and nice rooms”, and that you also mentioned one of our other strengths, when you wrote that we are also a “good choice for families and functions... More 

west mids uk
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 26, 2015

The only hotel i stay in when im in the city of angels on my visits to angeles city which wouldnt be the same without staying at LGH, I discovered this hotel shortly after it opened a few years ago and ever since I have stayed here twice a year and it never dissapoints, spacious rooms with large comfy bed... More 

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HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Dear Mark J Thank you for your repeat visits over the years - and for your verdict when you state that you find the Lewis Grand Hotel “so grand” ! You wrote that the Lewis Grand Hotel is “the only hotel I stay in when I’ m in the city of angels on my visits to Angeles city”, and that... More 

Bangkok, Thailand
2 reviews
4 of 5 stars Reviewed February 22, 2015

unfortunately the wifi is almost non existent. No excuse , even in 3rd world PI, for not having reasonable spEed wifi. I told the manGer I will happily pay extra for proper wifi.. Everything else is really good. Love the pool.

Was this review helpful? Yes
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello Robert K Thank you for your visit and for your feedback – and I am happy to hear that you found everything “Excellent” ! – However, unfortunately, you were not too happy with our free wifi, which we much regret. You wrote that “I told the manGer I will happily pay extra for proper wifi”. – At this time... More 

Contributor
12 reviews 12 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 18, 2015

Now I know why Lewis Grand Hotel is the top-rated hotel in Angeles City based on reviews by TripAdvisor members -- indeed it IS the best hotel in the city! This hotel lives up to its name and redefines the word "grand". Spacious at every corner, the lobby provides a welcoming atmosphere with courteous and friendly staff and the grand... More 

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HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello dear Gon0603 Thank you for your visit and for your nice feedback – and for stating that while staying here with us, you felt like “I'm living in a palace!” After your stay here with us, you wrote that “Now I know why the Lewis Grand Hotel is the top-rated hotel in Angeles City based on reviews by TripAdvisor... More 

Gold Coast, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2015

Not much else to say other than that this is a top hotel with great facilities and friendly staff. It has all the features of a large scale hotel, but feels warm and inviting and is close to pretty much anything you can think of. The hotel shuttle was also super helpful for traveling to and from the mall. Would... More 

Was this review helpful? Yes 1
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Dear Jacob D Thank you for having visited us and we are glad to hear that you appreciate the Lewis Grand Hotel as a “Great Hotel for a reasonable price.” Thank you for your verdict that the Lewis Grand is “a top hotel with great facilities and friendly staff”. – Thank you also on behalf of our staff here. You... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

From the moment you walk in this Hotel WOW's you Rooms are awesome Pool is magnificent Restaurant is great And the staff are beyond words better than I have ever come across The staff make this hotel magnificent So friendly so kind go out of their way to accomodate you Great you by name everything they see you We would... More 

Was this review helpful? Yes 1
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello dear Trish D Thank you for staying here with us – and for writing that the Lewis Grand Hotel is an “Absolutely beautiful Hotel” ! Thank you ! You also wrote that “from the moment you walk in, this Hotel WOW's you. Rooms are awesome Pool is magnificent Restaurant is great And the staff are beyond words better than... More 

Manila, Philippines
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

Never had a bad stay. Management are well versed on customers needs. The pool area is spacious, the restaurant offers great dishes, the van service is very handy and the check in / check out was flawless. The rooms (Ive stayed in four different styles) are all well maintained and comfortable.

Was this review helpful? Yes
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello dear Sal J Thank you for your multiple visits and for your review… And thank you for using just one but very important word to qualify our Hotel, when you stated: “Quality” ! – THAT’ s what it’ s all about ! You wrote that you “never had a bad stay”, that the “Management are well versed on customers... More 

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