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Lewis Grand Hotel

Travelers' Choice award winner
Don Juico Ave | Malabanias, Angeles City, Luzon 2009, Philippines
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1 room 1 adult
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Lewis Grand Hotel
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278 Reviews from our TripAdvisor Community

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Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed for one night for the hot air balloon festival. It's a nice hotel, not a bit shady like the other ones located in the area. Staff are friendly. The rooms are ok. Bathroom is clean. The only thing I don't like is that the food is a bit expensive in the restaurant, the menu are just ok (not reasonable... More 

Helpful?
Thank Candice C
Southlake, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff really seems the nail the whole rumored "Filipino Hospitality" thing. Smiles and sincere attention to my comforts. I had a large Executive Suite and just loved it! Natural sunlight, comfortable bed, nice furniture, split style aircon, large bathroom. I didn't want to leave it except for them to come and clean it. The food out of the hotel... More 

Helpful?
Thank zbad1
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello dear Zbad1 We would like to thank you for your visit – and for your positive feedback and review of our Hotel, which you titled: “Really, Really Great! Yes, that good!” – thank you so much for your favorable comments, which we certainly appreciate ! Thank you also on behalf of the entire hard-working staff, for your positive statement,... More 

Pensacola, Florida
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Two stays of several days each during summer 2015, and then several December 2015 Recent Stays: 14,15 July 2013, 7,8 August 2013; July, December 2014; January 2015; 19-24 May 2015 (this stay); December 2015, (several stays) Limo service excellent, both to and from hotel, but also around Angeles. If you want to go to the SM Mall or most regional... More 

Helpful?
Thank Joe L
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Dear Joe L First of all, we would like to thank you for your visit, for taking yourself the time to write this full review, and for stating that the Lewis Grand Hotel is “still the best hotel in Angeles City by far”. We certainly appreciate your regular returning visits and your continuous patronage. Thank you for this, and for... More 

Bohol Island, Philippines
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ok a friend of mine booked the Estrella ball room for an even. Staff was hard working during the set up and the after math, the only complaint would be they were late setting up the wet bar, and hour late to be exact, but the facility served its purpose and accommodated more than 100 sitting/diners plus offered room for... More 

Helpful?
1 Thank Mark W
HotrodLG, Director of Sales at Lewis Grand Hotel, responded to this review

Dear Mr. Mark W., Greetings from the Lewis Grand Hotel! Thank you for taking the time to notify us of your experience with our service during an event held at the Estrellita Ballroom in November 2015. First of all, thank you so much for your positive and kind words regarding our hard working staff and also in regards of our... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Just spent 3 nights in a pool side {luxury villa}. Shadow of its past glory days ,pool was filthy rooms very outdated aircon in room constantly dripping even after reporting it 3 times... bathroom had vile smell emitting from drains and once again after 3 attempts to fix still toilet would overflow...staff very understanding of problems and notified management but... More 

Helpful?
Thank Steve C
HotrodLG, GM at Lewis Grand Hotel, responded to this review

Mr. Steve C Thank you for choosing the Lewis Grand Hotel for your stay while here in Angeles and for stating that the Lewis Grand Hotel is “a nice hotel”. We also appreciate that you acknowledge the fact that you were, indeed, complimentary upgraded, from a regular Standard room, which you had planed to book for your stay, to one... More 

Sandnes, Norway
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 7, 2016

The room was nice and clean. The staff is friendly and helpful. The food in the restaurant is good but it takes a long time to get to food so order before you get too hungry. The pool could have been cleaner -people go in with their clothes and the showers are not directly connected to the pool. The maintenance... More 

Helpful?
Thank NinaSk78
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Dear NinaSk78 We are happy that you have visited us, and that you rated us as the “Best place if going to Angeles”. Thank you so much for your kind valuation. As you wrote “The room was nice and clean”, “The staff is friendly and helpful”, and “The food in the restaurant is good”. (Depending on the number of other... More 

Lake Bluff, Illinois
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 2, 2015

Just came back from another wonderful stay at the Lewis Grand Hotel!! I arrived at approximately 1200 hours on 11 November. Sadly, my room was not ready, but no problem whatsoever. I took my free drink coupon and went to The Avenue restaurant to have a drink and some lunch. As soon as I entered, I was greeted by a... More 

Helpful?
3 Thank bigdarryl50
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello dear Bigdarryl50 Thank you for your great review – and of course thank you for your visit, we certainly much appreciate both, your positive review, as well as your return visits. Thank you for stating that you had “Another Outstanding stay at my 'home away from home'!!!”. As you happily wrote, you “just came back from another wonderful stay... More 

Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed November 27, 2015 via mobile

I had a great time w/ my family here, but the staffs were lacking of being hospitable w/ their guests. No one assisted us, from our arrival, til our departure. The "rogelios" outside the hotel entrance were just chatting w/ each other. :( As for the hotel itself, they have iid rooms and a pool, but they don't give complimentary... More 

Helpful?
2 Thank lengnav
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Dear Lengnav Thank you for your visit and we are happy to hear that – as you wrote – you have “had a great time w/ my family here”… THAT is surely the most important ! You were referring to our staff, who are regularly being commended by many / most of our valued Guests, as is also apparent on... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 25, 2015

One of the best hotel in Angeles so far. I stayed here for three nights, and I enjoyed it so much especially their food. Swimming pool? They have a unique structure of swimming pool? It's for you to find out why! :) I hope their management will get to noticed that there were some staff at the restaurant are very... More 

Helpful?
3 Thank Solo_Traveler1989
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Hello dear Solo_Traveler 1989 First of all, thank you for your visit and for your review, and thank you for highlighting two of our strengths, which are the “Neoclassical Beauty” of our Hotel as such, as well as the good “Service!” of our hard working staff, who work relentlessly to make your and our other valued Guests stay (hopefully) a... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 5, 2015

Very well located hotel,far enough away from the noisy bar strip of AC yet only a 2 minute jeepney ride near. Stayed for 8 nights with wife and 8 yr old child. The pool is shallow at one end so my daughter could swim around,also a hot tub to enjoy. The restaurant beside the pool is excellent,good quality food with... More 

Helpful?
3 Thank Thomas G
HotrodLG, General Manager at Lewis Grand Hotel, responded to this review

Dear Thomas G Thank you for your nice review, and for appreciating our services and accommodation, when you write that you “Enjoyed my weeks stay”. - We are happy to hear this ! We see that you (like many of our valued Guests) found the Lewis Grand to be a “Very well located hotel”, as we are “far enough away... More 

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