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All 7 Berastagi hotels

Hotel Sibayak International

Jln Merdeka, Berastagi, Indonesia
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Hotel Sibayak International
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Ranked #4 of 7 Hotels in Berastagi
A recent review
3 of 5 stars Reviewed May 26, 2014
AsiaU2014 Melbourne, Australia
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30 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Amsterdam, The Netherlands
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
109 helpful votes 109 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This hotel is completely worn out and a big disappointment. The pictures of the swimming pool is completely misleading. Many things in the hotel are old, worn out and of poor quality. The room was worn out and the bathroom was really worn out and with mould. The bathtub was rusty and multiple times repaired inside. It looked so dirty... More

Was this review helpful? Yes 3
Melbourne, Australia
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 26, 2014

I had great hopes for this place but it didn't deliver. It feels like it has definitely seen better days. The room seemed dirty and not well cleaned although it was neat. The bathroom looked like it had mould everywhere. It's a shame for shuck a large hotel to be like this. The staff were all nice and helpful so... More

Was this review helpful? Yes 1
Medan, Indonesia
14 reviews 14 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 3, 2014

I stayed here for an unplanned trip on 29th March 2014. it was a busy long weekend so i didnt expect too much as long as me, hubby, a toddler and a baby had a quite comfortable place to stay. surprisingly the hotel was good. we stayed at a one room cottage. it was quite old but very clean and... More

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Jakarta, Indonesia
Top Contributor
62 reviews 62 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed March 22, 2014

I stayed here for about 10 days. This hotel was homy for me and I would like to go back to this hotel when I were there again in Berastagi. 1. Staffs were friendly. As I arrived in this hotel at 2 am in the morning, the check in process was quick 2. Large swimming pool, there was also tennis... More

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Sibayak, Manager at Hotel Sibayak International, responded to this review

Dear Dian Aldebaran : Thank you very much for your recent stay and candid review of our resort. Rest assured we will do our utmost to improve ourselves for your next visit. The point about houseflies is the problem we are looking to solve for years. It does not result from improper waste management but from neighbouring farms during the... More

Subang Jaya, Malaysia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 18, 2014

After our One(1) night in Parapat we stayed ONE(1) night here in Berastagi on our way to Medan. This hotel was looking good ever since the bus drove into the premises.. Pro's: - The Hotel is situated in between two active volcanoes (how cool is that ..=)). One of was Mount Sinabung has recently erupted about 2 weeks before we... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 7, 2013

stayed here for a night. - nice view and weather. we can see the Mount Sibayak from the hotel. - nice room -> quite well maintained except for the toilet (needs a bit of renovation) - staff were helpful -> we wanted connecting rooms (went with my family) and they changed it for us without any hassle - i think... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 21, 2013 via mobile

When we went back to Medan from Sidikalang and Toba lake, we stop by at Berastagi and decided to stay one night at Sibayak Int'l Hotel. We arrived around 6 pm. Parking area is large but the building is old with traditional design. Front office served us slowly and we have to carried up our luggages from car by ourself.... More

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Singapore, Singapore
2 reviews
2 of 5 stars Reviewed September 14, 2013

We stayed in the junior suite (rm 122) in sibayak for one night. The room was nice but the toilet flush was not working. The hotel premise and facilities look good however we did not have time to use them. We cut short our stay from 2 nites to 1 nite as we wanted to spend more time in medan.... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 17, 2013 via mobile

Old fashioned and a little run down. Rooms are very random like in a Business hotel. Nice staff, food is ok but expensive. Wifi in the Lobby and Restaurant. Helpful for organising a tour. Very big rooms but not stylish. Like a best Western.

Was this review helpful? Yes 2
Pekanbaru, Indonesia
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 7, 2013

Basically the room is clean as well as like the other hotel when i stayed before. But Goshhhh....The bath room is too old fashion..This hotel still use bath up. The worst thing are furniture, tv, room key , and other thing like we live on 80s era.... Even the room is clean but look like still dirty because of those... More

Was this review helpful? Yes 2
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Additional Information about Hotel Sibayak International

Address: Jln Merdeka, Berastagi, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Berastagi
Price Range (Based on Average Rates): $
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Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Hotel Sibayak Internasional (HIS) is a 4-star resort situated in the highlands of Berastagi, 65 kilometers or 1.5 to 2 hours by car from Medan, the provincial capital city of North Sumatera,Indonesia. We are on a 3.6-hectare land right on the foothills of Gundaling. Temperature ranges from a cool 18 to a sunny 26 degrees Celsius year-round. Berastagi was established in the past as a Dutch colonial hillstation and an escape from the tropical heat. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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