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All 7 Berastagi hotels

Grand Mutiara Hotel Berastagi

4.0 of 5 Hotel   |   Jalan Peceren No.168, Berastagi 22156, Indonesia
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66%
Ranked #2 of 7 hotels in Berastagi
A recent review
4 of 5 stars reviewed 3 weeks ago
Tanyaling Singapore, Singapore
  • Overview
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73 people have reviewed this hotel

Traveler rating
    7
    39
    22
    4
    1
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19
28
Solo
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3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Spanish first
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English first
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Old but well maintained room. Although my financee felt that it wasnt good with the wall peeling slightly, i thought it was comfy and big. There were 2 queensized beds in the room, with a shower and bathtub. I liked it a lot! Although i found it a bit stuffy since there was no way to open the window without... More

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Penang Island, Malaysia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 15, 2014

stayed 1 night there, it was ok. slightly old but nonetheless a proper hotel with ample ammenities location is not that great. slightly away from town but it's easy to get to town, just go across the street and catch one of the public minivan to town for 2000IDR

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Leamington Spa, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 20, 2014

Stayed 1 night during a 12 day tour of the North of Sumatra and this was the stop over destination. First impressions were great - imposing building, huge chandelier, great views and welcome drink. The staff at the front desk were helpful. The rooms were huge and clean but pretty dated. The outside pool, as another reviewer pointed out, should... More

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Subang Jaya, Malaysia
2 reviews
4 of 5 stars Reviewed May 20, 2014

Spacious room and value for money but not my kind of hotel. Definitely a good business hotel but lacks character as a holiday hotel. Staff was great and accommodating. Nice garden at the backyard but swimming pool was dirty! I'm sure it is a good place for a good night sleep except that our room was facing a church and... More

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Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 28, 2014

Everything about this hotel is just about right. The rooms were extremely spacious. Two queen sized beds for a twin sharing. Toilet is amazing. Water working absolutely fine. Cleanliness was okay. And staff were friendly. Well, until you take a trip to the pool. There were obviously some kids partying the night before. Leftover cup noodles and snacks lying everywhere.... More

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singapore
Top Contributor
119 reviews 119 reviews
44 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed April 23, 2014

grand mutiara berastagi is an imposing building with stunning views- of the gardens on site and of the active volcano which is clearly visible from the hotel lobby on a clear day. the reception is effective and check in is smooth, with a welcome drink offered to guests. the rooms are spacious, albeit the fittings are a little dated but... More

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Melaka, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2014 via mobile

Have 2 Queen size bed in the superior room. Breakfast very good variety of food to choose.also have very nice garden for guests to explore after taking breakfast.the only downside is no lift at this hotel.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2014

Hi im daniel from malaysia . I was at the grand mutiara berastagi for 2 nights and wow what can i say....beautiful hotel with large and clean spacious rooms . The atmosphere is a bit quiet ... not the typical busy hotel...but very peaceful with beautiful landscapes and view ... the staff are friendly . Breakfast was not buffet but... More

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Totnes, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 27, 2014

This hotel has fantastic beautifully kept gardens, large free form swimming pool and a lovely breakfast terrace that overlooks the smoking volcano - amazing. Rooms were clean, spacious with big bathrooms and large balconies. The staff were very helpful and friendly. The food was average to good but there are not many nice places, with wine, to eat in the... More

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Sandweiler, Luxembourg
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 23, 2013 via mobile

This is a nice hotel, nice location. Nice big rooms. Nice lobby. Free WiFi in lobby. Staff where lovely. Downside - restaurant mainly aimed at chinese tourist. No pizza / pasta. Limited western food. Because berestagi is high altitude, it gets cold, especially at night. I found that the blankets not really thick enough for cool weather Hot water not... More

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firli_11, General Manager at Grand Mutiara Hotel Berastagi, responded to this review

Dear Matthew, Thank you very much for your visit our place Grand Mutiara Hotel Berastagi, regarding for the western food I will evaluation back for the western guest choose menu and for the blanket in the rooms all same and our standard hotel, by the way if next visit please inform to Housekeeping or reception ask more blanket we will... More

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Additional Information about Grand Mutiara Hotel Berastagi

Address: Jalan Peceren No.168, Berastagi 22156, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Berastagi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mutiara Hotel Berastagi 4*
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Amenities

Free Parking Restaurant Room Service Swimming Pool
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Number of rooms
123

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