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All 7 Berastagi hotels

Grand Mutiara Hotel Berastagi

4.0 of 5 Hotel   |   Jalan Peceren No.168, Berastagi 22156, Indonesia
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Grand Mutiara Hotel Berastagi
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Ranked #2 of 7 Hotels in Berastagi
A recent review
4 of 5 stars reviewed 4 weeks ago
adzurri Kuala Lumpur, Malaysia
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78 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As in the name, this hotel looks grand with an imposing building and entrance, lighting, decent outdoor gardens a big (but not well maintained) swimming pool and a majestic view of Mt Sinabung in the distance. My family and I stayed here for 1 night, the room was big with 2 queen sized beds but the decor was a bit... More

Was this review helpful? Yes 1
Singapore, Singapore
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 1, 2014

Old but well maintained room. Although my financee felt that it wasnt good with the wall peeling slightly, i thought it was comfy and big. There were 2 queensized beds in the room, with a shower and bathtub. I liked it a lot! Although i found it a bit stuffy since there was no way to open the window without... More

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Penang Island, Malaysia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 15, 2014

stayed 1 night there, it was ok. slightly old but nonetheless a proper hotel with ample ammenities location is not that great. slightly away from town but it's easy to get to town, just go across the street and catch one of the public minivan to town for 2000IDR

Was this review helpful? Yes 1
Leamington Spa, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 20, 2014

Stayed 1 night during a 12 day tour of the North of Sumatra and this was the stop over destination. First impressions were great - imposing building, huge chandelier, great views and welcome drink. The staff at the front desk were helpful. The rooms were huge and clean but pretty dated. The outside pool, as another reviewer pointed out, should... More

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Subang Jaya, Malaysia
2 reviews
4 of 5 stars Reviewed May 20, 2014

Spacious room and value for money but not my kind of hotel. Definitely a good business hotel but lacks character as a holiday hotel. Staff was great and accommodating. Nice garden at the backyard but swimming pool was dirty! I'm sure it is a good place for a good night sleep except that our room was facing a church and... More

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Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 28, 2014

Everything about this hotel is just about right. The rooms were extremely spacious. Two queen sized beds for a twin sharing. Toilet is amazing. Water working absolutely fine. Cleanliness was okay. And staff were friendly. Well, until you take a trip to the pool. There were obviously some kids partying the night before. Leftover cup noodles and snacks lying everywhere.... More

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Top Contributor
119 reviews 119 reviews
44 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed April 23, 2014

grand mutiara berastagi is an imposing building with stunning views- of the gardens on site and of the active volcano which is clearly visible from the hotel lobby on a clear day. the reception is effective and check in is smooth, with a welcome drink offered to guests. the rooms are spacious, albeit the fittings are a little dated but... More

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Melaka, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2014 via mobile

Have 2 Queen size bed in the superior room. Breakfast very good variety of food to choose.also have very nice garden for guests to explore after taking breakfast.the only downside is no lift at this hotel.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2014

Hi im daniel from malaysia . I was at the grand mutiara berastagi for 2 nights and wow what can i say....beautiful hotel with large and clean spacious rooms . The atmosphere is a bit quiet ... not the typical busy hotel...but very peaceful with beautiful landscapes and view ... the staff are friendly . Breakfast was not buffet but... More

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Totnes, United Kingdom
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 27, 2014

This hotel has fantastic beautifully kept gardens, large free form swimming pool and a lovely breakfast terrace that overlooks the smoking volcano - amazing. Rooms were clean, spacious with big bathrooms and large balconies. The staff were very helpful and friendly. The food was average to good but there are not many nice places, with wine, to eat in the... More

Was this review helpful? Yes 2
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Additional Information about Grand Mutiara Hotel Berastagi

Address: Jalan Peceren No.168, Berastagi 22156, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Berastagi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mutiara Hotel Berastagi 4*
Number of rooms: 123
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