The problem in going to a villa in Seminyak at this time of year is that all the villas are madly renovating in time for their peak season in July/August. Unfortunately this was not something we were made aware of..... So, our week of relaxing in our villa was somewhat ruined by the grinder being used on one side of...
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I had the most enjoyable experience at Serene. I was staying at Hibiscus for 3 nights on 10-13 May 2012.
I would give Serene 5-Stars for their hospitality!!!
The villa was kept clean at all times and exudes a sense of serenity with the beautiful landscape and pool. The mosquitoes were always present but Serene was well equipped with mosquito...
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Dear Peter43Peter,
Thank you for your words of appreciation on your recent visit in Bali; Our associates Yani and Made will surely be happy to read of your satisfaction on their services rendered;
We all look forward to welcome you back to Bali soon;
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My family (3 generations) went on a holiday at the end of April and stayed at this Villa for 3 nights. We took a 3 bedroom villa and was just nice for the 6 of us, The villa tarnsport arrived on time at the airport and whisked us through the congested traffic of Bali into the resort. Although in the...
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Dear AsianGeorges,
Many thanks for taking the time to give valuable feedback on your recent holiday in Seminyak. We enjoyed being able to help make your holiday a great experience and we look forward to welcoming you and your family back to Bali soon.
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we are currently staying in a villa here on our honeymoon. I previously asked that if we cut our stay short to go to gilli islands what would the penalty be - i was told it would be a one night penalty which seemed fair and is normal for all or most accommodation in bali. Now that I am here...
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Dear Balisurfer 187,
We are certainly very sorry for the misunderstanding reported. Both employees (Mr Wayan and Mr Sudita) you talked to during your recent visit clearly confirmed that a last minute cancellation of your remaining stay was subject to a "non refund penalty" as clearly outlined in the website booking terms and conditions; Please do understand that this policy...
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We stayed at villa plawa in sept last year, and we had a absolutely wonderful time. We had no issues with the villa & isna was god sent. But we had an issue, the water in the bathroom had a strong amnomia smell to it which we found quite unbearable, makes us gag & dread showering during our 5 day...
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Dear Patcheskhoo,
Many thanks for taking the time to give valuable feedback on your holiday in Villa Plawa last September. We enjoyed being able to help make your holiday a great experience; We do apologize for the inconveniences caused by the strong ammonia smell in water;
Whilst we were aware of such problem, probably as a result of overdosing the...
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We stayed here in 2009 two different times and we highly recommend. We were able to negotiate a good price since we had a pretty large group staying so the value was very good..... It is a tad over priced if you can't negotiate a better rate and I see that their prices seem to keep rising too. But no...
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Dear M.P.,
Thanks you for your lovely comments which we have passed on to our staff who will greatly appreciate hearing from you. Many of our guests develop long lasting friendships with the Villas staff and return often to Bali to further that bond. We a re delighted to have made your stay on memorable one. Please do come back...
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After trawling the internet for many hours we settled on the Villa Cendana, part of Serene Villas in Seminyak for my parents-in-law (late 50's), my wife and I (30's) an 2 year old son.
We were met at the airport by the villa driver who helped with our bags back to the airconditioned mini van and 30 min trip to...
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Thank you for taking your time to share your comments on your recent stay at Villa Cendana; Wayan, will certainly be delighted to hear of your satisfaction on his services rendered;
Indeed the villa is a perfect choice for families and group of friends as it offers either privacy and/or great common areas to hang around;
All of us at...
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We travel to Bali frequently and this time with our 15 month old. Villa Kalia was amazing. The location was brilliant for a quick shop, massage or something to eat. The 2 Master bedrooms were beautiful and the staff provided a beautiful wooden cot for our baby. The cleaniness was brilliant compared to many other villas we have stayed in...
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Dear Sally,
We are delighted to hear of your satisfaction on your recent stay at Villa Kalia, which is indeed a superb villa thanks to its great location and facilities; However what makes it so special is truly the dedication and attentiveness of all our associates especially Eva, whom I am sure will be very pleased to hear from you;...
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We were guests of ri and ari (wii was away getting married, congrats!) during the first week of April. 5 adults and two kids but the villa is sooo spacious that we could have easily had another few. Every aspect of this villa is based on neutral tones and a certain earthy, organic taste full of class. The grounds were...
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Dear Multi-taska,
Thank you for taking your time to pen down your comments on your recent stay at Villa Mojo; Ri and Ari are certainly delighted to hear of your entire satisfaction on their services rendered; Indeed they are doing a great job and are truly a great great asset to the villa;
Once again we apologize for the the...
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my husband and I enjoyed the privacy of the Lotus Villa along with the excellent service provided to us during our stay.Our butler Wita worked very hard to ensure our stay was both pleasant and memorable. Darma and Yudis both remembered me from a previous trip 12 months ago and also were very keen to ensure our stay was fantastic....
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