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Serene Villas

Certificate of Excellence
Jl. Drupadi 22, Seminyak, Bali 80361, Indonesia
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Serene Villas
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Serene Villas
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355 reviews from our community

Traveler rating
    284
    55
    7
    6
    3
See reviews for
135
78
7
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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L'Hospitalet de Llobregat, Catalonia, Spain
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We were accommodated in Villa Serene. The Villa it's itself spectacular. Everything was as expected, even exceed our expectation. It was very quite, calm and relaxing. The Villa was absolutely clean and the maid service was really helpful and diligent. We had also dinner in the Villa and the food was excellent. All the staff specially Wewin and Judy were... More 

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SereneVillasTeam, Manager at Serene Villas, responded to this review

Thank you for your review and words like "Spectacular" and "Exceeded our Expectations" that tells us that the team are doing what they do the best which is making sure that all guests have a holiday that will long be remembered. Come back soon we will be here to welcome you. More 

Aberdeen, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Fabulous trip staying in Villa Frangipani and looked after by our lovely butler Restu. I felt safe, secure and looked after by very attentive staff and manager TJ. The location was perfect for walking into Seminyak. Plenty of great shopping and restaurants on hand. Taxi to the beach in 5 minutes if you don't fancy the walk. The villa was... More 

Was this review helpful? Yes 1
SereneVillasTeam, Manager at Serene Villas, responded to this review

Thanks for choosing Serene Villas. Restu and the team have read your response and are like all staff very glad to learn that the guests have not only enjoyed their Bali vacation but also appreciated the service that they give so warmly and with a smile. Come back soon ! More 

Adelaide, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

we just stayed in Acacia Villa for 8nights, the place is just amazing, beautifully decorated, spotlessly clean. Yudi was our butler nothing was too much trouble. Our driver took us on several trips around Bali, he was very knowledgable and polite. We felt very safe in his care. All the staff were very friendly and helpful. My daughters family and... More 

Was this review helpful? Yes 1
SereneVillasTeam, Manager at Serene Villas, responded to this review

Thank you for your review. Serene Villas is a popular choice for several families to stay together in the same complex but still have their own privacy and space when needed. Villa living and the luxury of experiencing your own chef cook for you is something that many people can only dream of and when that happens here they do... More 

Perth, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we had a lovely family holiday in an amazing villa The staff were the best thing about the holiday. Mini and Wita could'nt have done enough for us. The villa was well appointed and very comfortable. we had a great time

Review collected in partnership with this hotel

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SereneVillasTeam, Manager at Serene Villas, responded to this review

Thanks for choosing Serene Villas. We know their is a huge choice of accommodations in Bali today and sifting though it all can be a real headache for tourists. We focus on ensuring every guest has a holiday that will long be remembered. Thanks for spreading the good word amongst friends and family and we look forward to your next... More 

Singapore, Singapore
1 review
2 of 5 stars Reviewed 2 weeks ago

The advertising is slick but the reality is different. Villa Illad is a long way from anywhere you want to be and the standard of accommodation is very average mainly because of an open air bathroom that is so smelly at night that it is impossible to sleep. Disgusting. Three nights was more than enough for me. I cancelled my... More 

Review collected in partnership with this hotel

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SereneVillasTeam, Manager at Serene Villas, responded to this review

We are sorry that you were not satisfied with your stay at Villa Illam. The facilities and address are exactly as shown on the website. Although not in the center of Seminyak it's quiet location close to beach and still just minutes away from Cafes, Shopping & Restaurants is considered a prime address. As you are aware the smell issue... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

While this villa might not be the best one in Bali from the perspective of its overall look & feel, the quality of service is excellent. Agus the van driver who took us around and Eco the butler are genuinely caring people who put their heart into serving guests. Keep it up guys!

Was this review helpful? Yes
SereneVillasTeam, Manager at Serene Villas, responded to this review

You have correctly identified the key aspect of a villa stay "The Staff". We have a great team who have been well trained and know how to make each guest feel special and have the best possible holiday. Guests who arrive as strangers leave as friends and many of then return every year to renew friendships with the staff they... More 

Perth, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

The best I have ever stayed at. Coming back again in 8 weeks and bringing friends and family. Staff are excellent and very helpful. Villas are perfect. Clean, total luxury. Room service is great. Pools are fantastic. Spacious grounds and rooms. Beautiful bathrooms. Seriously 5 STAR. AWESOME.

Was this review helpful? Yes
SereneVillasTeam, Manager at Serene Villas, responded to this review

Thanks for your glowing review. "Awesome" is the best rating that we could expect from our guests and since you will be returning soon we are looking forward to having you stay with us for the 2nd time. We have passed on your comments to our staff who were delighted to learn that their service has been appreciated. Thanks for... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Wow, what an amazing serene villa experience, we booked the 2 bedroom frangipani villa and it was excellent. Staff were great, very helpful. Breakfast cooked for us every morning by butlers, the villa grounds were spot on. Villas are situated in a great location not far from numerous excellent restuarants. Wifi great, very good selection of movies for children and... More 

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SereneVillasTeam, Manager at Serene Villas, responded to this review

Thank you for your kind review. Serene Frangipani is one of our family favorite villas. Parents can be either in the bedroom or living area and still keep a close eye on children playing in the pool and garden which blends out from the villa. The staff enjoy cooking breakfasts for our guests and doing everything possible to ensure guests... More 

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We returned after quite a few years and were delighted that the villas had been kept up to date and in great condition. A great location near the centre of Seminyak and close to the great restaurants in the area. We were well looked after by the butler Cipta and a special shout out for driver Agus, a really pleasant... More 

Was this review helpful? Yes
SereneVillasTeam, Manager at Serene Villas, responded to this review

Welcoming back returning guests like yourselves is a highlight for our staff who become very attached to many of our guests who visit us year after year. We also make a lot of effort to refurbish, maintain and keep facilities at a high level to ensure that our customers are not just satisfied but delighted with their stay with us.... More 

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed with our group of 6 (3 couples) at Villa Tania and had a fab time. We were very looked after by Agung, Ana & Ilu! Special mention to Agung who was always looking to refill our drinks and go the extra mile. The villa is in a great location... also a great massage place at the end of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SereneVillasTeam, Manager at Serene Villas, responded to this review

Like all of our guests you have discovered the best feature of any villa must be its wonderful Balinese staff who treat the visitors like family ensuring that every need is met and that strangers who arrived, leave as friends and often return. Villa Tania with it's central location and large living space is a fabulous holiday villa for experiencing... More 

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