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The Royal Beach Seminyak Bali - MGallery Collection

5.0 of 5 Jl. Camplung Tanduk, Seminyak Beach | PO Box 3384, Seminyak, Bali 80033, Indonesia (Formerly Sofitel Seminyak Bali)
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The Royal Beach Seminyak Bali - MGallery Collection
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The Royal Beach Seminyak Bali - MGallery Collection
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1,508 reviews from our community

Traveler rating
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    543
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Royal Beach Seminyak Bali - MGallery Collection
See the most recent reviews
Bandung
Top Contributor
53 reviews 53 reviews
51 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 6, 2012

I checked in the afternoon and no room available at that time. Checked in was fast and the staff was very helpful to inform about the facilities of the resort. After check in we went out for lunch, and around 1 hour later, FO staff called me that the room already available. The room was clean and nice but need... More 

Was this review helpful? Yes 1
theroyalmanager, Public Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review

Dear Royal Guest, Thank you very much for sharing such a pleasant comment on TripAdvisor and for selecting The Royal Beach Seminyak Bali for your precious holiday. We are happy that you enjoyed the facilities and the overall services that we had offered during your stay with us. We have also noted your comments regarding to the unavailability of the... More 

Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 1, 2012 via mobile

Just finished a week long stay, must admit to being more than a little disappointed. This place could be fantastic, but they seem to be settling for OK. Key areas that need focus; Rooms seriously need modernising Service is friendly but very inefficient, many requests took 3-4 times before action was taken Location is not great at all, quite a... More 

Was this review helpful? Yes 2
theroyalmanager, Marketing Coordinator at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review

Dear Royal Guest, Thank you for taking the time to tell us about your experience at the The Royal Beach Seminyak Bali. I am deeply sorry to hear that your experience did not entirely meet your expectation. Please allow me to express my sincerest apologies. In regards to the service experience, I have reported your comment to the Head of... More 

Bandung, Indonesia
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2012

I was greet by Mr. Winangun - Duty Manager upon arrival at late night; felt like an important person. The hotel still provide personal welcome drink and cold towel for refreshment. The FO staff so answered my question regarding the room facilities which have terrace facing to garden so I still can smoking on terrace during my stay while I... More 

Was this review helpful? Yes
theroyalmanager, Public Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review

Dear Royal Guest, Thank you very much for sharing your review on your recent stay with us on Tripadvisor. Total guest satisfaction is our greatest priority and thank you to your positive comment and feedback that we are able to maintain on our service standard. On the behalf of the management, we happily look forward to welcoming you back to... More 

Leongatha, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 28, 2012

Recently my husband and I travelled to Bali for a 7 night holiday/family wedding. During this time we stayed at The Royal Beach Seminyak. We found the resort to be of a very high standard with excellent facilities, amazing gardens and exceptionally friendly service at all times. The pool area was outstanding with reclining chairs both around the pool and... More 

Was this review helpful? Yes 2
theroyalmanager, Marketing Coordinator at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review

Dear Royal Guest, Thank you so much for your kind words and taking the time to post such a nice and detailed comment on Trip Advisor. We are so thrilled to hear that you enjoyed your holiday with us. Memorable experiences are what we strive to provide day after day to our Royal guest ; so your compliments are always... More 

Contributor
17 reviews 17 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 27, 2012 via mobile

We have stayed in Bali on many occasions and decided the Royal beach over our last stay the Oberoi. The hotel is very nice indeed the pool is great and as expected the service here is fantastic. But our rooms 227 and 226 are less than average for the price. The rooms smell bad and I mean very bad the... More 

Was this review helpful? Yes 2
theroyalmanager, Marketing Coordinator at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review

Dear Royal Guest, Thank you very much for taking the time to share your experience with us. I am deeply sorry to hear that your experience did not entirely meet your expectation. Regarding the room condition, I am pleased to inform you that we have an upcoming refreshment program for a couple of rooms to maintain our standard and high... More 

Glasgow, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 27, 2012

I have worked in export sales all my life and I reckon that I have stayed nearly 4000 hotel nights in my life, from simple B+Bs to some of the best hotels in the world. Ignore the moaning reviews on this hotel, these are people who would find somerhing to complain about no matter what. The Royal Beach is top... More 

Was this review helpful? Yes 2
theroyalmanager, Marketing Coordinator at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review

Dear Royal Guest, Thank you very much for your kind words and choosing The Royal Beach Seminyak Bali for your valuable holiday. It's always a pleasure to receive such good compliments. Our staff takes great pride in providing exceptional service to our Royal Guests that is beyond expectation; so your feedback are important for us. I am sure that your... More 

Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 27, 2012

We recently stayed at the Royal Beach from the 9th to 19th of September in a Deluxe king size room. The hotel is an older style, which we loved as it had the worn in look and character rather than some of the glitzy newer ones up the beach, which looked rather sterile when we checked them out. I would... More 

Was this review helpful? Yes
theroyalmanager, Marketing Coordinator at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review

Dear Royal Guest, Greeting from The Royal Beach Seminyak Bali, a member of the MGallery Collection. We are so thrilled to hear that you enjoyed your holiday with us. Memorable experiences are what we strive to provide day after day to our Royal guest ; so your compliments are always welcomed. I will share your comment with the staff and... More 

Perth, Western Australia, Australia
2 reviews
5 of 5 stars Reviewed September 26, 2012

I am very fussy when it comes to hotels. I usually spend the first hour looking at different rooms before getting one I like. This was NOT the case at Royal Beach. Beautiful rooms, great service, beautiful gardens and right on beach. Breakfasts excellent quality and choice. I could not find a fault! Lovely - we will be back.

Was this review helpful? Yes
theroyalmanager, Marketing Coordinator at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review

Dear Royal Guest, We thank you very much for posting such a nice comment on TripAdvisor and for selecting The Royal Beach Seminyak Bali for your valuable holiday. We are delighted to hear that you had a memorable time with us. I will share your comment with the staff and I am sure it will motivate them to provide services... More 

Jakarta, Indonesia
1 review
3 of 5 stars Reviewed September 26, 2012

We stayed 6 days 5 nights at The Royal Beach Seminyak thinking that it would be a great hotel centrally located with service excellence but we were very disappointed. We stayed in a Deluxe room last August and we booked directly via the hotel. When we checked-in at 2pm sharp, the room was not ready and we had to wait... More 

Was this review helpful? Yes
theroyalmanager, Marketing Coordinator at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review

Dear Royal Guest, Thank you for taking the time to tell us about your experience at the The Royal Beach Seminyak Bali. I am deeply sorry to hear that your experience did not entirely meet your expectation. please allow me to express my sincerest apologies. Regarding your babycot issue and cleanliness of the room, I have immediately reported your comment... More 

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Additional Information about The Royal Beach Seminyak Bali - MGallery Collection

Address: Jl. Camplung Tanduk, Seminyak Beach | PO Box 3384, Seminyak, Bali 80033, Indonesia (Formerly Sofitel Seminyak Bali)
Phone Number:
Location: Indonesia > Bali > Seminyak
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Royal Beach Seminyak Bali - MGallery Collection 5*
Number of rooms: 142
Reservation Options:
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Also Known As:
The Royal Beach Seminyak Bali Hotel Seminyak
Sofitel Hotel Seminyak Bali
Sofitel Hotel Denpasar
Sofitel Seminyak Bali
Sofitel Bali
Denpasar Sofitel
The Royal Beach Seminyak Bali - MGallery Collection
Hotel Style:
#10 Business Hotel in Seminyak
#12 On the Beach Hotel in Seminyak
#22 Family Hotel in Seminyak
#23 Romantic Hotel in Seminyak
#29 Spa Hotel in Seminyak
#31 Luxury Hotel in Seminyak

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