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All 5 Kampong Jerudong hotels

The Empire Hotel & Country Club

5.0 of 5 Hotel   |   Jerudong, Kampong Jerudong BG3122, Brunei Darussalam
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The Empire Hotel & Country Club
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Mark L Dubai, United Arab Emirates
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647 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Empire is looking a bit tired in its properties and finish . While I was there there was a AsiaPac military conference taking place there which added some colour and excitement . The staff at this hotel are kind and conscientious - I was most impressed when one of the reception staff brought me some snacks and coffee while... More

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London
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I came here for afternoon tea and use of the pool area on my last day of a holiday staying with friends in Brunei. The afternoon tea was lovely although my friends who are expats had warned me about the comedy slow service of Bruneians. My friend had to wait until his coffee was stone cold for the milk to... More

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London
Contributor
13 reviews 13 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

was there for 3 nights business. room i had was in the lagoon wing and no time at all to get there from the main reception (short walk or golf buggy ride). room was enormous and had everything you need with a clean large bathroom. the hotels size can make it seem a little soulless but the staff were very... More

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Brunei Darussalam
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel used to be a really nice grand hotel but the furnishing is getting a bit old and tired. The pool area is pretty nice if it is during low occupancy period as you will be swimming nearly all by yourself in a large pool. We had dinner at the Pantai Restaurant and it is now called a world... More

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Melbourne
1 review
5 of 5 stars Reviewed 4 weeks ago

We visited Empire Hotel 1 night for the flight transfer. We enjoyed everything in hotel, especially sunset. That was so nice and unforgettable. The only thing if I have to say was the trip time. We will definitely stay there longer if we go back another time :-)

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Aberdeen
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Empire for 3 nights as a family. We had a room in the West wing (attached to the main building), overlooking the sea. The room was a good size, nicely furnished and well maintained. The bathroom feels really luxurious as everything is marble and all the fittings are high quality. The complimentary mini bar is topped... More

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Hong Kong
Contributor
17 reviews 17 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the empire hotel for conference purposes. The sheer size of the hotel is incredible, always seems empty. The pool was empty, the gym was great but empty and everything seemed slightly outdated and smelled slightly of humidity, probably the weather. You basically need a buggy to go anywhere which is quite annoying sometimes and the city centre is... More

Was this review helpful? Yes 1
TheEmpireHotel, General Manager at The Empire Hotel & Country Club, responded to this review

Dear Guest, Thank you for posting your detailed review on TripAdvisor. I am sorry you were disappointed with the breakfast, particularly the fruit, doughnut and coffee, and we will certainly work on improving these. I can assure you that preservatives are not added to any food items in the Hotel, and it is absolutely our intention to offer the best... More

Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Visiting this hotel was on my mind for years, and when I got the chance to stop over did not hesitate to try. Hotel lobby is luxury and staff are friendly - Room are huge, and nicely arranged, with free internet and bar. My disappointment was for the service which can be improved by management, like small small details that... More

Was this review helpful? Yes 1
TheEmpireHotel, General Manager at The Empire Hotel & Country Club, responded to this review

Dear Ben, Thank you for taking your time to share your experience and observations on your recent stay. I am sorry that the buffet was not serviced as it should have been and this has been followed up with those responsible. I understand that you may be referring to the water quality of the Lagoon Pool in your review, which... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 14, 2014

My daughter and I spent a wonderful 3 nights at the Empire in a sea view room. We enjoyed the swimming pools, the beautiful sunsets, the Spa centre, including indoor lap pool, Jacuzzi, sauna and cold plunge pool. The breakfast was great and the buffet at Pantai as well as the Italian restaurant, which wasn't cheap but the food and... More

Was this review helpful? Yes 3
TheEmpireHotel, General Manager at The Empire Hotel & Country Club, responded to this review

Dear Guest, Thank you for posting your kind review on TripAdvisor and I am pleased that you enjoyed your stopover on the way to Europe. Sincerely, Nigel Badminton General Manager nigel.badminton@theempirehotel.com More

North Yorkshire, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 11, 2014

What a fantastic hotel, a real gem hidden away in wonderful surroundings. The Deluxe seaview room was very spacious and the bathroom was extremely large and luxurious. The staff were very friendly and attentive, we enjoyed afternoon tea the the very varied International buffet at Pantai, the selection was fantastic.

Was this review helpful? Yes 3
TheEmpireHotel, General Manager at The Empire Hotel & Country Club, responded to this review

Dear Guest, I am delighted to read that you enjoyed your recent visit and we hope to welcome you back in the future. Sincerely, Nigel Badminton General Manager nigel.badminton@theempirehotel.com More

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Additional Information about The Empire Hotel & Country Club

Address: Jerudong, Kampong Jerudong BG3122, Brunei Darussalam
Phone Number:
Location: Brunei Darussalam > Brunei-Muara District > Kampong Jerudong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Empire Hotel & Country Club 5*
Number of rooms: 518
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Also Known As:
The Empire Hotel And Country Club
Empire Hotel Brunei

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