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All 6 Somerset West hotels

NH The Lord Charles

4.0 of 5 Hotel   |   Corner of Main Road (M9) & Broadway Boulevard (R44), Somerset West 7130, South Africa
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Ranked #2 of 6 Hotels in Somerset West
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Travell0cal Cape Town Central, South Africa
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361 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Cape Town Central, South Africa
Contributor
19 reviews 19 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our 6th stay at the Lord Charles and once again we were not disappointed. When we checked we were told that we had been upgraded to a Superior room with a lovely view of the dam. The staff at this hotel always go out of their way to make you feel at home and they are very friendly.... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

We had a lovely stay and the babysitting service that is offered our daughter was delighted with her. I recommend it for families and everyone. It is also closer to the highway convenient where it is situated.

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lordcharles9, Manager at NH The Lord Charles, responded to this review

Dear Thabiso R, Thank you for your lovely review on Tripadvisor. We are thrilled to read that you enjoyed our babysitting service and convenient location. We are looking forward to welcoming you back in the near future. Warmest regards, NH management team More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

The room was very clean and comfortable, breakfast was delicious and catered for all taste buds. Reception Staff went the extra mile in finding me a room with a bath instead of a room with a shower only so my toddler wouldn't have an issue at bath time.

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lordcharles9, Manager at NH The Lord Charles, responded to this review

Dear Elizabeth S, We are excited to read that you had a wonderful stay at our hotel. Making sure our guests (of all ages) enjoy staying with us is our main priority. We feel privileged to be able to contribute to your comfort by switching rooms for you. Thank you for your support and we look forward to welcoming you... More

Cape Town
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our 5th visit to this establishment and yet another good comfortable stay. A well run establishment that continues to offer friendly, efficient service & good value for money, particularly their Groupon specials. Excellent location - close to airport, the magnificent Cape winelands, the False Bay coast and good shopping. The environment is relaxing and secure, with the hotel set in... More

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lordcharles9, Manager at NH The Lord Charles, responded to this review

Dear Stephen V, Thank you for taking the time to write such a detailed review of our property and pointing out the excellent location, friendly service and good value for money of the hotel. These are really things we pride ourselves on. We are happy to announce that we will be starting renovations this year, with regards to your feedback... More

Hillcrest, KwaZulu-Natal, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

Firstly i must congratulate The Lord Charles on their pricing as i was amazed at how little it cost for me to stay there against the Quality and perfection of the establishment. Secondly from the time i arrived i was warmly welcomed from reception to the porter which made coming into a new environment much more pleasing. The room and... More

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lordcharles9, Manager at NH The Lord Charles, responded to this review

Dear David K, Thank you for taking the time to write such a wonderful review of our property. We are thrilled to read that you enjoyed the environment and felt warmly welcomed. Creating value for money for our customers is something we strive to achieve every day and we take pride in the fact you experienced it in that way.... More

Strand, Western Cape, South Africa
1 review
4 of 5 stars Reviewed 4 days ago NEW

This is our third stay over at the Lord Charles in Somerset-West and we will be going there in again in future. The service is friendly and quick, the room clean and smelled nice when entering. The breakfast is to die for.

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lordcharles9, Manager at NH The Lord Charles, responded to this review

Dear Monique, Thank you for taking the time to review our property. Our staff was so pleased to receive your compliments as this makes all their hard work worthwhile. We loved having you and are looking forward to welcoming you back soon. Warmest regards, NH management team More

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very nice getaway. Clean, big rooms with comfy beds. Breakfast is fantastic! Close to the winefarms. Very friendly staff. Ask for a ground floor room as there are no elevators and heavy luggage can be a problem.

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lordcharles9, Manager at NH The Lord Charles, responded to this review

Dear Ravjis, We appreciate you taking the time to write such a wonderful review of our hotel. It is great to read that you enjoyed the surrounding wine farms, the rooms and our staff. We look forward to welcoming you back anytime. Warmest regards, NH Management team More

Johannesburg, Gauteng, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very refreshing environment and worth paying every penny for. The staff is friendly and welcoming. They made us feel like we are at home. Planning the return in the near future with the rest of family

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lordcharles9, Manager at NH The Lord Charles, responded to this review

Dear Moyahabo M, Thank you for taking the time to write a review of our hotel. We are so excited to read that you felt welcome and at home since that is the feeling we try to achieve daily. We look forward to welcoming you and your family back in the not too distant future. Warmest regards, NH management team More

Cape Town, South Africa
1 review
2 of 5 stars Reviewed 1 week ago

We booked online and on the form a section stated checkin time, which I completed as 12h00 we arrived at about 13h00 and was told checkin is only from 14h00. We did however notice this in small print on our confirmion email after scrutinising it, but why not just state the checkin time on the online form and not ask... More

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lordcharles9, Manager at NH The Lord Charles, responded to this review

Dear ReneejoyN, Thank you for taking the time to write a review on Tripadvisor for our hotel. We are sorry to read that our property did not met your expectations. As a hotel we rely heavily on constructive feedback as we continuously strive to improve the standard of our hotel which is an on-going process. We have taken your feedback... More

Madison, Mississippi, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Lord Charles Hotel was one of the best hotel experiences we've ever had. The LCH was a great facility for our conference. Our suite was nicely appointed and most comfortable; and, the view from our room was amazing!

Was this review helpful? Yes
lordcharles9, Manager at NH The Lord Charles, responded to this review

Dear Billy M, We are thrilled to read your enthusiastic review of you hotel. Thank you for pointing out our conference facilities, view and location of our suites. These are really the attributes that we pride ourselves on. We loved having you and are looking forward to welcoming you back in the not too distant future. Warmest regards, NH management... More

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Additional Information about NH The Lord Charles

Address: Corner of Main Road (M9) & Broadway Boulevard (R44), Somerset West 7130, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Somerset West
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH The Lord Charles 4*
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Also Known As:
Nh The Lord Charles Hotel Somerset West
NH The Lord Charles Somerset West, South Africa - Cape Town

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