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NH Cape Town The Lord Charles

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Corner of Main Road (M9) & Broadway Boulevard (R44), Somerset West 7130, South Africa
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NH Cape Town The Lord Charles
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NH Cape Town The Lord Charles
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467 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at The Lord Charles for three days as part of a conference. The staff was very friendly and attentive. The food during the conference was also of a high standard and the service quick. The St Andrews Pub can be recommended for a cold one after a long hard day. My room was 2102 and had no real... More 

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Matlock, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I stayed 2 nights here in a good room with all amenities. The staff were all very friendly and gave excellent service. The food was good and service was better than most others on this trip. The women only parking places nearest the entrance were the only examples I have ever seen anywhere.

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2 reviews
3 of 5 stars Reviewed 1 week ago

Very nice place, conference hall spacious and the cofee/water service very good. Bedrooms & bathrooms needs a moden update. Not feeling as luxurious as supposed to be. Food great, breakfast superb survice in the food hall very good and the cheff's very friendly and helpfull the people working front of house very friendly and helpfull. If the bedrooms & bathrooms... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Truly excellent hotel. Rooms very neat, helpful staff and great food. We had a conference there and all the technical arrangements also worked well. Only criticism is the parking, there is not a lot, or you have to park very far away.

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Kempton Park, South Africa
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the NH Cape Town The Lord Charles this past weekend. It was my second stay and just like the first time it was fantastic. The rooms are clean, comfy and warm and the food in the restaurants are wonderful. The service at reception is brilliant as well. I left my return plane ticket on the plane coming... More 

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Stafford, VA, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel characterized by unmatched service, hospitality and charm. I recently spent 3 nights at the Lord Charles during a business trip to Cape Town. I was very impressed with the hotel the minute I drove through the gates of the hotel grounds. The setting of the hotel is beautiful and the grounds were very well maintained. The entire staff... More 

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Cape Town, South Africa
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We would like to express our thanks and appreciation to all the staff at Lord Charles, in particular Danny, Arlene and Fanwell for ensuring our recent stay was a memorable one. We were accommodated in superior comfortable rooms, thanks to Danny. Arlene greeted us with a warm, friendly welcome and went out of her way to accommodate us on short... More 

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Cape Town Central, South Africa
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had breakfast with a group of friends at the Lord Charles on a Saturday in May 2015. The grounds and setting of the hotel is beautiful and serene. The seating area is comfortable but could probably do with an uplift in the breakfast area. The wifi is good. For breakfast there was a fair spread of healthy options such... More 

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lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Guest Thank you for taking the time to give us such a detailed and honest review. We value the feedback of guest immensely. I am delighted to report that during the renovations at NH The Lord Charles Hotel, we will be doing refurbishments on the breakfast area as well. Thank you mentioning some of our good traits such as... More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent 5 days at this hotel in late april 2015 attending a medical conference. A very peaceful place and well run with fantastic staff. I was made welcome from the time I walked into the foyer till the time I left. All staff was helpful, attentive and friendly. My room was clean and very acceptable. Wifi was available throughout... More 

Was this review helpful? Yes 1
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Guest Thank you for writing such a wonderful review. We are truly excited to read how you enjoyed our friendly staff, clean rooms and free WIFI as well as your daily excursions that our concierge were very helpful with to add to your experience. We are delighted to confirm that we are very busy with the renovations; however we... More 

Johannesburg, South Africa
Contributor
14 reviews 14 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The Hotel is spacious and quite regal in style. Well maintained and comfortable. As a wheelchair user the facilities were good and the staff very helpful and accommodating. The swimming pool area was a little enclosed without views but a good place to chill when in need of 50 winks or a snack at the bar. Good for conferences.

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lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Mark Thank you for taking the time to give such positive feedback. It’s always a pleasure to read that we have once again met the expectations of our guests. Thank you for pointing out all the wonderful attributes of our Hotel such as the spacious rooms, the style of the hotel, helpful staff and that we are suitable for... More 

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