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Three Cities Le Franschhoek Hotel

Minor Road 16, Franschhoek 7690, South Africa
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Three Cities Le Franschhoek Hotel
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Three Cities Le Franschhoek Hotel
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328 reviews from our community

Traveler rating
    126
    88
    61
    35
    18
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48
168
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Town Central, South Africa
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Delux Room (no:11)was very spacious and it had a balcony with a great views of the mountains. Everything in the room is on the house a bar fridge with 2 beers 2 cokes 2 chocolates 1 chips 2 mineral water etc. Really nice to know that these extra's had no extra charge. We also found a complimentary bottle of... More 

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Ellicott City, Maryland
Top Contributor
157 reviews 157 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked a suite which was large. However the slope of the roof made getting in and out of bed dangerous as well as using the bathroom. The room was very noisy difficulty falling asleep and awoken 530am by noise. Staff was friendly and very helpful.

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Paarl, South Africa
Top Contributor
72 reviews 72 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

What a let down...I have never ever stayed in such a noisy place. For the price tag - this was very very disappointing...But let me start with the check in. No one made the effort to explain anything about the Hotel in terms of dining options, facilities, time that breakfast is served... nothing. I get a better reception at the... More 

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Centurion, South Africa
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Surrounded by mountains and great gardens. Rooms very comfortable, all meals were delicious, great wine list. Only critique would be that service wasn't great 1st evening - possibly because no managers where in sight. Highly recommendable!

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Cape Town Central, South Africa
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay for our anniversary. Generously upgrade to a villa overlooking the mountains it was truly serine. Chris Snyman the General Manager spoiled us and the turn down service and arrival room drop was the cherry on top. The grounds are lovely and tranquil and the breakfasts buffet was comprehensive and delicious. Only an hour out of... More 

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Ferndown, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an ideal place to stay if you want peace, quiet, and delicious food served by people who care. We were greeted warmly and our cases were whisked off to our room whilst we enjoyed a complimentary welcome drink. The receptionist showed us around the hotel and grounds before taking us to our room which was very well equipped.... More 

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Cape Town Central, South Africa
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 19, 2015

Such a beautiful location, but the service left us feeling cold. The staff make this large hotel really feel impersonal. Any requests is met with borderline rudeness. I just feel sorry for the few who are trying like the friendly doorman. The restaurant only had margarine no butter available.

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LeFranschhoek, General Manager at Three Cities Le Franschhoek Hotel, responded to this review

Dear HawksTravels, Thank you for taking the time to post a review of your recent stay with us. It is most disheartening to note that you did not enjoy your experience with us and for this please accept my sincere apologies. In order for us to improve our service delivery I would appreciate if you could email me directly with... More 

Lutterworth, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 12, 2015

The hotel is lovely, set in the winelands with beautiful views. Location is perfect and we had a lovely balcony room overlooking the pool and gardens. I was disappointed with the service in the hotel, it isn't poor but certainly doesn't match the price of the hotel. There are plenty of choices in the area where price and service do... More 

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Johannesburg, South Africa
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 4, 2015

This is a beautiful hotel set in the winelands. My wife and I spent a long weekend at this hotel. The rooms were large and very comfortable. The bathroom was also spacious. Private patios in the room had great views of the nearby mountains. We only had breakfasts at the restaurants. There was a nice variety for breakfast and the... More 

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Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 30, 2015

I was very impressed by the hotel design and the beautiful surrounds but not the service. The reception and staff did not greet unless we initiated it. The breakfast menu wasn't placed on each and every table. Only on the morning of our departure, we saw the menu placed on one of the tables positioned inside. The Camelot Spa Therapists... More 

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