We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Franschhoek accommodations

L'Ermitage Franschhoek Chateau & Villas

4.0 of 5 Villa   |   Lambrechts Road, Franschhoek 7690, South Africa
Hotel amenities
L'Ermitage Franschhoek Chateau & Villas
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added L'Ermitage Franschhoek Chateau & Villas to your Saves list
A recent review
4 of 5 stars reviewed 4 days ago
DougCapeTown Somerset West, South Africa
Write a Review

119 reviews from our community

Traveler rating
    52
    37
    21
    6
    3
See reviews for
25
53
2
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (119)
  • Mar-May only
    (23)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (43)
All months
Somerset West, South Africa
Top Contributor
91 reviews 91 reviews
40 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I booked a King Suite for two nights for our 33rd wedding anniversary. On arrival we were informed that the A/C's were being serviced in the hotel and were upgraded to a villa overlooking the dam. Truly French architecture and ambiance, we felt like we were in another country. We decided to have dinner at the hotel... More 

Was this review helpful? Yes
PaulBotha2, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Dear Doug I am very sorry that I was unaware that it was your anniversary!! If you want to celebrate the 34th anniversary with us, we will not only welcome you with the regular glass of Champagne, but will have a bottle on ice in your room with flowers for your lovely wife! Thank you for your complimentary review and... More 

Cape Town Central, South Africa
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights with a wedding party. On the eve of the wedding, the hotel provided the most amazing braai (barbeque) which was enjoyed by all. The breakfasts were very good and the staff very friendly and helpful. Judging by the other reviews in previous months, it would appear as though the hotel has improved already! The... More 

Was this review helpful? Yes
PaulBotha2, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Dear Cindy-Sevasti It was a pleasure to have you as our guest and thank you for your comments. We are aware that everything is not perfect, but you have helped motivating our team to maintain our focus on improving. We look forward to welcome you back in the near future. Yours sincerely Paul More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is really a gem hidden away in Franschhoek. Their service are great all around and they really go the extra mile. The rooms are modern, spacious with stunning views. The kitchens are well equipped and really modern. The staff are friendly and professional and really go out of their way to make your trip pleasant.

Was this review helpful? Yes 3
PaulBotha2, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Dear Stephanie V Thank you very much for your flattering review. The beauty of our area is a gift from the Creator and our desire to satisfy all our guests needs, is our sincere passion! Yours sincerely Paul Botha More 

London, United Kingdom
Top Contributor
109 reviews 109 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 20, 2015

Set near the head of a beautiful valley in which nestles the town of Franschhoek. The hotel and apartments are styled in a neo-romantic style reminiscent of France. Our two bedroom apartment was spacious, clean and comfortable. A small shared swimming/plunge pool was near the apartment. A great place to stay and explore Franschhoek and the surrounding vineyards or just... More 

Was this review helpful? Yes 1
PaulBotha2, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Dear NABAVEY On behalf of every staff member THANK YOU for staying at L' Ermitage and for the complimentary review. We are truly blessed to be situated in such beautiful surroundings! I am particularly pleased to hear that you have enjoyed dinner. Presently all our menus are under review and we are very excited to offer you meals from local,... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 14, 2015

Beautiful place,this gem is a little oasis in the perfect location.The rooms are lovely, clean, Villa number 10 is amazing with incredible views!! The food is delicious. The Staff are friendly and welcoming, their service being second to none.

Was this review helpful? Yes
Jyvaskyla, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 11, 2015

We stayed in L'Ermitage for three days 27.12.-30.12.2014 with our friends. In total we were 5 people: 3 adults and two children. At first glance the accommodation looked great: spacious rooms, three terracces, kitchen, big baths, swinning pool. However, after first impression there was not much positive to say. First we noticed that one of the safety boxes didn't work... More 

Was this review helpful? Yes 2
PaulBotha2, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Dear Lainle Thank you very much for posting your review. I was employed at the beginning of February with the specific purpose of correcting and improving all the aspects of our guest's overall experience. Our breakfast buffet offering has already improved and we are in the process of reviewing all menus and operating procedures. An employee training program is now... More 

Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 31, 2014

The situation and the accommodation are superb, but that is where it stops. Firstly we had to change rooms shortly after arrival because the air conditioning and the Television were not functioning. The second room had a functioning TV and we thought the air conditioning was working which proved not to be the case. However having moved once already we... More 

Was this review helpful? Yes
Johannesburg, South Africa
Contributor
18 reviews 18 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 30, 2014

Great location, great views and nice rooms but that's about it. There is clearly maintenance to be done, staff are generally unfriendly and unhelpful. The bar was out of stock of mineral water and a few others items. The bar itself was grubby and dirty glasses etc hadn't been removed and the bar was sticky and covered in water. The... More 

Was this review helpful? Yes
Hout Bay, Western Cape, South Africa
Contributor
15 reviews 15 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 25, 2014

Beautiful setting. We stayed in a villa with a view of lake. The villa is lovely and very spacious with kitchen and large king size bed. Open plan bathroom and bedroom with shower and large bath. This can be a magic place but it just lacks that extra edge. That extra touch on service and trying to assist customer requests... More 

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 5, 2014

Stayed there recently and were upgraded to the Honeymoon Suite which was a nice touch. The rooms are absolutely beautiful on the surface level, however there are a few issues which need to be sorted considering the price they charge. 1) the airconditioning does not work in the honeymoon suite and it was blowing hot air. We asked for it... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to L'Ermitage Franschhoek Chateau & Villas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about L'Ermitage Franschhoek Chateau & Villas

Address: Lambrechts Road, Franschhoek 7690, South Africa
Phone Number:
Location: South Africa > Western Cape > Franschhoek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — L'Ermitage Franschhoek Chateau & Villas 4*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Despegar.com, Priceline, TripOnline SA, Odigeo, Tingo and South African Hotels so you can book your L'Ermitage Franschhoek Chateau & Villas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
l`Ermitage Franschhoek Chateau And Villas

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (71)
Viewed
Hotel & grounds (13)
Viewed
View from room (6)
Viewed
Room/suite (23)
Viewed
Pool/beach area (4)
Viewed
Dining (7)
Viewed
Bathroom (4)
Viewed
Family/play areas (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay