We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 36 Franschhoek accommodations

L'Ermitage Franschhoek Chateau & Villas

4.0 of 5 Villa   |   Lambrechts Road, Franschhoek 7690, South Africa
Hotel amenities
Save Saved
You added L'Ermitage Franschhoek Chateau & Villas to your Saves list
L'Ermitage Franschhoek Chateau & Villas
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
A recent review
  • Reviews (97)
  • Photos (64)
  • Amenities
  • Q&A
  • Room tips (33)
  • Location
  • More
Write a Review

97 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Gordons Bay
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2014

We booked in for a company breakaway session. Only eight of us. The location is excellent. Facilities all out the top drawer. Would recommend this venue. We arrived early in pouring rain, however the venue was well prepared and the hospitality was excellent. We were able to have a very productive day and a most memorable evening. The menu is... More

Was this review helpful? Yes
Cape Town Central, South Africa
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 21, 2014

I wasn't paying for this visit, my wife was... Glad it wasn't me! We were staying for a weekend. Staying in the main villa we were expecting views of the mountains and dam... we got the main driveway with a view out the other window of the scrubland outside the gates. The room was spacious as was the bathroom... what... More

Was this review helpful? Yes
Cape Town Central, South Africa
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 24, 2014

Stayed two nights in April in villas 10,12 and 21.We booked direct with the Hotel and not the privately owned villas.Amazing views of the lake and mountains.Villas are large and spacious,well furnished and self catering with fully equipped kitchen. Breakfast was inclusive with room rate consisting of a cold buffet and hot meal on request. No activities available at hotel.Pool... More

Was this review helpful? Yes
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 23, 2014

You cannot match the beauty of this hotel. Positioning, gardens, service, proximity to Franschhoek, serviced self catering villas if required - simply beautiful and elegant. A sanctuary to return to as soon as possible.

Was this review helpful? Yes
Cape Town Central, South Africa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 23, 2014

This place is not cheap so our expectations were matched accordingly. On checking in for two nights we were told there were no rooms with views over the water but that ours had a mountain view. Unfortunately our room was over the entrance and did not have much of a view. We have more of a mountain view from our... More

Was this review helpful? Yes 1
Cape Town Central, South Africa
2 reviews
1 of 5 stars Reviewed March 12, 2014

If you are looking for an experience that will get your blood boiling and keep it boiling with rage, then this Chateau/Villa is just for you! Having booked and prepaid in full for a specific room in early Dec 2013 for Feb 2014, I arrived on Saturday afternoon to find that not only the room I had asked for had... More

Was this review helpful? Yes
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Dear Lloyd, thank you for the feed-back. We are truly disappointed and upset that you had this experience at L’Ermitage. We pride ourselves as being one of the best locations available and strive to offer total relaxation, customer service and comfort. Unfortunately your experience was the worst case scenario on what can go wrong when an independent booking agent does... More

Bloemfontein, South Africa
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 11, 2014

We stayed two nights at the L’ermitage Franschhoek Villas. They offer rooms in the Chateau and also two- and three bedroom villas. Even though the villas is self-catering, we were able to enjoy breakfast at the hotel and they also serviced the villas each morning. Staff were extremely friendly and attended to all our needs. You will be able to... More

Was this review helpful? Yes
London, UK
18 reviews 18 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 23, 2014

We stayed there over the February half term - a family apartment, two large bedrooms both with en suite, a kitchen area and lounge. It was very pretty, clean, comfortable, very obliging staff and a warm welcome. Its just outside the town but less than a five minute drive. We would definitely stay there again so the criticisms which follow... More

Was this review helpful? Yes
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 7, 2014

This venue was used for our global business marketing conference and unfortunately was used as an.example of how not to do things. It is absolutely stunning but the service is so appalling that it is a shocking advertisement of our beautiful country. Unless management make some drastic changes it will not be a public venue for much longer....

Was this review helpful? Yes 2
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 23, 2014

It is a beautiful location as this was a wedding occasion. Sadly though it looks in need of a complete makeover. Huge damp patches in the 4 rooms we booked. No phone in the rooms and after repeatedly asking for one we gave up. It's lacking supervision as well. I will give it a miss in future and check it... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage L'Ermitage Franschhoek Chateau & Villas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to L'Ermitage Franschhoek Chateau & Villas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about L'Ermitage Franschhoek Chateau & Villas

Address: Lambrechts Road, Franschhoek 7690, South Africa
Location: South Africa > Western Cape > Franschhoek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — L'Ermitage Franschhoek Chateau & Villas 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Tingo, Despegar.com, BookingOdigeoWL, Expedia, Hotels.com, TripOnline SA, Venere, Agoda and Otel so you can book your L'Ermitage Franschhoek Chateau & Villas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
l`Ermitage Franschhoek Chateau And Villas
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek

64 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (65)
Pool/beach area (4)
View from room (5)
Hotel & grounds (11)
Room/suite (22)
Dining (7)
Bathroom (4)
Family/play areas (1)
Other (11)


Room Service Spa Swimming Pool Airport Transportation
Hotel Class
Official Description (provided by the hotel)
This lavish and luxurious accommodation in Franschhoek is ideal for both winter and summer visits as it is 100% equipped to offer the comfort that is required. Ideal for engagements, weekend getaways, special events as well as business trips, the beauty that the area beholds, and the luxury that the accommodation offers, makes it one of the very best experiences in the valley. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer