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All 36 Franschhoek accommodations

L'Ermitage Franschhoek Chateau & Villas

4.0 of 5 Villa   |   Lambrechts Road, Franschhoek 7690, South Africa
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L'Ermitage Franschhoek Chateau & Villas
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A recent review
5 of 5 stars reviewed 4 weeks ago
Carol M Gordon's Bay, South Africa
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99 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Gordon's Bay, South Africa
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Upon arrival your 5* service, staff caring and comfort starts. The units are tastefully, luxurious and comfortable decorated. This Hotel is a must to anybody who wants to get out of the city and find himself/herself again. The overall ambiance, the beautiful setting, surrounded gardens and mountain creates the perfect venue to find your inner peace.

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Gordons Bay
20 reviews 20 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 29, 2014

We booked in for a company breakaway session. Only eight of us. The location is excellent. Facilities all out the top drawer. Would recommend this venue. We arrived early in pouring rain, however the venue was well prepared and the hospitality was excellent. We were able to have a very productive day and a most memorable evening. The menu is... More

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Cape Town Central, South Africa
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 21, 2014

I wasn't paying for this visit, my wife was... Glad it wasn't me! We were staying for a weekend. Staying in the main villa we were expecting views of the mountains and dam... we got the main driveway with a view out the other window of the scrubland outside the gates. The room was spacious as was the bathroom... what... More

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Cape Town Central, South Africa
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 24, 2014

Stayed two nights in April in villas 10,12 and 21.We booked direct with the Hotel and not the privately owned villas.Amazing views of the lake and mountains.Villas are large and spacious,well furnished and self catering with fully equipped kitchen. Breakfast was inclusive with room rate consisting of a cold buffet and hot meal on request. No activities available at hotel.Pool... More

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15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 23, 2014

You cannot match the beauty of this hotel. Positioning, gardens, service, proximity to Franschhoek, serviced self catering villas if required - simply beautiful and elegant. A sanctuary to return to as soon as possible.

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Cape Town Central, South Africa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 23, 2014

This place is not cheap so our expectations were matched accordingly. On checking in for two nights we were told there were no rooms with views over the water but that ours had a mountain view. Unfortunately our room was over the entrance and did not have much of a view. We have more of a mountain view from our... More

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Cape Town Central, South Africa
2 reviews
1 of 5 stars Reviewed March 12, 2014

If you are looking for an experience that will get your blood boiling and keep it boiling with rage, then this Chateau/Villa is just for you! Having booked and prepaid in full for a specific room in early Dec 2013 for Feb 2014, I arrived on Saturday afternoon to find that not only the room I had asked for had... More

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SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Dear Lloyd, thank you for the feed-back. We are truly disappointed and upset that you had this experience at L’Ermitage. We pride ourselves as being one of the best locations available and strive to offer total relaxation, customer service and comfort. Unfortunately your experience was the worst case scenario on what can go wrong when an independent booking agent does... More

Bloemfontein, South Africa
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 11, 2014

We stayed two nights at the L’ermitage Franschhoek Villas. They offer rooms in the Chateau and also two- and three bedroom villas. Even though the villas is self-catering, we were able to enjoy breakfast at the hotel and they also serviced the villas each morning. Staff were extremely friendly and attended to all our needs. You will be able to... More

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London, UK
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 23, 2014

We stayed there over the February half term - a family apartment, two large bedrooms both with en suite, a kitchen area and lounge. It was very pretty, clean, comfortable, very obliging staff and a warm welcome. Its just outside the town but less than a five minute drive. We would definitely stay there again so the criticisms which follow... More

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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 7, 2014

This venue was used for our global business marketing conference and unfortunately was used as an.example of how not to do things. It is absolutely stunning but the service is so appalling that it is a shocking advertisement of our beautiful country. Unless management make some drastic changes it will not be a public venue for much longer....

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Additional Information about L'Ermitage Franschhoek Chateau & Villas

Address: Lambrechts Road, Franschhoek 7690, South Africa
Location: South Africa > Western Cape > Franschhoek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — L'Ermitage Franschhoek Chateau & Villas 4*
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Also Known As:
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
l`Ermitage Franschhoek Chateau And Villas

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Pool/beach area (4)
View from room (5)
Hotel & grounds (11)
Room/suite (22)
Dining (7)
Bathroom (4)
Family/play areas (1)
Other (12)
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Official Description (provided by the hotel)
This lavish and luxurious accommodation in Franschhoek is ideal for both winter and summer visits as it is 100% equipped to offer the comfort that is required. Ideal for engagements, weekend getaways, special events as well as business trips, the beauty that the area beholds, and the luxury that the accommodation offers, makes it one of the very best experiences in the valley. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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