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Extended Stay America - Newark - Woodbridge

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1 Hoover Way, Woodbridge, NJ 07095 (Formerly Homestead Studio Suites Woodbridge - Newark)
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1 room 1 adult
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Extended Stay America - Newark - Woodbridge
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64 Reviews from our TripAdvisor Community

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1 review
2 of 5 stars Reviewed November 19, 2015 via mobile

Well The Customer Service At This Hotel Needs To Improve, There Was No Heat In My Room & When I Stressed This Matter There Was No Manager To Talk To. Actually Came Back Later And I Guess They Thought I Was Lieing About The Issue But Still Had A Ticket For Repair. Also There Is Barely Anyone At The Front... More 

Helpful?
Thank Alesha C
Charleston, South Carolina
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed September 12, 2015

I was at least expecting to have a trash basket in the room, also a cup to drink water. It is nice to have a kitchen and fridge and micro, but not even having a plastic spoon, or a cup is not acceptable

Helpful?
Thank Jengooo
Somers Point, New Jersey
2 reviews
1 of 5 stars Reviewed September 9, 2015 via mobile

The rooms were very dirty. Unfortunately, the entire hotel had a very bad odor. The bathroom had one plastic cup as an amenity. Dishes come in a huge Tupperware from the front desk. The only good thing is that it was pet friendly. We brought our dog and while walking found not one trash can out side. We found a... More 

Helpful?
Thank Aixa S
Manager_11525, General Manager at Extended Stay America - Newark - Woodbridge, responded to this review

I appreciate you taking the time to write a review of your experience with us. The room conditions you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have met with our entire staff and brought your review to their attention to ensure your experience is not repeated. The... More 

Travelers are raving about these Woodbridge hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 2, 2015

The hotel room was not massive but adequate for a couple. The room was clean and tidy and was serviced every day The staff were wonderful and very helpful. They helped and advised us where to go nearby

Helpful?
Thank Zahid K
Manager_11525, General Manager at Extended Stay America - Newark - Woodbridge, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you were comfortable with your stay and you found our staff to be friendly and accommodating. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Raleigh, North Carolina
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 19, 2015 via mobile

Hotel was listed as non-smoking so I was shocked to be forced into a smoking room by Rick. He first offered me an upgrade into the available non smoking rooms but then reneged realizing that I had paid more for my room than the upgrade price (no more money to be made) since I booked and paid for the room... More 

Helpful?
Thank Simon T
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 19, 2015 via mobile

I liked the actual hotel. Rooms were clean and decent size...my only problem was that i was going on a business trip and called days in advamce to see about a 1:30pm check in. I was told if i wait until the noght BEFORE trip i could get an okay...THIS way they would know how many rooms would be available.... More 

Helpful?
Thank SkylerRain
Chennai (Madras), India
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 24, 2015

When you are from a country that converts Dollar into your own currency( !!!!), this is the place. Last minute bookings may be costly, but advance can be really cheap. Although slightly away from City, next best stay if you want to connect to New York. Advice: Bring pre-cooked food, Excellant microwave and utensils (ask for them as soon as... More 

Helpful?
Thank MGKCMA
Manager_11525, General Manager at Extended Stay America - Newark - Woodbridge, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that we did not explain our housekeeping services during check-in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Still, I am glad to hear that we were able to provide... More 

Easton, Pennsylvania
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 14, 2015

As someone stated in the reviews, "this is not the Ritz". If you want full service this is not the place for you. Its a long term stay hotel, next to an apartment complex in a shopping area. They have clean rooms, and good customer service. I am giving 2 stars just for the wonderful Kavita, who put the "C"... More 

Helpful?
Thank Plainfieldman
Manager_11525, General Manager at Extended Stay America - Newark - Woodbridge, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our hotel’s appearance was not to your expectations. Still, I am glad to read that you had a positive stay overall. I truly appreciate your kind comments about our clean rooms and friendly staff! I will be sure to share your comments... More 

Avenel, New Jersey
1 review
1 of 5 stars Reviewed May 30, 2015

Not sure why this hotel has 80% recommendation. This is a cheap operation. After booking through, we arrived and was told that the hotel was overbooked so the only available room would be one with a queen bed and if I wanted two queen beds or a king, I would have to pay more (at the discretion of the manager)... More 

Helpful?
Thank Road W
1 review
5 of 5 stars Reviewed February 19, 2015

My second stay on two months at the woodbridge-newark location and each time the bed was comfortable the room was clean and the front desk was amazing. Kavita was the best customer service representative I've ever come in contact with.

Helpful?
Thank njangel15
Manager_11525, General Manager at Extended Stay America - Newark - Woodbridge, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our front desk staff, and that every time you stayed with us, your room was clean and you slept comfortably. We strive to provide our guests with the best possible service. Thank you again for sharing your experience with us.... More 

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