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All 7 Tzaneen hotels

Coach House Hotel & Spa

4.0 of 5 Hotel   |   Old Coach Road | Agatha, Tzaneen, South Africa
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Coach House Hotel & Spa
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Ranked #3 of 7 Hotels in Tzaneen
A recent review
4 of 5 stars Reviewed November 11, 2014
Richardt P
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49 reviews from our community

Traveler rating
    10
    14
    7
    9
    9
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20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The last time I was at this hotel was about 10-15 years ago, back then it had an amazing reputation and very popular. When i stayed there last weekend i was so disappointed, nothing has changed since my last visit, everything has become run down and shabby, the shower was filthy, the bedding and towels need replacing. The gardens and... More 

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Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Duncan Thank you for your honest review following your stay with us. We appreciate your returning business and would like you to know that the issues you have raised have been noted. We are most happy that you enjoyed the spa service as well as the friendly staff. We would like that chance to win back your valued business.... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Not even the absolutely breathtaking views and friendly staff can make up for the terrible condition this place is in. Weeds cover the paving, the towels and sheets are threadbare, the shower scum is so bad that I wouldn't take my flip flops off whilst in the room. There is no minibar and the TV's didn't work. This place needs... More 

Was this review helpful? Yes 1
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Robyn Thank you for your honest review following your stay at Coach House Hotel. We would like to sincerely apologise for any inconveniences you may have experienced during your time with us. We would like you know that we take the points you have raised very seriously and we will look into the matter promptly. We thank you for... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We visited Coach House Hotel and Spa for a romantic Valentine's weekend on the weekend of 14 to 15 February 2015. We know the place and we have been there before and was happy to do the nearly 300 km drive from Gauteng. We could not believe the dissapointing experience. The first hick-up was the credit card payment that went... More 

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Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Leon Thank you for bringing your experience at Coach House Hotel to our attention. We sincerely apologise for any inconvenience you have experienced and we assure you that we have taken the team to task following a thorough investigation into the matter. Senior management have been notified about the matter and will conduct a review. We do hope that... More 

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 19, 2015

My parents took our family to the coach house over December as a 30th wedding anniversary treat; having 30 years before stayed here on their honeymoon. We were surprised on arrival with the look of the place, there was a sense of decay and a lack of maintenance - it needs a really good paint job, there are many gutters... More 

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Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Thank you for your review. We appreciate your kind words and compliments. We also thank you for bringing certain issues to our attention. These matters will be seen to immediately. Thank you once more and we hope that you will visit us again soon. Warm Regards Staff and Management Coach House Hotel More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2015

A very disappointing experience. It is poorly maintained -the once beautiful gardens are full of weeds...the wooden doors in the dining area are rotting. The pool equipment just lies around for guest to trip over. The showers have mould. The beds were very comfortable. Breakfast served from 6 30.....well that was only partly ready .. Only eggs available were powder... More 

Was this review helpful? Yes 1
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to review your time with us at Coach House. We apologise for any inconvenience you may have experienced. The Festive period results in the establishment being capacity packed and thus a number of possible problems may arise. We hope that you will afford us the opportunity to win back your valued business.... More 

Fourways, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 30, 2014

What a disappointment experience! Me and my hubby went to CH 3 years ago for the first time, and had an awesome stay and enjoyed all the fantastic facilities........it was when we decided to return to CH that shocked us and even had us checking out a day earlier to go to another hotel ( where we paid the same... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Thank you kindly for your honest review following your stay at Coach House Hotel. We thank you for bringing the matter to our attention. We would like to inform you that we take these issues seriously and as such, senior management has been contacted to investigate the matter. We assure you that the issues you have highlighted will... More 

1 review
4 of 5 stars Reviewed November 11, 2014

Free high speed WiFi, which doesn't require a password. Staff try hard. Spacious rooms (WiFi in lounge and restaurant only) Classic ang high quality decor. Slight general maintenance required. Nougat factory on premises.

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Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Richardt Thank you for your most kind review following your time at Coach House Hotel. We appreciate your kind words and will definitely share your compliments with the team. We do hope you will visit us again very soon. Warm Regards Staff and Management Coach House Hotel More 

Tzaneen
1 review
5 of 5 stars Reviewed October 24, 2014

My husband and I got married at Coach House on the 4th of October 2014. Coach House really did an excellent job in hosting our wedding. Everything was perfect; from the spa treatments for my bridesmaids and I the day before the wedding, the delicious wedding food, the beautiful rooms, to the service at the wedding... Coach House really did... More 

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Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Firstly, Congratulations to you and your partner. Weddings that take place at Coach House last lifetimes-no surprise that every year we have many returning couples who celebrate their anniversaries at the establishment. Secondly, we want to thank you for such a beautiful review following your time with us. We are so happy that we were able to make... More 

Johannesburg, Gauteng, South Africa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 15, 2014

Always love going there, whether it is for a weekend away or to use as my base when doing business in Limpopo province. Cannot get tired of the majestic views, brilliant service and the completely relaxing enviroment. Will never get tired of going there!! Paul Morel General Manager mymarket.com

Review collected in partnership with this hotel

Was this review helpful? Yes
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Thank you kindly for your kind words following your stay at the Coach House Hotel. It is reviews like yours that keep us motivated and encouraged to keep on delivering the best service that we possibly can. We hope to see you again soon. Warm Regards Staff and Management Coach House Hotel More 

Midrand
1 review
5 of 5 stars Reviewed October 8, 2014

The rooms are great and so is the location. Great views of the mountains and nature.No telephone in the room so could not order any room service or find out about the hotel, no room directory. Need new Menu

Review collected in partnership with this hotel

Was this review helpful? Yes
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Bernice Thank you for your kind words. We appreciate your compliments and will most definitely consider your suggestions. Please visit us again soon. Warm Regards Staff and Management Coach House Hotel More 

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Additional Information about Coach House Hotel & Spa

Address: Old Coach Road | Agatha, Tzaneen, South Africa
Location: South Africa > Limpopo Province > Tzaneen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Coach House Hotel & Spa 4*
Number of rooms: 45
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Also Known As:
Coach Hotel Tzaneen

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