We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Coach House Hotel & Spa

Old Coach Road | Agatha, Tzaneen, South Africa
Hotel amenities
Coach House Hotel & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #4 of 7 Hotels in Tzaneen
A recent review
4 of 5 stars Reviewed April 28, 2015
Canwehavemore Middelburg, South Africa
Add Photo Write a Review

55 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    11
    16
    7
    12
    9
See reviews for
10
21
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (14)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (11)
All months
2 reviews
2 of 5 stars Reviewed May 26, 2015

This used to be one of my favorite hotels in SA. The location and views are amazing, hotel standards have dropped tremendously. We stayed at this hotel on valentine' s weekend 2015 and it was horrible, service at dinner was appalling, food was a horrible braai, service staff looked disoriented because they know service is not what it used to... More 

Was this review helpful? Yes
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest We thank you for taking the time to review your stay with us. We appreciate the fact that the Coach House Hotel is one of your favourite destinations. We take the points you have raised very seriously and we would like to apologise for any inconvenience you may have experienced. We strive to excellent customer service and we... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 3, 2015

The food was good and Sam the waiter's service was excellent!! But minor maintenance issues are not attended to. Only 1 plug in the room was functioning and tap in bathroom only dripping - not running properly. Furniture on veranda falling apart and inside the room dillapidated. This seems to be a management problem. The unfriendly manager is more interested... More 

Was this review helpful? Yes 2
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear JJ Thank you for taking the time to review your stay with us. Your kind words are greatly appreciated and we would like you to know that we have noted the issues you have raised which will be seen to immediately. We would like to thank you for bringing these issues to our attention. We thank you once more... More 

Travelers are raving about these Tzaneen hotels

Middelburg, South Africa
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 28, 2015

We had a one night stay in the hotel. heard so many good things about the hotel in the 1980's , but recent reviews were not so positive. The room was beautiful and huge with a balcony with amazing views. There are small things that can be fixed, like the mill dew in the bathroom and fridge. There are renovations... More 

Was this review helpful? Yes 1
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to rate your stay with us. Your kind words are greatly appreciated and will be shared with the team.. We agree that the views surrounding the property are stunning. We thank you once more and we look forward to your next visit. Warm Regards Staff and Management Coach House Hotel and Spa More 

Johannesburg, Gauteng, South Africa
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 30, 2015

The way the receptionist answered the telephone for a late arrival notification was very poor. We could hardly understand her as her accent was so thick. The food for dinner was not of a 5* quality. Steaks looked grey as if 'boiled' in oil. Breakfasts were much better and well cooked. The hotel as a whole needs maintenance. The furniture... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Louise Thank you for taking the time to give your honest review following your stay with us. We thank you for the compliments and we would also like you to know that we take the points you have raised have been noted and will be seen to immediately. Senior management have been notified and will conduct a thorough investigation... More 

Mokopane, South Africa
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 18, 2015

As with last year, a very pleasant experience. A little run-down, but the rooms are large, well appointed and clean. The service (gate, check-in, bar and restaurant) has improved from last year and is very satisfactory. On the whole a gem of a place with fascinating memorabilia, antiques and a unique old-world charm. And very affordable! Will be back next... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Thank you for your review and for returning for another stay. We are glad that we were able to make your stay better than the previous one. We have noted the issue you raised and we assure you that they will be seen to immediately. Thank you once more, please be sure to visit us again soon. Warm... More 

Gauteng
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

Wow, this hotel was wonderful. The food was outstanding in presentation and taste! Well done to the chef! All the staff were friendly and accommodating, always smiling and willing to assist. We used the room service, when phoning we received a friendly voice on the other side and our drinks arrived soon after with a smile. The rooms and the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Thank you for your kind review following your stay with us. We appreciate your compliments and we assure you that we will strive to make sure that your next stay with us exceeds even this one! Thank you once again and please be sure to visit us again soon. Warm Regards Staff and Management Coach House Hotel More 

Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 17, 2015

The last time I was at this hotel was about 10-15 years ago, back then it had an amazing reputation and very popular. When i stayed there last weekend i was so disappointed, nothing has changed since my last visit, everything has become run down and shabby, the shower was filthy, the bedding and towels need replacing. The gardens and... More 

Was this review helpful? Yes 1
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Duncan Thank you for your honest review following your stay with us. We appreciate your returning business and would like you to know that the issues you have raised have been noted. We are most happy that you enjoyed the spa service as well as the friendly staff. We would like that chance to win back your valued business.... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 15, 2015

Not even the absolutely breathtaking views and friendly staff can make up for the terrible condition this place is in. Weeds cover the paving, the towels and sheets are threadbare, the shower scum is so bad that I wouldn't take my flip flops off whilst in the room. There is no minibar and the TV's didn't work. This place needs... More 

Was this review helpful? Yes 1
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Robyn Thank you for your honest review following your stay at Coach House Hotel. We would like to sincerely apologise for any inconveniences you may have experienced during your time with us. We would like you know that we take the points you have raised very seriously and we will look into the matter promptly. We thank you for... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 14, 2015

We visited Coach House Hotel and Spa for a romantic Valentine's weekend on the weekend of 14 to 15 February 2015. We know the place and we have been there before and was happy to do the nearly 300 km drive from Gauteng. We could not believe the dissapointing experience. The first hick-up was the credit card payment that went... More 

Was this review helpful? Yes
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Leon Thank you for bringing your experience at Coach House Hotel to our attention. We sincerely apologise for any inconvenience you have experienced and we assure you that we have taken the team to task following a thorough investigation into the matter. Senior management have been notified about the matter and will conduct a review. We do hope that... More 

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 19, 2015

My parents took our family to the coach house over December as a 30th wedding anniversary treat; having 30 years before stayed here on their honeymoon. We were surprised on arrival with the look of the place, there was a sense of decay and a lack of maintenance - it needs a really good paint job, there are many gutters... More 

Was this review helpful? Yes
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Thank you for your review. We appreciate your kind words and compliments. We also thank you for bringing certain issues to our attention. These matters will be seen to immediately. Thank you once more and we hope that you will visit us again soon. Warm Regards Staff and Management Coach House Hotel More 

Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
View from room (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (4)
Viewed
Dining (6)
Viewed
Room/suite (3)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay