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Coach House Hotel & Spa

Old Coach Road | Agatha, Tzaneen, South Africa
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Coach House Hotel & Spa
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1 room 1 guest
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Ranked #5 of 7 Hotels in Tzaneen
A recent review
4 of 5 stars Reviewed July 2, 2015
Peggy G
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59 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (59)
  • Mar-May only
    (14)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (11)
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Johannesburg, Gauteng, South Africa
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

From a 5 Star establishment down to a 3 Star ... and I personally don't think even that is worth it ... !! Disgrace! Service not up to standard ... The rooms are big but mould in the bathroom shower and outdated ... outside neglected and needs paint and repair ... pool was empty ...9 Only thing good was the... More 

Was this review helpful? Yes
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to bring to our attention your thoughts on our Coach House Hotel. We appreciate your review of our hotel and we would like you to know that we will be investigating the matter immediately. We do hope that you will visit us again soon. Warm Regards Staff and Management Coach House Hotel More 

2 reviews
2 of 5 stars Reviewed 3 weeks ago

This Hotel is a little paradise, dropped out of time. Full of antique pieces telling stories of passed times. The bar is a masterpiece. The Restaurant serves wonderful Food with an excellent Chef and a great Management.Our vegeterian menu, done on request was one of the best we ever had! The bungalows are spaciuos each with a fire place, just... More 

Was this review helpful? Yes
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Nicole Thank you for taking the time to review your stay with us. We are most glad that you enjoyed the setting and we would like you to know that we do acknowledge the points you have raised. We will see to them immediately. We hope that you will visit us again soon. Warm Regards Staff and Management Coach... More 

Travelers are raving about these Tzaneen hotels

Pretoria, South Africa
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This Hotel and Spa is perfectly positioned outside Tzaneen in the mountains overlooking the beautiful Letsitele Valley. It used to be one of the landmark country hotels in South Africa. Unfortunately we found it in a state of poor maintenance. The facilities are run-down and in desperate need of a coat of paint. The service and meals were absolutely terrible.... More 

Was this review helpful? Yes 1
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Thank you for your honest review following your time with us. We thank you for bringing this to our attention and we would like you to know that we take the points you have raised very seriously. We will be investigating the matter. Thank you once again and we hope that you will afford us the opportunity to... More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 2, 2015

Great melancholic place pregnant with history and past glory. Caring waiters who have been here over 20 years. Grand old furniture spectacular views that fills your heart with sorrow as less and less people will pass this way!

Was this review helpful? Yes 2
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Peggy Thank you kindly for your lovely review following your time with us. Your kind words and compliments will be shared with the rest of the Coach House Team. We look forward to your next visit! Warm Regards Staff and Management Coach House Hotel More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 26, 2015

This used to be one of my favorite hotels in SA. The location and views are amazing, hotel standards have dropped tremendously. We stayed at this hotel on valentine' s weekend 2015 and it was horrible, service at dinner was appalling, food was a horrible braai, service staff looked disoriented because they know service is not what it used to... More 

Was this review helpful? Yes 1
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest We thank you for taking the time to review your stay with us. We appreciate the fact that the Coach House Hotel is one of your favourite destinations. We take the points you have raised very seriously and we would like to apologise for any inconvenience you may have experienced. We strive to excellent customer service and we... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 3, 2015

The food was good and Sam the waiter's service was excellent!! But minor maintenance issues are not attended to. Only 1 plug in the room was functioning and tap in bathroom only dripping - not running properly. Furniture on veranda falling apart and inside the room dillapidated. This seems to be a management problem. The unfriendly manager is more interested... More 

Was this review helpful? Yes 3
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear JJ Thank you for taking the time to review your stay with us. Your kind words are greatly appreciated and we would like you to know that we have noted the issues you have raised which will be seen to immediately. We would like to thank you for bringing these issues to our attention. We thank you once more... More 

Middelburg, South Africa
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 28, 2015

We had a one night stay in the hotel. heard so many good things about the hotel in the 1980's , but recent reviews were not so positive. The room was beautiful and huge with a balcony with amazing views. There are small things that can be fixed, like the mill dew in the bathroom and fridge. There are renovations... More 

Was this review helpful? Yes 1
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to rate your stay with us. Your kind words are greatly appreciated and will be shared with the team.. We agree that the views surrounding the property are stunning. We thank you once more and we look forward to your next visit. Warm Regards Staff and Management Coach House Hotel and Spa More 

Johannesburg, Gauteng, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 30, 2015

The way the receptionist answered the telephone for a late arrival notification was very poor. We could hardly understand her as her accent was so thick. The food for dinner was not of a 5* quality. Steaks looked grey as if 'boiled' in oil. Breakfasts were much better and well cooked. The hotel as a whole needs maintenance. The furniture... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Louise Thank you for taking the time to give your honest review following your stay with us. We thank you for the compliments and we would also like you to know that we take the points you have raised have been noted and will be seen to immediately. Senior management have been notified and will conduct a thorough investigation... More 

Mokopane, South Africa
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 18, 2015

As with last year, a very pleasant experience. A little run-down, but the rooms are large, well appointed and clean. The service (gate, check-in, bar and restaurant) has improved from last year and is very satisfactory. On the whole a gem of a place with fascinating memorabilia, antiques and a unique old-world charm. And very affordable! Will be back next... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Thank you for your review and for returning for another stay. We are glad that we were able to make your stay better than the previous one. We have noted the issue you raised and we assure you that they will be seen to immediately. Thank you once more, please be sure to visit us again soon. Warm... More 

Gauteng
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

Wow, this hotel was wonderful. The food was outstanding in presentation and taste! Well done to the chef! All the staff were friendly and accommodating, always smiling and willing to assist. We used the room service, when phoning we received a friendly voice on the other side and our drinks arrived soon after with a smile. The rooms and the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest Thank you for your kind review following your stay with us. We appreciate your compliments and we assure you that we will strive to make sure that your next stay with us exceeds even this one! Thank you once again and please be sure to visit us again soon. Warm Regards Staff and Management Coach House Hotel More 

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