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Royal Hawaiian Beachfront Resort

Hotel website
On the Beach at 500 East Orchid Rd, Wildwood Crest, NJ 08260
Royal Hawaiian Beachfront Resort
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162 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

The front desk was my very helpful. When I originally booked my vacation I requested a Friday through Sunday or Monday. I spoke with a gentlemen the sent my payment in full. When I arrived with my children they told me I had the wrong date and would not compensate me at all. They didn't even offer to help me... More 

Was this review helpful? Yes
royalhawaiian, General Manager at Royal Hawaiian Beachfront Resort, responded to this review

This is a copy of the E Mail she sent us and the problem could have been resolved if the customer opened her confirmation which was sent on May 23, 2015, instead of opening it when she walked in the door. We did suggest some options of places for her to stay. Copy of E mail below. Good evening I... More 

linden
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I went to the hotel for three nights June 6-9 the price was unbeatable. Check in was great very polite staff. We went to our room and we were stunned the view was just beautiful . The room was very big it had a couch, two king beds ,2 TVs and a dinner table . The pool was nice and... More 

Was this review helpful? Yes
royalhawaiian, General Manager at Royal Hawaiian Beachfront Resort, responded to this review

We are glad you enjoyed your stay. We will look into the problems you had with the room. More 

Little Ferry, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I called this hotel on June 11 to make a reservation for July 3rd through July 5th. Spoke with Peg who took down the credit card information and stated the first night would be charged to the card and the second can be paid at check-in. She stated the card would be charged in 3-5 business days. When asking for... More 

Was this review helpful? Yes 1
royalhawaiian, General Manager at Royal Hawaiian Beachfront Resort, responded to this review

We are sorry for your inconvenience, but sometime bookings do over lap. A charge was never ran on your credit card so we could not confirm a reservation and we contacted you in a timely manner to notify you. More 

Travelers are raving about these Wildwood Crest hotels

4 of 5 stars
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4 of 5 stars
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4.5 of 5 stars
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4.5 of 5 stars
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Love this place! It's on the beach and the front desk staff is friendly! Rooms are always clean. We stay here every year. Bad side is the parking is narrow and minimal and no free WiFi. Otherwise, it is a great place.

Was this review helpful? Yes 2
royalhawaiian, General Manager at Royal Hawaiian Beachfront Resort, responded to this review

Glad you enjoyed your stay, the Motel does have free Wi-Fi sorry you did not know this and the parking is regulation size. More 

bethesda
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 3, 2014

The best thing about the hotel is the location. It is right on the beach, but there are plenty of other hotels that are also on the beach, if that is a must. As noted here many times, the "lady" behind the counter is ridiculously rude and unfriendly. Not sure why she chose that job unless she enjoys making people... More 

Was this review helpful? Yes 1
royalhawaiian, General Manager at Royal Hawaiian Beachfront Resort, responded to this review

We are sorry for your inconvenience during your stay with us. The property has been totally updated for internet service this past year and the vendor promises no problems. More 

Philadelphia, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 9, 2014

I have stayed here before a couple times. I have tried other hotels but seem to keep going back to this place. The views are absolutely breathless especially at Sunrise! Has an elevator which is great because I am disabled and cannot walk that much, especially steps. They even have the convenience of having wheeled luggage carriers that you can... More 

Was this review helpful? Yes 2
royalhawaiian, General Manager at Royal Hawaiian Beachfront Resort, responded to this review

Thank you for your review and we are happy you enjoyed your stay with us. More 

Wyckoff, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 15, 2014

Me and my family have been going to Wildwood Crest and staying at the Royal Hawaiian Beachfront Hotel for over 10 years. It is the BEST!!! It is convenient for the family to come and go to the beach, enjoy the heated pool, and the poolside as well. The hot tub is a nice added bonus that no other hotels... More 

Was this review helpful? Yes 4
royalhawaiian, General Manager at Royal Hawaiian Beachfront Resort, responded to this review

We are glad you enjoyed your stay with us and hope you will return soon. More 

Ledgewood, New Jersey, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 30, 2014

We just returned from a five night stay at the Royal Hawaiian....had a good time overall but there are definitely pros and cons... PROS Location is on the beach, rooms have an ocean view Walking distance to several breakfast places Room rates were very reasonable! Room was cleaned promptly each day! Our room had a separate bedroom with two double... More 

Was this review helpful? Yes 1
royalhawaiian, General Manager at Royal Hawaiian Beachfront Resort, responded to this review

We are sorry you did not enjoy your stay with us. We do not advertise to be a non smoking property only the rooms are smoke free. The Hot Tub is kept at 98 degrees which is acceptable for a hot tub. We do have a restroom in our Game Room for our arriving and departing guest to use during... More 

Pittsburgh, PA
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed August 27, 2014

We haven't visited Jersey in many years. We booked later confronting limited vacancy options. Through reviews, internet search, availability, we found the Royal Hawaiian. As we have posted in past, the definition of “resort” for many East Coast hotels is very different from the “resorts” you find in more extravagant locations. Readers also need to analyze content, differentiating between subjective... More 

Was this review helpful? Yes 1
royalhawaiian, General Manager at Royal Hawaiian Beachfront Resort, responded to this review

Thank you for your review we will look into the complaints and try to correct. More 

Huntington, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 24, 2014

We just came home today so this is fresh off the press. 2 days prior to checking in I called to confirm our reservation. I was disappointed to learn that the amount quoted on my receipt that I received in the mail was less then what I was told when confirming. When I inquired I was told weekends start on... More 

Was this review helpful? Yes 3
royalhawaiian, General Manager at Royal Hawaiian Beachfront Resort, responded to this review

Thank you for your review and we will look into your concerns. More 

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