Customer service is NOT their strong suit. They completely messed up our reservation - everything was incorrect, including the room we reserved. When questioned, the property manager unilaterally cancelled our reservation instead of trying to resolve the problem. They offer discounts with a ton of restrictions, mess everything up and offer the worst customer service I've ever encountered.
- Reservation Options:
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- Also Known As:
- Hotel Bal Harbour Oceanfront
- Bal Harbour Oceanfront Wildwood Crest
- Bal Harbour Hotel Wildwood Crest