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Sand Castle Motel & Restaurant

7400 Ocean Ave, Wildwood Crest, NJ 08260
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1 room 1 adult
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Sand Castle Motel & Restaurant
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39 Reviews from our TripAdvisor Community

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Erial, New Jersey
1 review
5 of 5 stars Reviewed September 24, 2015

Its a great place to stay. Many of the reviews on here say that the rooms are outdated but that is very common to the majority of the hotels in the Wildwoods. Everything worked perfect, the rooms are a decent size, and it was CLEAN. I have stayed at many hotels in the Wildwoods throughout my life and this one... More 

Helpful?
Thank Jeffrey W
Angela T, Manager at Sand Castle Motel & Restaurant, responded to this review

Thank you Jeffrey for the compliments.....I'm happy that you always enjoy your stay with us. The Sand Castle Motel is a great place to stay! More 

Coatesville, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 12, 2015

the room smelled musty and there was mold growing in the bathroom. Did not get maid service, we had to ask for it even after we put out the "please clean this room sign" as we were told to do. Beds were horrible, replace the mattresses! There is no phone and one outlet. TV channel selection not good and where... More 

Helpful?
1 Thank Debbie J

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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 19, 2015

We came here for breakfast, there was a total of 7 of us. 4 out of 7 coffee mugs were dirty, how can staff allow several dirty mugs to be placed on the table? (I wonder how clean the silverware was?). Of course the waitress does not even apologize, sure might not be her fault, but she should at least... More 

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4 Thank Matthew S
West Hartford, Connecticut
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed August 13, 2015 via mobile

I book this room solely based on the price and didn't read the reviews till after it was booked which is not what I usually do . The reviews on here are not too kind and I was actually nervous about my up coming stay. When I arrived it was exactly what I expected,an older hotel in need of renovation.... More 

Helpful?
Thank Paul D
Paul C, Manager at Sand Castle Motel & Restaurant, responded to this review

Thanks for the feedback here, Paul -- we're happy you enjoyed your stay! Hope to see you back again soon! All the best, Management Team More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 29, 2015 via mobile

The ladies on front aré very nice but Its was not enough to cover up the bad appearance of the motel..!! The motel Is old and since we asked for the room with kitchen the lady said yes we have it available, when we got to the room the kitchen was very small and the fridge was so tiny. They... More 

Helpful?
2 Thank ktatianaa
Paul C, Manager at Sand Castle Motel & Restaurant, responded to this review

If you're disappointed, we're disappointed. Your stay should have been relaxing and comfortable, and I'm sorry to see yours fell short here. Flies aren't the best to share a room with, and we're sorry they were such and issues when you stayed with us. It's very unusual for us, and we'd love another chance from you so you can have... More 

1 review
5 of 5 stars Reviewed July 21, 2015 via mobile

My fiancé, 9 month old son and I stayed the entire last weekend at the Sand Castle and it was fantastic. The staff was more than just accommodating. They were friendly, helpful, and respectful. It was like I was dealing with my own family. Marie and Patrick are two amazing individuales and the best employees there. Angela, the manager, is... More 

Helpful?
Thank Roy W
Paul C, Manager at Sand Castle Motel & Restaurant, responded to this review

Wow, Roy -- it was such a pleasure having you and your family with us! We truly hope you enjoyed your time back in Wildwood, and we're looking forward to seeing you again in September! Safe travels, Management Team More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 17, 2015

Made the mistake of booking online,never again.The rooms are dirty and dark Nothing works properly.Very Noisey with no control.The Manager ,Angela,has a I DONT CARE attitude,rude and condescending Iguess that's why its rated 80 of 82 LAST in my book

Helpful?
3 Thank Priscilla j
Paul C, Manager at Sand Castle Motel & Restaurant, responded to this review

Nothing is more important to us than ensuring our guests have a wonderful stay, Priscilla, so it's simply untrue to say we don't care. If we gave you any impression to the contrary, we owe you an apology. We're happy to speak with you directly about your visit and hear your concerns, so please don't hesitate to reach out directly.... More 

Clifton Heights, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 11, 2015

Wow.My 2 kids had pancakes, I had pancakes and my husband had a Spanish omelet. We had coffee, chocolate milk and orange juice. The bill was $60 plus tip. I rechecked, and they charged us $4 for orange juice and about that much for coffee and milk. I expected the shore markup but I didn't expect to be charged for... More 

Helpful?
3 Thank StaceyE78
Paul C, Manager at Sand Castle Motel & Restaurant, responded to this review

While it's great that you and your family enjoyed their meals, we can imagine that must have been frustrating, Stacey. We apologize if there was any confusion with the menu -- there is a lot that goes into our prices, and we appreciate the feedback here. Best to you and your family, Management Team More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 7, 2015 via mobile

Make sure you check ur recipe at time of check in to make sure you were charged the proper amount.Angela the supposed manager of the place is a rip off.she try ed to charge me an my family $100's more for our vacation.this isn't the first time this has happen.happen last year too.then I ask for someone above her an... More 

Helpful?
4 Thank Jake H
Angela T, Manager at Sand Castle Motel & Restaurant, responded to this review

I'm sorry you feel this way Jake. I have gone over the prices with you several times. Please read the information on our website and on your Confirmations, I think this will help you understand. Thank you for giving us another opportunity with your vacation, see you in August,! A Titano Manager More 

Millbrook, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed June 27, 2015

My family and I stayed in the crest for the first time together and we were exploring and we came upon a wonderful little restaurant called the sandcastle. We went and it is beautiful and the food was phenomenal. I had the strawberries and whipped cream the strawberries were fresh and they were yummy. There omelets were delicious and the... More 

Helpful?
Thank dawnmiller2015
Paul C, Manager at Sand Castle Motel & Restaurant, responded to this review

What a compliment -- thank you so much for stopping in every morning! You got to try some amazing things on our menu, and we're delighted you enjoyed every bite. We'd love to have you back soon for another waffle with whipped cream, so stop in to see us any time you're back in town. Hope all is well, Management... More 

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