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Hanover Marriott

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1401 Rt 10 E, Whippany, NJ 07981
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Hanover Marriott
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314 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is very clean and the staff is very friendly. Centrally located to many of the businesses in the Morristown area. We make this a must when visiting the area. Parking is free and the hotel is easy on / easy off to the freeway. The only downside is that it is kind of tricky to get to after... More 

Was this review helpful? Yes
David R, Director of Sales at Hanover Marriott, responded to this review

Thank you for the great comments - we truly appreciate it. I know those New Jersey U-turns can be frustrating - thank you again for the great feedback for the TripAdvisor community. All the best, David Ross Director of Sales & Marketing More 

baltimore, md
Top Contributor
76 reviews 76 reviews
73 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Concierge lounge is fantastic. Restaurant is good not great. Rooms clean and most of staff very nice. Fitness center is nice. There are wine dispenser machines in lobby which is really cool but they were not working properly when I was there.

Was this review helpful? Yes
David R, Director of Sales at Hanover Marriott, responded to this review

Thank you for sharing a review of your recent stay - we always appreciate the feedback. I apologize the Lobby Wine Bar was not operating as it should during your stay - the machine can definitely be temperamental, and I know we'll always work hard to ensure all guest amenities are operating smoothly. Thank you again for your feedback, and... More 

Atlanta, GA
Top Contributor
410 reviews 410 reviews
70 hotel reviews
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed 1 week ago

This Marriott is very large and recently updated. The rooms are well appointed and in good condition. The staff was helpful with anything asked of them. Overall a standard Marriott stay. The only issue I had was around room service breakfast, the eggs were awful. They were not real eggs, they were really gross. For $19 they should server a... More 

Was this review helpful? Yes
David R, Director of Sales at Hanover Marriott, responded to this review

Thank you for writing a review of your most recent stay. I am glad to hear you enjoyed the hotel, and I apologize for your experience with the eggs with your breakfast - we typically receive rave reviews about the buffet breakfast in our restaurant, so I'm sorry you were disappointed. We appreciate the feedback and we are always trying... More 

Clovis, California
Top Contributor
53 reviews 53 reviews
14 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband uses a manual wheelchair and during our travel, the we witnessed the airline mishandling the wheelchair. Subsequently, part of the wheelchair broke during our stay at the Hanover Marriott. We contacted Scott at the front desk and he sent James and Angel from Maintenance to evaluate the problem for a possible solution. Scott also searched for Medical supply... More 

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David R, Director of Sales at Hanover Marriott, responded to this review

Thank you for sharing such a wonderful story!! Best, David Ross Director of Sales & Marketing More 

Rochester, New York
Top Contributor
176 reviews 176 reviews
26 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at the Hanover Marriott several times (business client is nearby). Very comfortable, clean, quiet and good-size rooms. Love the Auld Shebeen pub downstairs. Good food and very good beer selection (try the pretzels and mustard if sitting at the bar). In the nice weather, it is great to sit in the courtyard. Really great Concierge Lounge on the... More 

Was this review helpful? Yes 1
David R, Director of Sales at Hanover Marriott, responded to this review

Thank you for the great review - I couldn't have said it better myself, and we appreciate hearing this feedback from a customer's point of view. Thank you for sharing, and we look forwaard to seeing you again soon! Best, David Ross Director of Sales & Marketing More 

Dover, Delaware
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My daughter and I stayed here for three days because of a fashion event she was a part of. First of all the hotel staff at check in were wonderful even when dealing with a lot of little girls running around. when we called for room service they were quick and personal. the pool was clean and the breakfast buffet... More 

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David R, Director of Sales at Hanover Marriott, responded to this review

Thank you very much for your feedback, and for bringing to our attention a few areas where we have an opportunity for improvement. We look forward to correcting these issues. If you wish to discuss your stay further, please feel free to contact me at 973-898-6426 or dross@hanovermarriott.com. Thanks again! Best, David Ross Director of Sales & Marketing More 

Fishkill, New York
1 review
5 of 5 stars Reviewed May 26, 2015

I was really impressed with everyone associated with this hotel. Everyone was helpful, kind and friendly. It was a wonderful experience. The restaurants were great with their service and menu. Food was very good.

Was this review helpful? Yes
David R, Director of Sales at Hanover Marriott, responded to this review

Thank you for writing such a nice review, and for complimenting our team members for such great service. We appreciate the feedback! Best, David Ross Director of Sales & Marketing More 

Cleveland, Ohio
Top Contributor
53 reviews 53 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 24, 2015

This hotel was excellent. Very clean, spacious room. Obvious that maintenance and housekeeping work hard here. Helpful staff. Location was easy access to both NYC and upstate NY. We ate both in the pub and the breakfast restaurant. Pub food was good but staff not helpful. Seeds, the breakfast restaurant, was incredibly understaffed. The staff that was there tried hard.... More 

Was this review helpful? Yes
David R, Director of Sales at Hanover Marriott, responded to this review

Thank you for sharing your experiences from your recent stay - your feedback is extremely valuable to us, and we are always looking for ways to improve our guest's experience. Thanks again! Best, David Ross Director of Sales & Marketing 973-898-6426 dross@hanovermarriott.com More 

Teterboro, New Jersey
Top Contributor
75 reviews 75 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 23, 2015

rooms are standard marriott housekeeping is very good gym is above average, some machines audio/video don't work breakfast is good concierge food is average at best, but staff is super friendly front desk is excellent irish pub is pretty good, but prices are typical hotel, way too high mike is a great bartender would return

Was this review helpful? Yes 1
David R, Director of Sales at Hanover Marriott, responded to this review

Thank you for your review - we appreciate your feedback, and we're always looking for ways to improve the experience of our guests. If there's anything you'd like to discuss about your recent stay, feel free to reach out to me at 973-898-6426 or dross@hanovermarriott.com. Thanks again! Best, David Ross Director of Sales & Marketing More 

New Jersey
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 19, 2015

A wedding that we were invited to had a block of rooms at this property. We were very happy with our stay. Staff was very friendly, bed was comfortable and the breakfast buffet was excellent! We enjoyed our stay so much that we decided to book another night in October for another wedding in the area. Being Platinum Marriott members,... More 

Was this review helpful? Yes
David R, Director of Sales at Hanover Marriott, responded to this review

Thank you for the great review and I'm glad you enjoyed your recent stay. We truly appreciate your loyalty as a platinum member, and we will always make our best efforts to upgrade our Marriott Rewards members. One challenge we sometimes run in to is the limited number of upgraded rooms in the hotel, so it's a good thing that... More 

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