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HYATT house Parsippany/Whippany

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1 Ridgedale Avenue North, Whippany, NJ 07981-1032 (Formerly Hyatt Summerfield Suites Parsippany/Whippany)
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HYATT house Parsippany/Whippany
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HYATT house Parsippany/Whippany
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165 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • All months
    (165)
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    (50)
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    (53)
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    (40)
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    (22)
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Stamford, Connecticut
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here Friday through Sunday with my kids. Nice room, which was well appointed. We had a first floor one bedroom king suite. I'm surprised the reviewer prior to me was so harsh as the hotel had no major cosmetic flaws that would suggest a renovation was in order. The staff was very accommodating with prompt delivery of extra towels... More 

Was this review helpful? Yes
Chip W, General Manager at HYATT house Parsippany/Whippany, responded to this review

I appreciate your feedback and thank for taking the time to post your review. It was a pleasure to have you as my guest and I am glad you enjoyed your stay. Regards, Chip Woodell More 

scottsdale, az
1 review
1 of 5 stars Reviewed 2 weeks ago

needs toatal renovation. this hotel is from the '50's. mildew. not clean. KNOCK IT DOWN & start over. The only reason we stay here is that it is close to my wife's friends. this hotel should have been renovated 5 years ago. the only reason it's not. is because the location is good.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Chip W, General Manager at HYATT house Parsippany/Whippany, responded to this review

Hi Paul, At the Hyatt House we work extremely hard at customer service and when I read comments such as yours it is disappointing to know that we did not live up to our own expectations. We are scheduled for a full renovation to begin in September 2015 and I hope you will give us a second chance. Regards, Chip... More 

Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Breakfast and happy hour included. I took advantage of the breakfast but not so much about the happy hour due to work. The dinning room staff is extremely helpful, saw them help elder customers (totally self serve place). The crew keeps the place very clean and neat!

Was this review helpful? Yes
Chip W, General Manager at HYATT house Parsippany/Whippany, responded to this review

I appreciate your feedback and thank for taking the time to post your review. It was a pleasure to have you as my guest and I am glad you enjoyed your stay. Regards, Chip Woodell More 

Gaffney, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hyatt House was clean, welcoming, and felt like home... I wish all stays were as relaxing as our stay here. There is a wonderful breakfast and awesome nightly happy hour with great little snacks. The pool is perfect.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Chip W, General Manager at HYATT house Parsippany/Whippany, responded to this review

I appreciate your feedback and thank for taking the time to post your review. It was a pleasure to have you as my guest and I am glad you enjoyed your stay. Regards, Chip Woodell More 

Utah, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

They sold my reservation to someone else. They were incompetent people working who give room the are book already to other people. The agent acted like it was my fault they sold the room I booked. Never said sorry. In the end all the other hotels were sold out so I ended up sleeping on the floor. I will never... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Chip W, General Manager at HYATT house Parsippany/Whippany, responded to this review

Dear Cody, AT the Hyatt House Whippany we work extremely hard at customer service and when I read comments such as yours it is disappointing to know that we did not live up to our own expectations. I do apologize. Please know that your experience was not typical of the Whippany location or the Hyatt House Brand. As a result... More 

Colorado Springs, Colorado, USA
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 19, 2015

This is a nice Hyatt for northern New Jersey, surrounded by trees but still close to major thoroughfares. The staff are friendly and accommodating. Rooms are nice and fresh. I liked having a washer/dryer available for use. Very pleased.

Was this review helpful? Yes
Chip W, General Manager at HYATT house Parsippany/Whippany, responded to this review

Dear Brian, Thank you for your comments regarding the HYATT house Parsippany/Whippany. We are pleased to hear that you enjoyed your relaxing stay. We look forward to welcoming you the next time you visit the Parsippany/Whippany area! Chip Woodell General Manager More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015

We are so pleased with facility at the cost of reasonable rate. We all liked the bed linen, guest room space, bathroom toiletries, breakfast. Customer service is also fabulous. Location is very convenient.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Chip W, General Manager at HYATT house Parsippany/Whippany, responded to this review

Dear Sugata, I am glad to hear you enjoyed your stay and I appreciate you taking the time to post your review. It was a pleasure to have you as my guest. Sincerely, Chip Woodell General Manager More 

Singapore, Singapore
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 10, 2015

I have been staying with Hyatt house (Whippany) on a half yearly basis. Overall I am still very satisfied with the hotel and will definitely return to stay again. The condition of the hotel is still as good as new. The quality of the staff has improved since the last visit. The only minor thing that was not ideal was... More 

Was this review helpful? Yes
D R, Director of Sales at HYATT house Parsippany/Whippany, responded to this review

Good Day PhangWM, As a frequent traveler to the HYATT house Parsippany/Whippany, your feedback regarding the hallway is important to us and we will have it addressed. We are pleased to hear the positive comments about our staff and I will be sure to share that with everyone at our next meeting. Please ask for the Director of Sales during... More 

1 review
5 of 5 stars Reviewed June 6, 2015 via mobile

I stayed at this hotel, we were astonished by how accommodating they were, this hotel was so understandable with our Jewish - religious needs for Shabbos.. Amazing hotel!! I'll definitely come back!! Lovely staff!!

Was this review helpful? Yes
D R, Director of Sales at HYATT house Parsippany/Whippany, responded to this review

Richard D, Thank you very much for your feedback regarding your stay at the HYATT house Parsippany/Whippany. We are delighted that you had a great experience and we look forward to welcoming you back in the future! Warm Regards, D Reid More 

Easton, Pennsylvania
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 1, 2015

This Hyatt was clean and comfortable. Check in was smooth and pleasant. Breakfast was fresh and tasty. The kitchen was fully equipped with everything to prepare a nice meal. A grill was available in the courtyard for customer use. Will definitely be back.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
D R, Director of Sales at HYATT house Parsippany/Whippany, responded to this review

Dear Smile1948, Thank you for your feedback and we are pleased to hear you had a pleasant stay with us. We look forward to your return stays in the future! Warmest Regards, D Reid More 

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