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HYATT house Parsippany/Whippany

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1 Ridgedale Avenue North, Whippany, NJ 07981-1032 (Formerly Hyatt Summerfield Suites Parsippany/Whippany)
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HYATT house Parsippany/Whippany
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HYATT house Parsippany/Whippany
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161 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (161)
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    (50)
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    (40)
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Utah, United States
1 review
1 of 5 stars Reviewed 1 week ago NEW

They sold my reservation to someone else. They were incompetent people working who give room the are book already to other people. The agent acted like it was my fault they sold the room I booked. Never said sorry. In the end all the other hotels were sold out so I ended up sleeping on the floor. I will never... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Chip W, General Manager at HYATT house Parsippany/Whippany, responded to this review

Dear Cody, AT the Hyatt House Whippany we work extremely hard at customer service and when I read comments such as yours it is disappointing to know that we did not live up to our own expectations. I do apologize. Please know that your experience was not typical of the Whippany location or the Hyatt House Brand. As a result... More 

Colorado Springs, Colorado, USA
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice Hyatt for northern New Jersey, surrounded by trees but still close to major thoroughfares. The staff are friendly and accommodating. Rooms are nice and fresh. I liked having a washer/dryer available for use. Very pleased.

Was this review helpful? Yes
Chip W, General Manager at HYATT house Parsippany/Whippany, responded to this review

Dear Brian, Thank you for your comments regarding the HYATT house Parsippany/Whippany. We are pleased to hear that you enjoyed your relaxing stay. We look forward to welcoming you the next time you visit the Parsippany/Whippany area! Chip Woodell General Manager More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We are so pleased with facility at the cost of reasonable rate. We all liked the bed linen, guest room space, bathroom toiletries, breakfast. Customer service is also fabulous. Location is very convenient.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Chip W, General Manager at HYATT house Parsippany/Whippany, responded to this review

Dear Sugata, I am glad to hear you enjoyed your stay and I appreciate you taking the time to post your review. It was a pleasure to have you as my guest. Sincerely, Chip Woodell General Manager More 

Singapore, Singapore
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been staying with Hyatt house (Whippany) on a half yearly basis. Overall I am still very satisfied with the hotel and will definitely return to stay again. The condition of the hotel is still as good as new. The quality of the staff has improved since the last visit. The only minor thing that was not ideal was... More 

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D R, Director of Sales at HYATT house Parsippany/Whippany, responded to this review

Good Day PhangWM, As a frequent traveler to the HYATT house Parsippany/Whippany, your feedback regarding the hallway is important to us and we will have it addressed. We are pleased to hear the positive comments about our staff and I will be sure to share that with everyone at our next meeting. Please ask for the Director of Sales during... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this hotel, we were astonished by how accommodating they were, this hotel was so understandable with our Jewish - religious needs for Shabbos.. Amazing hotel!! I'll definitely come back!! Lovely staff!!

Was this review helpful? Yes
D R, Director of Sales at HYATT house Parsippany/Whippany, responded to this review

Richard D, Thank you very much for your feedback regarding your stay at the HYATT house Parsippany/Whippany. We are delighted that you had a great experience and we look forward to welcoming you back in the future! Warm Regards, D Reid More 

Easton, Pennsylvania
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 1, 2015

This Hyatt was clean and comfortable. Check in was smooth and pleasant. Breakfast was fresh and tasty. The kitchen was fully equipped with everything to prepare a nice meal. A grill was available in the courtyard for customer use. Will definitely be back.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
D R, Director of Sales at HYATT house Parsippany/Whippany, responded to this review

Dear Smile1948, Thank you for your feedback and we are pleased to hear you had a pleasant stay with us. We look forward to your return stays in the future! Warmest Regards, D Reid More 

Manchester, New Hampshire
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 31, 2015

Let me first begin by saying the bed was super comfortable! The suite room was great size for my wife and I. The sofa was super comfortable and there was TV in both the living area and king bedroom. The hotel staff we quick and efficient with the check in and check out process. Hallways were large and well lit... More 

Was this review helpful? Yes
D R, Director of Sales at HYATT house Parsippany/Whippany, responded to this review

Dear uz1_9mm, Thank you for your comments regarding the HYATT house Parsippany/Whippany. We are pleased to hear that you enjoyed your relaxing stay. We look forward to welcoming you the next time you visit the Parsippany/Whippany area! Warmest Regards, D Reid More 

Parsippany, United States
1 review
4 of 5 stars Reviewed May 26, 2015

The full suite room is comfortable and convenient. I found the room clean and well stocked. I was surprised to find the hallways is such poor condition, with stained carpets. The rooms were far from poor condition. The shower was relaxing, though the heat of the water was a little too controlled, so I could not reach the temperature I... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
D R, Director of Sales at HYATT house Parsippany/Whippany, responded to this review

Good Day Kathleen L, Thank you for sharing your feedback regarding the HYATT house Parsippany/Whippany. I will be sure to share your comments with the rest of our management staff. We look forward to your return to the hotel the next time you are in the Parsippany area. Warm Regards, DR More 

Elmwood Park, United States
1 review
5 of 5 stars Reviewed May 19, 2015

We were very happy with this hotel. Very clean and very nice employees. My son was getting married so we blocked 30 rooms. Everyone was thrilled with their room and the hotel gave us a nice discount. Definitely recommend this hotel. It was great to have a kitchen. If all Hyatt House hotels are this great I would certainly look... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
D R, Director of Sales at HYATT house Parsippany/Whippany, responded to this review

Dear Deborah C, Thank you for the great review of our hotel and Congratulations on your son's wedding again! We are glad that you enjoyed your stay and hope to see you again at the HYATT house Parsippany/Whippany very soon! Sincerely, Dana R More 

Southlake, Texas
Level Contributor
206 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed May 16, 2015

Checking in was great. But... room was tired and worn. Work-out area was small with limited equipment. Breakfast was disappointing, nothing fresh, just really stale cereal and some eggs that they must have made at 2am. The "made to order' egg person was nowhere to be found.

Was this review helpful? Yes
D R, Director of Sales at HYATT house Parsippany/Whippany, responded to this review

Dear Billp25, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

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