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Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk

3.0 of 5 18 Western Drive, Westampton, NJ 08060
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Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk
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Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk
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12 reviews from our community

Traveler rating
    3
    4
    2
    2
    1
See reviews for
4
2
Solo
0
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3 of 5 stars
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Jackson, New Jersey, Usa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is located just before Exit 5. There are many shops and restaurants around. The checkin was easy, although the person on duty appeared annoyed that she was being bothered the day after CHRISTmas! The double room appeared nice, the beds were nicely made, the room was warm and comfortable. The carpet was very dirty and stained. The bathroom... More 

Was this review helpful? Yes 1
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you for taking the time to post such a detailed review of your stay with us. We're sorry to hear that the carpet and bathroom needed attention. We hope that you mentioned this to our management team before you departed. We would love another opportunity to impress you in the future. More 

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

this hotel has great upgrades. The king suite room is perfect. Basic rooms do not have a fridge or mic, so ask for a suite if you need that. Other wise the hotel is great, quiet, you can wash laundry if needed. I have stayed here 3 times since June 2014. My only time upset was when a smoke alarm... More 

Was this review helpful? Yes
Plainville, Massachusetts
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The little things add up: - shower drain plug broken; could not take a bath - very low water pressure in shower - no line up card to find TV stations - dirty shower curtain Breakfast was good (typical HIE breakfast)

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Dear Peter T, Thank you for your feedback regarding your recent visit at our hotel. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay particularly with the shower. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem... More 

Sharpsville, Pennsylvania, United States
Top Contributor
103 reviews 103 reviews
46 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 9, 2014

And that is where the good part of this review stops. Internet was slower than dial up. Water pressure was non-existant. There was no hot water. Breakfast was empty of food except bread and one muffin. Stayed in the middle of the week and parking lot was empty, so where was the hot water and breakfast?

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Dear Stephan C, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy that you found our beds comfortable. However, I am disappointed that your stay was negatively affected by the Internet service and the food selection. Please accept our sincerest apologies for any inconvenience these may have caused your... More 

Union, New Jersey, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 2, 2014

I read the reviews and thought that this would be a nice place to stay. NO! Holiday Inn Express Hotel & Suites Mt. Holly-NJ, 18 Western Drive, Westampton, NJ, 08060 This was the worst Hotel that I have ever stayed at. DON’T DO IT! I reserved two rooms using Hotwire.com and received a reasonable rate. They gave us the worst... More 

Was this review helpful? Yes
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you for taking the time to write such a detailed review of your stay with us. It helps us address the issues that you had when you were with us. We'd like to offer our most sincere apologies that you encountered these challenges. Your review will be addressed with each department manager at our next meeting. More 

Cherry Hill, New Jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2014

They renovated this hotel so it looks new. Staff are very friendly especially to the supervisor Marife and the host in the AM breakfast. They were very accommodating to us. This is hotel has bright future ahead of them.

Was this review helpful? Yes
Catasauqua, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 20, 2014

We stayed for one night and I got a great rate on Priceline. The room was very clean and nicely decorated. The beds were comfortable, just a tad firm for my taste. My only complaint, the carpet by the air conditioner was damp. To me this was not a big deal since I only walked over there twice. The free... More 

Was this review helpful? Yes
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We're so glad to hear you enjoyed your stay with us. Thank you for the 4 bubble rating. We're pleased that you enjoyed our new decor from our recent renovation. And our chef will be beaming when we share your comments with him. Hope we get to see you again soon. More 

Maryland USA
Top Contributor
169 reviews 169 reviews
124 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed September 9, 2014

Read earlier reviews in preparation for my one night stay. Property is located off NJ turnpike but not directly near it so it is quiet and pleasant. Super large parking lot. This is a re-branded HIE. Was greeted warmly at the front desk and upgraded. Noticed very large indoor pool towards back of lobby/breakfast area. Room was big and Wi-Fi... More 

Was this review helpful? Yes
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel. Thanks for sharing all of the great details for future guests. More 

Hampton
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 29, 2014

While attending an auction in nearby Westampton, NJ, this Holiday Inn Express was my home away from home. The staff could not have been more helpful. I was unable to get the TV to work, within minutes the young lady from the front desk came, rebooted the system and all was fixed. The choices at breakfast were unbelievable wit eggs,... More 

Was this review helpful? Yes
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We are so glad to hear that you enjoyed your stay with us. We're always glad to hear that we make our guests that are here for several days comfortable. Looking forward to you staying with us again soon. More 

Murrells Inlet, South Carolina
Top Contributor
60 reviews 60 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 31, 2014

Convenient to turnpike, great breakfast. Indoor pool and newly updated rooms. Lucas was helpful on check-in. Would have given this hotel a 5 star but for the fact they allow smoking right outside the entrance. You walk through second hand smoke to get in the hotel. If they move the area past the handicapped area it would be great. Quiet... More 

Was this review helpful? Yes 1
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thanks for the wonderful review of your stay with us. It's always great to hear the positive feedback regarding our staff. We will definitely take your comments into consideration regarding the placement of our smoking area. More 

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Additional Information about Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk

Address: 18 Western Drive, Westampton, NJ 08060
Phone Number:
Location: United States > New Jersey > Westampton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk 3*
Number of rooms: 76
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Also Known As:
Holiday Inn Express Mt. Holly-Exit 5 Nj Tnpk Hotel Westampton
Holiday Inn Westampton
Westampton Holiday Inn
Holiday Inn Express Westampton

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