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Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk

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18 Western Drive, Westampton, NJ 08060
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1 room 1 guest
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Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk
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26 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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    (26)
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    (6)
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Vincentown
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Me and my children came to holiday to attend a family event at six flags when we came there the first thing i noticed was a gentleman by the name of David smiling as he was in the hot sun sweeping the parking lot when we went to the lobby there wasnt a front desk clerk there it took seven... More 

Was this review helpful? Yes 1
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you so very much for the 5 bubble rating of your stay with us and the wonderful review. We are so glad to hear that David was able to make your stay with us even better. We will be sharing your review in our next staff meeting and recognizing him for a job well done. We hope to see... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stay here every month for my military weekend. This Hotel is the best hidden secret on the list. Very clean, comfortable climate control, most comfortable bed, odor free, nice pool for relaxing, good food, nice little alcohol selection, and the staff is also pleasant and helpful. You would not be disappointed with this Hotel. I look forward to my... More 

Was this review helpful? Yes 1
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We do so appreciate your kind words and the fact that you choose to stay with us every month. Thank you for sharing so many wonderful details in your review. We look forward to seeing you again soon. Safe Travels! More 

Jackson, New Jersey, Usa
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 27, 2015 via mobile

*Previous review was done in Dec. 2014 This is our second review from our stay in June 2015. The Pros: The hotel has been updated since our Dec. stay. The gentleman that has been employed with Holiday Inn for 3wks, was extremely nice, and cheerful. We were checked in quickly. The rooms were very inviting and welcoming, the beds were... More 

Was this review helpful? Yes 1
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you for taking the time to post a review of your stay with us. We appreciate the kind words regarding our recent renovations and our new staff members. We're sorry that your bathroom had a stain that needed addressed and you were short on towels. We hope that you will choose to stay with us again soon and give... More 

1 review
5 of 5 stars Reviewed June 27, 2015

I have never been disappointed by my stay at HIE, Mt Holly, NJ. This is not say that my numerous visits have ben perfect. The real quality of a hotel isn't that they get things right, but how they react during adversity. Even when a mistake happened during one of my reservations, Sabrina (one of the exceptional professionals at HIE)... More 

Was this review helpful? Yes
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you so very much for the wonderful review and your 5 bubble rating of your stay. We appreciate very much your understanding when things do go wrong (as they will) and your recognition of how hard our team is working to create a memorable experience for our guests. We hope to see you again soon. Safe Travels! More 

Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2015

It was easily to find off the NJ Turnpike. I was greeted by Vanderbilt at the front desk, what a great professional welcome. My room was very clean and was clearly renovated not too long ago. Breakfast was good, let's face it, it is a free upscale continental breakfast. If I don't want the eggs and sausage that they offer,... More 

Was this review helpful? Yes
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Many thanks for the lovely review and the 5 bubble rating of our stay with us. We're so glad to hear our location was easy to find and not surprised at all to hear that Vanderbilt was the picture of welcoming hospitality - we hear that quite a bit - we're glad to have him on the team. We're glad... More 

Kutztown, Pennsylvania
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 14, 2015

Booked 2 rooms with queens beds through holiday inn website, booked a few days before travel. Arrived to stand behind group of about 30 teens in a sports group. 1 person working for HI. Should have anticipated need for additional help. After 45 minute wait I start to check in. After 10 mins the one person working tells me they... More 

Was this review helpful? Yes 2
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We are so sorry to hear of the issues you experienced when were accidentally overbooked. This is not the way that we want our guests to feel about us. Please accept our apologies and we hope you will give us another opportunity in the future to provide an amazing stay at our hotel. More 

Travelers are raving about these Westampton hotels

San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 11, 2015

My daughter and I had to drive late into the night and were exhausted when we dragged into this Holiday Express. Good luck for us! From the guy working the graveyard shift at the front desk to the breakfast buffet and housekeeping staff, everyone was incredibly nice, helpful and accommodating. The room was clean and updated, the sheets/bed clean and... More 

Was this review helpful? Yes
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you so much for the lovely review of your stay with us. We're glad to hear that we were able to provide a room for you to recharge from your long drive. We hope to see you again soon! More 

1 review
1 of 5 stars Reviewed June 2, 2015

We've never had to stay in a hotel in Mt. Holly, NJ before, but this was a special weekend where our friend's place was already packed with family members from overseas. Be aware that companies pay for advertsing space on Google and that they paid for that 4.8 star rating. We arrived early. There were only 4 cars in the... More 

Was this review helpful? Yes
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We appreciate the time you've taken to post a review of your stay with us. We are so very sorry that our hotel did not meet your expectations. We can assure you that ratings that you refer to on Google+, Expedia or Trip Advisor cannot be purchased. Wouldn't all hotels have 5's if they could? Our apologies as well for... More 

Swanzey, New Hampshire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 26, 2015

We were traveling home from vacation in SC - we decided to stop for the night versus finishing our trip home - I made a reservation through Expedia for this hotel and paid Expedia (yes, Expedia directly) $125.00 for our 1-night stay. When we arrived the front desk was empty, the phone was ringing and ringing for several minutes and... More 

Was this review helpful? Yes 2
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Our apologies for the difficulties you are encountering. This issue will be escalated to our corporate office to ensure that the proper charges and credits are received. Again we apologies for these billing issues. Safe Travels! More 

Huntsville, Alabama, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 17, 2015

Most of us have certain expectations of hotel chains we frequent. This Holiday Inn Express appears to be an older (poorly) renovated hotel. The old style Heat/AC unit was obtrusively noisy. Likewise the vent fan in the bathroom. The rug was dingy and did not look to be overly clean. The free wireless internet did not work for the first... More 

Was this review helpful? Yes 1
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you for taking the time to post a review of your stay with us. We are sorry to hear of the issues you encountered while staying with us. The details you provided will be shared with our General Manager and team managers to ensure that these areas are addressed. We hope that you will give us another opportunity in... More 

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105 photos of this hotel

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Room/suite (47)
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Dining (5)
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Pool/beach area (11)
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Hotel & grounds (14)
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Other (13)
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