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Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk

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18 Western Drive, Westampton, NJ 08060
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Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk
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32 Reviews from our TripAdvisor Community

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Kingsville, Texas
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 5, 2015

Back in FEB of 2010, arrived in New Jersey not expecting to be here for six years. I chose this IHG property for convenience to both immediate needs such as restaurants and quick shopping while I found a house as well as proximity to Fort Dix NJ. It was cold and snowy back then and remember the staff as very... More 

Helpful?
Thank Robert X G
KanaHotelGroup, Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you for coming back to stay here with us at the Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk. We will be sure to let the staff know how highly you think of them. If you do get back to this area we will be glad to see you again. Thank you for your good review. More 

Mount Holly, New Jersey
1 review
5 of 5 stars Reviewed November 28, 2015

I didn't know all rooms didn't have microwaves that was a problem for me. I ask Sabrina at the front desk and she got me one quickly. Problem solved. I enjoyed my stay, I my husband and I loved the breakfast. De De was very nice.

Helpful?
Thank Jackson-Spedden
KanaHotelGroup, Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We are glad we were able to assist you with your needs in a timely manner and that you and your husband enjoyed your stay here with us. We hope you get to return again soon to stay with us. Thank you for your good review. More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed November 26, 2015

I was upgraded to a suite which made my day as i was extremely tired. I would like to thank Sabrina for being so kind and helpful. I'll be being at this property Once a month and I look forward to my return. Housekeeping staff was wonderful as well

Helpful?
Thank Derrick J
KanaHotelGroup, Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We always enjoy hearing from our return guests and would like to thank you for posting such a pleasant review. We here at the Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk are looking forward to seeing you on your future stays. More 

Columbia, South Carolina
Level Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 11, 2015

Had been on the road for 2 weeks and was in serious need of a laundry. Went into hotel 3 hours early before check-in time and inquired if they had laundry machines which they confirmed. They inquired of my name and when I told them they informed me there was a room available and I could go ahead and check... More 

Helpful?
Thank tommygoss
KanaHotelGroup, Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We were glad to have provided you with the services you needed and would like to thank you for your good review. We look forward to your next visit. More 

Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 9, 2015

Stayed here for two nights in Sept 2015. Had to call to make the reservation through a group. After 10 minutes on the phone, I was finally able to get someone to take the information for my two night stay. Upon check-in they only had us down for one night. They eventually worked that out. Hallways and stairways were downright... More 

Helpful?
Thank J N
KanaHotelGroup, Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We are sorry we were not able to provide you with a great stay and hope you will accept our apologies. We are working on the problems you discussed and hope you will be back to stay with us the next time you are in our area. More 

Travelers are raving about these Westampton hotels

Waldorf, Maryland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 27, 2015 via mobile

If I could rate "0" stars I would!!!! This place is disgusting! The management needs to get fired and I would be more than glad to turn this place around! The complimentary breakfast wasn't edible and they even offered expired milk! I will post room photos along with this review.

Helpful?
1 Thank ol381
KanaHotelGroup, Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We appreciate you sharing your experience with us; it is through such candid feedback that we’re able to improve our product and services. I am the new General Manager and I wanted to let you know that my team and I have been working diligently to ensure our hotel offers guests a welcoming place to relax and enjoy their time... More 

Vincentown
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 20, 2015 via mobile

Me and my children came to holiday to attend a family event at six flags when we came there the first thing i noticed was a gentleman by the name of David smiling as he was in the hot sun sweeping the parking lot when we went to the lobby there wasnt a front desk clerk there it took seven... More 

Helpful?
2 Thank Shirley J
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you so very much for the 5 bubble rating of your stay with us and the wonderful review. We are so glad to hear that David was able to make your stay with us even better. We will be sharing your review in our next staff meeting and recognizing him for a job well done. We hope to see... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 14, 2015

I stay here every month for my military weekend. This Hotel is the best hidden secret on the list. Very clean, comfortable climate control, most comfortable bed, odor free, nice pool for relaxing, good food, nice little alcohol selection, and the staff is also pleasant and helpful. You would not be disappointed with this Hotel. I look forward to my... More 

Helpful?
1 Thank Henry A
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We do so appreciate your kind words and the fact that you choose to stay with us every month. Thank you for sharing so many wonderful details in your review. We look forward to seeing you again soon. Safe Travels! More 

Jackson, New Jersey, Usa
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 27, 2015 via mobile

*Previous review was done in Dec. 2014 This is our second review from our stay in June 2015. The Pros: The hotel has been updated since our Dec. stay. The gentleman that has been employed with Holiday Inn for 3wks, was extremely nice, and cheerful. We were checked in quickly. The rooms were very inviting and welcoming, the beds were... More 

Helpful?
1 Thank R. B
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you for taking the time to post a review of your stay with us. We appreciate the kind words regarding our recent renovations and our new staff members. We're sorry that your bathroom had a stain that needed addressed and you were short on towels. We hope that you will choose to stay with us again soon and give... More 

1 review
5 of 5 stars Reviewed June 27, 2015

I have never been disappointed by my stay at HIE, Mt Holly, NJ. This is not say that my numerous visits have ben perfect. The real quality of a hotel isn't that they get things right, but how they react during adversity. Even when a mistake happened during one of my reservations, Sabrina (one of the exceptional professionals at HIE)... More 

Helpful?
Thank Cyril H
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you so very much for the wonderful review and your 5 bubble rating of your stay. We appreciate very much your understanding when things do go wrong (as they will) and your recognition of how hard our team is working to create a memorable experience for our guests. We hope to see you again soon. Safe Travels! More 

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