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Quality Inn & Suites Westampton-Mount Holly

2.0 of 5
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2015 Burlington Mt. Holly Rd (Route 541), Westampton, NJ 08060
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Quality Inn & Suites Westampton-Mount Holly
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Ranked #4 of 6 Hotels in Westampton
A recent review
5 of 5 stars reviewed 3 weeks ago
navikang buffalo
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43 Reviews from our TripAdvisor Community

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Traveler rating
    21
    14
    5
    0
    3
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15
6
2
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
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  • All months
    (43)
  • Mar-May only
    (10)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (8)
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buffalo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Thank you!! Everybody there was really nice and polite. Everybody we met from front desk agents, housekeeping and breakfast lady was amazing. Our room we got was also great, no problem and everything went pretty smoothly. I was there for 3 nights and I made it into my home. I will be back soon again to stay at your hotel.

Was this review helpful? Yes
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

MA
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Was forced here after the Courtyard rented my room to someone else...while my review about the Courtyard covers my opinion on that situation, this review is specific to the Quality Inn. The staff is friendly and accommodating. Unfortunately the hotel is in desperate need of an update. Ceiling panels are missing in the hallway, fire hose doors are left open,... More 

Was this review helpful? Yes
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

I regret to read that you found our Hotel experience to be so unsatisfactory. This certainly upsets me, and of course my staff who work very hard to keep this hotel a clean and friendly Hotel. I just hope the people reviewing our page do not think the pictures you put up to be the hotel that they are checking... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 28, 2015

this hotel was by far the best! We had a toddler with us and there was plenty of room to play (tvs could use a channel update) the breakfast was famnomnial!!! cant say how pleased we were with the service!

Was this review helpful? Yes 1
nancy c, Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Columbus, Ohio
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 27, 2015

I travel and stay at hotels several nights every week. I usually read the reviews before making a reservation and this one showed it was decent but when I arrived I found ants near the bed and called to ask for bug spray but they did not have any. I found something spilled next to the bed the seemed to... More 

Was this review helpful? Yes 2
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Boston, Massachusetts
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 20, 2015

We were traveling from Massachusetts to myrtle beach with our 10 year old little girl. Hotel was clean and comfy . There was a free breakfast . We just grabbed stuff to go but what we had was fine . The staff at check in was friendly as was the check out staff. We had a King room with a... More 

Was this review helpful? Yes
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Nancy Carpenter... More 

Fitchburg, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 25, 2015

I use this hotel as a stop over when traveling to SC or FL. It is a great hotel. very clean great parking even trailer parking if needed. The breakfast has a good variety of items to have and being free is great too. Patrick the night front desk clerk is very friendly even when we came in at 2am.... More 

Was this review helpful? Yes
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Nancy Carpenter... More 

Arlington, Virginia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 21, 2014

A pretty good utilitarian hotel. The room was reasonably comfortable. The breakfast buffet was fairly blah, but you could get a fresh waffle if you wanted, and the woman running the breakfast room did a great job of making sure everyone was getting what they needed. Friendly staff. It was convenient for me as it was located very close to... More 

Was this review helpful? Yes
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Nancy Carpenter... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 20, 2014

It was just OK! Being I have been to better this Hotel was set up very different walking in one area to get to another area and so on. I was their for a college showcase softball tournament so staying at the hotel was not a huge issue as we where only their to sleep. One thing I did not... More 

Was this review helpful? Yes 1
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Staten Island, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 3, 2014

We've stayed at this hotel several times before when visiting friends and have never had an issue with it or the staff. It's clean, the beds are comfortable and housekeeping always goes out of their way to oblige. Betty Jo at the front desk is fantastic and we look forward to seeing her every time we check in. There's plenty... More 

Was this review helpful? Yes 1
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for the awesome review and of course, for being our guest at the Quality Inn & Suites.. We sincerely appreciate your business and look forward to welcoming you again. General Manager More 

Winterville, North Carolina
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed September 2, 2014

Was visiting nearby Willingboro, NJ and needed someplace close and reasonably priced. This was both and was just off the exit, but looked run down and at first, we were not even sure it was open. Had I seen it before I booked, I probably would not have booked it just because of how it looked. But when we went... More 

Was this review helpful? Yes 1
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Nancy Carpenter... More 

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